The Granby

Staff very willing to help and happy to return.

I had visited numerous care homes in my working life as a police sergeant and none would surpass The Granby.

Only negative comment - frequent changes of management so not always knowing who to speak to about issues.

My dad spent just over two weeks in The Granby for end of life care passing away on 27th September 2019. Everyone from management, admin staff, nurses, carers, looked after dad with great care and consideration and made a difficult time so much easier for the family. The home is beautifully decorated from the lounges to the rooms and it has a very welcoming atmosphere throughout. The only slight issue was the locum nurses who were a little unsure when asked about dads meds etc but I know the manager and team are aware of this and I am confident this will be rectified and of course, is somewhat out of management control until brought to their attention.

My grandad spent his final weeks being cared for at the Granby care home. The care both he and my family received was excellent. The nurses and carers cared for him in such a loving and respectful way, they became like family to us even for the short time he was there. At the final stages and end of life, we were overwhelmed by the love that was shown and for this, we are so grateful. The perfect environment for end of life.

Very good

My initial enquiry was very positive and encouraging. We brought my mother in law in for respite care in late August. We wanted a high standard for her and we have certainly received it. I have made a few enquiries to The Granby whilst having been away and have been reassured greatly on each occasion. Our own family and friends have visited themselves and have been impressed with the quality of the residence and the staff looking after our special relative. Bringing our mother into a care home is a big decision, even for respite, but we have been greatly relieved in doing so and our consciences greatly relaxed at the same time. Highly recommended.

The food was very good with a wide selection to choose from. The whole accommodation was welcoming and to high standards of decoration and cleanliness.

All the staff at the Granby are always friendly and polite. I could not fault the care my mother received in the 2.8 years she was there. It was clear that the carers liked my mother and she, in turn, liked them. Whenever they were passing her room, they popped in to say hello and always made time to answer any questions the family may have had. If they didn’t know the answer they would find someone who did. It wasn’t just the care that is very good. The decor of the Granby is very elegant, bright and welcoming and looked more like a hotel than a care home. I would recommend it to friends and family without hesitation.

Such compassion can't be trained into staff but is clearly down to the quality staff employed and I have no hesitation in recommending the home.

I had a very relaxed stay at the Granby, indeed I was pampered. Everyone was so helpful and caring. I would certainly stay there again should the occasion arise.

Enjoyed my time in The Granby very much. The staff's smiley faces at all times, whatever our problems. Nothing was too much trouble.

Very good, helpful staff and fine facilities.

As this was my third stay at The Granby which speaks for itself. As ususal, I was greeted warmly and taken care of immediately. The staff were kind and welcoming. The carers helpful and excellent choice of food. I will always feel happy about coming to stay at The Granby. It's like my second home since I had my stroke two years ago. I have always said the local hospital saved my life but The Granby saved my sanity.

Mum appreciated the team’s warmth, compassion and respect for her dignity.

The happy atmosphere at The Granby and the friendly and caring staff made my partner's stay there a relaxing and contented time for him and relieved me of any worries.

Activities Ladies plan a wide range of entertainments - we have an amazing email link via the Magic Moments club where we can correspond securely with mum which is a great way of keeping in touch from a distance sending photos and messages which she is shown on the iPad - her replies are typed for her, that she is just off to the hairdressers, or has been sitting in the sun with other ladies and appropriate photos uploaded!

My grandma went in to The Granby for respite care. The team were fantastic and we saw a positive change when she left. Nothing was too much trouble and my grandma spoke very highly of all the team!

Thank you to the whole Granby team.

Due to a family emergency my Mum stayed at the Granby for 3 weeks for respite care. I found the home to be clean, welcoming and there were plenty of activities for the residents to participate in if they so wished. The meals were healthy and varied and residents could eat in their rooms if they wished or in the communal dining room. The staff were very helpful and nothing was too much trouble.