Grimston Court

We are kept informed of dad's falls, or how he is doing with meds on most occasions . He is bed bound and just sleeps while we visit. He's can be difficult with staff sometimes and they manage him well. Staff are friendly.

When you have no complaints there isn't a lot to say, the whole team are good, they keep my wife as happy as possible, and they care! The management team make me happy I feel like family.

Nothing is any trouble to any of them and they are all most helpful in ever possible way. I cannot thank them enough for all their work and care towards everyone.

Mum went into care after a stay in hospital a year ago. It's not something she would have wanted, but from arriving the staff have been amazing with her. On the whole the home is kept very clean and the food is plentiful. When we visit we are always offered a drink & biscuits and encouraged to participate in any activities/entertainment that's going on. What I do find very helpful is the fact we are always updated about everything ongoing with mum & illness if it occurs in the home. Very impressed with the whole package from the carers, entertainment and management.

All in all everything is very good.

There have been many changes at Grimston Court since my mother arrived 19 months ago, so our experience has been somewhat varied, on the positive side, the care home is set in beautiful grounds, and rooms are nicely decorated and comfortable. Communal rooms have a homely feel to them. However, shortly after my mother arrived, there was a significant change in senior management which led to challenges in the smooth running of the home from a health and safety perspective, as well as staffing issues. There was no activities coordinator for much of the time. However, the current activities coordinator is very good at organising activities. I feel some staff could be more friendly and engaging to my mum as well as family. Also, more effort could be made to get residents outside for fresh air.

Lovely, briliant caring staff at Grimston Court. Sometimes lack of staff to attend to residents needs in the main room. Great to have someone in charge of organising activities and entertainment & who is so good and caring, greatly appreciated by all. Hopefully staff levels can be maintained. Big thank you to all the staff and the manager.

Absolutely fantastic. The activities that are available are great. The staff make you feel very welcome. So pleased Grandma is here, its everything as a family we could wish for her and more.

Grimston Court has become a ray of light in our lives following a very difficult period of caring for Mum. The wonderfully caring staff immediately made Mum's transition into residential care seamless and familiar. They manage Mum's dementia with dignity and kindness. I really don't know where we would be without them. We are welcomed with open arms when we visit and feel very much part of the extended family that is Grimston Court. The activities list is always packed with a variety of things for residents to enjoy. Thank you Grimston Court for all you do.

I am generally satisfied with care, just one issue. She has a bedside cabinet near her bed and when she gets up she leans on it for support, it is on castors and moves resulting in a fall. I would recommend castors to have locks on the wheels.

Mum and the whole family were welcomed into the warm safe arms of Grimston Court. Staff are curious to know our loved ones and take every opportunity to form strong connections and get right to the heart of people, understanding what is important to them. Care is outstanding given by highly experienced and dedicated staff, it's delivered in a kind, calm and confident way. Staff are vigilant, have pride in their work and always work as a team. Mum was so respected and loved by all the staff and always enjoyed some friendly banter. When I asked Mum if she felt cared for and looked after she told me "Oh yes". She would wink at staff when they brought her favourite biscuits or fruits and tea just as she liked it. Food always looks and smells great, there is lots of variety. Mum's room and belongings were cared for immaculately, the home too. Entertainment is excellent and always fun. Leadership and communication are truly outstanding. What a stellar team of superhumans. Thank you.

My mum became a resident at Grimston in September 2023 and I have nothing but praise for the team. Residents are shown dignity and care to a high level and there is an extensive programme of activities to keep everyone entertained. My Mum despite her challenges says 'she's happy' and that's all that matters to her family.

Staff and management at Grimston Court are excellent and extremely respectful when supporting my mother. The home its facilities and its grounds are all very good and well kept. The food is well prepared and presented. Mother's room is nicely decorated and feels cosy. Overall, couldn't wish for a better place for her. Many thanks to the manager and all the staff for making this difficult time in Mother's life easier than it would've been without their help.

I am always able to call in to see my dad without letting Grimston Court know. I can see other residents around the home. There is never a bad feeling or atmosphere, the staff are always friendly and welcoming. I never feel like anything is being hidden from me.

I would unreservedly recommend Grimston Court to others.

My sister is looked after very well, considering the condition she is in. For the last two years, she has spent most of her time in bed. The condition of her legs is monitored well by the staff, and the practice nurses visit every other day to change her bandages. And any deviation in her condition is always given to me.

Very pleased with Grimston Court. Professional and nice atmosphere, clean, well-kept, beautiful grounds surrounding the picturesque building. Staff very friendly.

The demeanour of all the staff we have encountered has been friendly, professional and humane. The vigilance for the well-being of my friend has been very comforting and I have been kept well informed. He has been able to get back to a sense of himself because of the care he has received and is able to consider next steps, in a way we wouldn't have imagined when he arrived here.

My dad seems very happy and settled here at Grimston Court. The staff have a great rapport with him. He'd like more variety in the activities if possible. As visitors, we are always made to feel welcome. Thank you.

Very good care, respectful and all delivered with dignity. Mum really enjoyed her stay, I only wish it could have been for longer. Many thanks to you all.