Craghall is a luxury residential care home, situated in the tranquil area of Jesmond, on the outskirts of Newcastle. The grounds of Craghall offer stunning views and award winning gardens, as the home sits within the conservation area of Jesmond Dene. Their 36 bedroom suites are designed to give residents luxury, privacy and independence. The home prides itself on providing expert, tailored care in a relaxed, friendly and comfortable setting....
Craghall is a luxury residential care home, situated in the tranquil area of Jesmond, on the outskirts of Newcastle. The grounds of Craghall offer stunning views and award winning gardens, as the home sits within the conservation area of Jesmond Dene. Their 36 bedroom suites are designed to give residents luxury, privacy and independence. The home prides itself on providing expert, tailored care in a relaxed, friendly and comfortable setting.
At Craghall, they recognise the importance of recreational activities, and have a dedicated activities coordinator, who plans each day based on the lifestyle preferences and abilities of the residents, and so there is a full programme of events available, both in and out of the home.
Their expert staff are always on-hand to answer any questions about this important next stage in yours or your loved ones life, and to guide you through the process, every step of the way. So come and visit Craghall, and discover your kind of home.
Contact Craghall to confirm what's included and get a personalised quote:
Room rates cover the individuals' personal care needs, their private room, laundry services, daily wellbeing planner (a wide variety of activities and events tailored to the service users including minibus trips) all main meals and regular snacks and refreshments. The rate does not cover private costs such as a hairdresser fee, although a hairdresser does visit the home on a weekly basis.
The price(s) shown are provided by the care home. Contact Craghall for full pricing details and T&Cs.
Craghall has a Review Score of 9.7 (9.739) out of 10, based on 16 reviews in the last 2 years.
Over all time Craghall has 81 reviews.
Care provided to my father in law is to an excellent standard. He is happy in the care of Craghall. Staff are considerate and know him very well. They are able to meet his needs. I feel happy in the care afforded to him. I have no concerns or issues.
Care provided to my father in law is to an excellent standard. He is happy in the care of Craghall. Staff are considerate and know him very well. They are able to meet his needs. I feel happy in the care afforded to him. I have no concerns or issues.
Thank you for your kind feedback. We are delighted to hear that your father-in-law is happy at Craghall and that you are pleased with the care he receives. It's wonderful to know that our team understands his individual needs and makes him feel supported and valued. Your comments will mean a great...
Thank you for your kind feedback. We are delighted to hear that your father-in-law is happy at Craghall and that you are pleased with the care he receives. It's wonderful to know that our team understands his individual needs and makes him feel supported and valued. Your comments will mean a great deal to the staff, who work hard to provide high-quality, person-centred care every day. We'll ensure to pass your kind words to the team at Craghall.
Our lovely mum has been a resident since December 2024. She made the decision herself to want to move to Craghall and ever since arriving, she has been so happy. In her own words she just loves it. For us, it's like mum has an extended family! The care and attention she gets is amazing! Our mum is...
Our lovely mum has been a resident since December 2024. She made the decision herself to want to move to Craghall and ever since arriving, she has been so happy. In her own words she just loves it. For us, it's like mum has an extended family! The care and attention she gets is amazing! Our mum is listened to and she is heard! Even though there are so many other lovely residents, our mum is cared for as an individual which is of great comfort and joy to my brother and I. We have been made to feel part of the Craghall family too. Craghall is stunning! The grounds are beautiful, everything about it is like home from home! The entertainment, the activities, the outdoor adventures organised by Nicola and the constant stimulation is invaluable. We cant thank Chelsea, Mary and the rest of the staff enough for what they're doing for our mum. The peace of mind we have in knowing she is looked after and cared for, that she has company and that she loves living at Craghall is the best feeling.
What a fantastic review! It's lovely to hear that your mum is so content in her new home with us here at Craghall, and that she is receiving such a high level of personalised and dedicated care. Our staff takes great pride in delivering the highest possible level of person-centred care, and it's...
What a fantastic review! It's lovely to hear that your mum is so content in her new home with us here at Craghall, and that she is receiving such a high level of personalised and dedicated care. Our staff takes great pride in delivering the highest possible level of person-centred care, and it's clear that their hard work is having a real impact not just on your mum, but on your whole family too. We are certainly very happy to have welcomed you into our Wellburn family! Thank you for the trust you and your mum have placed in us - it means a lot to us. Your feedback is invaluable, and we'll ensure that your kind words are passed onto the wider team at Craghall.
Chelsea, Mary and all the team at Craghall have gone above and beyond to make my mum feel at home. It was the hardest decision to put her in a care home but we knew Craghall was the place for her as my grandma spent 3 very happy years there. The team there could not have been more loving and caring...
Chelsea, Mary and all the team at Craghall have gone above and beyond to make my mum feel at home. It was the hardest decision to put her in a care home but we knew Craghall was the place for her as my grandma spent 3 very happy years there. The team there could not have been more loving and caring with my mum and supportive of us as a family. I will be forever grateful for their kindness and dedication. There is lots of entertainment and activities which my mum loves provided by the very wonderful Nicola the entertainments manager. Mums bedroom is always clean and tidy and the communal spaces are beautiful. They really think of everything at Craghall and have a wonderful caring team who work tirelessly to ensure their residents are happy and comfortable. They definitely go above and beyond.
Thank you so much for your kind and thoughtful review of Craghall. We are are very glad to hear that your mother is experiencing such personalised care and attention, and that she is loving her new home. We deeply value your appreciation for our staff and management. Thank you for trusting us with...
Thank you so much for your kind and thoughtful review of Craghall. We are are very glad to hear that your mother is experiencing such personalised care and attention, and that she is loving her new home. We deeply value your appreciation for our staff and management. Thank you for trusting us with your mother's care - it means a lot to us. We'll ensure that these kind words are passed on to the team at Craghall.
A very well organised, friendly, warm and caring Care Home. The care home is well supported by a local medical general practice and they provide regular and timely communication regarding news, events and outings. A lovely care home that I'm happy to recommend.
A very well organised, friendly, warm and caring Care Home. The care home is well supported by a local medical general practice and they provide regular and timely communication regarding news, events and outings. A lovely care home that I'm happy to recommend.
Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with your loved one's care. Our staff takes great pride in providing excellent support, and it's wonderful to know that their efforts have made a difference for you and your family. Your feedback is invaluable to us, and we'll ensure to pass this on to the team at Craghall.
Mam has been a resident for 4 months we as her sons were anxious about the transition from home to care home. She has settled in so well is happy and well cared for. The staff are fantastic and keep her stimulated. The activities and variety of activities are impressive. We all know that singing is...
Mam has been a resident for 4 months we as her sons were anxious about the transition from home to care home. She has settled in so well is happy and well cared for. The staff are fantastic and keep her stimulated. The activities and variety of activities are impressive. We all know that singing is good for the brain. Mam has regularly been serenaded by invited singers she has been singing and dancing, involved in crafting , decorating as well as trips out. She has developed friendships with fellow residents and the care staff. Mam is thriving and we could not be happier she has really come out of herself which is lovely to witness.
Thank you so much for taking the time to leave such a lovely review of our home! It's fantastic to hear that your mother has settled in so well and is loving life in her new home. Our staff takes great pride in delivering the highest possible level of person-centred care, and it's clear that their...
Thank you so much for taking the time to leave such a lovely review of our home! It's fantastic to hear that your mother has settled in so well and is loving life in her new home. Our staff takes great pride in delivering the highest possible level of person-centred care, and it's clear that their dedication is having a huge impact not just on your mum, but on your wider family too. We're grateful for the trust you've placed in us. We'll ensure that your kind words are passed on to the rest of the team at Craghall.
Craghall has been my mother's new home since September. The family and my mother were very nervous about such a fundamental change to her life but advancing Alzheimer's meant the decision was inevitable. Three months down the line and we could not be more happy with the standard of the environment,...
Craghall has been my mother's new home since September. The family and my mother were very nervous about such a fundamental change to her life but advancing Alzheimer's meant the decision was inevitable. Three months down the line and we could not be more happy with the standard of the environment, care and facilities Craghall provides. Staff are expert and committed to providing bespoke care for my mother. They have quickly got to know her and what makes her tick. Nothing seems too much trouble and the attention to providing activities and letting family members know my mother is doing well with regular videos and pictures is second to none. We are 100% sure now that we made the right decision and that Craghall is the right place for her to be safe looked after and cared for.
What a wonderful review! We're so pleased to hear your mother has had such a positive experience at Craghall and that our staff has been able to provide the care and support she needs. It's clear that our team has made a significant impact on her life, and we're grateful for the trust you've placed...
What a wonderful review! We're so pleased to hear your mother has had such a positive experience at Craghall and that our staff has been able to provide the care and support she needs. It's clear that our team has made a significant impact on her life, and we're grateful for the trust you've placed in us. We'll continue to work hard to ensure that your mother receives the best possible care! Thank you for taking the time to share your review, and we'll be sure to pass it on to the rest of the team at Craghall.
My grandma has been in Craghall for over a year now and the support and care that she has recieved has been amazing. The staff are caring and thoughtful and they always have different activities on such as singers coming to visit and arts and crafts. I'm very happy that she is being looked after by...
My grandma has been in Craghall for over a year now and the support and care that she has recieved has been amazing. The staff are caring and thoughtful and they always have different activities on such as singers coming to visit and arts and crafts. I'm very happy that she is being looked after by such kind and caring people who keep her safe and happy.
Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with your grandma's care. Our staff takes great pride in providing excellent support, and it's wonderful to know that their efforts have made a difference for you and your family. Your feedback is invaluable to us, and we'll ensure to pass this on to the team at Craghall.
Mum was a resident of Craghall for almost 5 years and it was very reassuring to me to know that she was being looked after by the wonderful staff at the home. I cannot praise and thank the staff enough who cared for Mum during her timer at Craghall, the level of kindness and care they showed for...
Mum was a resident of Craghall for almost 5 years and it was very reassuring to me to know that she was being looked after by the wonderful staff at the home. I cannot praise and thank the staff enough who cared for Mum during her timer at Craghall, the level of kindness and care they showed for her was outstanding and she always seemed happy and content, it really was her home. Craghall staff were always helpful and facilitated our visits to Mum, she was treated with great respect and kindness. We would recommend Craghall without hesitation.
Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with your mum's care. Our staff takes great pride in providing excellent support, and it's wonderful to know that their efforts have made a real difference for you and your family. Your feedback...
Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with your mum's care. Our staff takes great pride in providing excellent support, and it's wonderful to know that their efforts have made a real difference for you and your family. Your feedback is invaluable to us, and we'll ensure to pass this on to the team at Craghall, who will be so pleased to hear your recommendation.
Nestled in a truly beautiful & peaceful location, it offers a perfect environment for my mothers wellbeing. From arrival we noticed a genuine sense of care & compassion from all the staff. They treat the residents with kindness & respect! The home is very clean & full of character. Lovely gardens...
Nestled in a truly beautiful & peaceful location, it offers a perfect environment for my mothers wellbeing. From arrival we noticed a genuine sense of care & compassion from all the staff. They treat the residents with kindness & respect! The home is very clean & full of character. Lovely gardens to relax in. Well organised activities encouraging social interaction. Craghall understands my mothers individual needs and routines! Very clear that the team really care about everyone! Bringing us peace of mind every day!
Thank you for taking the time to leave such a lovely review of our home! Our staff work very hard to ensure that each resident receives the highest level of person-centred care possible, and it's fantastic to hear that this compassion has helped your mum to settle right in to her new home. We're so...
Thank you for taking the time to leave such a lovely review of our home! Our staff work very hard to ensure that each resident receives the highest level of person-centred care possible, and it's fantastic to hear that this compassion has helped your mum to settle right in to her new home. We're so pleased that you and your family have had positive experiences of care with us here at Craghall. We'll make sure to pass your kind words on to the rest of the team.
My father has been a resident for several months. He is enjoying the whole experience. His health has improved, and the care he receives is superb. The whole family are delighted wtih his current situation...it was difficult to make the decision to put Dad in a home, but, it was the best thing we...
My father has been a resident for several months. He is enjoying the whole experience. His health has improved, and the care he receives is superb. The whole family are delighted wtih his current situation...it was difficult to make the decision to put Dad in a home, but, it was the best thing we have ever done for Dad.
Thank you so much for your kind words! We're so glad to hear that your father is enjoying his time with us here at Craghall, and that your family have had such a positive experience of care. Our staff work very hard to make sure that each and every resident receives the best possible care, and...
Thank you so much for your kind words! We're so glad to hear that your father is enjoying his time with us here at Craghall, and that your family have had such a positive experience of care. Our staff work very hard to make sure that each and every resident receives the best possible care, and they'll be delighted to that your dad is so content. We'll make sure to pass your lovely review onto the rest of the Craghall team.
Staff are kind and friendly and it's very well run.
Staff are kind and friendly and it's very well run.
Thank you so much for your kind words and thoughtful review. We are delighted to hear that our team's compassion and dedication have made a positive impact on your dad's experience at Craghall. Our staff takes great pride in treating every resident like family, and your trust in us means the world....
Thank you so much for your kind words and thoughtful review. We are delighted to hear that our team's compassion and dedication have made a positive impact on your dad's experience at Craghall. Our staff takes great pride in treating every resident like family, and your trust in us means the world. We'll ensure your father continues to feel comfortable and supported. Your recommendation is greatly appreciated!
My mam has been a resident for 8 months. I was surprised at how quickly she settled in. This is due to each and every one of the staff who provide care for her. She is happy, content and has made friends easily. Cannot thank the staff enough as I now have peace of mind that she is in the right...
My mam has been a resident for 8 months. I was surprised at how quickly she settled in. This is due to each and every one of the staff who provide care for her. She is happy, content and has made friends easily. Cannot thank the staff enough as I now have peace of mind that she is in the right place. Highly recommend this care home in every aspect.
What a wonderful review! We're so pleased to hear your mother has had such a positive experience at Craghall and that our staff has been able to provide the care and support she needs. It's clear that our team has made a significant impact on her life, and we're grateful for the trust you've placed...
What a wonderful review! We're so pleased to hear your mother has had such a positive experience at Craghall and that our staff has been able to provide the care and support she needs. It's clear that our team has made a significant impact on her life, and we're grateful for the trust you've placed in us. We'll continue to work hard to ensure that your mum receives the best possible care! Thank you for taking the time to share your review, and we'll be sure to pass it on to the rest of the team at Craghall.
I have been very pleased wtih the care my mother receives at Craghall. Although she has some significant health issues recently, including 2 long spells in hospital, I can see improvements in her confidence and mobility within a few days of her beingin Craghall. There's a lovely range of activities...
I have been very pleased wtih the care my mother receives at Craghall. Although she has some significant health issues recently, including 2 long spells in hospital, I can see improvements in her confidence and mobility within a few days of her beingin Craghall. There's a lovely range of activities to entertain and motivate the residents. All of the staff that I've met have been friendly and professional and genuinely seem to care. I'm looking forward to the warmer weather so my mother can enjoy the gardens.
Overall the home is very good, always clean and the activities are brilliant and varied. The majority of the staff are kind, helpful and compassionate. Mum is very happy staying at Craghall, we have no worries or concerns.
Overall the home is very good, always clean and the activities are brilliant and varied. The majority of the staff are kind, helpful and compassionate. Mum is very happy staying at Craghall, we have no worries or concerns.
Thank you for taking the time to share your thoughts about Craghall. We're delighted to hear that you find our home to be clean and that our diverse activities keep residents engaged. It's wonderful to know that our staff have made such a impact on your mum's experience. We truly appreciate your trust in us. We'll ensure to pass this on to the team at Craghall.
I selected Craghall as the care home for my mother after visiting 4 homes in a single day in December 2024. On that day I had a strong sense that this would be the best environment for my mother, and I am pleased to report that this has turned out to be correct. I cannot fault the kindness of the...
I selected Craghall as the care home for my mother after visiting 4 homes in a single day in December 2024. On that day I had a strong sense that this would be the best environment for my mother, and I am pleased to report that this has turned out to be correct. I cannot fault the kindness of the staff both to my mother and me when I visit. After looking after my mother in my own home for the past 14 months, I now have peace of mind that she is receiving the professional care she deserves.
Thank you so much for your review! We're delighted to hear that you found Craghall to be the perfect choice for your mum. Your trust in our team means the world to us, and we are thrilled that our staff's kindness has made a positive impact on both your and your mother's experience. It's our...
Thank you so much for your review! We're delighted to hear that you found Craghall to be the perfect choice for your mum. Your trust in our team means the world to us, and we are thrilled that our staff's kindness has made a positive impact on both your and your mother's experience. It's our priority to provide the professional care and support that families need and knowing that you now have peace of mind is truly rewarding. We'll ensure these kind words are passed onto the team at Craghall!
Mum has been a resident since September and not for one second have I had any doubts about her placement! Where do I begin! Any establishment/institution is only as good as it's staff and my goodness they are excellent, caring, thoughtful, hard working and very proactive. My mum has never looked as...
Mum has been a resident since September and not for one second have I had any doubts about her placement! Where do I begin! Any establishment/institution is only as good as it's staff and my goodness they are excellent, caring, thoughtful, hard working and very proactive. My mum has never looked as well dressed, clean and physically healthy! Carers style her hair, and choose her clothes with care and thought. Activities are varied and include crafts, keep fit and singing. The lead up to Christmas included visits from local schools, beavers and nursery plus adult singers. Every residents door was decorated with a unique homemade decoration (beautiful!). Families are also supported as staff offer support and advice. I could go on!
Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with your mum's care. Our staff takes great pride in providing excellent support, and it's wonderful to know that their efforts have made a difference for you and your family. Your feedback is invaluable to us, and we'll ensure to pass this on to the team at Craghall.
Our family undoubtedly made the right decision choosing Craghall for our 98-year-old Mother, from day one she has been welcomed and cared for by the most amazing team who never cease to amaze us with their compassion. The location is beautiful and the lovely period home is a home from home. The...
Our family undoubtedly made the right decision choosing Craghall for our 98-year-old Mother, from day one she has been welcomed and cared for by the most amazing team who never cease to amaze us with their compassion. The location is beautiful and the lovely period home is a home from home. The level of cleanliness is first class as is the food and care, literally, nothing is too much trouble they do go that extra mile for residents and families.
Thank you so much for your heartfelt review! We are thrilled to hear that your mother feels welcomed and cared for at Craghall. It's wonderful to know that the staff's efforts have made a positive impact on your family's experience. We take pride in our beautiful home, cleanliness, and quality of...
Thank you so much for your heartfelt review! We are thrilled to hear that your mother feels welcomed and cared for at Craghall. It's wonderful to know that the staff's efforts have made a positive impact on your family's experience. We take pride in our beautiful home, cleanliness, and quality of care and food, and your kind words affirm that we are on the right track. We appreciate your support and will ensure the positive feedback is passed onto the team at Craghall.
My 98-year-old mother has moved into Craghall after breaking her hip. She has a beautiful en suite room at the back of the building overlooking trees and green space. As a family, we were very nervous about this move but we have been blown away by the fantastic levels of care and dedication of the...
My 98-year-old mother has moved into Craghall after breaking her hip. She has a beautiful en suite room at the back of the building overlooking trees and green space. As a family, we were very nervous about this move but we have been blown away by the fantastic levels of care and dedication of the staff team at Craghall. Mum loves her new home and enjoys all of the food and the person-centred approach to her care. There is a comprehensive programme of activities and we are free to come and go on our visits. Nothing is a problem for the staff and we are always given the warmest of welcomes and encouraged to chat about all aspects of Mum's care. As a family we would have no hesitation in recommending Craghall - it's a beautiful home with a fabulous team, delivering first-rate care.
Thank you so much for sharing your wonderful experience with Craghall! We're thrilled to hear that your mother has found a beautiful and comfortable home there and that the dedicated staff have truly made a difference in her care and happiness. It's heartwarming to know that the person-centred...
Thank you so much for sharing your wonderful experience with Craghall! We're thrilled to hear that your mother has found a beautiful and comfortable home there and that the dedicated staff have truly made a difference in her care and happiness. It's heartwarming to know that the person-centred approach and a vibrant activities program are enhancing her quality of life. We appreciate your recommendation and are grateful to have such supportive families as part of our family. We'll ensure to pass on this positive feedback to the team at Craghall.
Very pleased with the care my Mother receives. Mum loves the food.
Very pleased with the care my Mother receives. Mum loves the food.
Thank you so much for your kind words! We are thrilled to hear that your mother is receiving the care she deserves and that she enjoys the food. We'll make sure to pass the positive feedback on to the team at Craghall.
I find everything fine here. My friend is well looked after. Being a lady who was very thin when she arrived here. She's actually put weight on. All of the girls are very friendly and helpful. A great thing is they actually know and remember your name. Very unusual in this day and age.
I find everything fine here. My friend is well looked after. Being a lady who was very thin when she arrived here. She's actually put weight on. All of the girls are very friendly and helpful. A great thing is they actually know and remember your name. Very unusual in this day and age.
Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that your friend has been well taken care of and has seen positive changes in her health and well-being. We're also grateful for your kind words about our staff, your comment about our staff...
Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that your friend has been well taken care of and has seen positive changes in her health and well-being. We're also grateful for your kind words about our staff, your comment about our staff knowing and remembering names is especially meaningful to us, as we believe that personal touch is essential to building strong relationships. Thank you again for your review and your kind words about our staff, and we'll be sure to pass these on to the rest of the team at Craghall.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Please contact us for latest vacancies.
Recently, a couple of our Craghall residents have been enjoying playing some golf in the garden. We believe that it is extremely important to encourage our residents to move their...
There are no upcoming events for Craghall.
There are no accreditations posted yet for Craghall.
Chelsea started her career with Wellburn Care Homes in August 2015, when she joined our Eighton Lodge care home as a Care Assistant. Chelsea then...
Chelsea started her career with Wellburn Care Homes in August 2015, when she joined our Eighton Lodge care home as a Care Assistant. Chelsea then progressed to Team Leader, before being promoted to Deputy Manager in March 2018. Chelsea has gained vast knowledge in all aspects of person-centred care and caring for residents with dementia, and her aim is to make sure all of her residents are happy within their home. In 2021, Chelsea’s continued dedication, hard work and vast knowledge saw her promoted to Home Manager of Eighton Lodge. At the beginning of 2022, Chelsea relocated to Craghall care home as a Deputy Manager, before taking over as Manager at the end of 2025.
Qualifications include:
- NVQs Level 2, 3, 4 & working towards her Level 5- Basic Life Support Train the Trainer
Mary's journey with Wellburn Care Homes started in 2019 when she joined our Whorlton Grange home as a Care Assistant. She progressed to Team Leader...
Mary's journey with Wellburn Care Homes started in 2019 when she joined our Whorlton Grange home as a Care Assistant. She progressed to Team Leader at Whorlton Grange in 2020, then moved to Craghall as a Team Leader in 2024. Mary was promoted to Deputy Manager at Craghall in 2025.
Qualifications:- Level 3 Administration of Medication.
The care home lists weekly fees per person between £1,210 and £1,640 for residential care (respite between £1,210 and £1,640) and between £1,210 and £1,640 for residential dementia care (respite between £1,210 and £1,640). Funding accepted: Self-Funding (Private), Local Authority with Top-up, NHS Continuing Healthcare (CHC).
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
There are 36 Single Rooms.
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
2.1 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Craghall to verify any information. View our terms and conditions. Craghall has an Enhanced Service -what an Enhanced Service includes.