Craghall

I have always found the staff at Craghall to be extremely caring and friendly and have always taken great care of my aunt. I have always found the standard of cleanliness excellent and the food is always to a good standard.

My mum has lived at Craghall for three months and I cannot rate the care she has had highly enough. Craghall itself is clean and well maintained with beautiful furnishings and a comfortable ambience. The staff are all friendly and jolly and have a very caring attitude towards the residents. We as a family are delighted that our mum is being looked after in such a lovely manner.

Arriving at the care home you are made to feel very welcome. There is always plenty of staff around if you need to speak to anyone. My relative is very happy here.

I am delighted with Craghall. The environment is clean, relaxed and feels very safe. The staff are, without exception, excellent. I feel that they really care about my mothers physical and emotional needs. The staff have made what was a very traumatic time for my siblings and I a very professional and supportive process. Thank you.

This is truly a lovely care home. I love coming to visit. Staff are very friendly, hardworking and there is always a happy atmosphere. Nothing is a trouble for the staff. All work hard in their roles.

My Mother-in-law has been resident in Craghall for six weeks now since leaving hospital. Unfortunately, she fell and broke her hip in December 2017 and has had to leave her family home as she can't manage the stairs. My Mother-in-law has settled very well at Craghall as the care provided there is excellent. The staff are caring, friendly and very welcoming to relatives. It is very clear that the staff show dignity and respect to residents. The care home is always clean and tidy and feels very safe. I would highly recommend this care home.

First-rate and sensitive management. Caring kind staff. High standards of cleanliness. Every effort made to consider residents needs and accommodate to them. Thank you.

My mother arrived here on the 1st February and has been welcomed and looked after wonderfully. The place is clean and welcoming. They have activities and trips out. She is very happy and settled in a very short time - thank you to all.

In my knowledge this care home management, staff and food is brilliant. My being looked after was always excellent.

Outstanding! I looked at 11 care homes. The welcome, information and time on my first unannounced visit made me decide this was where I would like my mother to live. The room was like a little home - beautiful. I like the way the staff stop and give you all the time you need. Parties and trips excellent. They need a replacement activities person when they are on holiday.

My mother was a resident at Craghall for seven years before, sadly, she died in July. She was very happy there and the care she received was excellent. The home itself was always comfortable and standards of cleanliness very high. Staff were very caring and I cannot thank everyone enough for the way she was looked after in her final days.

The building in parts could do with some refurbishment. The gardens are very well kept. The staff are always very helpful.

An excellent residential care home that puts the interest of the residents first. First class premises and accommodation supported by caring and helpful staff.

My husband spent one week at Craghall so that I could recharge my batteries. The staff were caring and considerate, nothing was too much trouble. He was always neat and tidy and his clothes were changed every day. He always seemed contented whenever anyone visited. It has the feel of a country house hotel rather than a care home.

I find the home is very pleasant to visit and staff are very helpful and considerate.

My mum has been in Craghall for 4 months and I am delighted with the care she is receiving. The staff are superb - patient, kind and helpful. I have not seen a single moment of any lapse of professionalism or caring. The staff are consistently welcoming to visitors. The premises are clean and bright. My mum reports that the food is very good!

After 10 years of caring, I can live my life knowing my mother is in good hands.

My mother has been a resident at Craghall for six years. The care she has received has been excellent. Staff are cheerful and helpful. Nothing is too much trouble. The home itself is spotlessly clean and welcoming. The grounds are beautiful. Food is plentiful and always looks appetising. I am very grateful to all the staff for the care my mother receives.

I have found this care home to be a top class facility during the last 7 years I have been visiting. My friend has been well looked after and her onset of dementia has been monitored and responded to in a sympathetic way. There has been several staff changes in my time visiting but I have always found all staff to be supportive and pleasant. If I had to, I would choose this home for myself.

Staff are very helpful and all are on hand to help in an emergency or other general duties.