Wonderful place and lovely staff.W T(Friend of Resident/Service User)
Our very elderly relative has been treated with dignity, care and kindness.Julia W(Relative of Resident/Service User)
I know my dad is safe and happy here which helps me relax knowing that.C B(Daughter of Resident/Service User)
Wonderful place and lovely staff.W T(Friend of Resident/Service User)
Our very elderly relative has been treated with dignity, care and kindness.Julia W(Relative of Resident/Service User)
I know my dad is safe and happy here which helps me relax knowing that.C B(Daughter of Resident/Service User)
Welcome to Earsdon Grange
Located in the residential area of Wellfield, less than 2 miles from the seaside town of Whitley Bay, Earsdon Grange is an award-winning purpose-built care home offering residential and dementia residential care as well as respite breaks.
The home is a two-storey building with a secure garden located at the back of the home and patio and gardens at the front. The ground floor of the...
Welcome to Earsdon Grange
Located in the residential area of Wellfield, less than 2 miles from the seaside town of Whitley Bay, Earsdon Grange is an award-winning purpose-built care home offering residential and dementia residential care as well as respite breaks.
The home is a two-storey building with a secure garden located at the back of the home and patio and gardens at the front. The ground floor of the home houses residential clients and has a coffee shop with a conservatory attached, TV lounge and dining room. The first floor of the home has a cinema room, lounge and dining room for dementia residents to enjoy.
Food is a huge aspect of the care at Earsdon Grange and the home has a 5-star Food Hygiene rating. The Cook loves home baking and bakes fresh scones, cakes, birthday cakes daily in the kitchen for the hospitality trolley as well as a choice of breakfast, lunch, dinner and supper at the home. Friday is always fish and chips and Sunday they have a roast dinner.
The home is accessible by car and has a small car park at the front of the home in the unnumbered bays as well as on-street parking. The closest Metro Station to the home is West Monkseaton located on Earsdon Road or the local buses 57, 57A, W1 and W1A which have a pickup and drop off point at the Metro Station and then a .05 mile walk to the home.
Earsdon Grange benefits from strong links to the local community thanks to a full-time activities coordinator who provides a programme of activities, entertainment, and events that the residents can choose from.
Their door is always open to visitors and they will be delighted to send you further information in the post including brochure, sample menu and sample activities pack or pop in to visit. They look forward to seeing you.
Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.
The price(s) shown are provided by the care home. Contact Earsdon Grange Care Home for full pricing details and T&Cs.
Contact Earsdon Grange Care Home to confirm what's included and get a personalised quote:
Earsdon Grange Care Home has a Review Score of 9.4 (9.361) out of 10, based on 30 reviews in the last 2 years.
Over all time Earsdon Grange Care Home has 141 reviews.
The events team are amazing! There is always something on to keep the...
The events team are amazing! There is always something on to keep the residents happy and busy. The recent event with a music group was fantastic, my dad loved every minute.
It is...
Thank you for taking the time to give feedback on your experience of Earsdon Grange. The team work hard to make sure everyone that lives with us has the best possible, person-centred care and support, and are encouraged that you appreciate and value the care we provide for your father.It is also nice to hear that he is enjoying the Lifestyle activities in the home, and I will share your comments with our team.
Rooms a little small and single beds, with a leaking toilet which we kept reporting but no action taken. Home could do with decor update and access to garden through small conservatory difficult especially if someone using area....
Rooms a little small and single beds, with a leaking toilet which we kept reporting but no action taken. Home could do with decor update and access to garden through small conservatory difficult especially if someone using area. Front area has sitting chairs & tables but on grass so unsteady for zimmer users. Lots of other more modern & bright homes in area costing less. Assisted activities very inappropriate for some residents.
Regarding the Lifestyle activities, there is a varied range on offer and the...
Thank you for your review of Earsdon Grange. We are sorry to hear your experience has not been satisfactory and that repairing the toilet took some time. Actions have been put in place to prevent this happening again.We have taken on your other feedback and this will be discussed within the home.
I was always kept informed and up to date with her care. Could not have...
Thank you Earsdon.
Thank you for taking the time to write this review of Earsdon Grange. The team work hard to make sure everyone that lives with us, and their families, feel welcome, happy and cared for, and we are delighted that is your experience. I will share your review with everyone here, and they will be encouraged to read your kind words.
The staff are always approachable, helpful and friendly. They all know my mam, what helps to make her feel safe, cared for and happy. The events staff keep the positive energy up and my mam loves getting involved in the activities.
The staff are always approachable, helpful and friendly. They all know my mam, what helps to make her feel safe, cared for and happy. The events staff keep the positive energy up and my mam loves getting involved in the activities.
Compared to last year in assisted living, mam is clean, always dressed,...
Compared to last year in assisted living, mam is clean, always dressed, smiling, and not so depressed, so you've done a great job.
The pressure on me was removed within a week.
The pressure on me was removed within a week.
The 'Resident of the day' idea is good. One day a month for special attention.
The 'Resident of the day' idea is good. One day a month for special attention.
Thank you for highlighting this. We're really glad to hear the Resident of the Day approach feels meaningful and adds something special to the month. It's helpful to know it's landing well, and we appreciate you taking the time to share that.
The regular staff are very friendly and Mam enjoys their company...
Thanks everyone for taking good care of her.
Thank you so much for sharing this. It's lovely to hear that your mam feels happy, well cared for, and supported by the regular team. We're really glad communication has improved and that she's enjoying the food and activities in her own way. Your kind words mean a lot to everyone here.
The opportunity to attend activities and events is very good. The entertainment person (Sarah) is berry good and attentive. Overall good.
The opportunity to attend activities and events is very good. The entertainment person (Sarah) is berry good and attentive. Overall good.
Thank you for your thoughtful feedback. We're pleased to hear she feels well supported and enjoys the activities and events. We appreciate your comments and will keep working hard to make her experience the best it can be.
My sister Dawn and I come in quite often and have the best laughs in here, staff and residents are hilarious sometimes. Mum loves dancing, music, and socialising with the residents and she is very happy here. My mum does love a lot of the activities, depending on what it is.
My sister Dawn and I come in quite often and have the best laughs in here, staff and residents are hilarious sometimes. Mum loves dancing, music, and socialising with the residents and she is very happy here. My mum does love a lot of the activities, depending on what it is.
Thank you for sharing this. It's lovely to hear how much laughter, music, and time together means to your family. We're so glad she's happy and enjoying life here.
It is amazing to see how our mam has settled and is allowed to be herself, which is a testament to all the...
It is amazing to see how our mam has settled and is allowed to be herself, which is a testament to all the staff's hard work. We have all been welcomed into the Earsdon Grange family. Thank you.
Thank you so much for your kind words. It means a great. deal to the team to know your mam feels respected, supported, and at home with us. We really appreciate your feedback.
Happy home.
Happy home.
Thank you so much for your feedback, we really appreicate it.
Mum seems happy and well looked after. The events organiser is very good and always includes all the residents.
Mum seems happy and well looked after. The events organiser is very good and always includes all the residents.
Thank you for your lovely feedback. We're so pleased to hear your mum is happy and well cared for, and it's wonderful to know she enjoys the activities and feels included.
I go to visit my auntie, and she has settled nicely. The staff are always helpful. It's a nice, clean care home. There is also plenty of activities for the residents to do.
I go to visit my auntie, and she has settled nicely. The staff are always helpful. It's a nice, clean care home. There is also plenty of activities for the residents to do.
Thank you for your positive feedback. We are happy to hear your auntie has settled well and enjoying our activities. We will share your positive comments to our team as this is appreciated.
Helen enjoys the meals and likes her room.
Helen enjoys the meals and likes her room.
My mother has excellent care and attention. Staff are brilliant. My mother is very happy and safe.
My mother has excellent care and attention. Staff are brilliant. My mother is very happy and safe.
Very satisfied how they look after my partner. very impressed
Very satisfied how they look after my partner. very impressed
Nice place to stay friend very happy.
Nice place to stay friend very happy.
Thank you for your positive feedback following your regular visits to Earsdon Grange. We are happy to hear your friend has a great experience with us. We will share your positive comments to our team as this is appreciated.
Our friend (service user) was taken to Earsdon Grange following an extended period in hospital. This was initially on a temporary basis, although we believe the arrangement is now permanent?? Our friend settled in quickly and has responded well to the surroundings, and the care received - she had...
The friendliness of staff and the atmosphere of the home (positive) were obvious to us as visitors. Since her admittance our friend has regained her positive outlook - thanks to the care received.
We appreciate you taking the time to share your positive feedback. We are pleased that your friend has settled in well in Earsdon Grange and that your experience of our service has been positive. We will share your review with the staff team, who take pride in striving to promote the best possible care.
Overall, our experience of Earsdon Grange is good. Most staff are pleasant and responsive when acknowledged. Some are not and make no effort to say hello and/ or goodbye. They don't chat to mum when they bring fresh water or ask her what she wants for her tea etc. The command of English is poor in...
The activities are good though mum doesn't participate much. More could be made of the coffee lounge. In the brochure, we were led to believe we could make tea etc and enjoy a cup with mum. We can't there's never cups there for coffee etc. We buy one from the local shop. That said mum seems content enough for the most part.
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I have worked in the...
Hello my name is Nicola Bell, I am the Registered Manager of Earsdon Grange care home, which is situated in Whitley Bay.I have worked in the Health Care profession since 2002 starting as a care assistant and working my way to Home Manager. I have completed my NVQ Level 2 and 3 in Health and Social Care and level 5 in Leadership and Management.
Earsdon Grange is a two story building with 48 rooms and 48 staff working in the home. We encourage people to visit us anytime and see for themselves the positive and friendly atmosphere that the team have, who work at Earsdon Grange care home.
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
There are 48 Single Rooms.
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room are some of the Facilities & Services.
1.4 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Earsdon Grange Care Home to verify any information. View our terms and conditions. Earsdon Grange Care Home has an Enhanced Service -what an Enhanced Service includes.