Search...

Earsdon Grange Care Home

Thorntree Drive, Wellfield, Whitley Bay, Tyne & Wear NE25 9NR
Maria Mallaband Care Group Ltd Logo
Jobs
Earsdon Grange Care Home logo
Wonderful place and lovely staff.W T(Friend of Resident/Service User)
Earsdon Grange Care Home, Whitley Bay
Our very elderly relative has been treated with dignity, care and kindness.Julia W(Relative of Resident/Service User)
Earsdon Grange Care Home, Whitley Bay
I know my dad is safe and happy here which helps me relax knowing that.C B(Daughter of Resident/Service User)
Earsdon Grange Care Home, Whitley Bay

Welcome to Earsdon Grange

Located in the residential area of Wellfield, less than 2 miles from the seaside town of Whitley Bay, Earsdon Grange is an award-winning purpose-built care home offering residential and dementia residential care as well as respite breaks.

The home is a two-storey building with a secure garden located at the back of the home and patio and gardens at the front. The ground floor of the...  

Care Provided by Earsdon Grange Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 48 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,350N/A
Residential Dementia CareFrom £1,450N/A

Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.

Contact Earsdon Grange Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Nicola Bell (Care Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2005

Room Information

  • Single Rooms (48)

Visiting

  • Visitors are welcome at any time.

Parking

  • A car park is located at the front of the home.

Earsdon Grange Care Home Reviews (140)

Submit a Review
9.4

Earsdon Grange Care Home has a Review Score of 9.4 (9.352) out of 10, based on 31 reviews in the last 2 years. Over all time Earsdon Grange Care Home has 140 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Earsdon Grange Care Home
Loading...
Showing 140 reviews matching selected criteria
Review from P D (Niece of Resident) published on 1 May 2020 Submitted via Postal Card
Overall Experience

Although my Aunt is suffering from dementia she seems to be settled in the home and is extremely well looked after.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Mary W (Daughter of Resident) published on 1 May 2020 Submitted via Postal Card
Overall Experience

Through a very scary time, the staff has been very helpful and calm. I feel that my Dad is safe.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Pat S (Niece of Resident) published on 1 May 2020 Submitted via Postal Card
Overall Experience

I am happy with the care and support my Aunt receives at this time. There was an issue with the laundry that has been resolved. I don't think activities are as good as when my Aunt first went into the nursing home.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Don W (Son of Resident) published on 24 April 2020 Submitted via Postal Card
Overall Experience

My mother has everything that she needs. Very good care etc. We, my wife, and I receive very good feedback from the staff.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from R H (Daughter of Resident) published on 23 April 2020 Submitted via Postal Card
Overall Experience

As like every family member, I haven't seen my mum since lockdown. However, they have been kind enough to call with updates of my mums health issues to me. The Easter card and photo was a very nice gesture at this difficult time we are living in. Thank you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Susan W (Daughter of Resident) published on 15 April 2020 Submitted via Website
Overall Experience

Mum was welcomed into the home for respite care. We found the staff to be warm, kind and caring. They took excellent care of mum making sure all her medical and social needs were met. This they did with smiles and encouragement. When it was time for mum to go home she decided she wanted to stay and for this, we are extremely grateful as we know she is safe, secure and well looked after. The staff are fantastic and I would like to say a big thank you to them; especially now as the coronavirus makes it impossible for us to visit her. The staff continue to go to work during these times and have set up a video call sessions so we can still talk to her.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from James T (Husband of Resident) published on 9 April 2020 Submitted via Website
Overall Experience

My wife was in Earsdon Grange for respite, during the 8 days she was in she fell twice, she had never fallen at home. She is a changed woman since I brought her home, with pains in her head and neck since the fall. Why won't your staff more observant? The dementia lounge is much too small and uninviting also some of her clothes are still missing.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Elsa (Resident / Service User) published on 28 February 2020 Submitted via Postal Card
Overall Experience
I found the home to be very pleasant and beautifully kept. Staff couldn't have been nicer and very helpful. Meals were excellent with plenty to eat.

Really happy with the room I was given. I only wished I'd had a TV in it.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Ailsa J (Friend of Resident) published on 28 February 2020 Submitted via Postal Card
Overall Experience

I have nothing but praise for this care home. It is kept beautifully clean and has a lovely, welcoming atmosphere. There are always plenty of carers available and very hands-on. They all seem to have a very caring and pleasant manner with all the clients (from carers, office staff, to domestic, kitchen and maintenance staff).

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Christine (Daughter of Resident) published on 25 February 2020 Submitted via Postal Card
Overall Experience

I've waited a long time for respite for my mum and I. Mum going into Earsdon Grange Care Home was perfect for her. She was very apprehensive going in, but on her return home she made lots of friends and all the staff were wonderful. I wouldn't hesitate for my mum to return to stay in their care, neither would my mum. She's looking forward to Wednesday coffee mornings which we both have been invited to.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M D (Daughter of Resident) published on 17 September 2019 Submitted via Postal Card
Overall Experience

The few times I have been able to visit Dad because I live in Surrey - he has always looked clean, well dressed and comfortable. Staff never know when I am coming so this always happens. Food looks so appetising and nicely served to him in his room. Whenever I phone staff are friendly and helpful and they contact me whenever there is a problem. I feel so relieved that Dad is looked after in such a pleasant environment and say a huge 'Thank you' to all involved in his care.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A S (Daughter of Resident) published on 11 September 2019 Submitted via Postal Card
Overall Experience

My father is very happy at Earsdon Grange care home. It is a home from home.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S B (Daughter of Resident) published on 10 September 2019 Submitted via Postal Card
Overall Experience

From the moment I walked in Earsdon Grange, it felt like a home, not a care home. Staff are caring and friendly and the home had a warm, welcoming feel to it. My Mum felt safe and happy and that gave me precious peace of mind.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Christine S (Daughter of Resident) published on 30 August 2019 Submitted via Postal Card
Overall Experience

I feel that the care in the home has decreased over the last year as the staff are always running around. Very little time to spend with the people who they are caring for. The whole team are lovely but feel people at the top need to look at this.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Julie H (Daughter of Resident) published on 26 February 2019 Submitted via Postal Card
Overall Experience

Mum is very content at Earsdon Grange Care Home. The staff are patient and caring telling her what is happening to her. They also keep me well informed about her especially if any problems occur. Everyone is welcoming and we are encouraged to come and see her at any time.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Henry M (Husband of Resident) published on 18 February 2019 Submitted via Postal Card
Overall Experience

There are just a few problems which are being seen to.

Reply from Nicola Bell, Home Manager at Earsdon Grange Care Home

Thank you for your review. I have an open door policy so please feel free to see me if you are having any issues with the service.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Anthony M (Husband of Resident) published on 15 February 2019 Submitted via Postal Card
Overall Experience
Excellent staff.
A wide range of entertainment and events organised for the residents.
A nice lounge and garden.

The staff are very helpful.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C M (Relative of Resident) published on 15 February 2019 Submitted via Postal Card
Overall Experience
As you walk into Earsdon Grange you feel welcome.
The reception is very cheerful.
The staff are very helpful and professional.
Always have time to speak to you and answer any queries.
My aunt seems very happy and settled in Earsdon Grange.
I am very happy with the manner in which she is treated.

Dignity is very important as you grow older.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S C (Son of Resident) published on 23 October 2018 Submitted via Postal Card
Overall Experience

We couldn't be happier with the whole service my dad receives whilst staying here for respite. Thank you to all staff.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Elizabeth H (Partner of Resident) published on 25 September 2018 Submitted via Postal Card
Overall Experience

My partner has been going to Earsdon Grange for regular respite visits for the past couple of years. The staff are brilliant with him and he enjoys going there. I feel happy when I leave him there knowing he will be well looked after and safe. Any issues that arise are quickly dealt with.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 31 December 2025
Overall
Good
  • CaringOutstanding
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Earsdon Grange Care Home.

Upcoming Events

There are no upcoming events for Earsdon Grange Care Home.

Awards / Recognitions (6)

Accreditations

There are no accreditations posted yet for Earsdon Grange Care Home.

Meet the Team (1)

Nicola Bell
Nicola BellJob Title:Home ManagerJoined: 2010
Hello my name is Nicola Bell, I am the Registered Manager of Earsdon Grange care home, which is situated in Whitley Bay.

I have worked in the Health Care profession since 2002 starting as a care assistant and working my way to Home Manager. I have completed my NVQ Level 2 and 3 in Health and Social Care and level 5 in Leadership and Management.

Earsdon Grange is a two story building with 48 rooms and 48 staff working in the home. We encourage people to visit us anytime and see for themselves the positive and friendly atmosphere that the team have, who work at Earsdon Grange care home.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Earsdon Grange Care Home to verify any information. View our terms and conditions. Earsdon Grange Care Home has an Enhanced Service -more info.