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Earsdon Grange Care Home

Thorntree Drive, Wellfield, Whitley Bay, Tyne & Wear NE25 9NR
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Wonderful place and lovely staff.W T(Friend of Resident/Service User)
Earsdon Grange Care Home, Whitley Bay
Our very elderly relative has been treated with dignity, care and kindness.Julia W(Relative of Resident/Service User)
Earsdon Grange Care Home, Whitley Bay
I know my dad is safe and happy here which helps me relax knowing that.C B(Daughter of Resident/Service User)
Earsdon Grange Care Home, Whitley Bay

Welcome to Earsdon Grange

Located in the residential area of Wellfield, less than 2 miles from the seaside town of Whitley Bay, Earsdon Grange is an award-winning purpose-built care home offering residential and dementia residential care as well as respite breaks.

The home is a two-storey building with a secure garden located at the back of the home and patio and gardens at the front. The ground floor of the...  

Care Provided by Earsdon Grange Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 48 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,350N/A
Residential Dementia CareFrom £1,450N/A

Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.

Contact Earsdon Grange Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Nicola Bell (Care Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2005

Room Information

  • Single Rooms (48)

Visiting

  • Visitors are welcome at any time.

Parking

  • A car park is located at the front of the home.

Earsdon Grange Care Home Reviews (140)

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9.4

Earsdon Grange Care Home has a Review Score of 9.4 (9.352) out of 10, based on 31 reviews in the last 2 years. Over all time Earsdon Grange Care Home has 140 reviews.

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Review from Brian F (Son of Resident) published on 27 July 2018 Submitted via Postal Card
Overall Experience

My mother is happy in the home and the staff are very caring.

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Review from Brian I (Son of Resident) published on 5 June 2018 Submitted via Postal Card
Overall Experience

Staff really good with my Mother and helpful.

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Review from Elsa R (Resident / Service User) published on 30 May 2018 Submitted via Postal Card
Overall Experience

There is lots going on at Earsdon Grange and lots to keep me busy and entertained.

My room is pleasant and I like the outdoor areas and the gardens are very nice.

The staff have been good but it's a shame that they don't have more time. Some staff are exceptional and always make an effort.

I feel that the food could be improved, in particular, the pastry and chips have been cold.

Reply from Nicola Bell, Home Manager at Earsdon Grange Care Home

Thank you for your review. We are really pleased to hear that you liked the home and enjoyed the activities and events we have on offer. I will pass on your kind comments about the staff to the rest of the team. While we do always try to make the time to regularly chat with everyone, we do have...  

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Review from Leonard B (Husband of Resident) published on 9 February 2018 Submitted via Postal Card
Overall Experience

The home is more than good. The staff are excellent and are very caring and I would recommend anyone to stay here.

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Review from Debbie C (Granddaughter of Resident) published on 9 February 2018 Submitted via Postal Card
Overall Experience
We are very happy with the care my granny receives, lovely staff, welcoming and friendly atmosphere. Lots of activities going on, great that hairdresser comes and granny loves getting her nails done.

Lovely to see what the residents are getting up to in the newsletter!

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Review from A B (Resident / Service User) published on 9 February 2018 Submitted via Postal Card
Overall Experience

I was very poorly in December and the care I received from the carers was wonderful.

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Review from Alison K (Daughter-in-law of Resident) published on 15 January 2018 Submitted via Website
Overall Experience

Mum had lived at Earsdon Grange for almost 2 years when she sadly passed away in December. Without exception, the staff delivered exceptional care and maintained her dignity at all times. Due to her dementia, occasionally she was uncertain of her environment but there was always a reassuring word from staff to put her at her ease. We can not thank them enough for the love and care she received. We feel that what sets Earsdon Grange apart from other care homes we had visited is the level of entertainment and activities available for the residents, providing a stimulating and engaging environment for all. As a family, we felt particularly involved through the weekly coffee mornings which enabled us to meet with other residents and families.

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Review from Mavis M (Resident / Service User) published on 5 December 2017 Submitted via Postal Card
Overall Experience
Earsdon Grange Care Home is a nice home. I would like more choice for the food menu.
My room is nice and clean. The staff are great they are always friendly and happy.

I think it is a shame that it is so costly to stay here per week.

Reply from Nicola Bell, Home Manager at Earsdon Grange Care Home

Thank you for your comments. We’re very glad to hear that you’re happy with the home. With regards to your feedback on preferring more menu choices, along with the two choices available each mealtime we also offer alternative meal choices if neither choice suit and I will remind the staff that they...  

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Review from I F (Resident / Service User) published on 5 December 2017 Submitted via Postal Card
Overall Experience
I like being at Earsdon Grange and I have no problems.
The food is very good and so are the staff.

They are very friendly and helpful.

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Review from John R (Resident / Service User) published on 6 November 2017 Submitted via Postal Card
Overall Experience

I am very happy here at Earsdon Grange.

The staff here are angels and are 100% all of the time. I feel it is more or less like home for me.

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Review from M C (Resident / Service User) published on 3 November 2017 Submitted via Postal Card
Overall Experience
It couldn't be better here at Earsdon Grange. It is very easy to get help when you need it from staff.

The food is very good and activities are great. There are lots of things happening and I always feel involved.

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Review from Barbara B (Daughter of Resident) published on 19 August 2017 Submitted via Postal Card
Overall Experience

My mum is very settled and happy at Earsdon Grange, The staff are very caring towards her. She is safe and warm and says the meals are always nice and filling.

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Review from E L (Daughter of Resident) published on 26 July 2017 Submitted via Postal Card
Overall Experience
My father was a resident at Earsdon Grange for two years until his death in July.
I was informed of everything doctors visits, any problems that arose I was informed of.

The staff were excellent with the care my father received he was content and myself and my sister were happy to see this. When he died they treated my father and us with so much dignity. They made his death easier for us.

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Review from Alan M (Husband of Resident) published on 15 March 2017 Submitted via Postal Card
Overall Experience
My wife moved into Earsdon Grange, Whitley Bay in November 2016.
With the help of a fantastic care staff, she has recovered a lot of her old spark and sense of humour.
She is also walking with a lot more confidence than she was before going into residence.

Well done Earsdon Grange.

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Review from Brian W (Resident / Service User) published on 14 March 2017 Submitted via Postal Card
Overall Experience
Since living here I have found everything very suitable.

The staff are very helpful and friendly and most considerate towards the residents, with plenty of activities.

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Review from Kevin M (Son of Resident) published on 1 March 2017 Submitted via Postal Card
Overall Experience

Excellent care home and with outstanding, staff that help and assist all people. There is always a warm welcome when you arrive. I have only seen kindness and compassion to the people that live there.

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Review from Michael B (Son of Resident) published on 14 February 2017 Submitted via Postal Card
Overall Experience

The staff that I have met all seem very approachable and any questions are quickly answered or they will do their utmost to find the answer. I had a couple of concerns with the chair in my mother's room as well as the height of the toilet seat, these were quickly dealt with without any fuss being made. The home is always very clean, it has a very active social calendar for the residents. My mother to my mind is very challenging because of her dementia but the staff seem to be very easy going with her and her needs. We as a family cannot praise their patience high enough.

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Review from Anthony G (Son of Resident) published on 8 February 2017 Submitted via Postal Card
Overall Experience

Dad was admitted as an emergency admission on the bank holiday after Christmas as he was unsafe at home. The senior carer who met us on arrival was very professional and very caring, not only to Dad but to my wife and myself. Dad settled in very well and quickly and all the staff made a fuss of him, as well as keeping the family informed and answered any questions we had. We would have been very happy to keep dad here because of the level of care he was receiving. We moved him nearer to his home to reduce the travel distance for family and friends. A big thank you to all the staff for helping Dad and the family through a difficult time.

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Review from John M (Resident / Service User) published on 13 December 2016 Submitted via Postal Card
Overall Experience

I have explained my feelings regarding my stay at the home on my wife's form. I liked the place, it was very good but a bit disappointed that my wife, at times had to wait for carers (2) due to her stroke condition (left side).

Reply from Nicola Bell, Home Manager at Earsdon Grange Care Home

Thank you for your feedback and comments regarding your stay with us. We are sorry for any inconvenience caused by delays in receiving staff assistance. I can confirm that we are fully staffed as per the recommended staffing levels, and we always try our best to respond immediately to any requests...  

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Review from Agnes M (Resident / Service User) published on 13 December 2016 Submitted via Postal Card
Overall Experience

Some delays in getting help - due to the fact that I need 2 carers and some weren't aware of my condition - left side (useless because of a stroke). Husband taken care of very well although due to the fact the home was unfortunately placed in very noisy area due to movement of staff and large washing machines. Therefore, the "rest" point of view for both of us, didn't happen. Otherwise, pleased with the home in general.

Reply from Nicola Bell, Home Manager at Earsdon Grange Care Home

Thank you for your feedback. Unfortunately, as discussed prior to the booking being made, the only rooms we had available at the time are located near our laundry facilities. Should you wish to book future stays then we will make all efforts to arrange for two rooms on the opposite corridor....  

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 31 December 2025
Overall
Good
  • CaringOutstanding
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (6)

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Meet the Team (1)

Nicola Bell
Nicola BellJob Title:Home ManagerJoined: 2010
Hello my name is Nicola Bell, I am the Registered Manager of Earsdon Grange care home, which is situated in Whitley Bay.

I have worked in the Health Care profession since 2002 starting as a care assistant and working my way to Home Manager. I have completed my NVQ Level 2 and 3 in Health and Social Care and level 5 in Leadership and Management.

Earsdon Grange is a two story building with 48 rooms and 48 staff working in the home. We encourage people to visit us anytime and see for themselves the positive and friendly atmosphere that the team have, who work at Earsdon Grange care home.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Earsdon Grange Care Home to verify any information. View our terms and conditions. Earsdon Grange Care Home has an Enhanced Service -more info.