Earsdon Grange Care Home

Would like to thank all the wonderful staff for taking care of my husband, for being so kind and caring. The place itself was warm and welcoming. Thank you so much.

Having never visited a care home until I came in for respite care I am very pleased with the treatment I have received. All the staff have been excellent and do not get the appreciation they deserve. They are excellent with the residents and should be allowed to spend more time with them instead of doing many other jobs. They should also receive higher wages instead of being on a low one.

My mum has been a resident of Earsdon Grange for a few years. Have nothing to say other than the staff at Earsdon are totally the best. Mum is safe, well, enjoys her surroundings, has her hair done, pampered, the works. Me - well I sleep at night - all well in my mum's world.

The staff at Earsdon Grange are friendly, helpful, and caring. They do an amazing job which has been made all the more difficult during the continuing covid pandemic.

The staff are extremely caring to the residents and families. Residents are treated with dignity at all times. The resident enjoys the meals and activities and states he is very happy in the home.

Caring staff. Good at keeping me informed if any issues. All have worked hard to keep everyone safe throughout covid.

Excellent care for my grandmother, staff are always helpful and friendly. My grandma loves living here and enjoys the activities that are put on. My grandma speaks very highly of all of the staff and says that they can't do enough for her.

The home provides excellent care, the staff are excellent and genuinely care about the residents. My mum is happy and content there and the home is exactly that, her home.

We have always been extremely pleased with the care and love that the staff here show for my mum.

This was my first visit to see my mam in 17-months, in fact, able to see her due to geographical residence and Covid-19. I was warmly welcomed by staff, tests carried out with clear instructions and good dialogue between staff and myself. Clean, well presented and friendly.

Earsdon Grange provides fantastic care for my Mam. The staff are very friendly and the care is very good. We are always kept informed about my Mam and the home have taken great care of everyone throughout the pandemic. My Mam is happy and settled which is very reassuring.

Earsdon Grange is a very well run care home. Mother has been a resident for 2 years now, and despite her reluctance to go into a home she has settled well. It has been difficult over the last 14 months with not seeing mam as much as we’d like but the staff have worked very hard to keep me informed about her care. All the staff I have had contact with have been courteous, pleasant and friendly. Mam is well cared for and at the end of the day it is all we can ask. The home seem to have a very active activities programme which unfortunately my mam has difficulty engaging with, however it is reassuring to see all the photos on Facebook. I’d like to thank all the staff for their hard work and dedication during what must have been a horrendous year. Well done.

The staff are very supportive and caring. They always have time for you whatever they are doing. They are all very professional.

Thank You.

The staff are friendly when I phone up. Although there is a lack of mobile phones. Therefore as I am 200 miles away from my Dad I find it very annoying that out of 100 phone calls to Earsdon Grange home I have only been able to talk with my Dad on 10 occasions. I have heard my Dad shouting help three times. I discussed this matter with a staff member and they said they can not help them all day.

I have a concern regarding my father's hospital visit on Saturday 18th April 2020. For the last three weeks, the care home has been on lock-down. Family members have been unable to visit as per Government regulations. I find it strange that I was contacted and had to join my father at the hospital, as a member of your staff was not allowed to stay with him. Please note that I am one of the many listed as in the vulnerable age bracket. Most disappointed.

Staff always very approachable and pleasant.

We chose Earsdon Grange when my Aunt was diagnosed EMI by the Doctor. She was already suffering Alzheimer's. The home has looked after her very well over 10 years as the illness has become worse and worse.

My mother has only been in Earsdon Grange since February 2020. She has settled in well and has a nice room. Unfortunately, we haven't seen her in the last few weeks due to the Coronavirus lockdown and we have found that difficult. Good communication is essential at this time but we are pleased she is being well cared for.

Having been used to visiting my wife on a daily basis the last four weeks have been very hard to take. My daughter used to visit at least four times a week and we miss these visits dreadfully. Thankfully we are confident that she is being cared for by a group of very nice people and that is very comforting. We are also being provided with regular updates on how she is doing and that is so important to us particularly to my other daughter who leaves 200 miles away. We want to thank all the staff for their wonderful efforts at this incredibly difficult time. Stay safe!!