
Wonderful place and lovely staff.W T(Friend of Resident/Service User)

Our very elderly relative has been treated with dignity, care and kindness.Julia W(Relative of Resident/Service User)

I know my dad is safe and happy here which helps me relax knowing that.C B(Daughter of Resident/Service User)

Wonderful place and lovely staff.W T(Friend of Resident/Service User)

Our very elderly relative has been treated with dignity, care and kindness.Julia W(Relative of Resident/Service User)

I know my dad is safe and happy here which helps me relax knowing that.C B(Daughter of Resident/Service User)

Welcome to Earsdon Grange
Located in the residential area of Wellfield, less than 2 miles from the seaside town of Whitley Bay, Earsdon Grange is an award-winning purpose-built care home offering residential and dementia residential care as well as respite breaks.
The home is a two-storey building with a secure garden located at the back of the home and patio and gardens at the front. The ground floor of the...
Care Provided by Earsdon Grange Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 48 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.
The price(s) shown are provided by the care home. Contact Earsdon Grange Care Home for full pricing details and T&Cs.
Contact Earsdon Grange Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Maria Mallaband Care Group Ltd
- Private Owned
Person in charge
- Nicola Bell (Care Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2005
Room Information
- Single Rooms (48)
Visiting
- Visitors are welcome at any time.
Parking
- A car park is located at the front of the home.
Earsdon Grange Care Home Reviews (140)
Earsdon Grange Care Home has a Review Score of 9.4 (9.352) out of 10, based on 31 reviews in the last 2 years.
Over all time Earsdon Grange Care Home has 140 reviews.
I find the staff to be very caring. Food is of high standard.
Wonderful place and lovely staff. Residents well looked after.
Am very happy with the overall experience, my dad also says he likes it there. The staff, or as my dad says the young ones, are all nice and they keep him busy with jobs as he says but I know it's the activities which are great. The activity organisers are a Godsend and the staff are all nice and easy to talk to about any concerns and I know my dad is safe and happy here which helps me relax knowing that.
Thank you for leaving us a 5-star review, we are very grateful and will pass this onto our team as they will appreciate your kind words and positive feedback.
I spoke to a senior in the office and looked to book the family/quiet room to celebrate my mums 90th birthday on 11th May 2024. This person confirmed it was fine and wrote it in the diary. On the day I called to check what time I could go in to put a few banners up and a balloon. I was advised no booking was showing. We are a large family and thought this would be better than taking my mum out somewhere due to the anxiety she was experiencing. Worse that people are denying this booking was made. Totally unacceptable.
Thank you for taking the time to leave a review and for sharing your feedback.We're sorry to hear about the experience you had when trying to celebrate your mum's birthday. Please accept our sincere apologies for the disappointment and inconvenience caused. We understand how important this...
Caring staff, excellent activities, plenty of tea/coffee throughout the day.Good food. Large bedroom with garden view.
Thank you for your lovely review, it is great to receive positive feedback for our care staff, lifestyle coordinators and our chefs. As a team we work together to take pride in striving to provide the best possible care.
Overall I have been very impressed with the care and love my mum has received. This has been a difficult time putting her into care but the staff have been outstanding.
Thank you for your lovely review, it is great to receive positive feedback for our staff as we strive to give the best possible care to our residents and to create a home from home environment in which are families feel at home too.
Apart from snacks have never seen a cooked meal or aware if dietary needs met. Toilet area always smelling of urine, toilet bowl unclean, dirty room on occasions. Floor dusty behind chair, bed. Need extra chair in room for visitors, unhygienic sitting on bed. Bed valance, bottom sheet trails on floor, cause of accident. Staff are helpful and acknowledge husbands disabilities initially when told but have to be reminded often. All staff approachable and treat husband with dignity but sometimes difficult to find a senior for information.
Thank you for taking the time to leave us a review. Your concerns have been noted, and it would be great to discuss these in person next time you visit so we can resolve any issues.
Overall we are satisfied with the care our relative receives. However there are one or two points which concern us. Notably loss of spectacles which had already been replaced. Also loss of dentures and no facilities for replacements. There was a certain lack of interest!
Thank you for taking the time to leave us a review, we are happy to hear that you are satisfied with the care at Earsdon Grange. Please do call into my office on your next visit, and we can discuss your concerns further.
Staff are always helpful and take time and trouble with mum. She is very happy in the home and especially enjoys trips out.
My mum has been a resident at this care home for just a few weeks. She started on respite care and as she has settled well we have extended this to longer term. The staff are very friendly and helpful. The rooms and gardens are clean and spacious. Mum likes to sit in the conservatory. There are often activities happening and I hope mum joins in with them. I am grateful for the care she receives.
Staff are all friendly and welcoming.
Can't fault anything about Earsdon Grange.
Thank you for your review. We are pleased that your experience of Earsdon Grange so far has been a positive one. We will share your feedback with the staff team.
My mum and I were very happy with the care my dad received whilst living at Easdon Grange. Although only a resident for a short time he settled well and we were very impressed with the care and support both he and ourselves received. We were all made to feel very welcome. Any queries or concerns were quickly resolved and as my dad deteriorated we were very impressed and heartened by the end of live care. Thank you.
I find all the staff to be really thoughtful and caring towards Mam. The entertainment lady does her utmost for all the residents. Mam is well looked after and the staff genuinely care for all the residents.
Thank you for taking the time to leave us a review and share your experience that you have had at Earsdon Grange. It will be great to be able to share your review with our staff and our Lifestyle Co-ordinator, who take the utmost pride in offering the best care and a various range of activities in our home.
Thank you to Earsdon Grange and the staff - all of them for being so kind and caring towards mum and supportive of her family. Everyone is very approachable and keen to do their best, despite the confusion and frustration covered by rules and regulations everyone faces today. Earsdeon Grange is clean and tidy with lovely cleaners on hand as required. A variety of activities is always on offer and much appreciated. A variety of activities is always on offer and much appreciated. Regarding value for money it does seem on the expensive side - hope the staff are paid properly - we have wandered about having to pay for mom's incontinence pads. Altogether many thanks for her care.
My father-in-law is content and that is most important to us together with the knowledge he is in a safe and well-run home.
My mother was welcomed into the home by friendly staff. She and her specific needs are addressed as required. When visiting if we do require extra assistance help is always available. The staff treat my mother with the respect and dignity that we expect. Although she may not know where she is she doesn't have any bad feedback for the team. That is the best we can wish for. Thank you!
Generally a very friendly care home, most staff seem genuinely caring and there is always a warm welcome on reception. My mother has settled well into the home and seems to feel safe there; staff do take time to get to know residents but as there is probably not enough for them they do not have enough time to do this as much as they would wish. Management always approachable for any concerns issues and family kept in the loop with things. My mother says the food is lovely.
The staff are all pleasant and friendly. It would be nice if more care could be taken with laundry.
Great staff very friendly and caring. Always clean and tidy great atmosphere. Very happy with how my father is looked after.
My aunt has settled in really well at Earsdon Grange. All of the staff are friendly and welcoming. Right from the start they made an effort to get to know her and encouraged her to join in with the activities. The rooms are spacious and clean. We are free to visit when suits and are made to feel welcome.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 31 December 2025Good
- CaringOutstanding
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Earsdon Grange Care Home.
There are no upcoming events for Earsdon Grange Care Home.
Awards / Recognitions (6)
- 28 Feb 2019Recipient: Maria Mallaband Care Group Ltd
- 22 Jun 2017Recipient: Earsdon Grange Care Home
- 01 Apr 2017Recipient: Maria Mallaband Care Group Ltd
Accreditations
There are no accreditations posted yet for Earsdon Grange Care Home.
Meet the Team (1)

I have worked in the Health Care profession since 2002 starting as a care assistant and working my way to Home Manager. I have completed my NVQ Level 2 and 3 in Health and Social Care and level 5 in Leadership and Management.
Earsdon Grange is a two story building with 48 rooms and 48 staff working in the home. We encourage people to visit us anytime and see for themselves the positive and friendly atmosphere that the team have, who work at Earsdon Grange care home.
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