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Earsdon Grange Care Home

Thorntree Drive, Wellfield, Whitley Bay, Tyne & Wear NE25 9NR
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Wonderful place and lovely staff.W T(Friend of Resident/Service User)
Earsdon Grange Care Home, Whitley Bay
Our very elderly relative has been treated with dignity, care and kindness.Julia W(Relative of Resident/Service User)
Earsdon Grange Care Home, Whitley Bay
I know my dad is safe and happy here which helps me relax knowing that.C B(Daughter of Resident/Service User)
Earsdon Grange Care Home, Whitley Bay

Welcome to Earsdon Grange

Located in the residential area of Wellfield, less than 2 miles from the seaside town of Whitley Bay, Earsdon Grange is an award-winning purpose-built care home offering residential and dementia residential care as well as respite breaks.

The home is a two-storey building with a secure garden located at the back of the home and patio and gardens at the front. The ground floor of the...  

Care Provided by Earsdon Grange Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 48 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,350N/A
Residential Dementia CareFrom £1,450N/A

Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.

Contact Earsdon Grange Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Nicola Bell (Care Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2005

Room Information

  • Single Rooms (48)

Visiting

  • Visitors are welcome at any time.

Parking

  • A car park is located at the front of the home.

Earsdon Grange Care Home Reviews (140)

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9.4

Earsdon Grange Care Home has a Review Score of 9.4 (9.352) out of 10, based on 31 reviews in the last 2 years. Over all time Earsdon Grange Care Home has 140 reviews.

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Showing 140 reviews matching selected criteria
Review from Pamala M (Friend of Resident) published on 8 August 2025 Submitted via Postal Card
Overall Experience

I find the staff to be very caring. Food is of high standard.

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Review from W T (Friend of Resident) published on 6 August 2025 Submitted via Postal Card
Overall Experience

Wonderful place and lovely staff. Residents well looked after.

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Review from C B (Daughter of Resident) published on 18 June 2025 Submitted via Postal Card
Overall Experience

Am very happy with the overall experience, my dad also says he likes it there. The staff, or as my dad says the young ones, are all nice and they keep him busy with jobs as he says but I know it's the activities which are great. The activity organisers are a Godsend and the staff are all nice and easy to talk to about any concerns and I know my dad is safe and happy here which helps me relax knowing that.

Reply from Nicola Bell, Home Manager at Earsdon Grange Care Home

Thank you for leaving us a 5-star review, we are very grateful and will pass this onto our team as they will appreciate your kind words and positive feedback.

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Review from Maureen B (Daughter of Resident) published on 17 June 2025 Submitted via Postal Card
Overall Experience

I spoke to a senior in the office and looked to book the family/quiet room to celebrate my mums 90th birthday on 11th May 2024. This person confirmed it was fine and wrote it in the diary. On the day I called to check what time I could go in to put a few banners up and a balloon. I was advised no booking was showing. We are a large family and thought this would be better than taking my mum out somewhere due to the anxiety she was experiencing. Worse that people are denying this booking was made. Totally unacceptable.

Reply from Nicola Bell, Home Manager at Earsdon Grange Care Home

Thank you for taking the time to leave a review and for sharing your feedback.We're sorry to hear about the experience you had when trying to celebrate your mum's birthday. Please accept our sincere apologies for the disappointment and inconvenience caused. We understand how important this...  

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Review from C C (Great-Niece of Resident) published on 6 June 2025 Submitted via Postal Card
Overall Experience

Caring staff, excellent activities, plenty of tea/coffee throughout the day.Good food. Large bedroom with garden view.

Reply from Nicola Bell, Home Manager at Earsdon Grange Care Home

Thank you for your lovely review, it is great to receive positive feedback for our care staff, lifestyle coordinators and our chefs. As a team we work together to take pride in striving to provide the best possible care.

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Review from Claire J (Daughter of Resident) published on 6 June 2025 Submitted via Postal Card
Overall Experience

Overall I have been very impressed with the care and love my mum has received. This has been a difficult time putting her into care but the staff have been outstanding.

Reply from Nicola Bell, Home Manager at Earsdon Grange Care Home

Thank you for your lovely review, it is great to receive positive feedback for our staff as we strive to give the best possible care to our residents and to create a home from home environment in which are families feel at home too.

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Review from M F (Wife of Resident) published on 5 June 2025 Submitted via Postal Card
Overall Experience

Apart from snacks have never seen a cooked meal or aware if dietary needs met. Toilet area always smelling of urine, toilet bowl unclean, dirty room on occasions. Floor dusty behind chair, bed. Need extra chair in room for visitors, unhygienic sitting on bed. Bed valance, bottom sheet trails on floor, cause of accident. Staff are helpful and acknowledge husbands disabilities initially when told but have to be reminded often. All staff approachable and treat husband with dignity but sometimes difficult to find a senior for information.

Reply from Nicola Bell, Home Manager at Earsdon Grange Care Home

Thank you for taking the time to leave us a review. Your concerns have been noted, and it would be great to discuss these in person next time you visit so we can resolve any issues.

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Review from Jeanne G (Sister of Resident) published on 3 June 2025 Submitted via Postal Card
Overall Experience

Overall we are satisfied with the care our relative receives. However there are one or two points which concern us. Notably loss of spectacles which had already been replaced. Also loss of dentures and no facilities for replacements. There was a certain lack of interest!

Reply from Nicola Bell, Home Manager at Earsdon Grange Care Home

Thank you for taking the time to leave us a review, we are happy to hear that you are satisfied with the care at Earsdon Grange. Please do call into my office on your next visit, and we can discuss your concerns further.

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Review from W A (Daughter of Resident) published on 30 September 2024 Submitted via Postal Card
Overall Experience

Staff are always helpful and take time and trouble with mum. She is very happy in the home and especially enjoys trips out.

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Review from C A (Daughter of Resident) published on 22 August 2024 Submitted via Postal Card
Overall Experience

My mum has been a resident at this care home for just a few weeks. She started on respite care and as she has settled well we have extended this to longer term. The staff are very friendly and helpful. The rooms and gardens are clean and spacious. Mum likes to sit in the conservatory. There are often activities happening and I hope mum joins in with them. I am grateful for the care she receives.

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Review from J H (Daughter of Resident) published on 16 August 2024 Submitted via Postal Card
Overall Experience
Since my father came to live here, we feel he is safe and well-looked after. He enjoys the good selection of food and also the singers.
Staff are all friendly and welcoming.

Can't fault anything about Earsdon Grange.

Reply from Jill, Regional Director at Earsdon Grange Care Home

Thank you for your review. We are pleased that your experience of Earsdon Grange so far has been a positive one. We will share your feedback with the staff team.

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Review from L Y (Daughter of Resident) published on 29 July 2024 Submitted via Postal Card
Overall Experience

My mum and I were very happy with the care my dad received whilst living at Easdon Grange. Although only a resident for a short time he settled well and we were very impressed with the care and support both he and ourselves received. We were all made to feel very welcome. Any queries or concerns were quickly resolved and as my dad deteriorated we were very impressed and heartened by the end of live care. Thank you.

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Review from H F (Daughter of Resident) published on 12 July 2024 Submitted via Postal Card
Overall Experience

I find all the staff to be really thoughtful and caring towards Mam. The entertainment lady does her utmost for all the residents. Mam is well looked after and the staff genuinely care for all the residents.

Reply from Nicola, Home Manager at Earsdon Grange Care Home

Thank you for taking the time to leave us a review and share your experience that you have had at Earsdon Grange. It will be great to be able to share your review with our staff and our Lifestyle Co-ordinator, who take the utmost pride in offering the best care and a various range of activities in our home.

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Review from S T (Daughter of Resident) published on 4 July 2024 Submitted via Postal Card
Overall Experience

Thank you to Earsdon Grange and the staff - all of them for being so kind and caring towards mum and supportive of her family. Everyone is very approachable and keen to do their best, despite the confusion and frustration covered by rules and regulations everyone faces today. Earsdeon Grange is clean and tidy with lovely cleaners on hand as required. A variety of activities is always on offer and much appreciated. A variety of activities is always on offer and much appreciated. Regarding value for money it does seem on the expensive side - hope the staff are paid properly - we have wandered about having to pay for mom's incontinence pads. Altogether many thanks for her care.

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Review from D C (Son-in-law of Resident) published on 4 July 2024 Submitted via Postal Card
Overall Experience

My father-in-law is content and that is most important to us together with the knowledge he is in a safe and well-run home.

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Review from B F (Son of Resident) published on 4 July 2024 Submitted via Postal Card
Overall Experience

My mother was welcomed into the home by friendly staff. She and her specific needs are addressed as required. When visiting if we do require extra assistance help is always available. The staff treat my mother with the respect and dignity that we expect. Although she may not know where she is she doesn't have any bad feedback for the team. That is the best we can wish for. Thank you!

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Review from C T (Son of Resident) published on 4 July 2024 Submitted via Postal Card
Overall Experience

Generally a very friendly care home, most staff seem genuinely caring and there is always a warm welcome on reception. My mother has settled well into the home and seems to feel safe there; staff do take time to get to know residents but as there is probably not enough for them they do not have enough time to do this as much as they would wish. Management always approachable for any concerns issues and family kept in the loop with things. My mother says the food is lovely.

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Review from A P (Niece of Resident) published on 4 July 2024 Submitted via Postal Card
Overall Experience

The staff are all pleasant and friendly. It would be nice if more care could be taken with laundry.

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Review from D P (Son of Resident) published on 3 July 2024 Submitted via Postal Card
Overall Experience

Great staff very friendly and caring. Always clean and tidy great atmosphere. Very happy with how my father is looked after.

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Review from J W (Niece of Resident) published on 13 June 2024 Submitted via Website
Overall Experience

My aunt has settled in really well at Earsdon Grange. All of the staff are friendly and welcoming. Right from the start they made an effort to get to know her and encouraged her to join in with the activities. The rooms are spacious and clean. We are free to visit when suits and are made to feel welcome.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 31 December 2025
Overall
Good
  • CaringOutstanding
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (6)

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Meet the Team (1)

Nicola Bell
Nicola BellJob Title:Home ManagerJoined: 2010
Hello my name is Nicola Bell, I am the Registered Manager of Earsdon Grange care home, which is situated in Whitley Bay.

I have worked in the Health Care profession since 2002 starting as a care assistant and working my way to Home Manager. I have completed my NVQ Level 2 and 3 in Health and Social Care and level 5 in Leadership and Management.

Earsdon Grange is a two story building with 48 rooms and 48 staff working in the home. We encourage people to visit us anytime and see for themselves the positive and friendly atmosphere that the team have, who work at Earsdon Grange care home.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Earsdon Grange Care Home to verify any information. View our terms and conditions. Earsdon Grange Care Home has an Enhanced Service -more info.