Ashton Grange Care Home, Sunderland, Tyne & Wear
Ashton Grange Care Home, Sunderland, Tyne & Wear
Ashton Grange Care Home, Sunderland, Tyne & Wear

Situated within a residential area of Pallion, Sunderland, Ashton Grange Care Home is a purpose-built 40 bedded property offering residential and residential dementia care.

At Ashton Grange Care Home residents have a choice of lounge areas which feature comfortable and specially designed furnishings. The home has a range of comfortable and well-equipped bedrooms.

Chefs at Ashton Grange pride themselves on knowing the tastes of residents and prepare a choice of fresh, nutritional meals and cater for any dietary and cultural needs.

At HC-One, experienced home managers and members of staff ensure kindness is at the heart of everything they do.

Group: HC-One

Person in charge: Lesley Dawson (Manager)

Local Authority / Social Services: Sunderland City Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 40 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's • Cancer Care • Challenging Behaviour • Colitis & Crohn's Disease • Epilepsy • Hearing Impairment & Deafness • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 65+.

Single Rooms: 40

Rooms with ensuite WC: 38

Facilities & Services: Palliative Care • Respite Care • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Ashton Grange Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Bed Vacancies

posted 31 Oct 2017

Please contact us for information regarding our bed availability

Reviews

9.9 Ashton Grange Care Home has a Review Score of 9.9 (9.909)

The Review Score of 9.9 (maximum of 10) for Ashton Grange Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 33 Reviews over all time. This Average Rating is also the rating value for Ashton Grange Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 18 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.909 for Ashton Grange Care Home is calculated as follows: ( (360 Excellents x 5) + (36 Goods x 4) ) ÷ 396 Ratings = 4.909

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Ashton Grange Care Home is based on 18 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 8 positive Reviews (40 registered maximum number of service users ÷ 5). 18 Reviews ÷ 8 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    32
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Ashton Grange Care Home?

  • Extremely LIKELY
    31
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Ashton Grange Care Home

  • Daughter of Resident/Service User
    12
  • Friend of Resident/Service User
    4
  • Resident / Service User
    4
  • Wife of Resident/Service User
    4
  • Husband of Resident/Service User
    3
  • more

I visited Ashton Grange to see my friend who has recently moved into the home and what a wonderful welcome. The staff were smiling and very welcoming, the home was extremely clean, my friend seemed so happy as if he had lived there for years.

Staff and manager a credit to the care sector.

How likely would you be to recommend Ashton Grange Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mam came into Ashton Grange from hospital and has settled extremely well. The staff are excellent, nothing is a bother to them. They have a fantastic attitude and care for all residents, family and friends. I would recommend this care home to anyone who needs it. The home caters for all the needs of the residents and the staff are trained to a very high standard. Cannot fault this home.

How likely would you be to recommend Ashton Grange Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My husband lived at Ashton Grange Care Home for two years. I can't fault the staff or home, all was excellent. He was cared for to such a high standard, treated with the greatest respect and dignity. The staff are such a credit to this home.

How likely would you be to recommend Ashton Grange Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I visited the care home open day, the home was buzzing with life. Residents were happy and well cared for. Visitors were included and the home was warm, friendly and clean. Exceptional day, the food was excellent and overall excellence to all.

How likely would you be to recommend Ashton Grange Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My brother and myself are very happy with the care our mam is receiving. She is happy and has settled in well. Staff are all excellent and nothing is a problem to them.

How likely would you be to recommend Ashton Grange Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I live in Australia so only had a short time to arrange my mother's care. I viewed several homes but knew immediately on entering that this would be my choice.
My mother was not happy to come into care but with the obvious care and encouragement from staff she now seems very happy and settled.

The atmosphere in the home is refreshingly lighthearted and I feel very settled leaving my mother in their care.

How likely would you be to recommend Ashton Grange Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

I think everyone who has to find a home for their loved one was worried in case it was not suitable.
From day one we had no worries, it is first class, clean and the staff really do care.
My aunt was very happy, well cared for and loved and in her words 'Thank God you found this place'
I would highly recommend this care home.

How likely would you be to recommend Ashton Grange Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My father has recently arrived at Ashton Grange from the Isle of Wight. I never thought he would actually get here, as we were experiencing so many problems getting my dad back home to Sunderland.
The staff at Ashton Grange made it possible for my dad to be back home as they travelled a long way to collect him.
Dad has settled in very well and the care he receives is amazing. The care home is a lovely friendly place and dad is very happy. The staff are wonderful and dad gets along with all of them. Amazing place and amazing staff.

How likely would you be to recommend Ashton Grange Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My father has just become a resident at Ashton Grange. However we never ever thought this was ever going to happen. So many obstacles were in our way, the help and support we've been given from Ashton Grange has been unbelievable - I can't find the words.
They actually drove me to collect my Dad from the Isle of Wight, as no-one else could help with this. I am totally overwhelmed by this.
My Dad has settled extremely well here and has never been happier. What a team here at Ashton Grange - they should all be very proud of their dedication.

How likely would you be to recommend Ashton Grange Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I am very happy with Aston Grange. Very clean, good food and find the staff very good and it is from the local area.

How likely would you be to recommend Ashton Grange Care Home? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

My review went very well, everything has not changed. Doing some help in the home by doing meals and giving them to residents. I also clean floor and kitchen and tidy lounge and empty the things like kitchen attire and place mats and set it back ready for the evening meal. We have just had home refurbishment and decorated. It is beautiful everywhere, spotless and clean.

How likely would you be to recommend Ashton Grange Care Home? Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Absolutely delighted with the care and attention of the staff towards residents and visitors alike. The home is clean and well maintained. It is a credit to all involved keeping it to such a high standard. It is providing such a wonderful service to those who at their particular time of life and for whatever reason need it most.

How likely would you be to recommend Ashton Grange Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The home is excellent when your loved one needs looking after. The staff are lovely and supported me and my wife when we needed it. I would recommend this home to anyone. I would like to come and live here myself.

How likely would you be to recommend Ashton Grange Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My relative was very happy at Ashton Grange Care Home. The staff were very friendly and helpful. My brother has special needs and is sometimes hard work, but the staff supported and befriended him. He was always saying how much he liked to visit our relative and felt included in different events five star recommendation from us.

How likely would you be to recommend Ashton Grange Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have found the home to very welcoming and my husband has been very settled since he came. The staff are very friendly and helpful and will answer any queries I may have. The food is good with a variety of choices. The security is excellent, the stairs are gated and the doors locked so the residents are safe and cannot go out attended.
I feel satisfied that my husband is being well cared for.

How likely would you be to recommend Ashton Grange Care Home? Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My wife has settled into Ashton Grange as soon as she stepped through the door. The staff are excellent, showing care and compassion and have their finger on the pulse at all times. The management treat staff, residents and visitors with cheer and warmth. The food is first class (never a small helping).
HC One should be proud of this home, it provides all aspects of care - well done to all.

How likely would you be to recommend Ashton Grange Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

the home is very welcoming. The staff are brilliant. You can visit anytime. It's lovely to know your family member or friend is safe and well looked after in the home.

How likely would you be to recommend Ashton Grange Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mum has been in Ashton Grange for a year and the care she receives is excellent. Staff are respectful and very dignified. All staff are approachable and ensure that my mum is well cared for. Couldn't ask for anything better.

How likely would you be to recommend Ashton Grange Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I am very happy with this care home. All the staff are really nice and my Mum is looked after well. I have no issues and would highly recommend this care home. It has a pleasant environment and very welcoming.

How likely would you be to recommend Ashton Grange Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

We have visited many times and on each occasion, we have been made to feel welcome, comfortable and served refreshments. We believe our aunty was treated with the greatest of respect and care and her life was enhanced accordingly. We have the greatest of respect for the staff who showed us compassion not only to our aunt but all the residents. Thank you very much.

How likely would you be to recommend Ashton Grange Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My friend lived in Ashton Grange for four years, during this time she was well looked after and very happy. I have experienced some lovely people here, she was thoroughly looked after by very competent staff! Thank you.

How likely would you be to recommend Ashton Grange Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My Father has been a resident at Ashton Grange for the last few years. Sadly he passed away last weekend. I am comforted by the fact my Father had been cared for to the highest standard possible by kind and affectionate staff. I would like to Thank every member of staff at Ashton Grange Home for the care you provided for Dad over the passed few Years. Trust me you really did make a difference to his life.

How likely would you be to recommend Ashton Grange Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My husband is well looked after by all the staff. Love the home. Its great and welcoming. Has no concerns at all. Clean home and would recommend home to anyone.

How likely would you be to recommend Ashton Grange Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

I have lived in the home for six months, it is lovely and homely, food is good and staff can't do enough for me. I am very happy, my visitors come when they want which I like.

How likely would you be to recommend Ashton Grange Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My dad came into care about eight months ago he has been well looked after, the staff is very helpful and happy and we can go to them whenever. They are always there for us as well as my dad.

How likely would you be to recommend Ashton Grange Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My father currently lives at Ashton Grange and the staff go the extra lengths to ensure his quality of life is at the heart of everything they do, manager and staff are so kind, caring and friendly.

How likely would you be to recommend Ashton Grange Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My wife came to this home on 28/12/15. She has come on in leaps and bounds, all staff are excellent, home is very clean, staff are always there if you need them. Highly recommend to family and friends.

How likely would you be to recommend Ashton Grange Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Since my mam has been here, she is very happy and settled. The staff are all excellent with my mam, also with the family. Ashton Grange is clean, welcoming, the staff will do anything to help myself and my family. I would highly recommend this care home.

How likely would you be to recommend Ashton Grange Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have been living at Ashton Grange for a year after being so independent I found this difficult at first, but the staff have been fantastic. They gave me a sense of belonging and have been and still am extremely happy. I want for nothing they are just perfect. The food is good and I still enjoy days out.

How likely would you be to recommend Ashton Grange Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I visited my mums friend at Christmas the home was refreshing as I walked through the door, the staff are so friendly and pleasant. I was offered refreshments and staff were very helpful, a joy to visit my friend and also lovely to see her so happy.

How likely would you be to recommend Ashton Grange Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I am very pleased with the care my dad receives. The staff interact with him during the course of each day and ensures that his needs are taken care of.

How likely would you be to recommend Ashton Grange Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

I felt very comfortable with the care my mam received from everyone at Ashton Grange during her stay of 15 months until she sadly passed away in June 2015. It was immaculately clean and a happy place for her. Family were encouraged to visit and always made to feel welcome. The staff would go the extra mile and make sure that they made time for the things they knew would make her happy. That makes a huge difference to how relatives feel when they leave their family in the care of someone else. There was always some activity going on and she was always laughing with the staff but on the days she felt down they would try to cheer her up. Even just having a chat when their time allowed was important. The actual home is really lovely and has a homely feel from the entrance onward. I would have no hesitation in recommending Ashton Grange as a place of care and have done so on many occasions since my mam first went to live there.

How likely would you be to recommend Ashton Grange Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Dad had a stroke over a year ago and the staff are fabulous with him. The food is great, lots of variety. There is entertainment not to mention the football morning on a Monday. The staff attend to dad's needs. They are patient and courteous with both dad and his family. I cannot thank them enough.

How likely would you be to recommend Ashton Grange Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

April 2017

Top 20 Large Care Home Groups 2017

Recipient: HC-One

Date: Saturday 01 Apr 2017

more details

February 2016

Top 20 Large Care Home Groups 2016

Recipient: HC-One

Date: Monday 15 Feb 2016

more details

Job Vacancies

Staff Profiles

Lesley

Lesley Dawson

Job Title: Home Manager

Joined: 2013

Description:

What does kindness mean to you?

“For me, kind care means ensuring that every resident is treated as an individual and striving to provide the best possible outcomes for an excellent quality of life.”

Lesley has gained many years’ experience in providing care and support for older people to enrich their lives. She is a knowledgeable and committed leader who is passionate about delivering the highest possible standards in care and quality of life for Residents.

Having worked at Ashton Grange for a number of years, Lesley closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She uses her experience to motivate her team to deliver care and support in a way that Residents gain the most benefit, in a warm and welcoming home.

She also works hard to arrange events and activities with nearby organisations and is always quick to welcome the local community to Ashton Grange.

When asked what she enjoys most about her role, Lesley remarked: “I get a huge sense of satisfaction from giving residents the best quality of life possible and seeing them smile every day.”

Outside of work, Lesley enjoys travelling abroad, playing bingo and socialising with friends and family.

If you would like to find out more information about Ashton Grange, Lesley has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.

You can contact Lesley on 0191 567 4003 or via email on ashtongrange.manager@hc-one.co.uk

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Ashton Grange Care Home