Ashton Grange Care Home

When visiting all staff are friendly and speak. Any questions are answered to satisfaction. I find Mam is always looked after well, kept clean and tidy. Her room is always clean & tidy.

I find this home excellent. All aspects are first class. Staff are very friendly & always helpful. The home is very clean and decorated lovely. My friend is very happy here. Finally I must praise the staff as a whole. The care and friendliness is first class. I would certainly recommend this home.

Overall my mum is very happy here, all her needs are met and she feels better in herself.

Excellent care home, patients were looked after. Good facilities for residents. Highly recommend it.

I alway's visit at different times when I visit my Mam, whenever I go my mam is well dressed, her room is immaculate & the staff are alway very friendly & always update me on what my Mam has been up to. Due to her medical condition, she can sometimes be a little "difficult" but the staff always put me at ease.

"My mum is living with Alzheimer's and now calls a care home her home. While this journey has its challenges, I'm comforted by each and every carer, supervisor and manager who support her every day. Their patience, compassion, and respect bring light not only to her life but to ours as a family. They see the person she is beyond the illness-treating her with dignity, kindness, and genuine affection. I'm endlessly grateful for the care they give, and for the way they help preserve my mum's joy, spirit, and comfort each and every day.

Overall I like all what your staff do for the residents. I have no complaints only good vibes. Thank you all.

Such lovely staff, very compassionate and kind. They take such good care of every resident, meeting every person who visits and stays with genuine care and warmth. We are truly grateful for such lovely staff.

As an ex army SGT medical corps, the experience of your services for us was first class. The attitude magnificent and 24/7 your staff always had time and a smile to reassure me. As a holder of military honours I would not hesitate to recommend your ORG to anyone. Yours sincerely.

We cannot recommend Ashton Grange highly enough! From the moment we walked through the doors, it had a very warm, welcoming feel about it - a home from home. The staff are incredibly compassionate and attentive and go above and beyond to ensure every individual is comfortable and happy. The facilities are spotless and very well-maintained. A lot of thought goes into all aspects of the care and service they provide. Knowing our loved one is in such capable and caring hands brings us great peace of mind. Having been transferred from another facility (a different company) following an extremely negative experience, we were blown away by Aston Grange - a shining example of how care homes should be!

Lovely care home with, wonderful staff and management. It is very clean, all the residents are happy and the staff goes out of their way to help. The staff are very knowledgeable, food is excellent. My grandmother speaks so highly of the staff and the care she receives and always has a smile on her face.

My mother is still with us due to the exceptional care she receives. They also take an interest in me and are always welcoming, despite their busy workload.

We found my mam's experience to be excellent, cannot fault anything, her room and facilities are lovely. The staff have been great with both my mam and all the family, great care and friendly. Plenty of activities to keep all the residents entertained which is lovely, helped my mam settle in. We have been very lucky to find a lovely care home.

Today on the 23/12/23 I recently spoke to a senior carer where my father currently resides regarding a fall he had on the 9/12/23 and is currently waiting for an x-ray. Can I start by saying no one informed me of the fall or how bad it was, I only found out when I recently visited him and saw bruising on his hand and arms. So I rang today for a progress report to see if he had the x-ray. Unfortunately he is still waiting and I was rudely told, and I quote 'its not our job we are just carers'. My father has been in since March 2023 and he's fallen twice, some of the senior staff and management lack professionalism and aptitude. I'm currently in the process to have my father removed to somewhere better. Given what I now know, I personally would avoid this care home like the plague.

Visited the home in March to see a relative who is receiving care. The care home has very high standards and the staff were very friendly and professional. Home cleanliness is excellent and residents are well looked after. Would recommend it to anyone looking for a suitable care home.

My aunt has been a resident in Ashton Grange for over two years. The care she receives is amazing, the staff are wonderful, kind, and friendly. The home is spotless and would like to thank them for keeping everyone safe.

Brilliant home. Don't know what we would do without them. Fantastic.

The care and attention my mother has in this care home is fantastic. The staff are very caring. The home is also spotless and they keep you informed of all the changes in visiting etc. We are really happy she is being well looked after and it takes a lot off our minds to know she is being well looked after. Thank you.

We cannot thank the staff enough for the care provided to our Mam in her final years. The support they gave our family was excellent, we never had any concerns about her welfare here, the staff were caring and attentive to her needs, our gratitude to them all.

Lovely staff. My friend is so happy, she said the meals are excellent and loves her room. Staff go above and beyond. My friend always seems happy and the staff look after her very well, the staff have ensured that they have taken care of residents during coronavirus and always go that extra mile.