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Ashton Grange Care Home

St Luke's Road, Pallion, Sunderland, Tyne & Wear SR4 6QU
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Ashton Grange Care Home, Sunderland
Ashton Grange Care Home, Sunderland
Ashton Grange Care Home, Sunderland

Ashton Grange care home, located on the outskirts of Sunderland, provides bespoke and person-centred residential and residential dementia care.

Each member of the professional care team is there to help you or your loved one settle into life at the home and live life the way you choose. With a wealth of knowledge and experience in the care sector, the friendly Home Manager leads the team at Ashton Grange to...  

Care Provided by Ashton Grange Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,012From £1,113
Residential Dementia CareFrom £1,051From £1,156

Contact Ashton Grange Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Lesley Dawson (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (40)

Ashton Grange Care Home Reviews (88)

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9.9

Ashton Grange Care Home has a Review Score of 9.9 (9.895) out of 10, based on 28 reviews in the last 2 years. Over all time Ashton Grange Care Home has 88 reviews.

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Showing 88 reviews matching selected criteria
Review from A F (Daughter of Resident) published on 30 May 2025 Submitted via Postal Card
Overall Experience

Overall my mum is very happy here, all her needs are met and she feels better in herself.

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Review from M C (Sister of Resident) published on 27 May 2025 Submitted via Postal Card
Overall Experience

Excellent care home, patients were looked after. Good facilities for residents. Highly recommend it.

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Review from Carole L (Daughter of Resident) published on 16 May 2025 Submitted via Postal Card
Overall Experience

I alway's visit at different times when I visit my Mam, whenever I go my mam is well dressed, her room is immaculate & the staff are alway very friendly & always update me on what my Mam has been up to. Due to her medical condition, she can sometimes be a little "difficult" but the staff always put me at ease.

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Review from Ken W (Son of Resident) published on 14 May 2025 Submitted via Website
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"My mum is living with Alzheimer's and now calls a care home her home. While this journey has its challenges, I'm comforted by each and every carer, supervisor and manager who support her every day. Their patience, compassion, and respect bring light not only to her life but to ours as a family. They see the person she is beyond the illness-treating her with dignity, kindness, and genuine affection. I'm endlessly grateful for the care they give, and for the way they help preserve my mum's joy, spirit, and comfort each and every day.

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Review from Kathleen W (Daughter of Resident) published on 14 May 2025 Submitted via Postal Card
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Overall I like all what your staff do for the residents. I have no complaints only good vibes. Thank you all.

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Review from J S (Friend of Resident) published on 14 May 2025 Submitted via Postal Card
Overall Experience

Such lovely staff, very compassionate and kind. They take such good care of every resident, meeting every person who visits and stays with genuine care and warmth. We are truly grateful for such lovely staff.

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Review from J D (Son of Resident) published on 2 April 2025 Submitted via Postal Card
Overall Experience

As an ex army SGT medical corps, the experience of your services for us was first class. The attitude magnificent and 24/7 your staff always had time and a smile to reassure me. As a holder of military honours I would not hesitate to recommend your ORG to anyone. Yours sincerely.

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Review from Helen C (Relative of Resident) published on 20 December 2024 Submitted via Website
Overall Experience

We cannot recommend Ashton Grange highly enough! From the moment we walked through the doors, it had a very warm, welcoming feel about it - a home from home. The staff are incredibly compassionate and attentive and go above and beyond to ensure every individual is comfortable and happy. The facilities are spotless and very well-maintained. A lot of thought goes into all aspects of the care and service they provide. Knowing our loved one is in such capable and caring hands brings us great peace of mind. Having been transferred from another facility (a different company) following an extremely negative experience, we were blown away by Aston Grange - a shining example of how care homes should be!

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Review from Jack W (Grandson of Resident) published on 12 June 2024 Submitted via Website
Overall Experience

Lovely care home with, wonderful staff and management. It is very clean, all the residents are happy and the staff goes out of their way to help. The staff are very knowledgeable, food is excellent. My grandmother speaks so highly of the staff and the care she receives and always has a smile on her face.

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Review from D D (Daughter of Resident) published on 29 April 2024 Submitted via Postal Card
Overall Experience
I always refer to the staff at Ashton Grange as "angels in disguise." They all do an amazing job in the most challenging of circumstances. Nothing is too much bother for them.

My mother is still with us due to the exceptional care she receives. They also take an interest in me and are always welcoming, despite their busy workload.

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Review from J G (Son of Resident) published on 17 April 2024 Submitted via Postal Card
Overall Experience

We found my mam's experience to be excellent, cannot fault anything, her room and facilities are lovely. The staff have been great with both my mam and all the family, great care and friendly. Plenty of activities to keep all the residents entertained which is lovely, helped my mam settle in. We have been very lucky to find a lovely care home.

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Review from A L (Son of Resident) published on 2 January 2024 Submitted via Website
Overall Experience

Today on the 23/12/23 I recently spoke to a senior carer where my father currently resides regarding a fall he had on the 9/12/23 and is currently waiting for an x-ray. Can I start by saying no one informed me of the fall or how bad it was, I only found out when I recently visited him and saw bruising on his hand and arms. So I rang today for a progress report to see if he had the x-ray. Unfortunately he is still waiting and I was rudely told, and I quote 'its not our job we are just carers'. My father has been in since March 2023 and he's fallen twice, some of the senior staff and management lack professionalism and aptitude. I'm currently in the process to have my father removed to somewhere better. Given what I now know, I personally would avoid this care home like the plague.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Ashton Grange Care Home

Thank you for taking the time to complete a care home review regarding Ashton Grange. We really appreciate your feedback, and we will share with the team. You stated you have some concerns regarding bruising to your father’s arm and hand, and the knowledge base of some of our team. Due to Data...  

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Review from A W (Grandson of Resident) published on 16 May 2023 Submitted via Website
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Visited the home in March to see a relative who is receiving care. The care home has very high standards and the staff were very friendly and professional. Home cleanliness is excellent and residents are well looked after. Would recommend it to anyone looking for a suitable care home.

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Review from C O (Niece of Resident) published on 3 February 2022 Submitted via Postal Card
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My aunt has been a resident in Ashton Grange for over two years. The care she receives is amazing, the staff are wonderful, kind, and friendly. The home is spotless and would like to thank them for keeping everyone safe.

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Review from Linda H (Daughter of Resident) published on 18 January 2022 Submitted via Postal Card
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Brilliant home. Don't know what we would do without them. Fantastic.

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Review from Alan D (Son of Resident) published on 18 January 2022 Submitted via Postal Card
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The care and attention my mother has in this care home is fantastic. The staff are very caring. The home is also spotless and they keep you informed of all the changes in visiting etc. We are really happy she is being well looked after and it takes a lot off our minds to know she is being well looked after. Thank you.

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Review from Sheila T (Daughter of Resident) published on 18 January 2022 Submitted via Website
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We cannot thank the staff enough for the care provided to our Mam in her final years. The support they gave our family was excellent, we never had any concerns about her welfare here, the staff were caring and attentive to her needs, our gratitude to them all.

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Review from Kevin L (Friend of Resident) published on 12 January 2022 Submitted via Website
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Lovely staff. My friend is so happy, she said the meals are excellent and loves her room. Staff go above and beyond. My friend always seems happy and the staff look after her very well, the staff have ensured that they have taken care of residents during coronavirus and always go that extra mile.

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Review from Katie H (Daughter of Resident) published on 11 January 2022 Submitted via Website
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My mum has been at Ashton Grange for just over two and a half years and in that time her health has improved significantly. The staff have to be praised for the excellent care they give her and especially during the recent challenges of the pandemic, where they have taken every precaution to keep everyone safe and well. I never have to worry about Mum as I know that if anything was a concern, that staff would let us know immediately. The staff are all so helpful and go the extra mile.

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Review from T S (Son of Resident) published on 13 December 2021 Submitted via Website
Overall Experience
I would like to thank all staff members of Ashton Grange for all of the care that they provided over the years for my mother. The ongoing care and support made my mother's final years happy and comfortable and she passed away at Ashton Grange in a place she called home.

Staff were fantastic and fully supportive at this difficult time. Thank you.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (12) & Events (0)

News
  • 04 Jun 2025

    HC-One care homes across Britain are preparing to open their doors to welcome in visitors from their local communities to join them in this year’s Care Home Open Week celebrations...

  • 20 Nov 2024

    HC-One care homes across the UK are marking International Men’s Day on Tuesday, November 19, 2024, which aims to raise awareness of men’s wellbeing. HC-One resident’s wellbeing is a key...

  • 18 Nov 2024

    HC-One care homes across the UK took part in fundraising activities on Friday, November 15, to raise vital funds for BBC’s Children in Need. Children In Needs supports charities and...

Upcoming Events

There are no upcoming events for Ashton Grange Care Home.

Awards / Recognitions (12)

  • 30 Jan 2026Recipient: HC-One
  • 28 Feb 2023Recipient: HC-One
  • 28 Feb 2020Recipient: Ashton Grange Care Home

Accreditations

There are no accreditations posted yet for Ashton Grange Care Home.

Meet the Team (1)

Lesley Dawson
Lesley DawsonJob Title:Home ManagerJoined: 2013

What does kindness mean to you?

“For me, kind care means ensuring that every resident is treated as an individual and striving to provide the best possible outcomes for an excellent quality of life.”

Lesley has gained many years’ experience in providing care and support for older people to enrich their lives. She is a knowledgeable and committed leader who is passionate about delivering the highest possible standards in care and quality of life for Residents.

Having worked at Ashton Grange for a number of years, Lesley closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She uses her experience to motivate her team to deliver care and support in a way that Residents gain the most benefit, in a warm and welcoming home.

She also works hard to arrange events and activities with nearby organisations and is always quick to welcome the local community to Ashton Grange.

When asked what she enjoys most about her role, Lesley remarked: “I get a huge sense of satisfaction from giving residents the best quality of life possible and seeing them smile every day.”

Outside of work, Lesley enjoys travelling abroad, playing bingo and socialising with friends and family.

If you would like to find out more information about Ashton Grange, Lesley has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ashton Grange Care Home to verify any information. View our terms and conditions. Ashton Grange Care Home has an Enhanced Service -more info.