Ashton Grange Care Home

My mum has been at Ashton Grange for just over two and a half years and in that time her health has improved significantly. The staff have to be praised for the excellent care they give her and especially during the recent challenges of the pandemic, where they have taken every precaution to keep everyone safe and well. I never have to worry about Mum as I know that if anything was a concern, that staff would let us know immediately. The staff are all so helpful and go the extra mile.

Staff were fantastic and fully supportive at this difficult time. Thank you.

When visiting my aunt I always find the staff very caring and kind. The home always has a nice atmosphere and is always very clean. I am always offered a drink and snack. My aunt always says she is happy and settled and that gives our family peace of mind. All the staff do an amazing job and should be very proud of themselves.

Very pleased with all care towards my mam. Very homely and staff go out of their way to see to her. I have found the care is first class also food.

I have been to most care homes in Sunderland and this is one of the best. The place is excellent. The staff are second to none. I come here on a weekly basis.

The carers are good company, I class as my friends, very helpful and kind. Bedroom A****, pleasant and pleased with. Residents all sociable and friendly, we are there for each other and help each other. Overall excellent.

Since my Dad came into the home he has transformed (for the better). He is well looked after, well fed and is far better off in this environment. Not only is he being well cared for but we, as a family, have peace of mind.

I like living here. All the staff are very good. We get very nice food. Staff are excellent.

The care given to the residents of the home is of a very high standard. The staff are welcoming, very friendly and always available to help with whatever is asked of them. They are very professional in their approach and treat the resident with respect. They are extremely kind, compassionate and caring. An excellent team to be proud of. I would advise anyone to place a loved one in their care if needed.

I am very happy with my mum's care. All staff are perfect. Mam loves all the carers and I know 100% they love her. She settled in no bother. Thank you.

I feel my mam has settled in her new home. Staff, etc. are really nice and pleasant. Nothing is a problem to them.

The care provided for dad is excellent, the staff are very attentive and always check dad is alright. Dad's room is kept clean and tidy and the corridors are always being cleaned and hoovered. The food is to a high standard with regular snacks in between meals. Overall, I am very pleased we chose Ashton Grange Care Home for dad to live.

Very good home. A very good place to live. Very good to live.

We couldn't be happier as a family with the love, care and support given to our mam within the home. All the staff from management down to cleaners are so lovely to my mam and us. Ashton Grange is a fantastic home.

I want to express my utmost appreciation to all at Ashton Grange for the care, kindness, attention and patience you have shown my dad. The support I have been given has totally overwhelmed me and I will be forever grateful. The home is outstandingly clean and comfortable and if my dad were able he would say a huge big "THANK YOU".

My wife resided in Ashton Grange from September 2016 - January 2018. She settled in straight away. The staff made her feel at home as soon as she went through the door. Her needs were met and the kindness and attention from all the staff was "Top Draw" although she was immobile she was never just left in her room. They made sure my wife had the company of the other residents. As a family, we also gained another family "The entire staff" it was sad that my wife required nursing care and had to leave. HC-One should be proud to have such a crew at Ashton Place.

My father-in-law has been in this home for over 4 years and during this time, he has been well cared for by all the staff who are very friendly, not only to him but to all visitors to the home. My father-in-law enjoyed all his meals which I must say were well presented.

Thank you all so much.

My Dad was a resident of Ashton Grange for just over three years until his passing last week (6th December 2017).

During his time in care, suffering from dementia, he received excellent care from the lovely staff at the home, giving us that much-needed reassurance that is so crucial when leaving a loved ones care in another's hands.

Speaking for the family, we have no reservations whatsoever recommending Ashton Grange to those looking for a loving, caring environment for a loved one. From the beginning of my Dads care to the end, staff were always present, willing and more than able to meet his needs.

Thank you so much.

I visited Ashton Grange to see my friend who has recently moved into the home and what a wonderful welcome. The staff were smiling and very welcoming, the home was extremely clean, my friend seemed so happy as if he had lived there for years.

Staff and manager a credit to the care sector.