Thank you to all the staff at Sheraton Court. The support, care and thoughts mean so muchJudith M(Daughter of Resident/Service User)
Thank you to all the staff at Sheraton Court. The support, care and thoughts mean so muchJudith M(Daughter of Resident/Service User)
Located on the outskirts of the lovely town of Hartlepool, Sheraton Court Care Home offers personalised residential and residential dementia care to older people, rated 'Good' by the CQC with 'Outstanding' in Caring (July 2023).
The friendly and comfortable home offers a place for residents to relax, unwind and socialise with friends and family. This home offers lovely en-suite bedrooms, a hair salon, and a wellbeing programme which helps residents to...
Located on the outskirts of the lovely town of Hartlepool, Sheraton Court Care Home offers personalised residential and residential dementia care to older people, rated 'Good' by the CQC with 'Outstanding' in Caring (July 2023).
The friendly and comfortable home offers a place for residents to relax, unwind and socialise with friends and family. This home offers lovely en-suite bedrooms, a hair salon, and a wellbeing programme which helps residents to maintain their hobbies, learn new hobbies and to have opportunities to engage with the local community.
In the range of lovely dining areas residents can relax and enjoy dining with family and friends. The catering team prides itself on making mealtimes enjoyable for all residents and their loved ones.
By getting to know each individual resident at Sheraton Court, the team encourage everyone to take an active part in life at the home. Whether it be participating in the popular wellbeing and activities programme or embracing the quieter times, they are committed to helping residents to lead their best lives.
Community is also an integral part of life at Sheraton Court, so the team is dedicated to supporting residents in building strong relationships in the Hartlepool neighbourhood, by organising events with local schools, charities and businesses in the area.
The experienced and friendly Home Manager leads the team at Sheraton Court to provide the kindest care possible to all residents.
Contact Sheraton Court Care Home to confirm what's included and get a personalised quote:
The price(s) shown are provided by the care home. Contact Sheraton Court Care Home for full pricing details and T&Cs.
Sheraton Court Care Home has a Review Score of 9.8 (9.797) out of 10, based on 40 reviews in the last 2 years.
Over all time Sheraton Court Care Home has 271 reviews.
Staff are lovely.
Staff are lovely.
I am very happy in this lovely home.
I am very happy in this lovely home.
The system used in the care home is perfect. I would love to go into the room where my dad lives, but sticking to the guidelines is just as good.
The system used in the care home is perfect. I would love to go into the room where my dad lives, but sticking to the guidelines is just as good.
Very clean, friendly home. Staff can't do enough to help and have seen a big improvement in her already and only been four weeks- fantastic.
Very clean, friendly home. Staff can't do enough to help and have seen a big improvement in her already and only been four weeks- fantastic.
After four weeks and limited contact due to Covid, very helpful and accommodating staff. Very obliging and considerate and cannot do enough for us. Very appreciative knowing Mum is safe and well looked after.
After four weeks and limited contact due to Covid, very helpful and accommodating staff. Very obliging and considerate and cannot do enough for us. Very appreciative knowing Mum is safe and well looked after.
Care home always kept in a clean and tidy condition. Staff friendly and take good care of the residents' needs.
Care home always kept in a clean and tidy condition. Staff friendly and take good care of the residents' needs.
I realise how difficult this past year has been for everyone, carers etc, but they have kept us informed about our loved one every step of the way, for which I and the family are very grateful. You are doing a great job.
I realise how difficult this past year has been for everyone, carers etc, but they have kept us informed about our loved one every step of the way, for which I and the family are very grateful. You are doing a great job.
From what I can see it seems very nice, but since my mum has been here, Covid has been preventing me from getting in.
From what I can see it seems very nice, but since my mum has been here, Covid has been preventing me from getting in.
Home well presented.
Home well presented.
I would like to stay permanently if I can.
I would like to stay permanently if I can.
I can honestly say that the staff and management are marvellous and caring. I am kept in touch about him, and he is happy here.
I can honestly say that the staff and management are marvellous and caring. I am kept in touch about him, and he is happy here.
Well organised.
Well organised.
Staff are friendly and kind.
Staff are friendly and kind.
The staff are excellent.
The staff are excellent.
Extremely satisfied with everything about this care home. Staff are always there when needed.
Extremely satisfied with everything about this care home. Staff are always there when needed.
Staff were always available to talk to her family and were both affectionate and professional on her...
The home has a lovely environment with an attention to detail which shows the respect staff have for their residents. I cannot thank them enough for looking after her.
The hardest decision as a family we have ever had to make...
The hardest decision as a family we have ever had to make was when we had to let Mam be taken into care. However, Sheraton Court was a godsend. The staff supported Mam and us as a family throughout the four years she was a resident. Knowing mam was so well cared for, allowed us, as a family to deal with some difficult times. We shared the happy and sad news, laughed and cried. Staff and residents became friends to all of our family. Thank you from the bottom of hearts.
I love it here. It's like home from home, they are so kind and understanding.
I love it here. It's like home from home, they are so kind and understanding.
Very happy about all in the home from home.
Very happy about all in the home from home.
Happy in everything.
Happy in everything.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Please contact us for latest vacancies.
Residents at HC-One’s Sheraton Court Care Home in Hartlepool, Teesside, have been enjoying a touch of glamour and plenty of social connection thanks to the launch of a new in-house...
Residents and team members at HC-One’s Sheraton Court Care Home in Hartlepool, Teesside, were delighted to welcome Jonathan Brash, Member of Parliament for Hartlepool, on Friday 28th November as part...
HC-One care homes across Britain are preparing to open their doors to welcome in visitors from their local communities to join them in this year’s Care Home Open Week celebrations...
There are no upcoming events for Sheraton Court Care Home.
There are no accreditations posted yet for Sheraton Court Care Home.
Care Manager at Sheraton Court, Hartlepool
What does kindness mean to you?
“Kind care means seeing the person, their...
Introducing Hollie RhodesCare Manager at Sheraton Court, Hartlepool
What does kindness mean to you?
“Kind care means seeing the person, their choices and their preferences and using these to deliver person centred care.”
As a dedicated Health Care Professional, Hollie has gained many years’ experience in providing care and support for older people to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest possible standards in care and quality of life for Residents.
Hollie shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She uses her experience to motivate her team to deliver care and support in a way that Residents gain the most benefit, in a warm and welcoming home.
When asked what she enjoys most about her role, Hollie remarked:
“My favourite thing about being a Home Manager is supporting our Residents to lead meaningful and fulfilled lives.”
Outside of work, Hollie enjoys spending time with her partner and children.
If you would like to find out more about Sheraton Court, Hollie would be delighted to have an informal discussion with you over the phone to answer any questions and provide further information.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Sheraton Court Care Home to verify any information. View our terms and conditions. Sheraton Court Care Home has an Enhanced Service -what an Enhanced Service includes.