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Dalby Court Residential Care Home

1 Dalby Court, Coulby Newham, Middlesbrough, Cleveland & Teesside TS8 0XE
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Dalby Court Residential Care Home, Middlesbrough
Dalby Court Residential Care Home, Middlesbrough
Dalby Court Residential Care Home, Middlesbrough

Dalby Court has a very warm, family feel the moment you walk through the door. The team, some of whom have been there for over 10 and even 15 years, provide residential, dementia and respite care, which can be booked in advance.

The team follow Sanctuary Care’s Enriching Lives Framework, based on the six senses people need to be truly happy and fulfilled – a sense of security, achievement, belonging, continuity,...  

Care Provided by Dalby Court Residential Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,152From £1,152

Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2026 weekly care fees for residential care start from £1152 but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.

*If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.

Contact Dalby Court Residential Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Diane Maughan(Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 55+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2015

Room Information

  • Single Rooms (60)
  • Couples/Companion Rooms (3)

Visiting

  • Car park onsite

Dalby Court Residential Care Home Reviews (118)

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9.4

Dalby Court Residential Care Home has a Review Score of 9.4 (9.433) out of 10, based on 37 reviews in the last 2 years. Over all time Dalby Court Residential Care Home has 118 reviews.

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Showing 118 reviews matching selected criteria
Review from S C (Friend of Resident) published on 21 July 2026 Submitted via Website
Overall Experience
My friend Who has dementia went in for respite care. After 2 weeks she had not had a bath or shower or hair washed. Health issues and a doctor visit request were not documented causing a delay in her receiving the medical care she needed. Didn't see much evidence of activities going on. All in all a lot of money is charged for little or no care.

I don't know what the non dementia floor is like but I certainly would not recommend this place for a loved one with dementia.

Reply from Jacob Hardie, Reviews team at Dalby Court Residential Care Home

We are truly saddened to hear about your experience at Dalby Court. Your feedback is very important to us, and we take concerns like yours seriously. Please reach out to us directly so we can address your issues and work towards improving our services.

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Review from J C (Daughter of Resident) published on 17 July 2026 Submitted via Website
Overall Experience

My father was admitted into Dalby Court in May. He was in a neglected condition from being in hospital and another home. The staff cleaned him up and made sure he ate. Over the following weeks his overall condition continued to improve, due to the care of the staff. He said all the staff had been kind and courteous.

Reply from Jacob Hardie, Reviews team at Dalby Court Residential Care Home

Thank you for taking the time to share such positive feedback about Dalby Court. We truly appreciate your kind words and are delighted you've had a great experience. It means a great deal to us that you chose to share your thoughts.

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Review from K D (Relative of Resident) published on 24 June 2026 Submitted via Postal Card
Overall Experience
Very happy with home. Good security. Happy family member. Well fed. Clean room.

Would really like a portal to look at to see what has been going on - i.e. day of shower, activities attended, etc.

Reply from Jacob Hardie, Reviews team at Dalby Court Residential Care Home

Thank you for your kind feedback. We're delighted to hear your family member feels safe, well cared for and comfortable. We truly value all feedback as we continue to improve our services.

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Review from Kenneth H (Brother-in-law of Resident) published on 26 May 2026 Submitted via Postal Card
Overall Experience

Speaking for all my family I think the care and support that my brother-in-law David received during his stay and during his sad passing we would like to say a big thank you to all the management and staff. We couldn't have received any better care and love anywhere.

Reply from Jacob Hardie, Design and Marketing Assistant at Dalby Court Residential Care Home

Thank you for sharing such touching feedback. We're honoured to have supported your family during such a difficult time, and it means a great deal to know the care, kindness and compassion shown brought comfort. Your words will be shared with the whole team.

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Review from K H (Nephew of Resident) published on 26 May 2026 Submitted via Postal Card
Overall Experience

My uncle was discharged from hospital to Dalby Court 3 years ago quite poorly but with the support and encouragement of the staff he quickly settled spent over 3 happy years at Dalby Court. Myself and my family have always been welcomed warmly by the staff at the home and felt part of the family. I have nothing but praise and admiration for the work that is done at Dalby Court and on behalf of my family, thank you .

Reply from Jacob Hardie, Design and Marketing Assistant at Dalby Court Residential Care Home

Thank you for sharing such lovely feedback. It means a great deal to hear how your uncle settled so well and enjoyed three happy years with us. Knowing your family always felt welcomed and part of our community truly reflects the warmth and dedication of our team.

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Review from Paul W (Relative of Resident) published on 22 May 2026 Submitted via Postal Card
Overall Experience

We did a lot of research choosing the right care home for a family member. Dalby Court was the chosen one and we hoped that a room would be available. The first time we left him there he looked a little bit confused. The next morning we went to visit him and we felt that this is his home. Within a few weeks his health and well-being have improved, he is happy and content. You are always welcomed cheerfully and politely. The staff and management are caring and very friendly. The building and grounds are kept up to a high standard and there is a daily programme of activities. The food and menus are excellent.

Reply from Jacob Hardie, Design and Marketing Assistant at Dalby Court Residential Care Home

Thank you for sharing such thoughtful feedback. We're so pleased to hear your loved one has settled so well and now feels truly at home. Knowing his wellbeing has improved and that you value the warm welcome, caring team, activities and excellent food means a great deal to us.

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Review from Angela D (Relative of Resident) published on 22 May 2026 Submitted via Postal Card
Overall Experience

My first contact with Dalby Court was on the phone and it was so friendly, professional and informative. That phone contact assured me that it was a caring care home and encouraged the initial visit. From the moment we walked through the door and were greeted, we got the feeling of warmth. Each staff member showed kindness, smiles, compassion and genuine interest. We were shown around the full home, absolutely everything felt good. The home was clean, the residents looked happy and looked after, TVs were on, music, it was very homely, hence we chose Dalby Court. Our family member settled in straightaway and that became his safe, happy home.

Reply from Jacob Hardie, Design and Marketing Assistant at Dalby Court Residential Care Home

Thank you for taking the time to share such thoughtful feedback. We're delighted to hear how welcomed and reassured you felt from your very first contact, and that the warm, homely atmosphere helped your family member feel safe and happy. It means a great deal to know our care made such a positive difference.

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Review from J A (Daughter of Resident) published on 26 March 2026 Submitted via Postal Card
Overall Experience

Excellent home. Lovely staff. Care was top class. Mam was very comfortable.

Reply from Jacob Hardie, Design and Marketing Assistant at Dalby Court Residential Care Home

Thank you for sharing your lovely feedback. We're delighted to hear your mam felt comfortable and so well cared for, and that our team helped create a supportive experience.

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Review from E R (Resident / Service User) published on 16 March 2026 Submitted via Postal Card
Overall Experience

I am very happy and content. Dalby Court has made me feel safe and comfortable. All the staff are kind and caring and very professional. I can't praise them enough.

Reply from Jacob Hardie, Design and Marketing Assistant at Dalby Court Residential Care Home

Thank you for sharing such lovely feedback. It's wonderful to hear that you feel safe, comfortable and truly supported. Knowing that the team's kindness and professionalism have helped you feel so content means a great deal to us all.

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Review from J F (Daughter of Resident) published on 16 March 2026 Submitted via Postal Card
Overall Experience

My mother is extremely happy and comfortable at Dalby Court. The staff are all amazing. She has settled well and her whole well-being is transformed. Thank you to everyone.

Reply from Jacob Hardie, Design and Marketing Assistant at Dalby Court Residential Care Home

Thank you for sharing such lovely feedback. We're delighted to hear how happy and comfortable your mother feels, and it means so much to know her wellbeing has transformed so positively.

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Review from Janet D (Daughter of Resident) published on 12 March 2026 Submitted via Postal Card
Overall Experience

My mother loves the decor and room size and is happy that she has her own ensuite toilet. The office staff and support personnel have been really nice and have made my mother feel very welcome.

Reply from Jacob Hardie, Design and Marketing Assistant at Dalby Court Residential Care Home

Thank you for sharing your lovely feedback. We're so pleased to hear your mother is enjoying her room and that the team has helped her feel so welcome.

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Review from Michael D (Son-in-law of Resident) published on 4 March 2026 Submitted via Postal Card
Overall Experience

Pleasantly surprised to find that the care home is very clean and appears to have been nicely decorated recently. My mother-in-law's room is large with its own en-suite toilet, and she loves the views from the large windows. The staff are very friendly and helpful and have made my mother-in-law feel comfortable and secure.

Reply from Jacob Hardie, Design and Marketing Assistant at Dalby Court Residential Care Home

Thank you for sharing such thoughtful feedback. It's wonderful to hear that the home feels welcoming and that the environment and spacious room are supporting your mother in law to feel comfortable. Knowing she feels secure and cared for by the team truly means a great deal to us.

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Review from Rebecca L (Daughter of Resident) published on 19 February 2026 Submitted via Website
Overall Experience
Don't ever leave a loved one in this place
Beds never change
Towels never change
Bins never emptied
Food appalling
This home is appalling!!!
If I could score it it would be -0

Absolute appalling

Reply from Jacob Hardie, Design and Marketing Assistant at Dalby Court Residential Care Home

Dear Rebecca, we're truly saddened to hear about your experience at Dalby Court. Your comments are important to us, and they help us continue focusing on delivering a supportive environment for those in our care.

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Review from G B (Son of Resident) published on 12 January 2026 Submitted via Postal Card
Overall Experience

Overall I was happy with the facilities and the care shown by the staff towards my father. The only negative to spoil the experience is the access and egress to the building. Sometimes this was far longer than I felt it needed to be. Other family members agree. This conversation also took place with other visitors queuing to enter the building.

Reply from Jacob Hardie, Design and Marketing Assistant at Dalby Court Residential Care Home

Thank you for sharing your experience. We're delighted to hear you were happy with the facilities and the care provided to your father. It's wonderful to know that our team made a positive impression during his stay, we appreciate your feedback and will share this with our team.

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Review from Craig B (Son of Resident) published on 12 January 2026 Submitted via Postal Card
Overall Experience

A pleasant experience throughout my father's 3-week stay at Dalby Court. All of the staff were great, with a few being exceptional. Between us as a family, we requested a couple of items/changes. The staff listened to us and accommodated our needs. Accessing the home's front door was a challenge after 16:00 hours. Following a discussion with the team leaders, the concern was rectified. Well done to all the staff.

Reply from Jacob Hardie, Design and Marketing Assistant at Dalby Court Residential Care Home

Thank you for sharing your experience of your father's stay. We're delighted to hear that our team provided great care and accommodated your family's requests. Your kind words mean a lot to us and we truly appreciate your feedback.

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Review from J H (Daughter of Resident) published on 30 October 2025 Submitted via Postal Card
Overall Experience

The only thing I don't like is when there come round with the tea trolley there don't wear gloves when giving food out.

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Review from Linda T (Daughter of Resident) published on 24 October 2025 Submitted via Postal Card
Overall Experience

Mam is settled in Dalby Court, the staff are good and caring. There is lots of activities for resident to occupy the day. Good choice of food.

Reply from Jacob Hardie, Design and Marketing Assistant at Dalby Court Residential Care Home

Thank you so much for your kind words. We're delighted to hear that your Mum is feeling settled at Dalby Court. It's wonderful to know that our caring team, engaging activities, and varied menu are making a positive difference to her day-to-day life.

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Review from Nicholas H (Son of Resident) published on 25 September 2025 Submitted via Postal Card
Overall Experience

Staff seemed friendly and supportive. Pleasant surroundings, comforable room with bathroom and TV. As I was only a visitor cannot comment on facilities/activities etc. From my point of view the experience seems good. Food seemed of a superior quality.

Reply from Jacob Hardie, Design and Marketing Assistant at Dalby Court Residential Care Home

Thank you so much for your kind words and thoughtful feedback. We're really pleased to hear that you found our staff friendly and supportive, and that you enjoyed the pleasant surroundings and comfort of the room. It's great to know the food made a positive impression too!

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Review from Beryl H (Wife of Resident) published on 25 September 2025 Submitted via Postal Card
Overall Experience

As a visitor the staff were friendly and helpful. The food seemed excellent. The room was clean. Facilities seemed good.

Reply from Jacob Hardie, Design and Marketing Assistant at Dalby Court Residential Care Home

Thanks so much for your lovely feedback! We're glad you enjoyed the food, found the room clean, and felt well looked after by our team.

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Review from G H (Respite Resident) published on 25 September 2025 Submitted via Postal Card
Overall Experience

Poor response to emergency button. Difficulty obtaining button when required. Food V. Good and plentiful. Body/shower facilities excellent. Occasional confusion with pharmacy in regard to pills/eye drops etc... unessary use of paracetamol.

Reply from Jacob Hardie, Design and Marketing Assistant at Dalby Court Residential Care Home

Thank you for taking the time to share your feedback. We're pleased to hear that you enjoyed the food and found the body and shower facilities to be excellent. Your comments are important to us, and we take them seriously as we continuously strive to improve our services. Thank you again for your valuable input.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 December 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (2) & Events (0)

News
  • 17 Feb 2025

    When Norman’s mobility started to decline, he found himself spending too much time at home alone. His family visited regularly but were becoming increasingly concerned about him being isolated when...

  • 02 Oct 2024

    When Edna faced six weeks of gruelling cancer treatment, she was scared to return home between hospital appointments, so booked an extended respite care stay at our Dalby Court home....

Upcoming Events

There are no upcoming events for Dalby Court Residential Care Home.

Awards / Recognitions (9)

Accreditations

There are no accreditations posted yet for Dalby Court Residential Care Home.

Meet the Team (4)

Diane Maughan
Diane MaughanJob Title:Home ManagerJoined: 1996

Home Manager Diane has provided high-quality care and support at Dalby Court for over 25 years and is passionate about enriching the lives of her residents each and every day.

Charlotte Atkinson
Charlotte AtkinsonJob Title:Deputy ManagerJoined: 2010

I have worked at Dalby Court for 13 years. I like working at Dalby because I like to look after the residents and ensure their day-to-day needs are met.

Kerry Jones
Kerry JonesJob Title:Activities CoordinatorJoined: 2016

I love working at Dalby Court as our activities lead because I enjoy being with our residents and have a good rapport with them, they are like my family.

Carol Steel
Carol SteelJob Title:Ancillary LeadJoined: 2003

Carol has worked with us at Dalby Court for over two decades now! She likes working as one team with her colleagues and making her residents smile each and every day.

Frequently Asked Questions about Dalby Court Residential Care Home

What types of Care is Dalby Court Residential Care Home registered for?

Older Person Care, Dementia, Mental Health Condition are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Dalby Court Residential Care Home have?

There are 60 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Dalby Court Residential Care Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Dalby Court Residential Care Home to the centre of Middlesbrough?

3.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Dalby Court Residential Care Home to verify any information. View our terms and conditions. Dalby Court Residential Care Home has an Enhanced Service -more info.