Dalby Court Residential Care Home

A pleasant experience throughout my father's 3-week stay at Dalby Court. All of the staff were great, with a few being exceptional. Between us as a family, we requested a couple of items/changes. The staff listened to us and accommodated our needs. Accessing the home's front door was a challenge after 16:00 hours. Following a discussion with the team leaders, the concern was rectified. Well done to all the staff.

The only thing I don't like is when there come round with the tea trolley there don't wear gloves when giving food out.

Mam is settled in Dalby Court, the staff are good and caring. There is lots of activities for resident to occupy the day. Good choice of food.

Staff seemed friendly and supportive. Pleasant surroundings, comforable room with bathroom and TV. As I was only a visitor cannot comment on facilities/activities etc. From my point of view the experience seems good. Food seemed of a superior quality.

As a visitor the staff were friendly and helpful. The food seemed excellent. The room was clean. Facilities seemed good.

Poor response to emergency button. Difficulty obtaining button when required. Food V. Good and plentiful. Body/shower facilities excellent. Occasional confusion with pharmacy in regard to pills/eye drops etc... unessary use of paracetamol.

My mam is a resident of this home , she has been here two and half years. This is an excellent home , one of the best in the area, staff very friendly , really helpful with any queries I have. Home is clean and tidy, there are lots of activities for residents to take part in if they want. Constantly updating and maintaining home to a high standard.

Amazing and friendly staff. So welcoming and helpful. Very kind and playful with my young son when we visit. Very knowledgeable on my grandpa and what he needs and likes. Very kind and passionate towards my grandpa. Very happy with staff.

My mam is in Dalby Court for rehab, and all the staff, manageress are fabulous with my mum. The meals are lovely and she is cared for wonderfully. She really likes it here and I feel so good knowing she is cared for when I'm not here.

Since my father became a resident in Dalby Court Care Home in October 2024, he has been looked after very well by all the team at the home. As a family we are very happy with the level of care my father receives. Thank you to all the team at Dalby Court.

My father-in-law was initially in respite for 6 weeks from 6th June 2024. He then became a permanent resident. He is so content in Dalby and has really improved his mental health - also his physical health too - although he needs a walker to be mobile. He really likes all the staff. They are so friendly nd professional and if he wants something he only needs to ask/suggest once and it's done. From the top employees through the ranks the staff are all amazing. He really enjoys the food too - thankfully he has now gained all the weight he lost through illness in 2024 - in fact we've had to buy him bigger trousers!!!

Having decided that Mam needed 24 hour care we researched homes in the local area and Dalby Court was the only one that had availability at the time. However, on viewing the home, we came to realise that Mam would be well cared for in a safe environment. Despite suffering three falls in the first week, the staff always acted promptly and contacted me as soon as possible. Although Mam was reluctant to eat, the staff always encouraged her to do so. She was only there a short time, but our family felt supported by the staff and management and were always kept well informed.

When we realised mom needed 24 hour care, Dalby Court was the only care home with a space for her. When I went to view the home and the room I felt secure in the knowledge that she would be well looked after and safe. Although she was never happy while staying there this was due to her deteriorating condition and no fault of the staff. We wished she had been well enough to appreciate the staff. Mum was only there for a short time and we were very upset at the time however we felt very supported by the staff who helped us deal with some difficult situations.

Husband came in for a weeks respite care. He was well looked after and enjoyed his tie int he home. The staff were very friendly and helpful. Nothing was too much trouble and I was put at ease knowing my husbands needs were tended to.

I can't thank the staff enough for their help getting my nana back to herself. I'd have no problem recommending this home to anyone needing this care. Keep up the great work!

I came into Respite Care for a week to give my wife a break from her caring duties. I was well looked after and all my needs a were taken care of. Staff were lovely and the meals were very good. I had everything I needed for my week stay, and have no hesitation in coming back when my wife needs a another break.

Since being here at Dalby Court I have had the best care from the staff and I get on well with most residents. The food is satisfactory, and I enjoy some of the residents, the food is satisfactory and I enjoy some of the residents. I can have a laugh and they are always there to assist you. I know I am not a well person and they have made life better for me.

Having watched the staff I can say without prejudice that the Activities Coordinator is excellent at the care she gives to the residents. She is always entertaining them. Brilliant!

As an elderly (86 year old) man charged with having sole care of an older (97 years at death in November 2024) man suffering from dementia I needed all the help I could get. This I got from Dalby Court Residential Care Home. He asked to go into this care home and I found it to be ideal. He was at all times well looked after and when my own health was poor I had no worries regarding his care. The staff went beyond their normal duties to help and I am grateful for this.

From Australia. Only in the UK for 2 weeks. Sister's room could be improved. I understand she is being moved to a new room. Would be nice to see my sister taken out for a wheelchair walk or other excursion in a bus or the like.