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The team follow Sanctuary Care’s Enriching Lives Framework, based on the six senses people need to be truly happy and fulfilled – a sense of security, achievement, belonging, continuity,...
Care Provided by Dalby Court Residential Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 66 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2026 weekly care fees for residential care start from £1152 but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.
*If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.
The price(s) shown are provided by the care home. Contact Dalby Court Residential Care Home for full pricing details and T&Cs.
Contact Dalby Court Residential Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Sanctuary Care Ltd
- Voluntary / Not for Profit Owned
Person in charge
- Diane Maughan(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 55+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2015
Room Information
- Single Rooms (60)
- Couples/Companion Rooms (3)
Visiting
- Car park onsite
Dalby Court Residential Care Home Reviews (118)
Dalby Court Residential Care Home has a Review Score of 9.4 (9.433) out of 10, based on 37 reviews in the last 2 years.
Over all time Dalby Court Residential Care Home has 118 reviews.
If my aunt is happy, then I am happy! She eats well and loves the food. She is well turned out and has fun with the staff and carers! She is happy, therefore so am I!
My mum went to Dalby Court for a respite period and stayed for another two weeks. The staff were so kind and supportive of my mum and were always available to speak to us as relatives. We felt fully supported by all concerned at the care home in what was a very difficult period of our lives.
Staff are really good with Dad and his care. Senior members always let me know about Dad's condition, very informative. Dad has settled and likes the staff, has banter and a laugh. The home has a nice atmosphere. Staff very friendly. Activities always going on.
A brilliant afternoon spent at Dalby Court Summer Garden Party. Excellent entertainment enjoyed with residents, families and staff. Well done to all the team. Mam has been here for three years and feels safe and is very settled and thoroughly enjoys these events.
Thank you for taking the time to leave a review. It's lovely to hear your feedback about our special events at Dalby and we will pass your kind words to our team. It's a pleasure to care for your mother and we are pleased to hear she is happy and enjoys our activities. Best wishes.
On Thursday July 13th they had two male entertainers, they were excellent. Activities coordinator and staff worked very hard before and after. Activities coordinator and other staff members danced and sang with residents who loved it. We were served hot dogs with onions, sandwiches and strawberries with cream, which were enjoyed by all. On Saturday July 15th the care home held a summer fare, the weather was awful, wet and windy so the activities coordinator and her staff set it up inside, they had a lot of stalls and games. The staff had their work cut out but they worked very hard together.
Thank you for your feedback about our special events at Dalby Court. We are so pleased your loved one and the other residents enjoyed the entertainment and activities. We are looking forward to hosting more life-enriching activities and events at the home. Best wishes.
Dalby Court Residential Care Home is a home from home environment. The staff are approachable, kind and caring. After caring for Dad at home it was really difficult making the decision for Dalby Court to be his long term home. The relief of being able to rest at home knowing he is well looked after and cared for.
Thank you so much for such a wonderful review for Dalby Court. We know how difficult the decision to move into permanent care can be, so we are so glad that you have such relief and peace of mind with your dad in our care. Best wishes.
I praise and commend Dalby Court Residential Care Home. Its staff are caring, the accommodation is very comfortable and the meals excellent. The staff deserve special commendation for their very caring attitude. One 'grumble' however: response time, during the day, to the call button is often very long. The blame for this, however, lies not with the staff, but with the shortage of them. Their very caring attitude is maintained, despite this shortage, and, no doubt, low wage. I found my stay was made very tolerable thanks to their kindness and attention.
Thank you so much for your review. It is wonderful to hear that you enjoyed your stay with us at Dalby Court. We take your feedback seriously, so I will be sure to pass this on to our manager. Best wishes.
Thank you for caring for my husband. We were devastated when we could no longer care for him at home as his condition deteriorated and can't believe how fortunate we've been to have him so well looked after in Dalby Court. The staff can't do enough for us or him. A huge thank you to every single member of staff from domestics, laundry staff, chefs, carers, team leaders and management. Every one of you does a fantastic job! We never thought we would be able to leave him in the care of anybody else, but we can kiss him goodnight without the guilt we felt, knowing he is so well looked after. We are forever grateful.
Thank you for such a wonderful review. Our team at Dalby Court appreciate your kind words so much. It's so heartwarming to hear that you have peace of mind with your husband being in our care and that you no longer feel any guilt. Thank you. Best wishes.
A Spacious and welcoming home. We are always made to feel welcome and able to pop in and ring at any time. Dad is settled and extremely well cared for by the amazing staff. Nothing is too much trouble for them. Our numerous questions are always answered and our numerous requests are always dealt with promptly. We could not think of a more special and caring environment for dad to be in. Dad is treated with the utmost respect and his dignity is always respected. Thank you.
Mam has been in Dalby Court for three and a half years and downstairs in the building for dementia residents for two and a half years. Well cared for, plenty of room to walk around. Caring staff and management. Clean and tidy, see cleaners around on visits. My mother's room is occasionally clean and tidy too. Food always looks nutritious and healthy and appetising.
The staff always appear friendly and helpful.
I was disappointed with the home in general My relative resided here for two years and despite raising my concerns, nothing really changed. Care was at best adequate but often my relative was unclean and appeared uncared for. Incidents occurred at times that made me question their safety. Activities were fair. Communication between carers, management and relatives was poor, particularly in relation to health care. No information from the home was passed on to the relatives, even on enquiry. Often questions could not be answered and were not followed up. I would not generally recommend this home.
Getting the building temperature right for everyone must be difficult; but it was always very warm with the radiators on all the time, even with all the windows open. If the temperature could be lowered I’m sure it would benefit everyone and save money!
All kinds of activities are created for and engaged. The residents are asked their opinions about which activities they prefer, and care is taken to listen to them. In particular, the outing to the Unicorn Centre was informative and well-planned, the assistants knew all about their charges and named each one and their characteristics. The place is well managed and very interesting and well worth a visit. We were also given tea and cakes and well taken care of. Future visits are going to be arranged and should be as successful as this!
From day 1 all of Dalby Court's staff made us all feel very welcome and made the transition from home to Dalby Court very smooth. Couldn’t think of a better place to look after my father-in-law and very grateful for everyone’s continued support with his care.
I was admitted into respite care following time in hospital. I found the staff very caring, they were concerned for my comfort. All staff were very helpful in getting me back onto the road to recovery and helping me return home.
Excellent staff, nice and tidy place. The residents get well looked after. The place is always cleaned and they always have activities available for the residents and the staff are always very pleasant.
Best staff. Take wonderful care of Mam. Hard-working. Very caring.
Thank you for such a wonderful review for our home and team. We're so pleased to hear how happy you are with the care our team provide to your mum. Best wishes Fae
I visit Mam several times a week. Each visit I find Mam to be comfortable, clean and fed. She always has a drink to hand as well. The staff always tell me how she has been that day and night, updating me on her moods, diet and general being.
The staff are friendly and helpful. The rooms are clean and tidy. Food plain.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 12 December 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (2) & Events (0)
- 17 Feb 2025
When Norman’s mobility started to decline, he found himself spending too much time at home alone. His family visited regularly but were becoming increasingly concerned about him being isolated when...
- 02 Oct 2024
When Edna faced six weeks of gruelling cancer treatment, she was scared to return home between hospital appointments, so booked an extended respite care stay at our Dalby Court home....
There are no upcoming events for Dalby Court Residential Care Home.
Awards / Recognitions (9)
- 30 Jan 2026Recipient: Sanctuary Care Ltd
- 31 Jan 2025Recipient: Sanctuary Care Ltd
- 31 Jan 2024Recipient: Sanctuary Care Ltd
Accreditations
There are no accreditations posted yet for Dalby Court Residential Care Home.
Meet the Team (4)

Home Manager Diane has provided high-quality care and support at Dalby Court for over 25 years and is passionate about enriching the lives of her residents each and every day.

I have worked at Dalby Court for 13 years. I like working at Dalby because I like to look after the residents and ensure their day-to-day needs are met.

I love working at Dalby Court as our activities lead because I enjoy being with our residents and have a good rapport with them, they are like my family.

Carol has worked with us at Dalby Court for over two decades now! She likes working as one team with her colleagues and making her residents smile each and every day.
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