






Dalby Court has a very warm, family feel the moment you walk through the door. The team, some of whom have been there for over 10 and even 15 years, provide residential, dementia and respite care, which can be booked in advance.
The team follow Sanctuary Care’s Enriching Lives Framework, based on the six senses people need to be truly happy and fulfilled – a sense of security, achievement, belonging, continuity,...
Care Provided by Dalby Court Residential Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 66 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2026 weekly care fees for residential care start from £1152 but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.
*If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.
The price(s) shown are provided by the care home. Contact Dalby Court Residential Care Home for full pricing details and T&Cs.
Contact Dalby Court Residential Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Sanctuary Care Ltd
- Voluntary / Not for Profit Owned
Person in charge
- Diane Maughan(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 55+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2015
Room Information
- Single Rooms (60)
- Couples/Companion Rooms (3)
Visiting
- Car park onsite
Dalby Court Residential Care Home Reviews (118)
Dalby Court Residential Care Home has a Review Score of 9.4 (9.433) out of 10, based on 37 reviews in the last 2 years.
Over all time Dalby Court Residential Care Home has 118 reviews.
Staff have been polite and helpful. The room and its facilities are excellent. Food is first-class (I will need to go on a diet!). Some new pillows would be an asset.
Excellent care home, very professional staff.
Thank you so much for taking the time to review our home and for your kind words! They are so appreciated.
Communication can be improved. Activities also need to be put into place more often.
My mum moved into the home following a hospital stay. I found all the staff to be kind and attentive to Mum but experienced problems getting through to staff to arrange visits and they are too busy to answer the door or spend time to answer my concerns. Mum's first room was poor standard, clean but shabby. However, I was helped to find a much more pleasant room albeit quite plain. My main issue is that staff are very busy, I haven't seen any evidence of dementia-friendly activities but accept that Covid still restricts.
Wonderful care. All the staff are helpful and caring.
Under the current covid restrictions, which have been in place since my family member has been a resident within this care home. I can only base my review on telephone contact window visits and limited bubble visits. Overall, though limited contact, it has been pleasant and positive.
My findings were made without having access to the care home because of coronavirus. They are based purely on my relations with the staff which I have found to be courteous, kind, proactive and very caring in the way he is treated. I am also well informed about any medical problems.
Excellent care in COVID circumstances and the right balance between intervention and friendly service.
March was a special time for both me and my Dad. We had a visit together inside with a holding of hands. Wonderful! The care home had everything organised for my lateral flow test prior to admission. A short wait in the car then the thumbs up. It has been a difficult year for everyone, having Dad in Dalby Court, being cared for 24 hours a day gave me peace of mind. I wouldn’t say it was all plain sailing but restrictions on the care home was always under Government or Sanctuary guidelines, which we must remember is for all the residents and staff. Dad has deteriorated, care was tailored to his needs over this lockdown year, and, I thank the many carers who work here. Dad seems more settled now. Being the only family member in Middlesbrough, to keep Dad aware of his family, who all live in the South, I made memory picture books and the carers take the time to share these memories with Dad. Thank you to all the staff and volunteers, you all do a great job.
Gran was allocated a place in the home by the social worker. It was the home she had discussed with her solicitor. I couldn't find the CQC rating and went along with it. In terms of pricing, it seems very competitive. One carer, in particular, was amazing, I got no indication of performance from other staff. I was told I couldn't video call unless I had facetime - we didn't. They were not open to using any universal video calling apps. Though they did it for the social worker when she needed it. Gran's feedback: staff kept promising to do things for her but didn't come back. They said they would be back in 5 minutes and never returned. She found this confusing and upsetting. Gran thought the food was excellent. A lot of Gran's clothes were lost, the home told Gran it was our fault for not putting in labels, we weren't advised this was necessary. The home was facing unprecedented challenges with COVID, but despite measures, COVID got into the home. But they are not alone in that. You get what you pay for.
Dalby Court Care home have cared for my mother excellently since her admission in December 2018. It is by far the best care home I've been associated with, regarding care for my late father and mother, keeping me informed of any matters relating to Mam's care. During Covid-19 their contact has been first-class. I consider myself straight and honest and fair-minded. I found the PM's recent comments re care homes appalling. This care home can rely on my support.
Thank you so much for your kind words about our home and team - they will really appreciate your feedback and support. Best wishes, Fae.
The personal service and kindness that has been shown to my mum has been immensely helpful at a difficult time.
Mum has been happier staying here in Dalby Court than she has for a long time. She has been treated with respect and has flourished whilst there. I cannot praise the whole team enough. Please thank them.
Thank you for such lovely feedback. It is wonderful to hear how happy your mother has been with us at Dalby Court. Best wishes, Fae.
Family support is excellent as well.
Thank you for such a wonderful review - the manager and the team will be so pleased to hear how happy your mum is with us. Many thanks.
Cosy warm room. Excellent meals.
Thank you so much for your lovely review - we do pride ourselves on our respite care so I am glad you agree and hope you join us again soon. Best wishes, Fae
We could not have asked for better care. Nothing is ever too much for the staff and the care is excellent.
Thank you for such a lovely review - I will be sure to pass this onto the manager and the team. Best wishes, Fae
Overall good.
All staff, one in particular, have been very helpful in ensuring that my aunt has settled into Dalby Court. My aunt really is happy at Dalby Court, saying that the food and staff are excellent. She has also made some good friends.
Thank you so much for your lovely review - I will be sure to pass this onto the manager and the team. Best wishes.
On arrival to the Sanctuary care home, myself and my partner, who is a resident there, felt very welcome and it was very homely atmosphere. They have catered for all my partner's needs and have even given me support as my partner had a very bad stroke. Even the management have put my mind at rest as I was worried about the financial situation. We also love the fact, and so does the family, that you can visit for long hours at any time which is good for those that work. And you have a choice where you want to sit, either in their room, conservatory etc., It's also nice to know that I can stay for lunch, tea with my partner for a small donation, you even get a pudding and all the food is fresh and homemade. There are always refreshments, tea, coffee, milkshakes etc., fresh fruit, sandwiches, biscuits doing the rounds day and night. My partner enjoys the activities, family and friends can also join in. The staff take them out on trips to different places ie., seaside, museum's, picnics, hopping etc. The sing along is really lovely, we sing hymns and songs that everyone knows and its good fun, it brings back nice memories for a lot of the residents and us. We think its a really nice place that very homely and has a lovely view of the gardens and nice surroundings.
It has not bee an easy time settling mum into a care home and all the staff we have met so far have gone beyond our expectations.
My dad was only in for a short time, the staff who cared for him treated him with respect and dignity, sadly he passed away in hospital, we did want him to go back to care home for his last few days but sadly that did not happen. I would highly recommend this home, it is family orientated.
Stephen thank you for taking the time to write such a lovely review of Dalby Court. The team will be so proud to have made such a difference in the short time that your father was with them. Warmest wishes. Kate
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 12 December 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (2) & Events (0)
- 17 Feb 2025
When Norman’s mobility started to decline, he found himself spending too much time at home alone. His family visited regularly but were becoming increasingly concerned about him being isolated when...
- 02 Oct 2024
When Edna faced six weeks of gruelling cancer treatment, she was scared to return home between hospital appointments, so booked an extended respite care stay at our Dalby Court home....
There are no upcoming events for Dalby Court Residential Care Home.
Awards / Recognitions (9)
- 30 Jan 2026Recipient: Sanctuary Care Ltd
- 31 Jan 2025Recipient: Sanctuary Care Ltd
- 31 Jan 2024Recipient: Sanctuary Care Ltd
Accreditations
There are no accreditations posted yet for Dalby Court Residential Care Home.
Meet the Team (4)

Home Manager Diane has provided high-quality care and support at Dalby Court for over 25 years and is passionate about enriching the lives of her residents each and every day.

I have worked at Dalby Court for 13 years. I like working at Dalby because I like to look after the residents and ensure their day-to-day needs are met.

I love working at Dalby Court as our activities lead because I enjoy being with our residents and have a good rapport with them, they are like my family.

Carol has worked with us at Dalby Court for over two decades now! She likes working as one team with her colleagues and making her residents smile each and every day.
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