Cold Springs Park Care Home

I have been extremely happy with the care my mum has received for the last 10 years.

All staff are very welcoming and very friendly. The home is very clean, more like a home from home. Very well presented. Love that there are activities on for the residents. My mother-in-law has settled in very well.

Mum recently moved in here. It was a huge change for her. The process of the transition was thoughtful, caring and appropriate for mum, resulting in a safe and stress-free move. Staff then got to know mum quickly and well. I have been impressed and relieved at their patience, attention to details and the way mum has been treated as an individual rather than institutionalised. The variety of activities and dedication of staff and volunteers is second to none. Thank you.

Staff are very helpful, very knowledgeable. My husband has settled in very well. It has put my mind at ease. Keep up the good work.

My Mum in Law has improved greatly since moving into Cold Springs Park Care home. Before she moved in she was insular, now she is joining in and going on outings. The staff are amazing and have really engaged with Mum. Thank you to all the staff at Coldsprings and welcome to the new manager, who is great.

My husband who was a resident in Spring Lakes (Cold Springs) died in January. His care was exemplary. Everyone was kind, helpful and understanding of his dementia and his last days were made so loving by the staff, who supported the family as well with care.

My father has been in Cold Springs for 6 weeks and seems to like it very much. He feels safe and secure. The staff are very nice and helpful. He enjoys the entertainment and the day trip he has to Dalemain.

Good spot for Grandad. He is well looked after.

The staff are great and they have loads of time for the residents.

Well done to them all.

I found Cold Springs Care Home to be a very warm friendly place. All staff very helpful, lots of good activities every day. Nothing too much trouble. My sister was very well cared for. The short time she was there and would not hesitate to go back for respite.

Mum has settled well and is happy at Cold Springs. She joins in all the activities provided by the dedicated activities coordinator, who is absolutely brilliant. We as visitors are treated exceptionally well and are always made to feel welcome at any time. We are happy with the standard of care she receives, especially from the senior staff. Highly recommended. Lovely place.

Friendly, always welcome, get to join in with activities really enjoy the time here.

Cold Springs Park Care Home.

Booking in my friend was dealt with in a friendly and efficient manner. She enjoyed all aspects of her stay.

I can't praise the staff highly enough, they are a great bunch of people always willing to go the extra mile for the residents.

The home has changed hands and there is a new atmosphere among the residents and staff of hope and enjoyment. Residents speak of excellent care and plenty of interesting things happening. The staff couldn't do more to help you. They are interested in their work and relate well to the residents. It is a real pleasure to conduct church services here!

Overall we are satisfied with the care given to Mother. We were not too happy when she was transferred to Spring Park as we did not think at the time her dementia had progressed far enough to warrant this, however, it probably has now. Mother gets quite frustrated that there is no one apart from staff that she can have a conversation with. The rooms in Spring Lakes are rather shabbily furnished.

The home is safe for all residents, warm and friendly and the management and staff are very caring towards residents and family members. Nothing is a problem.

A very good home with ver kind and considerate carers, which is very important to all the family, which gives everyone peace of mind.