Acorn Grange

Vicarage Road, West Cornforth, Ferryhill DL17 9HU
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9.4 63 Reviews
  • Acorn Grange, Ferryhill
Acorn Grange Nursing Home is a 46-bed care home offering residential and dementia care in County Durham.

Caring and attentive staff give all residents personalised care and the dignity and respect they deserve.

All prospective residents and their families are encouraged to visit the home.
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Care Provided by Acorn Grange

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 46 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £949
  • Self-Funded Residential Dementia Care: from £981
  • RESPITE Self-Funded Residential Care: from £949
  • RESPITE Self-Funded Residential Dementia Care: from £981

according to needs

These prices are only a guideline, please contact Acorn Grange to find out the exact price for your requirements.

Contact Acorn Grange to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Acorn Grange to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Donna Fagan (Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2025
  • Number of floors: 2

Room Information

  • Single Rooms (46)
  • Couples/Companion Rooms (0)

Visiting

  • Visiting is unrestricted.

Parking

  • Parking onsite

Acorn Grange Reviews (63)

9.4

Acorn Grange has a Review Score of 9.4 (9.424) out of 10, based on 11 reviews in the last 2 years.
Over all time Acorn Grange has 63 reviews.

Overall Experience
  • 42
  • 19
  • 2
  • 0
  • 0
Date Published
  • 63
  • 5
  • 7
  • 11
  • 52
Reviewer Connection to Acorn Grange
  • 23
  • 17
  • 6
  • 3
  • 3
  • 3
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 63, showing 61-63
Review from R E (Husband of Resident) published on 1 June 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very good, the wife likes it.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Pam W (Wife of Resident) published on 11 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Acorn Grange is a hidden gem. The more I go the more I am impressed.
My husband has dementia and he has been going to Acorn Grange for regular respite over several months.
The home is very well managed and this is reflected in the wonderful caring staff.
They are always there, happy to help and answer
any questions.
My husband loves going and although he has dementia, if he was treated unkindly he would not want to go.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Eric A (Son-in-law of Resident) published on 30 August 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father in law has been in 'Acorn Grange Nursing Home' since February 2016. He has been well looked after by friendly staff. His room is fine but could be improved by en-suite facilities. Food is good and he is clean and safe. I think there could be more entertainment for residents. We visit dad every
day and are welcomed by all staff. Like most homes, more staff should be welcome.
Reply from Amanda Innis, administrator at Acorn GrangeSome of our rooms do have en-suite facilities. Please check with the Manager to see if any are available at present.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.4 (9.424)

Overview of Review Score

The Review Score of 9.4 (9.424) out of 10 for Acorn Grange is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 11 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.649 for Acorn Grange is calculated as follows: ( (90 Excellents x 5) + (36 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 131 Ratings = 4.649
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.775 Points relating to the number of positive Reviews for Acorn Grange is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 = 3.775
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 46 registered maximum number of service users is 9.2, which has been reached with 11 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (2)

Donna

Donna Fagan

Job Title: Registered Manager Joined: 2017

NVQ Level 5 Leadership & Management
Donna has been employed by the company since 2014 as a support worker, then deputy manager moving on to be our registered manager since September 2017.

No image found

Donna Fagan

Job Title: Registered Manager Joined: 2017

NVQ Level 5 Leadership & Management
Donna has been employed by the company since 2014 as a support worker, then deputy manager moving on to be our registered manager since September 2017.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Acorn Grange to verify any information. View our terms and conditions. Acorn Grange has an Enhanced Service - more info.