






At Riverside View Care Home in Darlington, residents experience person-centred care and a supportive, homely environment. Specialising in caring for the elderly and those with needs such as dementia and Parkinson's disease, the dedicated team focuses on ensuring each resident feels safe, valued, and comfortable. With room for up to 59 individuals, Riverside View provides not just care, but a community where residents can flourish.
Offering a wide range of services,...
Care Provided by Riverside View Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
- Alcohol / Drug Misuse
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 59 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees are Fully Inclusive however Podiatry ,Hairdressing & Accompanied GP/Hospital appointments are chargeable extras.
The price(s) shown are provided by the care home. Contact Riverside View Care Home for full pricing details and T&Cs.
Contact Riverside View Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Marton Care Homes Ltd
- Private Owned
Person in charge
- Michelle Szczesniak(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
- Last Refurbishment: 2016
- Number of floors: 2
Room Information
- Single Rooms (59)
Visiting
- All visitors welcome.
Parking
- Ample on site parking.
Riverside View Care Home Reviews (60)
Riverside View Care Home has a Review Score of 9.2 (9.246) out of 10, based on 12 reviews in the last 2 years.
Over all time Riverside View Care Home has 60 reviews.
Mum has been in the care home now for 3 months, which was temporary to begin with, but we have decided to make this a permanent arrangement. She is cared for on the dementia floor and often engages in activities on the ground floor. She has settled now and enjoys the company of the staff and other residents. Staff are always friendly, caring and comforting to her. We have noticed how difficult it is for the staff who are dealing with dementia residents, and on some occasions, feel more staff would be beneficial. We do feel any issues we have with mum's care are always dealt with professionally.
Your kind words are greatly appreciated and I will of course share them with the team .
Staff are friendly, caring and welcoming to both residents and visitors. The management goes above and beyond in every aspect of the care home. Food is excellent and plentiful, freshly prepared with a good variety. There are plenty of activities for residents to get involved if they wish to. The home is cleaned daily by a brilliant team of cleaners and laundry staff who also regularly have residents laughing and singing. I am more than happy with the care my husband receives here.
Thank you for taking time to review our home . It is a pleasure to be able to care for your husband .Your kind words are greatly appreciated and I will of course share them with the Riverside family .
Excellent care my father-in-law is given rooms cosy next to loos. Walking distance to dining areas, rooms clean, food great happy with all care provided.
Thanks so much for taking time to review us. We are so glad you are happy with the care we are providing for your Father in Law.
My mother has been a resident for the past 3/4 years due to dementia and I can not fault the attention and attitudes of the staff. To me they look after my mam like she was their own. My mother suffers terribly with chest infections and they are always quick to pick up on it when she starts becoming unwell. They sort out the matron and always let me know what the outcome is and the tablets etc that she is getting. The cleanliness of the home is great. I never see anything out of place or dust anywhere. Even the cleaning staff are super friendly and stop and chat with my mam. I also have to say the food is amazing as well. My mam eats everything. Never complains always says she loves the good old traditional food Fish and chips Friday and Sunday dinners. Overall my opinion is it's like a home from home. The staff are super friendly and very helpful. They also have activities going on throughout the year and include everyone summer fete and Christmas parties. My mam loves them all
Thank you so much for such a lovely review. I will make sure that the team receive your kind compliments.
Well maintained establishment, clean and comfortable room with very good facilities and amenities for residents. Very friendly and competent staff, with no restrictions on visiting times. Good location and easily accessible by car and public transport.
Thank you for taking the time to review our home . Your kind words are greatly appreciated and I will of course share them with the Riverside View family .
Grandad in the care home well looked out after staff are 10 out of 10.
Many thanks for taking the time to review our home . Your kind words are greatly appreciated and I will of course share them with the team .
Can't fault them one bit
Thank you for taking the time to review our home . It is a privilege to care for your Mum , Your kind words are greatly appreciated and I will of course share them with the Riverside View Family .
I always find staff are caring and friendly to both residents and visitors. Always made to feel welcome when I visit. Rooms are spacious and well equipped with lots of activities for residents to get involved in.
Thank you for taking the time to review our home . Your kind words are greatly appreciated and I will of course share them with the Riverside View family
The handling of the incident, including the follow-up communication, did not meet the standard of professionalism or clarity we expected. This has severely damaged our confidence in the home's ability to provide appropriate support.
My faith in the care system has been fractured.
Our situation was defined as a crisis situation and this care home was supposed to ease that situation but it made it a hundred times worse than it already was.
Regrettably, we cannot recommend this care home based on our experience.
We are truly sorry to hear about your experience and distress this has caused you and your family. The safety and wellbeing of our residents is our highest priority, and...
The staff at riverside view are very good and treat my mam with good care and attention. Food is very good and freshly prepared ans good variety. The home is kept very clean and is cleaned daily.Mams Room is large with own bathroom and very nicely decorated which you can add to with your own decoration. Overall the care home is very good with great staff and management who look after the patients needs and listen to relatives if they have any issues.
Many thanks for taking the time to review our home . It is a pleasure to care for your Mum . Your kind words are greatly appreciated and I will of course pass them on to the Riverside family .
I wish to convey my sincere thanks to the staff who helped my sister prepare for rehearsals in advance of her appearance and accompanied her on her performance playing the harmonica on the Dementias Talent Show at Darlington Theatre.
Thank you so much for your kind words. We're delighted to have supported your sister in preparing for such a special moment. It was an absolute joy to accompany her and see her talent shine at the Dementias Talent Show. Moments like these mean the world to us!
The food was excellent and plentiful and we wouldn't hesitate to recommend this place to anyone.
Thank you so much for sharing your kind feedback about Riverside View. We were so pleased to hear that your brother received such excellent care during his time with us. Our team is dedicated to ensuring every resident feels respected, supported, and well cared for, so it's wonderful to know that...
I have found the whole experience of Riverside Care Home very positive. The staff and management are all very caring nothing is too much trouble and I would recommend it to anyone considering respite care or other as a safe and welcoming place. It has very much helped me with my relative and has been a very positive experience. All requirements of residents are met with care and a positive outlook.
Thank you for your wonderful review. We're delighted to hear that your experience at Riverside Care Home has been so positive. Your kind words about our caring staff and management mean a lot to us. We're pleased to have provided a safe and welcoming environment for your relative and appreciate your recommendation.
Well done, all staff!
We're proud to have you and your relative as part of the Marton Care community at Riverside View.
I have visited this home for the last six years and have always found the staff friendly and caring. Residents' needs are met to their requirements.
Your kind words are greatly appreciated and I will of course pass them on to the Riverside family.
Mam is very happy here. Staff are friendly and lots for Mam to do. Room nice and get informed if she takes ill or has a fall.
Dear Angela, many thanks for taking the time to review our home. It is an honour and a privilege to be able to care for your mam. Your kind words are greatly appreciated, and I will, of course, pass them on to the Riverside family.
My dad receives excellent care and all the staff are friendly and approachable.
Dear Sandra, many thanks for taking the time to review our home. It is a privilege to be able to care for your Dad. Your kind words are greatly appreciated, and I will, of course, pass them on to the Riverside family.
My husband is happy here, and as he has never been a social man, he is happy in his room with the television.
Dear Ann, many thanks for taking the time to review our home. It is a privilege to be able to care for your husband, and are delighted at how settled he is. Your kind words are greatly appreciated, and I will, of course, pass them on to the Riverside family.
During difficult times over the past few years when visits were limited it was of great comfort to know that my mum was well looked after in a professional and happy environment.
The staff are a credit to their profession and no words can fully express my gratitude. Thank you.
Many thanks for taking the time to review our home. Your kind words are greatly appreciated and I will of course pass them on to The Riverside family.
My aunt spent her last 21 months in this home. She had settled in very well enjoying the care she received which relieved my sister and me of a great deal of concern while she had been living alone, especially during COVID. She was very happy with the staff and carers who were friendly, polite and always available to answer our questions and was able to make new friends. At the end of her time, she died in the home at the age of 99 surrounded by familiar people and in her own room with appropriate care.
Dear Pamela, many thanks for taking the time to review our home. It was our pleasure to care for your aunt and she is sorely missed. Your kind words are greatly appreciated and I will of course pass them on to the manager and the Riverside family.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 01 May 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (1) & Events (0)
- 10 Feb 2025
Despite the gloomy weather outside, residents at Riverside View Care Home enjoyed a warm and cosy Sunday morning filled with arts and crafts while the delicious Sunday roast was cooking....
There are no upcoming events for Riverside View Care Home.
Awards / Recognitions (3)
- 28 Feb 2023Recipient: Marton Care Homes Ltd
- 30 Jun 2022Recipient: Marton Care Homes Ltd
- 30 Jun 2021Recipient: Marton Care Homes Ltd
Accreditations
There are no accreditations posted yet for Riverside View Care Home.
Meet the Team (1)

Michelle Szczesniak is an experienced care home manager.
Frequently Asked Questions about Riverside View Care Home
What types of Care is Riverside View Care Home registered for?
Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders, Alcohol / Drug Misuse are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Riverside View Care Home have?
There are 59 Single Rooms.
What are the Facilities & Services at Riverside View Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Riverside View Care Home to the centre of Darlington?
1.4 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Riverside View Care Home to verify any information. View our terms and conditions. Riverside View Care Home has an Enhanced Service -more info.