Riverside View Care Home

Staff have been fantastic in welcoming mum to the home, they are friendly and keen to learn all about her, providing highly professional care to the level she needs. The home and rooms are fresh, clean and well decorated, with all the right facilities. Everyone has been so helpful in helping mam settle well. There is a good range of activities led by the activities lady who is excellent. I would recommend Riverside View to anyone.

In my opinion Riverside View care Home is outstanding in all aspects. My father went into another care home after leaving hospital, it was appalling, smelt of urine and he was left to stay in bed all day. I approached Riverside View to move him to them. They responded immediately even helping me transport him. All, without exception, staff are kind, attentive and treat dad with dignity and respect. Dad suffers from dementia and is challenging at times so I know they have their hands full. The home has just been redecorated with new furnishings including dad's room. The manager goes out of her way to make sure I know what is going on and rings to make sure I am surviving the upset and guilt feelings and reassures me they are there for me as well as dad. I cannot praise this home and all the staff enough, outstanding. Thank you.

My mother has been in Riverside care home for approximately five months after transferring her from a hospital in Hull, where she was recovering from a broken hip. After the excellent care she received in the home she recovered from this and was doing relatively well. A couple of months ago she fell again in the home breaking her other hip, after her second hip replacement she has recovered reasonably well, but her dementia and confusion have deteriorated, which has meant she is not happy and is constantly depressed. She has fallen again twice recently and both times receiving cuts and bruising to her head and face, and the last time spraining her wrist. This seems to have caused her further deterioration. She is still receiving the best of care from excellent staff, but unfortunately she cannot appreciate it.

All the staff from the manager to domestics do an excellent job. All are very helpful and caring. They all look after my husband with dignity and love.