Morel Court

Raisdale Road, Penarth CF64 5BN
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9.9 78 Reviews
  • Morel Court, Penarth
Morel Court, located in the scenic town of Penarth, offers both residential and respite care for up to 36 residents. With a dedicated team of qualified carers, Morel Court provides friendly and professional support in an environment that honours personal choice and individuality.

Residents enjoy modern, en-suite bedrooms that ensure comfort and privacy, fostering a homely atmosphere. The home’s varied activities programme is thoughtfully designed to engage residents, encourage personal interests, and support essential life skills. Carers are committed to helping each resident stay connected to the activities they enjoy, promoting independence and a sense of fulfilment.

Whether staying long-term or for a short respite period, residents at Morel Court are welcomed into a community where they feel valued, supported, and able to enjoy a vibrant and fulfilling daily life.

About MHA
Methodist Homes is a charity providing care, accommodation and support services for older people throughout Britain. MHA is one of the largest charitable care providers in the sector, providing services to 15,000 older people for over 80 years.

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Care Provided

Primary Care Categories

  • Older Person Care

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • For a maximum of 36 Service Users

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1307 – £1510

These prices are only a guideline, please contact Morel Court to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (36)
  • Single Rooms with ensuite Wet Room (36)

Morel Court Reviews (78)

Total of 78, showing 21-40
9.9

Morel Court has a Review Score of 9.9 (9.899) out of 10, based on 24 reviews in the last 2 years. Over all time Morel Court has 78 reviews.

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Review from William D (Resident) published on 12 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The overall standards are excellent.

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Review from Derek G (Resident) published on 12 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been in Morel Court for two years. It is a most wonderful happy place to live. Wonderful staff and carers who are always ready to help when required.

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Review from J P (Resident) published on 1 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely staff who are always keen to help me. Lots of events and things going on. Newly decorated rooms.

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Review from Rona C (Daughter of Resident) published on 18 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Morel Court organised a swimming session for my mum and also a trip to Barry Island for the day, both of which were truly wonderful. The staff are all so caring and thoughtful and they have made me realise that having new experiences and happy memories and bringing joy does not have to
end when you are 92 years old and living in a care home. Thank you so very much to you all.

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Review from M D (Son of Resident) published on 7 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Outstanding care in a friendly and compassionate setting. Very good staff and a really proactive approach to providing stimulating activities for residents.

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Review from C M (Daughter of Resident) published on 6 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I continue to be extremely satisfied with the level of care and love shown by all staff connected with Morel Court. My mothers age is 101 and is receiving an amaazing quality of life, recently deciding to re-join residents for meals and activities, having not done so for several years.

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Review from Jon B (Son of Resident) published on 1 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Morel Court for several months. They have a very high standard of care and the first thing you notice if you spend any time there is the family atmosphere. The staff are friendly and helpful, the management team are excellent, and it's great to see such a varied programme
of activities to stimulate and entertain the residents. The rooms are spotless. Very pleased we chose this home for my mother.

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Review from Catherine W (Resident) published on 15 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have lived here for 5 plus years.
There is always a member of staff available to help sort out any worries or problems I may have.

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Review from Diana P (Sister of Resident) published on 13 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After over twelve years of care I can only say we are so glad we chose this home. Individual needs are met and a community spirit among the residents encouraged supplementing the lessening of previous social contacts. There were no offensive or hard words used. Residents had the option to express their
opinion on the menu or extra activities and their dignity respected. The underlying Christian influence was much appreciated.

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Review from Lauren E (Daughter-in-law of Resident) published on 11 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely amazing care home! The staff and management team are so friendly, welcoming and just simply amazing. I could not recommend this home enough. The team here genuinely care about each and every resident. The best care home in Wales! Keep up the good work, you are all truly amazing!

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Review from M F (Son-in-law of Resident) published on 30 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Comfortable environment, excellent staff, welcoming atmosphere, caring and responsive attitude to resents. Active programme.
Only been visiting for two months.

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Review from D R (Son of Resident) published on 27 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

The standard of care appears to be good though at one stage we did have cause to complain about my mother's care. There was certainly an improvement after that.
The room set aside for meetings with residents is very untidy and unacceptable to have a cat's litter tray in the room.
The staff are friendly
and my mother appears content.

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Review from Stephen W (Son of Resident) published on 27 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This home has been a godsend to our family. It was a struggle getting Mum to fully accept moving in, but since she has, she has come on leaps and bounds.
We can't thank the staff enough for their care of Mum.

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Review from Lynne P (Daughter of Resident) published on 27 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has settled very well at Morel Court, all care staff have been warm and welcoming. They are very much aware of Dad's needs which played a great part in his feeling settled. I appreciate open lines of communication from care staff updating me of any concerns re: Dad's health and well-being.

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Review from J F (Daughter of Resident) published on 27 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has settled in and has nothing but praise for the staff and facilities. I feel relieved that she now has 24-hour care.

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Review from Christine W (Daughter of Resident) published on 27 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful, homely atmosphere.
Staff go above and beyond.
Dad has been very happy since he moved here 10 months ago.

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Review from Tony S (Son of Resident) published on 27 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After 8 years of a very good overall experience looking after my mother-in-law, I had no hesitation in applying to Morel for my own mother. That was 2 years ago, and I am more than happy with the way my mother has been looked after.
All staff are caring and most helpful. I have to say I/we are very
lucky to have chosen Morel.

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Review from Wendy B (Daughter of Resident) published on 27 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A wonderful and caring family atmosphere where my loved one is cared for with great care and dignity.

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Review from R S (Daughter of Resident) published on 27 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident for nearly six years. She always says we couldn't have chosen a better home. The staff are caring. I am always kept informed if there is a problem with my mother and also informed of what action has been taken.

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Review from Jane R (Daughter of Resident) published on 2 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum recently moved into Morel Court and thanks to the kindness of all the lovely care staff and managers, she has settled very well. She has dementia and was very reluctant to leave her home of 60 years so I was very anxious that she would settle. However, I have been greatly reassured by the efforts
of the staff to help her, with great communication and referrals to the care home liaison team and the GP. Mum has been joining in activities, playing the piano and enjoying the food. The home is very cosy and clean and Mum has a lovely room overlooking the garden. Every precaution has been taken to prevent COVID, with lateral flow tests before visits and PPE worn inside. We are able to book visits either in the pod inside or in the garden. I am looking forward to taking Mum out for nice walks along the cliff top when this is allowed. Thanks, everyone at Morel Court.

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Current Review Score: 9.9 (9.899)

Overview of Review Score

The Review Score of 9.9 (9.899) out of 10 for Morel Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 24 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.899 for Morel Court is calculated as follows: ( (266 Excellents x 5) + (17 Goods x 4) + (3 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 288 Ratings = 4.899

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Morel Court is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 registered maximum number of service users is 7.2, which has been reached with 24 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Awards / Recognitions (9)

Meet the Team (1)

Suzanne

Suzanne Taplin

Job Title: Home Manager

Joined: 2009

Suzanne is a committed and passionate care home manager at MHA Morel Court, where she has been part of the team for the past 15 years. With over 22 years of experience in the care sector, Suzanne has built her career from the ground up, starting as Deputy Manager before progressing to her current leadership role. She is driven by a deep desire to ensure that every resident enjoys the highest quality of life and is cared for with compassion, dignity, and respect.


Leading with both professionalism and heart, Suzanne is devoted to bringing out the best in her team and nurturing a warm, supportive culture throughout the home. Her values of excellence, empathy, and teamwork are at the core of everything she does, making Morel Court a truly special and welcoming place for residents, families, and staff alike.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Morel Court to verify any information. View our terms and conditions. Morel Court has an Enhanced Service - more info.