Morel Court

Absolutely amazing care home! The staff and management team are so friendly, welcoming and just simply amazing. I could not recommend this home enough. The team here genuinely care about each and every resident. The best care home in Wales! Keep up the good work, you are all truly amazing!

Only been visiting for two months.

Mum has settled in and has nothing but praise for the staff and facilities. I feel relieved that she now has 24-hour care.

Dad has settled very well at Morel Court, all care staff have been warm and welcoming. They are very much aware of Dad's needs which played a great part in his feeling settled. I appreciate open lines of communication from care staff updating me of any concerns re: Dad's health and well-being.

We can't thank the staff enough for their care of Mum.

The staff are friendly and my mother appears content.

My mother has been a resident for nearly six years. She always says we couldn't have chosen a better home. The staff are caring. I am always kept informed if there is a problem with my mother and also informed of what action has been taken.

A wonderful and caring family atmosphere where my loved one is cared for with great care and dignity.

All staff are caring and most helpful. I have to say I/we are very lucky to have chosen Morel.

Dad has been very happy since he moved here 10 months ago.

My mum recently moved into Morel Court and thanks to the kindness of all the lovely care staff and managers, she has settled very well. She has dementia and was very reluctant to leave her home of 60 years so I was very anxious that she would settle. However, I have been greatly reassured by the efforts of the staff to help her, with great communication and referrals to the care home liaison team and the GP. Mum has been joining in activities, playing the piano and enjoying the food. The home is very cosy and clean and Mum has a lovely room overlooking the garden. Every precaution has been taken to prevent COVID, with lateral flow tests before visits and PPE worn inside. We are able to book visits either in the pod inside or in the garden. I am looking forward to taking Mum out for nice walks along the cliff top when this is allowed. Thanks, everyone at Morel Court.

Our Dad came into Morel Court straight from a spell in the hospital not long after losing his wife of 61 years. As having very little vision, he was unable to return home and live alone. Morel Court was his first choice if he did ever have to go into a care home, having visited a few years before, so we were very grateful that he was able to do this. The staff have been caring and helpful from day one, at a time of huge change in his life, supporting him with great kindness as he adjusted. Having visited him lots of times, I can vouch for the high standards of care, the good and clean facilities, excellent support staff, lovely grounds, good spiritual support from the chaplain, creative and imaginative activities, and excellent support throughout the coronavirus lockdown, keeping the residents safe and trying to keep spirits up in difficult circumstances.

All staff and management are to be congratulated on their dedication during this time.

In summary, I feel lucky that my Mother was able to have a room in this lovely caring Residential Home, and I have no hesitation in recommending it to others.

My Mum has been a Resident at Morel Court for just over a year and in all that time to date, June 2020, her care has been exceptional. All the Staff and Managers go above and beyond with their care, with every attention to detail. In these difficult times with no visits permitted, phone and Skype meetings are arranged to maintain contact with my Mum. I miss visiting my Mum deeply, but the staff ease this with these phone and Skype meetings and with the weekly maintaining of the "Hair Salon", my Mum always looks fabulous. My Morel Court Family are amazing - thank you!

It's difficult to put into words how Morel Court has changed our lives, and the life of my mother in law, for the better. My husband can now sleep at night, knowing that his mother is safe and being cared for and that she isn't alone and vulnerable in her own home. Obviously it was a huge wrench for her to leave her home but Morel Court is outstanding in not only caring for its residents but showing respect and allowing each person to retain their dignity and feel at home there. None of us knew how lockdown was going to affect Morel Court, but if anything, it's just got better! The residents look like they're having a great time and we've been able to stand in the car park and talk to my mother-in-law from a distance. There is NOTHING that is too much. The staff truly put their residents at the forefront and heart of everything they do. It's an amazing place, and we will always be grateful to them.

Morel Court is home to both my grandmothers. Pre lockdown, when we were allowed inside, the communal areas were always clean, the staff welcoming and obviously very attentive to the residents. They had a large range of outside volunteers, when permitted, to enhance the experience of the residents and also arranged regular day trips for meals/cinema and other experiences that the residents have always wanted. The food is varied and there is a daily program of activities which has something for everyone. Morel Court benefits from a lovely garden too, which is landscaped with pleasant seating areas and is close to Penarth cliff tops, where again, under normal circumstances, we are able to go for walks. The staff on lockdown have consistently shown great care to the residents and also family members, sharing photos of the residents taking part in activities and enabling contact via telephone calls and video messaging while we are not able to visit.

Morel Court is a very welcoming place for both residents and visitors. Since becoming a volutneer I have visited the home on many occasions and have always been made to feel at home. The residents appear happy and very well cared for. There are numerous activities arranged for them and special occasions and events are always celebrated. I enjoyed a very tasty lunch with a welsh flavour to celebrate St David's Day.

I have been a service user at Morel Court since September 2018. The staff and facilities here are second to none. We look forward to our weekly visits here.

My mother was at Morel Court for twelve years. She was always very happy there. When her end came, she was nursed with exemplary care, warmth and tenderness. Her dignity was always preserved and her individuality respected. Members of staff were hugely supportive of our family during her final illness.