It's a homely atmosphereAlun W(Son of Resident/Service User)
All the staff are excellent always beyond the call of duty.Eileen J(Sister of Resident/Service User)
It's a homely atmosphereAlun W(Son of Resident/Service User)
All the staff are excellent always beyond the call of duty.Eileen J(Sister of Resident/Service User)
The Rookery Care Home in Ebbw Vale is situated in a peaceful residential area offering attractive leafy surroundings. The home provides high-quality residential, dementia and respite care for older people, delivered by a dedicated and experienced team within a warm and welcoming environment.
The Rookery maintains close relationships with community groups, schools and the local church. These partnerships support residents in remaining socially active and engaged, contributing to a rich and...
Care Provided by The Rookery Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 41 Service Users
Dementia Care Types Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we Define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we Define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
- Self-Funded Residential Care: from £1,543
- Self-Funded Residential Dementia Care: from £1,543
- RESPITE Self-Funded Residential Care: from £1,543
- RESPITE Self-Funded Residential Dementia Care: from £1,543
As individual care requirements and levels of support vary, pricing packages will differ accordingly. The amount shown is a guide price and represents the starting point for our care services.
Respite stays are for a minimum of a 3 week stay
Contact The Rookery Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
-
Local Authority with Top-up - Local Authority
-
NHS Continuing Healthcare (CHC)
Good to Know
Group/Owner
- Caron Group
- Private Owned
Person in charge
- Susan Wood (Acting Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
- Last Refurbishment: 2004
- Number of floors: 2
Room Information
- Single Rooms (41)
- Single Rooms with ensuite Wet Room (37)
Visiting
- The Rookery Care Home is thrilled to welcome visitors. Visitors are encouraged to visit their loved ones at their convenience; dedicated team members are always available to greet them with a warm welcome.
Parking
- The Rookery Care Home understands that convenience is key when visiting loved ones, which is why parking is hassle-free, offering on-site parking, completely free of charge.
The Rookery Care Home Reviews (162)
The Rookery Care Home has a Review Score of 9.8 (9.777) out of 10, based on 53 reviews in the last 2 years.
Over all time The Rookery Care Home has 162 reviews.
My mum has recently been very poorly again and is completely bedbound. Rather than her go into hospital she has been cared for in The Rookery which we appreciate so much. She is kept comfortable, clean and looked after in an exemplary manner. We find comfort in the fact she is treated in this way and couldn't ask for better. The staff also look after us as a family and for all these reasons we are extremely grateful.
Thank you for taking the time to review our service and provide such a lovely review, we try our best to keep residents at home within their surroundings and hospital admission is the last resort. Thank you for being so complementary about our service, the care to our residents is the most important part of our roles and also providing reassurance to you as a family.
My review to this care home is excellent. Care of nurses is next to none. Excellent caring of residents is number one in everything they do, involving in entertaining and craft making, and making that they are all looked after health wise.
Thank you for taking the time to leave us a fantastic review, We are pleased you are happy with the service.
Very good standard of care tailored to the individual's needs. Very responsive to changes in care and dietary needs. Staff work very hard to be approachable and trustworthy.
Thank you for your review, it means a lot to us as a team, we are pleased your experience has been positive.
The staff are all very friendly, and we would like to thank them all for looking after our good friend.
Thank you Stuart for such a lovely review, i will ensure that the staff are made aware of your kind review.
Excellent staff always helpful, respectful
Thank you Darren for such a positive review, I'll will ensure that the staff are aware of this lovely review.
Since my mother-in-law has been here the staff have been very helpful happy and always about if you need anything. She seems very happy here and seem really settled.
Thank you for taking the time to complete a review, I am pleased your experience of The Rookery has been positive and that staff are helpful and on hand when needed.
My main concern is to do with the apparent lack of activities/entertainment for the resident. I have not seen any take place during the last 4 months. Otherwise, all good.
Thank you for your review, I am sorry you haven't seen activities when you have visited however I want to reassure you that we have a daily schedule that takes place throughout the week and on some weekends to celebrate certain festivities. Your mother is encouraged to take part in the activities...
I have visited this home for some time and the standard of care remains very good. It is a very happy and safe environment for everyone. Many thanks to the staff.
Thank you for reviewing our home. I am pleased your visits have been positive and that you can see we are a safe environment and a happy home which is what we aim to provide.
Placement has been a very positive thing for Mam. The environment is cheerful and welcoming. Activities encourage residents to participate and keep them busy and engaged. The staff are approachable and helpful and treat residents with respect but also as if they were family members.
My mother has been at The Rookery Care Home for two years and in that time we have had no concerns as a family. She is well looked after and we are kept well informed regarding her care.
The treatment my mother has received from the staff has been first class. They are attentive to all residents and all approachable. The management handle quires in a timely manner and respond to all issues that are raised.
She is well looked after, enjoys the company of the carers, enjoys the food. She always looks clean and cared for. Her health and happiness have definitely improved as she now has 24/7 care
Thank you for taking the time to review our service. I am pleased your feedback has been positive and that your mam has settled in well and that her health and happiness has improved since residing here.
The first moment I set foot through the door the staff there were polite and helpful. They showed me around as my mother-in-law was going to stay there. It was clean and well looked after. I spoke to other residents and all seemed happy and well cared for. Lots of activities for them. Arts and crafts. Fetes and singers in the evening. My mother-in-law was there a few weeks, this was the first time that she felt relaxed, safe and cared for. She said the food was lovely and couldn't ask for better people looking after her. Nothing was too much trouble, they had time to spend with her. Would personally like to thank the deputy manager, senior care assistant and two other staff members as they were the ones who spent the most time with her. For the amazing care that they gave her. We felt at ease when she was in their care. Also the others that were there for her also. My mother-in-law was only there a few weeks but they were really happy for her. Would recommend this home. 5 stars for everything. Thank you from both of us.
Thank you for providing such lovely feedback, I am pleased that your mother-in-law was settled and happy during the short time she spent with us and that you as a family were also happy with the care and service we provided. I will ensure your feedback is shared with The Rookery team.
Speaking on behalf of myself and the rest of the family. I cannot praise the staff and management enough. The loving care they have shown my mother-in-law has been amazing and the carers are very special people. Their care has also extended to the family and we will be eternally grateful for their love and support during a very difficult time. Thank you all.
Thank you for taking the time to leave such a lovely review, I am pleased that you were happy with the care provided and that you as a family felt supported during this sad time, it was a pleasure to care for your mother-in-law, thank you for your lovely words.
As her health gradually declined over the past few months, she was treated with kindness and patience and no effort was spared in ensuring that she was made as comfortable as possible.
Mention must also be made regarding housekeeping at The Rookery. Her room and personal belongings have always been immaculately kept and she repeatedly enthused about her 'lovely meals'.
In conclusion, the family would like to express their thanks and appreciation to everyone involved in the care of my mother-in-law.
Thank you for taking the time to review us. It has been a privilege to care for your mother-in-law, I am glad your experiences have been positive, I will ensure your feedback is shared with the team.
He told me how caring everyone was (I could see this for myself whilst visiting).
I was very impressed with everyone and everything I saw. I would recommend visiting if a relative needs care.
Thank you for taking the time to review our home, I am pleased your visit was positive and your friend enjoyed his stay with us. Your feedback will be shared amongst the Rookery team.
I live abroad and this is the first opportunity I've had to visit my mum since she came to live at The Rookery. My first impression was that the home was clean, fresh and inviting. I was greeted warmly by the staff and spent several hours a day in a row visiting Mum and observing the day-to-day operations. I was never made to feel uncomfortable or a burden. The staff are extremely professional and genuinely caring and compassionate to all the residents no matter how difficult or tedious the task at hand. The level of care my mum is receiving is far above my expectations. I cannot thank the staff enough for all they do for my mum and the other residents, and for easing any worries I had about Mum's care and well being.
Thank you for such a positive review, we are glad that you find the home staff to be kind and caring. I will pass your review onto the staff who I know will be delighted.
A normal day for my Dad, after he gets up in the morning he is assisted with a shower. He is dressing in clean clothes. He is then taken to the dining room for breakfast which can be cereal or a warm breakfast.
After breakfast, there are options for activities but by this time Dad often has a cup of tea and a nap. While all this is going on his bed is stripped and his room is thoroughly cleaned it smells so fresh all the time.
Dad is brought drinks roughly every 1 1/2 hours hot and cold drinks that he is encouraged to drink. They have a cooked lunch and a lovely pudding.
After lunch Dad usually gets involved with the activities, he is always very proud of what he has made. Since my Dad has been there he has needed to see the doctor twice and each time it’s been arranged in a timely manner. As a family, we are so impressed with the wonderful care my Dad is given.
I highly recommend this care home.
Thank you for your lovely review I am so pleased that Dad has settled in well and that both you and Dad are happy with the care and service that we provide. I will ensure your review is shared with the team.
Mam entered the Rookery early in January 2024. Took a short while for her to settle. The staff did and still do everything they can to help and reassure her, whatever the time, day or night. We ring every day and if needs be they ring me for a chat with Mam. They are quick to pick up if there is a medical problem and get it sorted straight away. We as a family are very grateful to all the staff.
Thank you for taking the time to review us. I am so pleased that Mam has settled in and that you are happy with the care and support provided by us as a team. Thank you for choosing us to care for Mam.
Carers are very kind to my nan. I hated the thought of my nan being in there for Christmas, to be honest, but they made it so fabulous for her, I'm so grateful for everything they do. The decorations, parties, making sure everyone was included - just brilliant.
Regulatory Rating
Care Inspectorate Wales (CIW) Rating
Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest ReportBed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for The Rookery Care Home.
There are no upcoming events for The Rookery Care Home.
Awards / Recognitions (1)
- Recipient: The Rookery Care HomeDate: Wednesday 30 Jan 2013
Meet the Team (4)
Welcome to our Carehome.co.uk profiles.
I have worked in the care industry for 25 years.My career to date has been working within nursing and residential settings.
I am privileged to be part of The Rookery team and passionate about caring for the elderly.
I am proud to be part of the Rookery team and the care that we provide to our residents.
I started as a care assistant in 2013 and developed within the role to be a senior care assistant.
I love working with the elderly and find it very rewarding.
I have worked in The Rookery since 2010.
I find my work at The Rookery very rewarding and it’s a pleasure to provide healthy, nutritious meals for the residents and their families.
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