The Rookery Care Home

Overall pleased with the care my mother receives, although there have been days where staff shortages make the high standard of care difficult to achieve. The staff go that extra mile and I can see they really care for my mother and her welfare.

There is now a lovely atmosphere in The Rookery - residents always seem happy. Staff are always happy and most helpful and I know that my mother is always safe and well looked after.

I would recommend the home to any future residents.

My nan has changed here for the better. Settled in lovely. The staff are fabulous. Would normally avoid coming to these places but look forward to coming here, to see nan that is, not me personally - though when the time comes I'd be more than happy.

The quality of care is satisfactory. The staff are friendly. I am happy that nan is being looked after to a good standard considering her difficult illness.

I have two relatives at the home - one has been there for over a year and one for nine months. My wife and I visit at least three times a week. All the staff are excellent and are very observant, very caring and very understanding. There is always some activity for the residents and all staff attend to each residents needs. The rooms provided are of a good standard and cleanliness is of a high standard. The food is particularly good. I am not able to find any fault - a wonderful home.

The staff here, each and every one of them, needs a huge pat on their back and their managers and families should be proud of the lovely caring people they are. Thanks to all their hard work my nan is now in a happy and safe environment and we as a family can't thank them enough.

My aunt has been a resident since February 2017. She has dementia. I have looked after her myself for 10 years, plus working. The time came when it was in her own interests to become a resident at The Rookery. She has settled in wonderfully. The staff and the running of the home is exceptional. I'm a district nurse and knowing The Rookery, this was my first choice.

We are very happy with the care our mother receives. Staff are very sensitive to residents' individual needs and have good knowledge of their families and backgrounds so they can have meaningful interaction/conversation.

They provide a stimulating environment with varying activities and are always approachable to discuss any concerns.

Food is tasty and attractively presented.

Very clean, friendly caring staff making my mother feel at home.

The staff are very caring and act professionally at all times. The Rookery provide a variety of activities and the food provided is varied and of a high standard. The Rookery is clean and well maintained at all times.

I have no worries in where dad is as he is looked after really well and he seems happy staying here.

My mother was made to feel welcome and has been looked after really well. It's a homely atmosphere and all the carers are patient with my mother despite her changing moods.

I visit my mum at The Rookery almost every day. I feel she receives care of a very high standard, any medical needs are addressed promptly and of late, she has had many of these. I also feel like an integral part of The Rookery joining in events whenever possible, helping to provide entertainment for the residents on a regular basis.

There seems to be a lot going on to entertain the residents. The carers are very friendly and helpful.

Very satisfied with my mother's care and treatment, especially the work done by the staff.

Thank you to The Rookery for making this painful transition in mams life more bearable for us all.

The Rookery is a very well looked after place, clean and tidy. The staff are brilliant and I can't fault them. You ask them questions and they will answer them as much as they can politely and honestly. You make you feel at home there.

A warm welcome every time I go there, everyone is well looked after, plenty to do down there. I've worked in a couple of care homes and to me they don't match up to The Rookery. Well done all involved.