Abermill Care Home

Thomas Street, Abertridwr, Caerphilly CF83 4AY
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9.8 157 Reviews
  • Abermill Care Home, Caerphilly
Abermill care home, nestled in the heart of the village of Abertridwr, near Caerphilly, provides personalised residential and residential dementia care to older people.

Having been tastefully decorated in 2024, the home offers modern furnishings and rooms with a view, which offer beautiful scenery and views over the Aber stream. There's also a hair salon, library service, café and minibus for resident trips out.

Abermill care home boasts a selection of specially designed dining areas that provide the perfect space to share meals with fellow residents, or family and friends. On those sunny summer days, the patio area is the ideal spot for catching up with family and friends.

The catering team prides itself on ensuring that each meal is an enjoyable and heart-warming experience for every resident and visitor to the home.

The professional care team at Abermill take the time to learn about each resident’s individual hobbies and interests, to help those living in the home to lead an active and fulfilling life. In addition to the range of activities available, the home also encourages residents to take an active role in the Caerphilly community, from building relationships with the neighbours in local community groups and schools, to arranging sightseeing trips in the local area.

Each member of the professional care team is there to help you or your loved one settle into the home. With a wealth of knowledge and experience in the care sector, the friendly Home Manager leads the team at Abermill to deliver the kindest possible care to residents, supporting them to lead their best possible life.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 38 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Minibus or other transport
  • Stairlift
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1133
  • Self-Funded Residential Dementia Care: from £1133
  • RESPITE Self-Funded Residential Care: from £1133
  • RESPITE Self-Funded Residential Dementia Care: from £1133

These prices are only a guideline, please contact Abermill Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Christine Tipper (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2017

Room Information

  • Single Rooms (38)

Abermill Care Home Reviews (157)

Total of 157, showing 41-60
9.8

Abermill Care Home has a Review Score of 9.8 (9.810) out of 10, based on 35 reviews in the last 2 years. Over all time Abermill Care Home has 157 reviews.

Overall Experience

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Review from N G (Daughter of Resident) published on 23 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since moving into Abermill Care Home my mother has improved to the point she is back to her old self. She was very scared when told that she would be safer (in case she had a fall whilst living on my own) moving to a nursing home, months on and she absolutely love it in Abermill. She has made new friends
and has put on weight. Every time I visit she is so happy. Abermill allows her to live still with her independence but with the security of help if she should fall or us ill. She loves all the staff and can't rate Abermill, and the staff, highly enough.

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Review from Mark D (Son of Resident) published on 14 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mam has been a resident at Abermill and it's said a home is where the heart is - well Abermill nursing home is a home from home. The wonderful staff who care for my mam are second to none. I visited mam at Abermill over the xmas period and to see mam and all her friends enjoying the festive fun was
an exceptional sight. The staff entertained and made mam and everyone's xmas a special time. Thank you from all our family. I can't recommend a better place, especially at xmas. Thank you all Abermill.

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Review from Tony F (Son of Resident) published on 14 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent. The home is always clean and tidy, as is my mother who can no longer dress herself and the staff are always cheerful and friendly. My mother always speaks highly of the food and the staff are always doing something for the residents.

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Review from R H (Granddaughter of Resident) published on 10 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan has been here for the past year. My nan is settled in Abermill and is very happy and says this is her home. Staff are outstanding and go above and beyond to support my nan and are very welcoming when we visit. The care and support by staff as nothing is too much trouble. The home is always very
welcoming, always has excellent cleanliness and rooms are kept neat and tidy.

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Review from Sharon Ann M (Friend of Resident) published on 8 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always friendly and upbeat.

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Review from Kim W (Daughter of Resident) published on 8 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always helpful and friendly. Feel Mum is cared for and loved. The staff are always willing to help and chat. So glad Mum is here and so well cared for.

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Review from Jason M (Son of Resident) published on 2 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good care for my mum. Friendly and helpful team. 10 out of 10. Facilities are excellent, location is great and the care home is spotless. My mum is happy there and well looked after every day.

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Review from Debbie T (Niece of Resident) published on 9 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has recently moved into Abermill and I cannot thank the manager and the staff enough for the welcome she has received. She has settled in really well and enjoys all the activities that take place. The staff always make time to chat when we visit and give us an update. Thank you.

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Review from J M (Daughter of Resident) published on 30 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mam is very happy in Abermill. The staff are all really caring. She enjoys doing her exercises and activities. The staff are very good at doing parties and events.

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Review from Lynda H (Daughter-in-law of Resident) published on 26 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Abermill is a loving care home. The staff and carers are very courteous, friendly and helpful. There is always an uplifting atmosphere. Management is always available to discuss any concerns. The environment and climate of the home are of an extended family. My mother-in-law is very happy there.

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Review from D M (Daughter of Resident) published on 20 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has received a great welcome to the home and the staff have made her very comfortable and safe.

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Review from Carole F (Sister-in-law of Resident) published on 20 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother-in-law seems very happy in the home.

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Review from Patricia B (Daughter of Resident) published on 27 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Not able to give some ratings as due to covid we have been restricted with our visits, so things such as the cleanliness of rooms, food and drink, activities, we can only surmise at. Mam seems happy and contented and the staff are friendly.

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Review from J R (Daughter of Resident) published on 27 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mother is settled and happy. The staff are caring, polite and friendly.

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Review from Dane M (Son of Resident) published on 11 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very good all round service really and they really look after my mother which keeps me happy and my mother really likes it there.

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Review from Jade W (Granddaughter of Resident) published on 29 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Abermill Care Home is such an amazing place. My nan was a resident here until she passed away in January 2021. She was cared for amazingly during her time here. The staff are so friendly and enthusiastic - especially the care and compassion the staff showed during the pandemic when we were unable to
visit her. Would recommend this care home to anyone.

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Review from Malcom H (Brother-in-law of Resident) published on 6 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Over the past 12-months, I have found the arrangements, thoughtfulness of all staff to be exemplary and paramount to the successful running of Abermill. The year has had challenges never met before, and they have been very successful in their performance.

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Review from Sue W (Daughter of Resident) published on 23 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are brilliant and we as a family are so pleased we can be assured our mum is having the very best of care. Despite lockdown, we are kept up to date with mum's health and well-being. Abermill has taken a weight off our shoulders. Knowing there is someone there 24/7 to look after our much-loved
mum.

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Review from Jac S (Grandson of Resident) published on 19 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I’m extremely pleased with the way that my grandmother has been cared for by the staff at Abermill. Before the outbreak of the pandemic, not being able to visit my grandmother as consistently as I would have liked to, I was very much comforted to see that my grandmother had friends in the other residents
at the home, and was in the very warm company of the staff. My grandmother took great pleasure in the activities that were planned to keep the residents entertained and occupied, and I’m convinced that a much higher level of socialisation that my grandmother has experienced while being a resident at the home has added years to her life. Many residents have been born and bred in Abertridwr, my grandmother included, so there’s no doubt that Abermill is very much an invaluable part of the Abertridwr community. Since March of last year, I have had much faith in the staff’s handling of safety arrangements, and have had my mind at ease knowing that my grandmother is in safe hands! Thank you!

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Review from Kylie (Daughter of Resident) published on 19 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot speak highly enough of the care and compassion that every member of staff has shown my mother whilst in their care. I am so pleased that so far they have managed to keep my mam safe and well during the covid pandemic. Their attention to the residents is absolutely first class. I haven't seen
my mother looking so well for years despite not having a haircut for over a year. When I speak to her she only has praise for the staff. They go above and beyond to mark occasions in the home with celebrations when they can. I would like to express my sincere thanks to all the staff that keep my mam safe and well - you are doing an amazing job.

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Current Review Score: 9.8 (9.810)

Overview of Review Score

The Review Score of 9.8 (9.810) out of 10 for Abermill Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 35 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 35 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.810 for Abermill Care Home is calculated as follows: ( (351 Excellents x 5) + (50 Goods x 4) + (13 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 415 Ratings = 4.81

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Abermill Care Home is based on 35 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 38 registered maximum number of service users is 7.6, which has been reached with 35 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Awards / Recognitions (11)

Meet the Team (1)

Christine

Christine Tipper

Job Title: Home Manager

Joined: 2001

What does ‘kindness’ mean to you?


“Kind care means getting to know people and understanding their emotions, making every effort to offer the best possible care, and getting Residents involved in the activities that make them happiest.”


Christine started working at Abermill in 2001, and later progressed to Home Manager level after excelling in her role as Deputy Manager at the home. She has gained experience in a number of different care services, including residential and memory care, and has achieved qualifications in health and social services, management and care.


Christine closely shares HC-One’s vision in aiming to provide the kindest care for every Resident. She extends this caring approach to her Colleagues and works closely with them to deliver care and support to Residents in a way that means they gain the most benefit, in a warm and welcoming home.


When asked what she enjoys the most about her role, Christine remarked: “I enjoy taking time to interact with Residents and their Relatives, which allows me to get to know each individual on a personal level.”


Christine credits her biggest achievement as completing a 3km sponsored walk, raising more than £400 for Alzheimer’s Society with the support from her Colleagues and Residents.


Outside of work, Christine enjoys spending quality time with her loved ones, including watching her niece and nephew play rugby.


If you would like to find out more information about Abermill, Christine has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Abermill Care Home to verify any information. View our terms and conditions. Abermill Care Home has an Enhanced Service - more info.