The Birches Care Home

Comrie Road, Crieff PH7 4BJ
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Top 20 carehome certificate
10 86 Reviews
  • The Birches Care Home, Crieff
At the heart of the attractive market town of Crieff in Perthshire, The Birches Care Home offers personalised residential and residential dementia care to older people.

This friendly home offers many areas for residents to relax and socialise with friends and family. With many fantastic amenities, which include a lovely garden which is tended by residents, an on-site hair salon and spacious patio area, there is always something to look forward to, and the range of lovely dining areas offer residents a space to relax and enjoy dining with family and friends.

By getting to know each individual resident at The Birches, the team takes pride in being able to encourage everyone to take an active part in life at the home. Whether it be participating in the popular wellbeing and activities programme or supporting residents in embracing the quieter times, they are committed to helping residents to lead their best lives.

Community is an integral part of life at The Birches, so the team is dedicated to supporting residents in building strong relationships in the Crieff neighbourhood, by organising events with local schools, charities and businesses in the area.

The whole team is on hand to help you or your loved one settle into life in the home. The experienced and friendly home manager leads the team at The Birches to provide the kindest care possible to all residents.
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Care Provided by The Birches Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 31 Service Users

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1370

These prices are only a guideline, please contact The Birches Care Home to find out the exact price for your requirements.

Contact The Birches Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority

Support you may be entitled to

If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £267.10 per week if you’re over the age of 65. This support is not reflected in this fee amount.

Contact The Birches Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Theresa Vasquez (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2002

Room Information

  • Single Rooms (31)
  • Single Rooms with Ensuite Wet Room (1)

The Birches Care Home Reviews (86)

10

The Birches Care Home has a Review Score of 10 (9.963) out of 10, based on 25 reviews in the last 2 years.
Over all time The Birches Care Home has 86 reviews.

Overall Experience
  • 77
  • 8
  • 1
  • 0
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Date Published
  • 86
  • 5
  • 17
  • 25
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Reviewer Connection to The Birches Care Home
  • 27
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  • 7
  • 5
  • 3
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  • 2
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  • 1
  • 1
  • 1
  • 1
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Total of 86, showing 1-20
Review from R M (Son of Resident) published on 12 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are very happy with the care my dad is receiving here. The staff know him well and it is lovely to see how they interact with him. We enjoy looking at the photos in his folder showing activities he has taken part in and these can be a good starting point for a discussion. It's always such a welcoming
environment, whenever we come and everyone is so helpful. We're so pleased to have found this place and know that dad is being so well looked after.
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Review from M H (Relative of Resident) published on 12 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff have been very supportive and have always tried to accommodate any requests that my uncle has asked staff to facilitate. Staff are very respectful at all times.
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Review from Susan Y (Daughter of Resident) published on 1 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are great with mum. She is treated very well and the team go out of their way to try to get mum to partisipate in activities.
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Review from Isobel B (Daughter of Resident) published on 25 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our mum has been a resident in The Birches for over two years. We have always been really pleased with the care and support delivered by all staff. This has been fantastic and our mum is really settled enjoying all activities provided. We have no concerns and can't thank them enough for their care and
understanding shown to our mum at all times.
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Review from L S (Friend of Resident) published on 22 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very welcoming staff very friendly & kind.
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Review from A M (Son of Resident) published on 30 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been a resident for around a year now. The care has been very good and Mum has been treated with respect. All the staff are helpful, welcoming and friendly.
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Review from Fiona M (Resident) published on 2 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I like all things they do for me. I like the activities and the food. I have been here for seven years and I get on with some of the residents. I love going for day trips.
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Review from Eleana C (Granddaughter of Resident) published on 2 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A wonderful residency, great facilities, great food and menu plans, wonderful friendly and caring staff. My gran's mental health and wellbeing has increased dramatically since moving, she is really well cared for.
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Review from R W (Son of Resident) published on 11 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff have been very assiduous in caring for my mother, spending a lot of time trying, (and succeeding), to get her to eat properly communication & feedback to the family from staff has been excellent.
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Review from Robina M (Wife of Resident) published on 7 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the very time we first approached The Birches we were met with warm welcome and kindness. This attitude has continued during the last 9 months.
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Review from G B (Daughter of Resident) published on 4 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since arriving at The Birches, Mum has been exceptionally well cared for. The staff are always warm and welcoming, keeping us well-informed about her well-being. The atmosphere is consistently positive and inviting. There are plenty of engaging activities that keep Mum active and happy. Also the food
and cakes on offer always look amazing!
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Review from J B (Daughter of Resident) published on 4 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been exceptionally well cared for here since she moved in August 2024. Every member of staff is caring and compassionate and Mum has been made to feel dignity and warmth by all. Nothing is too much trouble for the staff. The staff have also looked after me when I have visited. Mum has enjoyed
the activities as well.
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Review from J B (Daughter of Resident) published on 31 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care review was helpful and informative. The senior member of staff who held the review was able to fully and satisfactorily respond to any questions raised and topics of discussion. It's clear that all staff understand Mum's needs and are managing her care very well.
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Review from D Y (Resident) published on 29 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I know there will be many homes in Scotland. They all have to meet a certain standard. However, none will be better than The Birches.
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Review from H S (Guardian of Resident) published on 29 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am more than happy with the care the resident receives. All the staff are so friendly and give genuine heartfelt care in every way.
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Review from H C (Daughter of Resident) published on 29 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Mum is very happy and content at The Birches. I am very impressed at the high standard of care she received, nothing is too much trouble for the staff and they all strive to support my Mum.
The food is lovely, everything is super clean, and the portion sizes are just right. There are activities
and outings which are thoroughly enjoyed. The Birches staff have again gone above and beyond and we are extremely happy and would highly recommend if asked, 5 stars!
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Review from Jovelyn S (Wife of Resident) published on 27 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Based on my experience, The Birches Care Home is one of the highly commendable homes for sick and needy patients. The staff, carers, nurses and everyone who works in this home are excellent, polite, accommodating, selfless and very friendly. They show so much dedication to their jobs and most of all
very compassionate. The empathy they shared with the residents is magnificently incomparable. This is what I call 'home sweet home'.
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Review from Lynne W (Daughter of Resident) published on 6 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our mother has received the most amazing care. The facilities are immaculate and similar to a five-star hotel experience. The staff are very friendly and attentive and have responded to all our needs above and beyond. The meals have been beautifully prepared and the cleanliness is above reproach.
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Review from J H (Daughter of Resident) published on 23 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has lived here for 2 years in November and is doing well. We are pleased with her care and happy she is settled. She enjoys the varied activities and the staff keep her in good spirits.
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Review from S F (Niece of Resident) published on 16 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt is very happy living at The Birches. Staff are helpful and caring. I always get a very warm welcome. My aunt is kept busy and there is always plenty of activities for her to be involved in.
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Current Review Score: 10.0 (9.963)

Overview of Review Score

The Review Score of 10 (9.963) out of 10 for The Birches Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 25 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.963 for The Birches Care Home is calculated as follows: ( (291 Excellents x 5) + (7 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 300 Ratings = 4.963
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for The Birches Care Home is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.05 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 31 registered maximum number of service users is 6.2, which has been reached with 25 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 24 Mar 2025
How well do we support people's wellbeing?
Very good (5)
How good is our leadership?
Very good (5)
How good is our staff team?
Very good (5)
How good is our setting?
Very good (5)
How well is care and support planned?
Good (4)
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about The Birches Care Home

What types of Care is The Birches Care Home registered for?

Older Person Care, Dementia, Mental Health Condition & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does The Birches Care Home have?

There are 31 Single Rooms.

What are the Facilities & Services at The Birches Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Birches Care Home to the centre of Crieff?

0.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Birches Care Home to verify any information. View our terms and conditions. The Birches Care Home has an Enhanced Service - more info.