The Birches Care Home

They keep us informed if there is something wrong.

My gran has been a resident for almost two years, and unfortunately, has dementia, but has been looked after with love, care and dignity. The staff are amazing and have coped amazingly with her and her behaviour and especially during this pandemic. We are kept informed at all times of any changes, and I would recommend The Birches to anyone who needs support for a loved one. Well done to all the staff and management.

The staff are great.

I am looked after very well in the care home.

My experience as a resident at the care home has been very good and I am very grateful for the care I receive.

Wonderful establishment with the most caring and attentive staff. My mother was very comfortable and all her needs were taken care of. As a family, we can not thank everyone at The Birches enough and would have no hesitation in thoroughly recommending it.

My Mum really enjoys staying here and this is largely down to the staff. They are a very upbeat team and genuinely look after the residents as if they were family. From personal care and serving meals to the entertainment and numerous interactions on a daily basis. They have worked so hard to keep the Home virus-free and should be commended for this. It was a worry having to place Mum in a home but we have been delighted with the care she has received. I have previously written to the Director of HC-One complimenting them on their Crieff facility.

I found the staff very nice, especially the Manager Deputy Manager and who I mainly dealt with. Mum was only at The Birches since the end of March, but they always rang if there was a problem. The whole staff treated my Mum with the respect she deserved.

Nice welcoming care home with helpful friendly staff. Nice and warm. Good range of activities.

Our review was excellent while my husband was resident. A very pleasant residence, well planned, excellent entertainment. It felt like a 1st class hotel, great food and attention from all grades of staff. Thank you all from the family.

Best care home in Crieff.

Staff are kind.

I have been happy with the care that my Dad has received while I have been back home in England. I have received calls when staff had concerns about him. I have always been able to speak to him when I have called on the phone and received an update every time.

Every effort was made to ensure that my uncle's needs were met as he wished and that his tastes and preferences were catered for. His last days were peaceful and the staff were sympathetic and supportive of the family throughout.

Absolutely delighted with the home. Staff are so friendly and we are extremely happy with the care provided.

An amazing place - well run, organised, friendly and very caring. All the staff are epic, super people. Well done - a strong culture from top to bottom. Highly recommend.

Experience entirely positive. Friendly, caring and very competent staff. Very good food with a flexible approach of choice. Impeccable cleanliness with attention to rooms and ensuite hygiene. Fresh clothes every day, sensitive approach to personal hygiene. Husband will be happy to return for respite and has nothing negative to say about his stay at The Birches.

Nothing is a bother to any member of staff and management.

He's really enjoying his stay here. I've found the staff very helpful. He enjoys all his meals and is looking and feeling so much better.

I cannot give this amazing care home enough praise, from the first minute of meeting the manager and then the staff, mum and I could not have been more welcomed. They took every step to make sure mum was comfortable and explained step-by-step what would be happening. I felt extremely comfortable with every one of the staff.