
Overall, my dad has a very positive experience living at The BirchesJ H(Daughter of Resident/Service User)



Overall, my dad has a very positive experience living at The BirchesJ H(Daughter of Resident/Service User)



At the heart of the attractive market town of Crieff in Perthshire, The Birches Care Home offers personalised residential and residential dementia care to older people.
This friendly home offers many areas for residents to relax and socialise with friends and family. With many fantastic amenities, which include a lovely garden which is tended by residents, an on-site hair salon and spacious patio area, there is always something to look...
Care Provided by The Birches Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 31 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact The Birches Care Home for full pricing details and T&Cs.
Contact The Birches Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
Support you may be entitled to
- If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £260.30 per week if you're over the age of 65. This support is not reflected in this fee amount.
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Theresa Vasquez(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2002
Room Information
- Single Rooms (31)
- Single Rooms with ensuite Wet Room (1)
The Birches Care Home Reviews (87)
The Birches Care Home has a Review Score of 9.9 (9.946) out of 10, based on 20 reviews in the last 2 years.
Over all time The Birches Care Home has 87 reviews.
He is well looked after.
They keep us informed if there is something wrong.
My gran has been a resident for almost two years, and unfortunately, has dementia, but has been looked after with love, care and dignity. The staff are amazing and have coped amazingly with her and her behaviour and especially during this pandemic. We are kept informed at all times of any changes, and I would recommend The Birches to anyone who needs support for a loved one. Well done to all the staff and management.
The staff are great.
I am looked after very well in the care home.
My experience as a resident at the care home has been very good and I am very grateful for the care I receive.
Wonderful establishment with the most caring and attentive staff. My mother was very comfortable and all her needs were taken care of. As a family, we can not thank everyone at The Birches enough and would have no hesitation in thoroughly recommending it.
My Mum really enjoys staying here and this is largely down to the staff. They are a very upbeat team and genuinely look after the residents as if they were family. From personal care and serving meals to the entertainment and numerous interactions on a daily basis. They have worked so hard to keep the Home virus-free and should be commended for this. It was a worry having to place Mum in a home but we have been delighted with the care she has received. I have previously written to the Director of HC-One complimenting them on their Crieff facility.
I found the staff very nice, especially the Manager Deputy Manager and who I mainly dealt with. Mum was only at The Birches since the end of March, but they always rang if there was a problem. The whole staff treated my Mum with the respect she deserved.
Nice welcoming care home with helpful friendly staff. Nice and warm. Good range of activities.
Our review was excellent while my husband was resident. A very pleasant residence, well planned, excellent entertainment. It felt like a 1st class hotel, great food and attention from all grades of staff. Thank you all from the family.
Best care home in Crieff.
Staff are kind.
I have been happy with the care that my Dad has received while I have been back home in England. I have received calls when staff had concerns about him. I have always been able to speak to him when I have called on the phone and received an update every time.
Every effort was made to ensure that my uncle's needs were met as he wished and that his tastes and preferences were catered for. His last days were peaceful and the staff were sympathetic and supportive of the family throughout.
Absolutely delighted with the home. Staff are so friendly and we are extremely happy with the care provided.
An amazing place - well run, organised, friendly and very caring. All the staff are epic, super people. Well done - a strong culture from top to bottom. Highly recommend.
Experience entirely positive. Friendly, caring and very competent staff. Very good food with a flexible approach of choice. Impeccable cleanliness with attention to rooms and ensuite hygiene. Fresh clothes every day, sensitive approach to personal hygiene. Husband will be happy to return for respite and has nothing negative to say about his stay at The Birches.
Nothing is a bother to any member of staff and management.
He's really enjoying his stay here. I've found the staff very helpful. He enjoys all his meals and is looking and feeling so much better.
I cannot give this amazing care home enough praise, from the first minute of meeting the manager and then the staff, mum and I could not have been more welcomed. They took every step to make sure mum was comfortable and explained step-by-step what would be happening. I felt extremely comfortable with every one of the staff.
Regulatory Rating
Care Inspectorate (CI) Rating
Date: 06 May 2026- How well do we support people's wellbeing?Very Good
(5)
- How good is our leadership?Very Good
(5)
- How good is our staff team?Very Good
(5)
- How good is our setting?Very Good
(5)
- How well is care and support planned?Good
(4)
Bed Vacancies
Please contact us for latest vacancies.
News (18) & Events (0)
- 29 Jan 2026
Residents at The Birches Care Home in Crieff, Perthshire, part of HC-One Scotland, enjoyed a memorable celebration yesterday as they came together to mark Burns Night with a traditional lunchtime...
- 26 Jan 2026
Residents at HC-One Scotland’s The Birches Care Home in Crieff enjoyed a joyful, music-filled day as live performances helped chase away the January blues. The celebrations began in the morning...
- 27 Nov 2025
HC-One Scotland’s The Birches Care Home in Crieff, Perthshire, is thrilled to announce its Winter Get Together, taking place on Saturday, 13th December, from 2:00pm to 4:00pm. The home is...
There are no upcoming events for The Birches Care Home.
Awards / Recognitions (13)
- 30 Jan 2026Recipient: The Birches Care Home
- 30 Jan 2026Recipient: HC-One
- 31 Jan 2025Recipient: The Birches Care Home
Meet the Team (0)
There are no Team Members posted yet.
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