
Always clean, good facilities, staff go above and beyond what is expected.George P(Grandson of Resident/Service User)



Always clean, good facilities, staff go above and beyond what is expected.George P(Grandson of Resident/Service User)



Designed specifically to support later-life care, Hastings Court provides expert residential, nursing, memory, and respite services within a friendly and homely environment.
The home offers 72 private bedrooms, each with its own en-suite facilities, creating a comfortable space for residents to call their own. Communal amenities include inviting day rooms, a hairdressing salon, a welcoming café-style bistro and bar area, and attractive landscaped gardens where residents can relax and spend time...
Care Provided by Hastings Court
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 80 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
(These prices are only a guideline, please contact Hastings Court to find out the exact price for your requirements.) All of our fees are fully inclusive and based on Individual Care needs. To discuss further please contact us.
The price(s) shown are provided by the care home. Contact Hastings Court for full pricing details and T&Cs.
Contact Hastings Court to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Oakland Care
- Private Owned
Person in charge
- Kaye Giles (General Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2014
- Last Refurbishment: 2024
- Number of floors: 3
Room Information
- Single Rooms (80)
- Single Rooms with ensuite Wet Room (80)
Visiting
- Anytime
Parking
- Own Car Park
Hastings Court Reviews (179)
Hastings Court has a Review Score of 9.8 (9.848) out of 10, based on 29 reviews in the last 2 years.
Over all time Hastings Court has 179 reviews.
I found all the staff at Hastings Court went above and beyond in the care of my sister and I can't praise them or the home enough.
Thank you for your kind words, very much appreciated.
My first visit to Hastings Court, though I'd heard good things about it, staff greeted my group with smiles and coffee/tea before our friend finished lunch. The whole place was so clean, spacious and with lots of helpful, friendly staff. The bedroom was very good. Our friend was rather 'down' as feeling rather frightened and uncomfortable but enjoyed having company and we could sing, pray and chat together. The caregivers were all lovely and she couldn't be anywhere better it seems.
Thank you for this lovely review - it is very much appreciated.
Not cheap but excellent value for money particularly regarding the staff who are both caring and intelligent. They have a remarkable knowledge of the residents and their conditions.
Thank you for taking the time to leave this review, it's very much appreciated.
Everyone was extremely kind and caring. The facilities are spotlessly clean, bright, and airy. We are so grateful to everyone for providing such a peaceful haven for our dear mum.
Thank you for your review, it's very much appreciated.
It is with great sadness that we could not enjoy many years witnessing her happiness at Hastings Court, but my sister and I know she would have been 100% content, had circumstances allowed.
Thank you for taking the time to leave this review during such a difficult period for you. It is very much appreciated.
My father recently stayed at Hastings Court. I am thrilled with the improvement in his health so far and soon I am sure he will be well enough to return home. His care has been excellent and I cannot thank the team enough. They are all wonderful.
Thank you for your review - it's very much appreciated.
Staff keep in contact and are always very approachable.
My father passed away recently, and we are extremely impressed with the way staff continue to support my mother (who has Alzheimer's) through this challenging time. This support gives us considerable peace of mind.
The atmosphere is incredibly positive at Hastings Court from the moment you walk through the front door to reception. Lots of lovely pictures and photos adorn the walls and there are many comfortable places to sit. The daily activities programme is excellent. Residents' families are encouraged to take part in these activities whenever they can.
Overall, it seems a very well managed care home.
My mother says she has many friends at Hastings Court and she seems happy here. In my view, this is the best indicator of all.
I highly recommend Hastings Court.
Thank you so much for this lovely review! It is very much appreciated.
We were concerned about Mum going into care, add to that the guilt factor that we were unable to care for her. Hastings Court staff have been amazing from the start. Staff visited Mum at home and asked all about her life, her likes and dislikes to enable them to cater to Mum’s needs. Mum has been at Hastings Court for 6 weeks now and is settling in, making friends, joining in the activities and generally enjoying life. Mum says ‘Everyone here is so lovely and nothing is too much trouble’. As a family we are so grateful to everyone at Hastings Court for all they are doing for Mum and want to say a massive thank you to you all, you are amazing.
Thank you so much for this lovely review, I will pass it on to the team. Thank you.
My brother and I wanted to thank Hastings Court’s Staff for the care, dedication and compassion shown to our mother during her stay with you. She moved to Hastings Court from a home in Banstead to be nearer to my brother when he moved that way. My mother was therefore not long at Hastings Court, but was there until she passed in March of this year. My mother was on Sunflower Floor and it was particularly the staff on this floor that made our mother so comfortable especially towards the end. Nothing seemed to be too much trouble for these wonderful staff. Also, the staff were so pleasant and polite to us when we visited our mother. The reception staff were also so friendly whenever we arrived at the home. They provided a very welcoming front for your home. We feel that our mother could not have been in better hands towards the end of her life and we feel she passed in peace and in no pain. Thank you to all connected with our mother's care.
Thank you so much for your kind words. They are very much appreciated.
If I could give Hastings Court six stars in every category I would do so. My father received end of life care at Hastings Court for a short period of time and his treatment there was second to none. He was treated with utter dignity and care and the staff extended the most amazing and sensitive support to our family at what was an incredibly difficult time. I only wish that my Dad would have considered staying there sooner before he became too ill to make the most of it.
Hi, thank you for taking the time to leave this review and for your kind words. They are very much appreciated.
I would like to say the staff here are excellent, very helpful and have very good understanding if you have a problem. My mother is very happy here and hopefully, they will keep it up for the near future at a high standard. That will be great.
Thank you for taking the time to leave this review. It's very much appreciated.
Mum has been at Hastings Court since August 2021; she is well looked after and has blossomed in the kind, caring and loving environment the staff and management provide. We wouldn't hesitate to recommend Hastings Court to others.
Thank you for taking the time to leave this review. It is very much appreciated.
From walking in the door and experiencing a secure and welcoming reception to meeting the caring and friendly staff you know that your loved one is in a very special and lovely place. So much effort is put in by the staff to encourage residents and enjoy their time at Hastings Court. Staff looked after my Dad very well for his respite.
Thank you for your review - it's very much appreciated.
Hastings Court is light and welcoming, it is well run and the staff go out of their way to be kind and friendly, we are very fortunate to have it in Hastings.
Thank you for your kind review. It's very much appreciated.
An amazing care home, the food is up to high standards and rooms can be personalised to enhance the resident's experience. The staff are experienced, listening (very important) and sympathetic. Whilst expensive it is excellent value with no hidden extras. Compares very favourably with other care homes of our experience.
Thank you for taking the time to leave this review - it's very much appreciated.
We are delighted with the care Mum receives at Hastings Court. The staff are all professional, efficient, friendly and most importantly kind. There is a real feeling of home and Mum is clearly treated like an individual, with respect and with dignity. Mum's room is very clean and well-equipped. She is happy there. The communal areas are lovely and provide a lovely space to bring Mum for coffee and cake when we visit! We feel welcome when we visit and love that we can come any day to see our lovely Mum.
Thank you for this lovely review! It's always great to get such positive feedback.
So pleased we managed to get Mum here. The staff have always been so helpful and kind. Nothing seems to be too much trouble for them. I know that now Mum feels very safe in Hastings Court which is such a relief. Lovely setting, a great reception area and cake to die for! Also, love the entertainment etc. laid on for everyone, all the staff on Sunflower are so good with Mum. but all the staff are doing such a great job. It always seems to be sunny with lots of things going on when we arrive at the reception. The stimulation and company are so good for Mum. The staff all have so much patience that you cannot do anything other than admire and bless them for their hard work and attention to everyone staying there. I know at times it must be sad but they never show it, always upbeat, chatting and laughing with us and Mum. Keep up the good work I always recommend you when I can. Many thanks for all your help and care.
Thank you so much for taking the time to leave this review - we really do appreciate it.
Always a pleasure to visit Hastings Court Care Home. Mum is looked after and listened to.
Thank you for your review. It is very much appreciated.
This is such a lovely care home, so clean, modern, light and welcoming and with such friendly staff with plenty of activities for the patients. My husband has been very happy here.
Thank you! We really appreciate people taking the time to leave such lovely reviews.
Hastings Court is a beautiful building with attractive gardens and spacious functional rooms. The reception area is warm and inviting with delicious treats and coffee and hosted by helpful and friendly staff. The medical staff are attentive and keep a close eye on my mum, making sure she is properly looked after and ensuring her days are as happy, peaceful and comfortable as possible. The care team are wonderful, always smiling and prepared to do whatever they can to help. All other staff I have met have all been so personable and receptive, it's always a happy experience!
Thank you for taking the time to complete this review, it's very much appreciated.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 30 June 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (4) & Events (0)
- 11 May 2026
Staff at Hastings Court care home are celebrating more than 150 years of caring for the town’s residents. 17 members of the team at the home on The Ridge make...
- 28 Jan 2026
A children’s book that was 30 years in the making finally got its launch at a special signing event at Hastings Court care home. Jean Marris, 95, dedicated copies of...
- 05 Jan 2026
After supporting Hastings United for more than 70 years, lifelong fan Harry Hoare walked out onto the Pilot Field pitch as one of the team’s mascots. Harry, who is a...
There are no upcoming events for Hastings Court.
Awards / Recognitions (21)
- 06 May 2026Recipient: Oakland Care
- 30 Jan 2026Recipient: Oakland Care
- 31 Jan 2025Recipient: Oakland Care
Accreditations
There are no accreditations posted yet for Hastings Court.
Meet the Team (5)

My first job in the care sector started 30 years ago, and despite exploring other career choices, I have always returned to doing what I love the most. I have been part of the Hastings Court family since 2015, and I feel extremely proud to be a member of the management team in such a fabulous home.
I feel incredibly passionate about our residents receiving the best possible care during their time with us, and all of our team members go above and beyond every day to ensure that this happens.
Seeing our residents doing the things that they love is such a treat for us all, from days out fishing, trips to the theatre or just a walk around the Old Town browsing through the antique shops, it’s sometimes the little things that count the most.

I started at Hastings Court in 2015. Before this, I worked in a small charity-run home for adults with learning disabilities for eight years. I started as a part-time Care Assistant whilst at college to study for my level 5 in Health and Social Care. I have progressed from Care Assistant to Team Leader, then Community Lead, and I am now deputy manager at Hastings Court. I love my job at Hastings Court. I enjoy the daily interaction I have with residents and staff. I feel proud to be able to support the team in helping them achieve their goals and create the best environment for our residents to live in. In my spare time, I play netball and love watching my son play football.

I have been part of the team at Hastings Court for four years now, and before this, I have worked in Administration for my entire career. I am passionate about making a difference in the lives of others and ensuring that our residents have the best quality of life at Hastings Court. I have progressed from Senior Business Administration Manager to Client Relations Manager within my time here. I really enjoy meeting new families and residents and welcoming them to Hastings Court.

Lately, I have been very involved with the commissioning of a new Oakland care home, whilst my very capable assistant, George, looks after Hastings Court.
I count myself as being so lucky to work in an environment where we are all one big family.

I train all new employees before they begin their roles at Hastings Court and ensure that all existing staff are up to date with all necessary training. I have worked here for 10 years, previously as a Night Manager and have seen the home grow from strength to strength. I am so proud to be part of a team that promotes professionalism to give the best care for all our residents.
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