
Always clean, good facilities, staff go above and beyond what is expected.George P(Grandson of Resident/Service User)



Always clean, good facilities, staff go above and beyond what is expected.George P(Grandson of Resident/Service User)



Designed specifically to support later-life care, Hastings Court provides expert residential, nursing, memory, and respite services within a friendly and homely environment.
The home offers 72 private bedrooms, each with its own en-suite facilities, creating a comfortable space for residents to call their own. Communal amenities include inviting day rooms, a hairdressing salon, a welcoming café-style bistro and bar area, and attractive landscaped gardens where residents can relax and spend time...
Care Provided by Hastings Court
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 80 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
(These prices are only a guideline, please contact Hastings Court to find out the exact price for your requirements.) All of our fees are fully inclusive and based on Individual Care needs. To discuss further please contact us.
The price(s) shown are provided by the care home. Contact Hastings Court for full pricing details and T&Cs.
Contact Hastings Court to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Oakland Care
- Private Owned
Person in charge
- Kaye Giles (General Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2014
- Last Refurbishment: 2024
- Number of floors: 3
Room Information
- Single Rooms (80)
- Single Rooms with ensuite Wet Room (80)
Visiting
- Anytime
Parking
- Own Car Park
Hastings Court Reviews (179)
Hastings Court has a Review Score of 9.8 (9.848) out of 10, based on 29 reviews in the last 2 years.
Over all time Hastings Court has 179 reviews.
My mum moved in here from another nursing home. What can I say? It's like a hotel, everything about this home is first class. The staff, management even the hospitality staff. The reception staff are so welcoming and happy all the time. I would recommend 110%.
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A massive thank you to every single staff member there who helped with no questions asked. You have all been amazing.
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A lovely care home, with very helpful staff. Nothing is too much trouble, from my very first visit for a look around they were very informative, and continue to be helpful in my first experience with a care home, looking after a dear friend.
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From my very first contact with staff at Hastings Court I was impressed by the standard set: from secure entry, with guest linked to residents, to Covid testing adherence before entry. The reception area was welcoming and frankly unexpectedly lovely. The staff are exceptional in my opinion.
When my Mother arrived they were kind enough to arrange some pictures hung on the wall for her so her room was personalised with pictures, ornaments and flowers As my Mother became more frail and her needs changed the nursing staff were really impressive. Nurses were exceptional when they contacted me as her health deteriorated. Thank you all
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Been in the reception and lovely coffee and cakes.
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My mother has lived here for several years and is very happy. My brothers visit regularly and I come several time a year as I live a distance away. We have always found the staff friendly and professional the place is spotless and the care is second to none (and I have worked in care for years). Happy Mum is here.
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Beautiful building, excellent, polite and helpful staff.
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My mother stayed at Hastings Court for four months. The food was appalling; mum frequently said, "they must be going broke because the food was atrocious". My mother had the mental capacity to tell people what she needed; she frequently sent me photos of the food she was given. She declined food as it was unsuitable for someone with her medical condition. She is pescatarian and for the first month was served meat. My mother requested to see a doctor, and I also asked this on her behalf, but this never happened. The deputy manager was adamant a doctor had seen her, but I later became aware he looked at her from a door but had not talked to her. I visited my mother to find her in severe pain, so I took her to A&E. She was found to be constipated and needed three blood transfusions. It should never have happened. Some of the carers were nice but others made my mother "feel like rubbish".
Thank you for taking the time to raise your concerns. We view all feedback as an opportunity to improve the service we deliver and appreciate your assistance in the ongoing improvement of the care we provide.
Moved to Hastings Court five weeks ago from another residential care home due to increasing health needs. From the minute I came in the front door everyone has been so friendly and caring. Days go very quickly as there are so many different activities on offer including lunch at the local pub! Thank you to all the staff at Hasting Court for making me feel Hastings Court is my home.
Thank you for taking the time to leave this review. We are very pleased that you are so happy here!
A wonderful home, great care and support. Looking after my Dad well and his family. the place is welcoming clean and relaxed.
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Excellence in everything.
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Excellent care home, I work locally on a Friday/Tuesday so couldn't be easier. Thanks for letting me in and thanks for all the Covid tests!
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This was a respite care stay for my husband. The administration of the stay was very efficient. Staff spent time settling my husband. They got to know him personally and offered appropriate care and activities. Food was very good and reflected his dietary needs. Family visitors were warmly welcomed. A good experience.
Thank you for your review. We are looking forward to welcoming your husband back in a couple of weeks.
The decision by the family and myself for my partner to go into care was the most difficult thing we all had to do. I can't thank the staff enough for the care and support shown to my partner and ourselves, it feels like one big family. Nothing is too much trouble for all of the staff to do. So a big thank you to every member of staff.
Thank you for this lovely review, very much appreciated.
The care my mother has received in just her first six weeks has been second to none. They have helped her settle, nursed her when poorly, reassured her, made her laugh, look beautiful, and most of all feel safe. She is so happy and thriving, Nothing is too much trouble for the lovely staff, including organising special meal for my mum, my family and I. Kindness just pours out of everybody! Nothing compares to the professionalism, kindness and family atmosphere at Hastings Court.
Thank you for your kind words. Reviews are always very much appreciated.
My Dad spent 10 terrible weeks in hospital and it was such a relief for the whole family when he was welcomed into the 'oasis' of Hastings Court. I was struck by the professionalism of the management team, nursing staff, and care workers, all of whom have done their utmost to help Dad who is settling in well. If you are searching for a home, I'd recommend you check out Hastings Court.
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Very happy with stay, excellent activities and care both myself and my sister live here.
When I came here I couldn't walk but with help and encouragement, I can now walk with a 4 wheel walker. I also suffered from depression but carers encouraged me to get up, should and start living again. I would recommend it to anyone I know.
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Three days after a complete knee replacement, I arrived at Hastings Court to start a long period of discovery. The nursing staff took good care of the supply of my pain killers. Exercises were done under the direction of a physiotherapist at the hospital. Life at Hastings Court was made enjoyable with a comfortable bed, good food and a variety of entertainment. The friendly but professional behaviour of all the staff was a great help to one on my path to recovery. Thank you.
Thank you for your review - it is very much appreciated.
This was my mum's second stay at Hastings Court, for respite care pre and post a hip replacement operation. We are so glad that we found Hastings Court as it was such a wonderful, clean, very warm and caring, and safe place for mum to have stayed during this difficult time for her. The facilities are lovely, the food is excellent and the management and staff are all amazing. There are also so many great added extras from the hairdressing to the varied and interesting entertainments and events. We would most certainly recommend Hastings Court and our sincere thanks to everyone there for the care given to our mum.
Thank you for your review, it's very much appreciated.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 30 June 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (4) & Events (0)
- 11 May 2026
Staff at Hastings Court care home are celebrating more than 150 years of caring for the town’s residents. 17 members of the team at the home on The Ridge make...
- 28 Jan 2026
A children’s book that was 30 years in the making finally got its launch at a special signing event at Hastings Court care home. Jean Marris, 95, dedicated copies of...
- 05 Jan 2026
After supporting Hastings United for more than 70 years, lifelong fan Harry Hoare walked out onto the Pilot Field pitch as one of the team’s mascots. Harry, who is a...
There are no upcoming events for Hastings Court.
Awards / Recognitions (21)
- 06 May 2026Recipient: Oakland Care
- 30 Jan 2026Recipient: Oakland Care
- 31 Jan 2025Recipient: Oakland Care
Accreditations
There are no accreditations posted yet for Hastings Court.
Meet the Team (5)

My first job in the care sector started 30 years ago, and despite exploring other career choices, I have always returned to doing what I love the most. I have been part of the Hastings Court family since 2015, and I feel extremely proud to be a member of the management team in such a fabulous home.
I feel incredibly passionate about our residents receiving the best possible care during their time with us, and all of our team members go above and beyond every day to ensure that this happens.
Seeing our residents doing the things that they love is such a treat for us all, from days out fishing, trips to the theatre or just a walk around the Old Town browsing through the antique shops, it’s sometimes the little things that count the most.

I started at Hastings Court in 2015. Before this, I worked in a small charity-run home for adults with learning disabilities for eight years. I started as a part-time Care Assistant whilst at college to study for my level 5 in Health and Social Care. I have progressed from Care Assistant to Team Leader, then Community Lead, and I am now deputy manager at Hastings Court. I love my job at Hastings Court. I enjoy the daily interaction I have with residents and staff. I feel proud to be able to support the team in helping them achieve their goals and create the best environment for our residents to live in. In my spare time, I play netball and love watching my son play football.

I have been part of the team at Hastings Court for four years now, and before this, I have worked in Administration for my entire career. I am passionate about making a difference in the lives of others and ensuring that our residents have the best quality of life at Hastings Court. I have progressed from Senior Business Administration Manager to Client Relations Manager within my time here. I really enjoy meeting new families and residents and welcoming them to Hastings Court.

Lately, I have been very involved with the commissioning of a new Oakland care home, whilst my very capable assistant, George, looks after Hastings Court.
I count myself as being so lucky to work in an environment where we are all one big family.

I train all new employees before they begin their roles at Hastings Court and ensure that all existing staff are up to date with all necessary training. I have worked here for 10 years, previously as a Night Manager and have seen the home grow from strength to strength. I am so proud to be part of a team that promotes professionalism to give the best care for all our residents.
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