Hastings Court

From walking in the door and experiencing a secure and welcoming reception to meeting the caring and friendly staff you know that your loved one is in a very special and lovely place. So much effort is put in by the staff to encourage residents and enjoy their time at Hastings Court. Staff looked after my Dad very well for his respite.

Hastings Court is light and welcoming, it is well run and the staff go out of their way to be kind and friendly, we are very fortunate to have it in Hastings.

An amazing care home, the food is up to high standards and rooms can be personalised to enhance the resident's experience. The staff are experienced, listening (very important) and sympathetic. Whilst expensive it is excellent value with no hidden extras. Compares very favourably with other care homes of our experience.

We are delighted with the care Mum receives at Hastings Court. The staff are all professional, efficient, friendly and most importantly kind. There is a real feeling of home and Mum is clearly treated like an individual, with respect and with dignity. Mum's room is very clean and well-equipped. She is happy there. The communal areas are lovely and provide a lovely space to bring Mum for coffee and cake when we visit! We feel welcome when we visit and love that we can come any day to see our lovely Mum.

So pleased we managed to get Mum here. The staff have always been so helpful and kind. Nothing seems to be too much trouble for them. I know that now Mum feels very safe in Hastings Court which is such a relief. Lovely setting, a great reception area and cake to die for! Also, love the entertainment etc. laid on for everyone, all the staff on Sunflower are so good with Mum. but all the staff are doing such a great job. It always seems to be sunny with lots of things going on when we arrive at the reception. The stimulation and company are so good for Mum. The staff all have so much patience that you cannot do anything other than admire and bless them for their hard work and attention to everyone staying there. I know at times it must be sad but they never show it, always upbeat, chatting and laughing with us and Mum. Keep up the good work I always recommend you when I can. Many thanks for all your help and care.

Always a pleasure to visit Hastings Court Care Home. Mum is looked after and listened to.

This is such a lovely care home, so clean, modern, light and welcoming and with such friendly staff with plenty of activities for the patients. My husband has been very happy here.

Hastings Court is a beautiful building with attractive gardens and spacious functional rooms. The reception area is warm and inviting with delicious treats and coffee and hosted by helpful and friendly staff. The medical staff are attentive and keep a close eye on my mum, making sure she is properly looked after and ensuring her days are as happy, peaceful and comfortable as possible. The care team are wonderful, always smiling and prepared to do whatever they can to help. All other staff I have met have all been so personable and receptive, it's always a happy experience!

My mum moved in here from another nursing home. What can I say? It's like a hotel, everything about this home is first class. The staff, management even the hospitality staff. The reception staff are so welcoming and happy all the time. I would recommend 110%.

A massive thank you to every single staff member there who helped with no questions asked. You have all been amazing.

A lovely care home, with very helpful staff. Nothing is too much trouble, from my very first visit for a look around they were very informative, and continue to be helpful in my first experience with a care home, looking after a dear friend.

When my Mother arrived they were kind enough to arrange some pictures hung on the wall for her so her room was personalised with pictures, ornaments and flowers As my Mother became more frail and her needs changed the nursing staff were really impressive. Nurses were exceptional when they contacted me as her health deteriorated. Thank you all

Been in the reception and lovely coffee and cakes.

My mother has lived here for several years and is very happy. My brothers visit regularly and I come several time a year as I live a distance away. We have always found the staff friendly and professional the place is spotless and the care is second to none (and I have worked in care for years). Happy Mum is here.

Beautiful building, excellent, polite and helpful staff.

My mother stayed at Hastings Court for four months. The food was appalling; mum frequently said, "they must be going broke because the food was atrocious". My mother had the mental capacity to tell people what she needed; she frequently sent me photos of the food she was given. She declined food as it was unsuitable for someone with her medical condition. She is pescatarian and for the first month was served meat. My mother requested to see a doctor, and I also asked this on her behalf, but this never happened. The deputy manager was adamant a doctor had seen her, but I later became aware he looked at her from a door but had not talked to her. I visited my mother to find her in severe pain, so I took her to A&E. She was found to be constipated and needed three blood transfusions. It should never have happened. Some of the carers were nice but others made my mother "feel like rubbish".

Moved to Hastings Court five weeks ago from another residential care home due to increasing health needs. From the minute I came in the front door everyone has been so friendly and caring. Days go very quickly as there are so many different activities on offer including lunch at the local pub! Thank you to all the staff at Hasting Court for making me feel Hastings Court is my home.

A wonderful home, great care and support. Looking after my Dad well and his family. the place is welcoming clean and relaxed.

Excellence in everything.

Excellent care home, I work locally on a Friday/Tuesday so couldn't be easier. Thanks for letting me in and thanks for all the Covid tests!