
Always clean, good facilities, staff go above and beyond what is expected.George P(Grandson of Resident/Service User)



Always clean, good facilities, staff go above and beyond what is expected.George P(Grandson of Resident/Service User)



Designed specifically to support later-life care, Hastings Court provides expert residential, nursing, memory, and respite services within a friendly and homely environment.
The home offers 72 private bedrooms, each with its own en-suite facilities, creating a comfortable space for residents to call their own. Communal amenities include inviting day rooms, a hairdressing salon, a welcoming café-style bistro and bar area, and attractive landscaped gardens where residents can relax and spend time...
Care Provided by Hastings Court
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 80 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
(These prices are only a guideline, please contact Hastings Court to find out the exact price for your requirements.) All of our fees are fully inclusive and based on Individual Care needs. To discuss further please contact us.
The price(s) shown are provided by the care home. Contact Hastings Court for full pricing details and T&Cs.
Contact Hastings Court to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Oakland Care
- Private Owned
Person in charge
- Kaye Giles (General Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2014
- Last Refurbishment: 2024
- Number of floors: 3
Room Information
- Single Rooms (80)
- Single Rooms with ensuite Wet Room (80)
Visiting
- Anytime
Parking
- Own Car Park
Hastings Court Reviews (179)
Hastings Court has a Review Score of 9.8 (9.848) out of 10, based on 29 reviews in the last 2 years.
Over all time Hastings Court has 179 reviews.
I would definitely recommend Hastings Court, it feels warm and safe and the food is excellent. There is even a hairdressers and chiropodist available and lots of events to entertain the residents.
Thank you Susan. It's a pleasure to have your mum here with us.
I would like to express my thanks and gratitude for the wonderful care given to my dad by all staff and management. Very person-centred, caring and respectful. Also, the kindness and empathy shown to myself at a difficult time by all staff both in the reception area and on my dad's floor. I feel confident and reassured that my dad is having the best possible care and support.
Thank you for your feedback. I will share your review with the team.
My mother has received outstanding care at Hastings Court Care Home. She was blind and completely bedridden for the whole of the 6 years she was a resident. I have been able to be with her every day for the last week of her life, all day. All her carers and every team member has supported her devotedly and very kindly with great professionalism. I have also seen how every resident's needs are addressed individually and with great kindness.
Thank you for your lovely review. I will share your feedback with out team.
We are extremely satisfied with the care that is given to Nan. She has settled so well and is happy. She really enjoys the activities and is part more and more. The staff have always made our family feel very welcome and are friendly. The activities provided are of an outstanding standard. I'm a little bit jealous I don't live here! Thank you.
Thank you for your lovely review. I will share this with the team and I am sure they will be delighted with your positive feedback.
My mum was admitted for end of life care, and from the moment she arrived, she was very well looked after. Her room was always clean and tidy, and she loved the floor to ceiling windows as she would she the trees outside. The staff were very attentive at such a difficult time for her, and it was greatly appreciated by myself and my wife. Thank you all.
Thank you for your lovely review. I will share with the teams, as they really appreciate your feedback.
My husband, who has the early stages of dementia and mobility problems, spent two weeks at Hastings Court allowing me to have a rest. The care he received was excellent. The staff were attentive, kind and caring. The food was of a very high standard. The whole feel of the place is like a lovely hotel. He very much enjoyed his stay, we will certainly be using the facility again. To quote my husband on his return home, 'I had a lovely time, everyone was very nice. The food was good and I slept well.' What more could I ask. I know he can stay again and I can relax knowing he's having the very best care. I can't thank the staff enough.
Thank you for your lovely review. I will share this with the team.
Friendly staff but could do with more staff (carers). Very clean environment - nice dining area and lounge. The food is good. The laundry service is very slow.
Thank you for your review. As a company, we have very good staffing numbers. However, I do appreciate and recognise that you may not always see them during your visit. I will share your feedback with our teams.
I am extremely grateful to Hastings Court for taking such great care of my parents during their 2-week respite break. They were made to feel at home and were very well looked after. This made me feel at ease knowing they were happy and safe. I would like to thank them all for the care, entertainment, great food, outings and communication throughout. I would highly recommend Hastings Court.
Thank you for your lovely review. We appreciate feedback to share with our teams.
As I'm bed bound the care and personal levels of contact with others means I never feel lonely or forgotten. All the staff at all levels could not be more caring and willing - especially as I need high levels of attention day and night. I cannot speak too highly of them.
Thank you for your review it is important to us to hear your feedback. I will share your comments with our team.
Lovely home with a great happy feel to it. Hotel level of service with lots of activities. Always heard very good feedback on the meals and the tasty snacks. A real community feel and always going that extra bit to make sure everyone is involved from the home's own newspaper to drinks and singalongs. Would certainly recommend to anyone.
Thank you for your lovely review. Your feedback is important to us.
All staff have been excellent in the care provided and we have been made to feel very welcome and that nothing is a chore. A full entertainment package was always keeping my dad busy and involved in the home. Even in these difficult and changing times, we were kept up to date in the care and adventures that Dad got up to. Dad could often be a bit of a moaner and he never had a bad thing to stay in his time at Hastings Court, which is the highest praise possible!
Thank you for your lovely review. Your feedback is very important to us.
Very well led, I'm extremely happy with the care my mum receives.
Thank you for your lovely review. We really value your feedback
My gran stayed at Hastings Court on two different occasions, once after a fall and again a year later for end of life/palliative care. She absolutely loved Hasting Court, the environment, the atmosphere, and most of all the amazing dedicated staff. She loved joining the variety of activities, the lovely food, and feeling at home with friends. Her end-of-life care was outstanding, being treated with dignity, love, and person-centered care by the dedicated staff who worked around the clock.
Thank you for your lovely review. Your feedback is very important to us.
Very happy with care that Auntie receives.
Thank you for your review. Your feedback is very important to us.
I think this is an amazing care home and would put a relative in here. Excellent service with a caring and homely feel.
Thank you for your valuable review. We will share this feedback with our team.
The care staff are really good. The activities team are fantastic at keeping residents' spirits up during Covid-19. Can't recommend Hastings Court highly enough.
Thank you for your review, your feedback is important to us.
One of a series of one to one visits with my dad who is at Hastings Court temporarily whilst recovering after a fall. Meetings are short but well organised to cope with the current covid19 measures. He is happy at the care home, but looking forward to returning to his own home as soon as practicable.
Thank you for your lovely feedback, it is always welcome.
Excellent care, good communication. I have been continually impressed by the quality of care and compassion given by the staff. I cannot thank them enough for the care my father receives.
Thank you for your feedback it is very important to us.
Wonderful caring, loving and efficient care home. Great attention paid to individuals personal preferences. food excellent and imaginative and pleasant accommodation. An enormous effort made to entertain residents whatever their needs. Excellent bistro for socialising and meeting visitors. I cannot fault it.
Thank you so much for your review. I will share your feedback with our team.
I cannot speak highly enough of all the staff and the way in which they tackled a challenging time.
Thank you for your wonderful review. I will share with our teams as its always nice to have nice feedback.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 30 June 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (4) & Events (0)
- 11 May 2026
Staff at Hastings Court care home are celebrating more than 150 years of caring for the town’s residents. 17 members of the team at the home on The Ridge make...
- 28 Jan 2026
A children’s book that was 30 years in the making finally got its launch at a special signing event at Hastings Court care home. Jean Marris, 95, dedicated copies of...
- 05 Jan 2026
After supporting Hastings United for more than 70 years, lifelong fan Harry Hoare walked out onto the Pilot Field pitch as one of the team’s mascots. Harry, who is a...
There are no upcoming events for Hastings Court.
Awards / Recognitions (21)
- 06 May 2026Recipient: Oakland Care
- 30 Jan 2026Recipient: Oakland Care
- 31 Jan 2025Recipient: Oakland Care
Accreditations
There are no accreditations posted yet for Hastings Court.
Meet the Team (5)

My first job in the care sector started 30 years ago, and despite exploring other career choices, I have always returned to doing what I love the most. I have been part of the Hastings Court family since 2015, and I feel extremely proud to be a member of the management team in such a fabulous home.
I feel incredibly passionate about our residents receiving the best possible care during their time with us, and all of our team members go above and beyond every day to ensure that this happens.
Seeing our residents doing the things that they love is such a treat for us all, from days out fishing, trips to the theatre or just a walk around the Old Town browsing through the antique shops, it’s sometimes the little things that count the most.

I started at Hastings Court in 2015. Before this, I worked in a small charity-run home for adults with learning disabilities for eight years. I started as a part-time Care Assistant whilst at college to study for my level 5 in Health and Social Care. I have progressed from Care Assistant to Team Leader, then Community Lead, and I am now deputy manager at Hastings Court. I love my job at Hastings Court. I enjoy the daily interaction I have with residents and staff. I feel proud to be able to support the team in helping them achieve their goals and create the best environment for our residents to live in. In my spare time, I play netball and love watching my son play football.

I have been part of the team at Hastings Court for four years now, and before this, I have worked in Administration for my entire career. I am passionate about making a difference in the lives of others and ensuring that our residents have the best quality of life at Hastings Court. I have progressed from Senior Business Administration Manager to Client Relations Manager within my time here. I really enjoy meeting new families and residents and welcoming them to Hastings Court.

Lately, I have been very involved with the commissioning of a new Oakland care home, whilst my very capable assistant, George, looks after Hastings Court.
I count myself as being so lucky to work in an environment where we are all one big family.

I train all new employees before they begin their roles at Hastings Court and ensure that all existing staff are up to date with all necessary training. I have worked here for 10 years, previously as a Night Manager and have seen the home grow from strength to strength. I am so proud to be part of a team that promotes professionalism to give the best care for all our residents.
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