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Hastings Court

314 The Ridge, Hastings, East Sussex TN34 2RA
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Always clean, good facilities, staff go above and beyond what is expected.George P(Grandson of Resident/Service User)
Hastings Court, Hastings
Hastings Court, Hastings
Hastings Court, Hastings

Designed specifically to support later-life care, Hastings Court provides expert residential, nursing, memory, and respite services within a friendly and homely environment.

The home offers 72 private bedrooms, each with its own en-suite facilities, creating a comfortable space for residents to call their own. Communal amenities include inviting day rooms, a hairdressing salon, a welcoming café-style bistro and bar area, and attractive landscaped gardens where residents can relax and spend time...  

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Care Provided by Hastings Court

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,550N/A
Residential Dementia CareFrom £1,550N/A
Nursing Care£1,960 - £1,960N/A

(These prices are only a guideline, please contact Hastings Court to find out the exact price for your requirements.) All of our fees are fully inclusive and based on Individual Care needs. To discuss further please contact us.

Contact Hastings Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Kaye Giles (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2014
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (80)
  • Single Rooms with ensuite Wet Room (80)

Visiting

  • Anytime

Parking

  • Own Car Park

Hastings Court Reviews (179)

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9.8

Hastings Court has a Review Score of 9.8 (9.848) out of 10, based on 29 reviews in the last 2 years. Over all time Hastings Court has 179 reviews.

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Showing 179 reviews matching selected criteria
Review from Susan M (Daughter of Resident) published on 2 March 2022 Submitted via Website
Overall Experience
My Mother was taken to Hastings Court for respite care in January. We have been very impressed with the love and care she has received. The staff are all brilliant and all very kind. Even when in lock down they could not do enough to keep us informed and speak to Mum by phone.

I would definitely recommend Hastings Court, it feels warm and safe and the food is excellent. There is even a hairdressers and chiropodist available and lots of events to entertain the residents.

Reply from Kaye Giles, Manager at Hastings Court

Thank you Susan. It's a pleasure to have your mum here with us.

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Review from Donna H (Daughter of Resident) published on 12 January 2022 Submitted via Postal Card
Overall Experience

I would like to express my thanks and gratitude for the wonderful care given to my dad by all staff and management. Very person-centred, caring and respectful. Also, the kindness and empathy shown to myself at a difficult time by all staff both in the reception area and on my dad's floor. I feel confident and reassured that my dad is having the best possible care and support.

Reply from Georgina Gamble, Registered Manager at Hastings Court

Thank you for your feedback. I will share your review with the team.

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Review from Judith M (Daughter of Resident) published on 30 November 2021 Submitted via Postal Card
Overall Experience

My mother has received outstanding care at Hastings Court Care Home. She was blind and completely bedridden for the whole of the 6 years she was a resident. I have been able to be with her every day for the last week of her life, all day. All her carers and every team member has supported her devotedly and very kindly with great professionalism. I have also seen how every resident's needs are addressed individually and with great kindness.

Reply from Georgina Gamble, Registered Manager at Hastings Court

Thank you for your lovely review. I will share your feedback with out team.

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Review from Katy H (Granddaughter of Resident) published on 22 November 2021 Submitted via Postal Card
Overall Experience

We are extremely satisfied with the care that is given to Nan. She has settled so well and is happy. She really enjoys the activities and is part more and more. The staff have always made our family feel very welcome and are friendly. The activities provided are of an outstanding standard. I'm a little bit jealous I don't live here! Thank you.

Reply from Georgina Gamble, Registered Manager at Hastings Court

Thank you for your lovely review. I will share this with the team and I am sure they will be delighted with your positive feedback.

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Review from John J (Son of Resident) published on 26 October 2021 Submitted via Postal Card
Overall Experience

My mum was admitted for end of life care, and from the moment she arrived, she was very well looked after. Her room was always clean and tidy, and she loved the floor to ceiling windows as she would she the trees outside. The staff were very attentive at such a difficult time for her, and it was greatly appreciated by myself and my wife. Thank you all.

Reply from Georgina Gamble, Registered Manager at Hastings Court

Thank you for your lovely review. I will share with the teams, as they really appreciate your feedback.

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Review from Jean J (Wife of Resident) published on 11 October 2021 Submitted via Website
Overall Experience

My husband, who has the early stages of dementia and mobility problems, spent two weeks at Hastings Court allowing me to have a rest. The care he received was excellent. The staff were attentive, kind and caring. The food was of a very high standard. The whole feel of the place is like a lovely hotel. He very much enjoyed his stay, we will certainly be using the facility again. To quote my husband on his return home, 'I had a lovely time, everyone was very nice. The food was good and I slept well.' What more could I ask. I know he can stay again and I can relax knowing he's having the very best care. I can't thank the staff enough.

Reply from Georgina Gamble, Registered Manager at Hastings Court

Thank you for your lovely review. I will share this with the team.

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Review from S W (Wife of Resident) published on 5 August 2021 Submitted via Postal Card
Overall Experience

Friendly staff but could do with more staff (carers). Very clean environment - nice dining area and lounge. The food is good. The laundry service is very slow.

Reply from Georgina Gamble, Registered Manager at Hastings Court

Thank you for your review. As a company, we have very good staffing numbers. However, I do appreciate and recognise that you may not always see them during your visit. I will share your feedback with our teams.

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Review from S W (Daughter of Resident) published on 30 July 2021 Submitted via Postal Card
Overall Experience

I am extremely grateful to Hastings Court for taking such great care of my parents during their 2-week respite break. They were made to feel at home and were very well looked after. This made me feel at ease knowing they were happy and safe. I would like to thank them all for the care, entertainment, great food, outings and communication throughout. I would highly recommend Hastings Court.

Reply from Georgina Gamble, Registered Manager at Hastings Court

Thank you for your lovely review. We appreciate feedback to share with our teams.

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Review from G G (Resident / Service User) published on 23 June 2021 Submitted via Postal Card
Overall Experience

As I'm bed bound the care and personal levels of contact with others means I never feel lonely or forgotten. All the staff at all levels could not be more caring and willing - especially as I need high levels of attention day and night. I cannot speak too highly of them.

Reply from Georgina Gamble, Registered Manager at Hastings Court

Thank you for your review it is important to us to hear your feedback. I will share your comments with our team.

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Review from Ruth G (Wife of Resident) published on 3 June 2021 Submitted via Website
Overall Experience

Lovely home with a great happy feel to it. Hotel level of service with lots of activities. Always heard very good feedback on the meals and the tasty snacks. A real community feel and always going that extra bit to make sure everyone is involved from the home's own newspaper to drinks and singalongs. Would certainly recommend to anyone.

Reply from Georgina Gamble, Registered Manager at Hastings Court

Thank you for your lovely review. Your feedback is important to us.

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Review from M G (Son of Resident) published on 3 June 2021 Submitted via Website
Overall Experience

All staff have been excellent in the care provided and we have been made to feel very welcome and that nothing is a chore. A full entertainment package was always keeping my dad busy and involved in the home. Even in these difficult and changing times, we were kept up to date in the care and adventures that Dad got up to. Dad could often be a bit of a moaner and he never had a bad thing to stay in his time at Hastings Court, which is the highest praise possible!

Reply from Georgina Gamble, Registered Manager at Hastings Court

Thank you for your lovely review. Your feedback is very important to us.

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Review from S R (Daughter of Resident) published on 24 May 2021 Submitted via Postal Card
Overall Experience
My mum has lived at Hastings Court now for five years. The care is excellent. The home is full of laughter and feels like home.

Very well led, I'm extremely happy with the care my mum receives.

Reply from Georgina Gamble, Registered Manager at Hastings Court

Thank you for your lovely review. We really value your feedback

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Review from Chloe W (Granddaughter of Resident) published on 24 May 2021 Submitted via Postal Card
Overall Experience

My gran stayed at Hastings Court on two different occasions, once after a fall and again a year later for end of life/palliative care. She absolutely loved Hasting Court, the environment, the atmosphere, and most of all the amazing dedicated staff. She loved joining the variety of activities, the lovely food, and feeling at home with friends. Her end-of-life care was outstanding, being treated with dignity, love, and person-centered care by the dedicated staff who worked around the clock.

Reply from Georgina Gamble, Registered Manager at Hastings Court

Thank you for your lovely review. Your feedback is very important to us.

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Review from C F (Niece of Resident) published on 20 May 2021 Submitted via Postal Card
Overall Experience

Very happy with care that Auntie receives.

Reply from Georgina Gamble, Registered Manager at Hastings Court

Thank you for your review. Your feedback is very important to us.

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Review from L E (Friend of Resident) published on 18 May 2021 Submitted via Postal Card
Overall Experience

I think this is an amazing care home and would put a relative in here. Excellent service with a caring and homely feel.

Reply from Georgina Gamble, Registered Manager at Hastings Court

Thank you for your valuable review. We will share this feedback with our team.

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Review from Jonathan L (Brother of Resident) published on 25 September 2020 Submitted via Postal Card
Overall Experience

The care staff are really good. The activities team are fantastic at keeping residents' spirits up during Covid-19. Can't recommend Hastings Court highly enough.

Reply from Georgina Gamble, Registered Manager at Hastings Court

Thank you for your review, your feedback is important to us.

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Review from Brian G (Son of Resident) published on 21 September 2020 Submitted via Postal Card
Overall Experience

One of a series of one to one visits with my dad who is at Hastings Court temporarily whilst recovering after a fall. Meetings are short but well organised to cope with the current covid19 measures. He is happy at the care home, but looking forward to returning to his own home as soon as practicable.

Reply from Georgina Gamble, Registered Manager at Hastings Court

Thank you for your lovely feedback, it is always welcome.

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Review from E B (Daughter of Resident) published on 16 September 2020 Submitted via Postal Card
Overall Experience

Excellent care, good communication. I have been continually impressed by the quality of care and compassion given by the staff. I cannot thank them enough for the care my father receives.

Reply from Georgina Gamble, Registered Manager at Hastings Court

Thank you for your feedback it is very important to us.

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Review from G B (Respite Resident) published on 6 August 2020 Submitted via Postal Card
Overall Experience

Wonderful caring, loving and efficient care home. Great attention paid to individuals personal preferences. food excellent and imaginative and pleasant accommodation. An enormous effort made to entertain residents whatever their needs. Excellent bistro for socialising and meeting visitors. I cannot fault it.

Reply from Georgina Gamble, Registered Manager at Hastings Court

Thank you so much for your review. I will share your feedback with our team.

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Review from Marion D (Daughter of Resident) published on 10 July 2020 Submitted via Website
Overall Experience
My father has been cared for in the most compassionate, professional and loving way. He had his 99th birthday in May, and I was allowed to visit, he had so many cards and present and a wonderful cake. They facilitate video calls and constantly keep me updated with his health and well being.

I cannot speak highly enough of all the staff and the way in which they tackled a challenging time.

Reply from Georgina Gamble, Registered Manager at Hastings Court

Thank you for your wonderful review. I will share with our teams as its always nice to have nice feedback.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 30 June 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (4) & Events (0)

News
  • 11 May 2026

    Staff at Hastings Court care home are celebrating more than 150 years of caring for the town’s residents. 17 members of the team at the home on The Ridge make...

  • 28 Jan 2026

    A children’s book that was 30 years in the making finally got its launch at a special signing event at Hastings Court care home. Jean Marris, 95, dedicated copies of...

  • 05 Jan 2026

    After supporting Hastings United for more than 70 years, lifelong fan Harry Hoare walked out onto the Pilot Field pitch as one of the team’s mascots. Harry, who is a...

Upcoming Events

There are no upcoming events for Hastings Court.

Awards / Recognitions (21)

  • 06 May 2026Recipient: Oakland Care
  • 30 Jan 2026Recipient: Oakland Care
  • 31 Jan 2025Recipient: Oakland Care

Accreditations

There are no accreditations posted yet for Hastings Court.

Meet the Team (5)

Kaye Giles
Kaye GilesJob Title Senior General ManagerJoined 2015

My first job in the care sector started 30 years ago, and despite exploring other career choices, I have always returned to doing what I love the most. I have been part of the Hastings Court family since 2015, and I feel extremely proud to be a member of the management team in such a fabulous home.

I feel incredibly passionate about our residents receiving the best possible care during their time with us, and all of our team members go above and beyond every day to ensure that this happens.

Seeing our residents doing the things that they love is such a treat for us all, from days out fishing, trips to the theatre or just a walk around the Old Town browsing through the antique shops, it’s sometimes the little things that count the most.

Sam Westlake
Sam WestlakeJob Title Deputy ManagerJoined 2015

I started at Hastings Court in 2015. Before this, I worked in a small charity-run home for adults with learning disabilities for eight years. I started as a part-time Care Assistant whilst at college to study for my level 5 in Health and Social Care. I have progressed from Care Assistant to Team Leader, then Community Lead, and I am now deputy manager at Hastings Court. I love my job at Hastings Court. I enjoy the daily interaction I have with residents and staff. I feel proud to be able to support the team in helping them achieve their goals and create the best environment for our residents to live in. In my spare time, I play netball and love watching my son play football.

Sara Baldock-Apps
Sara Baldock-AppsJob Title Client Relations ManagerJoined 2021

I have been part of the team at Hastings Court for four years now, and before this, I have worked in Administration for my entire career. I am passionate about making a difference in the lives of others and ensuring that our residents have the best quality of life at Hastings Court. I have progressed from Senior Business Administration Manager to Client Relations Manager within my time here. I really enjoy meeting new families and residents and welcoming them to Hastings Court.

Ricky Galloway
Ricky GallowayJob Title Maintenance Manager for Hastings Court and Senior Maintencance Manager for Oakland CareJoined 2014
My job is so varied and that's what I love about it! I support not only the home in general with all aspects of home care, plumbing, décor etc but help residents and their families to personalise their rooms.
Lately, I have been very involved with the commissioning of a new Oakland care home, whilst my very capable assistant, George, looks after Hastings Court.

I count myself as being so lucky to work in an environment where we are all one big family.

Michelle Walker
Michelle WalkerJob Title Training ManagerJoined 2013

I train all new employees before they begin their roles at Hastings Court and ensure that all existing staff are up to date with all necessary training. I have worked here for 10 years, previously as a Night Manager and have seen the home grow from strength to strength. I am so proud to be part of a team that promotes professionalism to give the best care for all our residents.

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