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Hastings Court

314 The Ridge, Hastings, East Sussex TN34 2RA
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Always clean, good facilities, staff go above and beyond what is expected.George P(Grandson of Resident/Service User)
Hastings Court, Hastings
Hastings Court, Hastings
Hastings Court, Hastings

Designed specifically to support later-life care, Hastings Court provides expert residential, nursing, memory, and respite services within a friendly and homely environment.

The home offers 72 private bedrooms, each with its own en-suite facilities, creating a comfortable space for residents to call their own. Communal amenities include inviting day rooms, a hairdressing salon, a welcoming café-style bistro and bar area, and attractive landscaped gardens where residents can relax and spend time...  

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Care Provided by Hastings Court

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,550N/A
Residential Dementia CareFrom £1,550N/A
Nursing Care£1,960 - £1,960N/A

(These prices are only a guideline, please contact Hastings Court to find out the exact price for your requirements.) All of our fees are fully inclusive and based on Individual Care needs. To discuss further please contact us.

Contact Hastings Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Kaye Giles (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2014
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (80)
  • Single Rooms with ensuite Wet Room (80)

Visiting

  • Anytime

Parking

  • Own Car Park

Hastings Court Reviews (179)

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9.8

Hastings Court has a Review Score of 9.8 (9.848) out of 10, based on 29 reviews in the last 2 years. Over all time Hastings Court has 179 reviews.

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Showing 179 reviews matching selected criteria
Review from Richard N (Son of Resident) published on 10 July 2020 Submitted via Website
Overall Experience

Hastings Court has provided an excellent level of care for my mother. The dedicated staff ensure that the best standards are met and often exceeded to ensure that she is kept happy, healthy and safe. I would recommend Hastings Court to anyone regardless of their needs, as they have suitably recognised and adapted to the needs of my mother, whose progressive onset of dementia took hold over a period of time. I am glad that we chose Hastings Court in our search for a suitable setting for my mother, and I am grateful for the excellent service they provide.

Reply from Georgina Gamble, Registered Manager at Hastings Court

Thank you for your lovely review. I will be sure to share your feedback with our teams.

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Review from Paul S (Son of Resident) published on 9 July 2020 Submitted via Website
Overall Experience

I have very high regard for the staff and service provided in Hastings Court and would not hesitate to recommend it. The activities staff work very hard to keep the residents occupied and entertained.

Reply from Georgina Gamble, Registered Manager at Hastings Court

Thank you very much for your review it is appreciated. I will forward your feedback to our teams.

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Review from K D (Daughter of Resident) published on 19 March 2020 Submitted via Postal Card
Overall Experience

Mums words: I feel safe here, everyone here is so welcoming and kind. I can come and go as I please; food is lovely.

Family: There is a reason why were are paying for Mum to stay here! Best home in the area, all staff smiling and can't do enough to help. My son loves the free banana milkshake! Personal touches all round: Fabulous place.

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Review from D L (Resident / Service User) published on 9 March 2020 Submitted via Postal Card
Overall Experience

I have been a resident since November 2019. The care I have received has been exemplary. The care home is a new build boundary, so it is well equipped and spacious. The activities team arrange all kinds of events to ensure the residents social needs are met. I thoroughly recommend Hastings Court care home.

Reply from Georgina Gamble, Registered Manager at Hastings Court

Thank you for your review. I will share your feedback with the team.

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Review from Granville B (Respite Resident) published on 12 February 2020 Submitted via Postal Card
Overall Experience

I could not fault the care I received in my short respite stay. Quite impressive. Obviously I was in much pain with my knee replacement and effects from tablets so I could not enjoy all your facilities. But what I saw on my walks on my crutches along the corridor, I could see how lovely it all looked.

Reply from Georgina Gamble, Registered Manager at Hastings Court

Thank you for your review. I will pass your feedback to our team.

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Review from S C (Friend of Resident) published on 29 January 2020 Submitted via Postal Card
Overall Experience

As an experienced carer, I have working in many Homes but have never been in such a lovely place. Nothing is too much bother, everyone is nice and caring. Surroundings are homely and relaxing. Well done to all who work here it is amazing.

Reply from Georgina Gamble, Registered Manager at Hastings Court

Thank you, your feedback is very valuable to us. I will pass your lovely feedback to our team

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Review from M H (Daughter of Resident) published on 6 January 2020 Submitted via Postal Card
Overall Experience
I just wanted to express our heartfelt thanks, for a wonderful Christmas Day, for our Dad and his family.
The staff went over and above to make the day really special, and the Christmas lunch was delicious.

It was so kind of so many of the staff team, to work on Christmas Day to make it so lovely for the residents.

Reply from Georgina Gamble, Registered Manager at Hastings Court

Thank you so much for your lovely comments. I will pass your feedback onto the teams.

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Review from Carol M (Friend of Resident) published on 5 December 2019 Submitted via Postal Card
Overall Experience

I came unexpectedly to see one of the residents, and I can honestly say I haven't seen him so happy for a long time. He told me the care provided and the friendliness of the staff were all excellent. From what I saw (and I used to work for solicitors so have seen many residential homes) this home is well run and provides a happy, relaxed atmosphere.

Reply from Georgina Gamble, Registered Manager at Hastings Court

Thank you very much for your kind review. I will pass your comments to our team.

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Review from D A (Resident / Service User) published on 11 November 2019 Submitted via Postal Card
Overall Experience

Highly recommended. Loving care, clean room and good variety of food. Staff go out of their way to please. In the bistro more savouries and fruit selection.

Reply from Georgina Gamble, Registered Manager at Hastings Court

Thank you for your lovely feedback. I will share your views with the staff.

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Review from F W (Resident / Service User) published on 5 November 2019 Submitted via Postal Card
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I am very happy here. Staff are excellent.

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Review from B P (Husband of Resident) published on 16 October 2019 Submitted via Postal Card
Overall Experience

Since my wife moved in a couple of months ago, we as a family have been impressed with the whole package of care, facilities and activities shared by everyone at Hastings Court. My wife settled in straight away and seems very much at home. Thank you to everyone for the support and care offered to noth my wife and myself.

Reply from Georgina Gamble, Registered Manager at Hastings Court

Thank you very much for your lovely feedback. It is always nice to share positive reviews with our team.

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Review from J S (Partner of Resident) published on 3 September 2019 Submitted via Postal Card
Overall Experience

Excellent in every way possible.

Reply from Georgina Gamble, Registered Manager at Hastings Court

Thank you so much for your lovely review and I will share your feedback with all the staff.

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Review from Corrine H (Daughter of Resident) published on 20 August 2019 Submitted via Postal Card
Overall Experience

I don't know how to express my gratitude to all staff at Hastings Court. I could have two weeks respite care from my elderly parents and go away on holiday knowing they had the best care imaginable in a home from home experience. They thought they were in a 5-star hotel!! Every care in detail is given to the decor, nursing and day to day care and the kindness throughout. The loving goodbyes they were given when they left were so considerate and I know my parents would happily return in the future.

Reply from Georgina Gamble, Registered Manager at Hastings Court

Thank you for your wonderful feedback. What lovely comments to share with the team.

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Review from Jack H (Son-in-law of Resident) published on 22 July 2019 Submitted via Website
Overall Experience

My mother-in-law went into Hastings Court for respite in February and decided to stay as a permanent resident in May. We now all feel part of a large family with the staff and other residents. It has a really good feel about it and I go most days, sometimes twice a day, and I have observed the staff to see how they are when they're with the residents and I can honestly say they are spot on. They have meetings most days to see how new residents are settling in and how residents that have been there long term are doing. The night staff go round hourly to check all the residents are safe and well. Just knowing that my mother in law is safe, happy and well looked after 24/7 has taken a huge amount of stress of all the family and we can't recommend the staff and Hastings Court highly enough.

Reply from Georgina Gamble, Registered Manager at Hastings Court

Thank you so much for your feedback as it is very important to us that the staff are recognised for all their hard work and dedication.

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Review from John W (Respite Resident) published on 31 May 2019 Submitted via Website
Overall Experience
This care home has a real buzz about it.
They looked after me really well during my stay earlier in the month.
They laid on some great entertainment in the downstairs area with singers and music and some lovely cakes.

I would really recommend them for their friendly and caring environment.

Reply from Georgina Gamble, Registered Manager at Hastings Court

Thank you for your feedback.

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Review from Geraldine S (Friend of Resident) published on 29 May 2019 Submitted via Postal Card
Overall Experience

Excellent throughout.

Reply from Georgina Gamble, Registered Manager at Hastings Court

Thank you for your review, it is important to us.

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Review from K B (Son of Resident) published on 29 May 2019 Submitted via Postal Card
Overall Experience
My father was transferred to Hastings Court from hospital in a very serious condition and we were told it was for end of life care.
Within three to four weeks, the wonderful staff had improved his condition to such a degree that they were able to transfer him from the nursing floor to the dementia floor.
We have our father back and chatting to us in his own way and making jokes and playing his mouth organ. It makes us happy to see him like this. The staff genuinely care about the residents and we cannot praise them highly enough for their kindness and dedication.

The home itself is kept clean to a high standard and is comfortable and lovely.

Reply from Georgina Gamble, Registered Manager at Hastings Court

Thank you for your lovely feedback. I will share your kind words with the staff.

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Review from B H (Daughter of Resident) published on 8 May 2019 Submitted via Postal Card
Overall Experience

I viewed several care homes before Hastings Court but as soon as I walked in I felt that this was the place for my Mum. We call it 'The hotel' because it is like a 5-star hotel in every way. Nothing is scrimped on and the family are supported as well as the resident. I cannot say enough good things about the staff, the rooms, the facilities and activities. Our family is so relieved that Mum is now safe, content and so well looked after.

Reply from Georgina Gamble, Registered Manager at Hastings Court

Thank you for your kind feedback.

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Review from Doreen W (Daughter of Resident) published on 7 May 2019 Submitted via Postal Card
Overall Experience

Very impressed with caring staff and facilities at Hastings Court. My mother's health has improved more than I thought possible, for which I thank her carers so much.

Reply from Georgina Gamble, Registered Manager at Hastings Court

Thank you for your review. It is always nice to hear good feedback

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Review from Richard D (Husband of Resident) published on 29 March 2019 Submitted via Postal Card
Overall Experience

My wife was very well cared for during 3 weeks for respite. The staff were attentive, respectful and loving so that my wife felt generally at ease. She always looked forward to returning home and her mental condition seemed to be markedly improved by the end of her stay. Many thanks.

Reply from Georgina Gamble, Registered Manager at Hastings Court

Thank you for your feedback.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 30 June 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (4) & Events (0)

News
  • 11 May 2026

    Staff at Hastings Court care home are celebrating more than 150 years of caring for the town’s residents. 17 members of the team at the home on The Ridge make...

  • 28 Jan 2026

    A children’s book that was 30 years in the making finally got its launch at a special signing event at Hastings Court care home. Jean Marris, 95, dedicated copies of...

  • 05 Jan 2026

    After supporting Hastings United for more than 70 years, lifelong fan Harry Hoare walked out onto the Pilot Field pitch as one of the team’s mascots. Harry, who is a...

Upcoming Events

There are no upcoming events for Hastings Court.

Awards / Recognitions (21)

  • 06 May 2026Recipient: Oakland Care
  • 30 Jan 2026Recipient: Oakland Care
  • 31 Jan 2025Recipient: Oakland Care

Accreditations

There are no accreditations posted yet for Hastings Court.

Meet the Team (5)

Kaye Giles
Kaye GilesJob Title Senior General ManagerJoined 2015

My first job in the care sector started 30 years ago, and despite exploring other career choices, I have always returned to doing what I love the most. I have been part of the Hastings Court family since 2015, and I feel extremely proud to be a member of the management team in such a fabulous home.

I feel incredibly passionate about our residents receiving the best possible care during their time with us, and all of our team members go above and beyond every day to ensure that this happens.

Seeing our residents doing the things that they love is such a treat for us all, from days out fishing, trips to the theatre or just a walk around the Old Town browsing through the antique shops, it’s sometimes the little things that count the most.

Sam Westlake
Sam WestlakeJob Title Deputy ManagerJoined 2015

I started at Hastings Court in 2015. Before this, I worked in a small charity-run home for adults with learning disabilities for eight years. I started as a part-time Care Assistant whilst at college to study for my level 5 in Health and Social Care. I have progressed from Care Assistant to Team Leader, then Community Lead, and I am now deputy manager at Hastings Court. I love my job at Hastings Court. I enjoy the daily interaction I have with residents and staff. I feel proud to be able to support the team in helping them achieve their goals and create the best environment for our residents to live in. In my spare time, I play netball and love watching my son play football.

Sara Baldock-Apps
Sara Baldock-AppsJob Title Client Relations ManagerJoined 2021

I have been part of the team at Hastings Court for four years now, and before this, I have worked in Administration for my entire career. I am passionate about making a difference in the lives of others and ensuring that our residents have the best quality of life at Hastings Court. I have progressed from Senior Business Administration Manager to Client Relations Manager within my time here. I really enjoy meeting new families and residents and welcoming them to Hastings Court.

Ricky Galloway
Ricky GallowayJob Title Maintenance Manager for Hastings Court and Senior Maintencance Manager for Oakland CareJoined 2014
My job is so varied and that's what I love about it! I support not only the home in general with all aspects of home care, plumbing, décor etc but help residents and their families to personalise their rooms.
Lately, I have been very involved with the commissioning of a new Oakland care home, whilst my very capable assistant, George, looks after Hastings Court.

I count myself as being so lucky to work in an environment where we are all one big family.

Michelle Walker
Michelle WalkerJob Title Training ManagerJoined 2013

I train all new employees before they begin their roles at Hastings Court and ensure that all existing staff are up to date with all necessary training. I have worked here for 10 years, previously as a Night Manager and have seen the home grow from strength to strength. I am so proud to be part of a team that promotes professionalism to give the best care for all our residents.

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