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Hastings Court

314 The Ridge, Hastings, East Sussex TN34 2RA
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Always clean, good facilities, staff go above and beyond what is expected.George P(Grandson of Resident/Service User)
Hastings Court, Hastings
Hastings Court, Hastings
Hastings Court, Hastings

Designed specifically to support later-life care, Hastings Court provides expert residential, nursing, memory, and respite services within a friendly and homely environment.

The home offers 72 private bedrooms, each with its own en-suite facilities, creating a comfortable space for residents to call their own. Communal amenities include inviting day rooms, a hairdressing salon, a welcoming café-style bistro and bar area, and attractive landscaped gardens where residents can relax and spend time...  

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Care Provided by Hastings Court

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,550N/A
Residential Dementia CareFrom £1,550N/A
Nursing Care£1,960 - £1,960N/A

(These prices are only a guideline, please contact Hastings Court to find out the exact price for your requirements.) All of our fees are fully inclusive and based on Individual Care needs. To discuss further please contact us.

Contact Hastings Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Kaye Giles (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2014
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (80)
  • Single Rooms with ensuite Wet Room (80)

Visiting

  • Anytime

Parking

  • Own Car Park

Hastings Court Reviews (179)

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9.8

Hastings Court has a Review Score of 9.8 (9.848) out of 10, based on 29 reviews in the last 2 years. Over all time Hastings Court has 179 reviews.

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Showing 179 reviews matching selected criteria
Review from J S (Partner of Resident) published on 22 February 2019 Submitted via Postal Card
Overall Experience

Wonderful home with lovely staff. The home is beautifully presented with themed decorations, a cinema room and relaxing reception area. It does not feel like a care home.

Reply from Georgina Gamble, Registered Manager at Hastings Court

Thank you for your lovely feedback.

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Review from Christopher S (Son of Resident) published on 8 February 2019 Submitted via Postal Card
Overall Experience

My mother was a resident in Hastings Court for three years. The accommodation and facilities are first class with a coffee bar and cinema. Daily activities including films and games and entertainment are organised daily and advertised in local new sheets. Staff are excellent, properly trained and ever helpful. When my mother was dying she had constant attention, holding her hand and comforting her - absolutely excellent treatment.

Reply from Georgina Gamble, Registered Manager at Hastings Court

Thank you for your review. It is always nice to get positive feedback.

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Review from George P (Grandson of Resident) published on 8 February 2019 Submitted via Postal Card
Overall Experience

My nan has been at Hastings Court for over 3.5 years. Each time I visit I can see that she is cared for really well with staff that genuinely care about her wellbeing. Always clean, good facilities, staff go above and beyond what is expected.

Reply from Georgina Gamble, Registered Manager at Hastings Court

Thank you for your lovely review.

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Review from Reg S (Son of Resident) published on 23 January 2019 Submitted via Postal Card
Overall Experience
I have found all of the staff friendly, compassionate, professional and responsive to my father and to my requests when visiting or calling in to enquire about my father's condition.

The facility is clean, comfortable and welcoming, with numerous activities for the residents.

Reply from Georgina Gamble, Registered Manager at Hastings Court

Thank you very much for your kind feedback.

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Review from Shirley M (Daughter of Resident) published on 11 January 2019 Submitted via Postal Card
Overall Experience

Hastings Court provided the most excellent end of life care for my mother. All members of staff were extremely helpful, pleasant and obliging. The nursing and care levels were very high. I don't think my mother could have come to a better place. It is comfortable and homely, yet feels like a hotel. Thank you so much for providing such a beautiful "package" for people who are unwell.

Reply from Georgina Gamble, Registered Manager at Hastings Court

Thank you for your lovely feedback

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Review from H C (Daughter of Resident) published on 2 November 2018 Submitted via Postal Card
Overall Experience
The transformation to move mum from her previous nursing home was seamless - everything was well organised.

Staff are very welcoming and most importantly, they listen to my sister and I. Our mum is too poorly to be able to access all the facilities but other residents seem to be enjoying themselves.

Reply from Georgina Gamble, Registered Manager at Hastings Court

Thank you for your review.

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Review from S A (Resident / Service User) published on 26 October 2018 Submitted via Postal Card
Overall Experience

Excellent care provided. Staff were always very helpful and nothing was too much trouble. Food very good. Clean, comfortable room with a good atmosphere

Reply from Georgina Gamble, Registered Manager at Hastings Court

Thank you for your review. We always appreciate feedback.

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Review from C P (Son of Resident) published on 26 September 2018 Submitted via Postal Card
Overall Experience

My mother received the kindest and most considerate care during the final weeks of her life.

Reply from Georgina Gamble, Registered Manager at Hastings Court

Thank you for your review. It is always nice to hear positive feedback.

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Review from Tracey H (Niece of Resident) published on 26 September 2018 Submitted via Website
Overall Experience
The first time I entered Hastings Court to visit my aunt, I could see the level of care and commitment of all staff.
Nothing is too much trouble, for my aunt or us as visitors.
Its always clean and tidy, the corridors add to the homely feel with pictures and furnishings.
Well done to all the staff who work so hard, even to the point of giving me hugs when it's been emotional.

You are all amazing.

Reply from Georgina Gamble, Registered Manager at Hastings Court

Thank you for your feedback, it is always welcome.

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Review from J B (Wife of Resident) published on 26 September 2018 Submitted via Postal Card
Overall Experience
My husband came for 2 weeks respite care on the dementia floor named "Sunflower".

He settled in quickly and seemed very happy and relaxed when we visited. The staff were very caring, kind and fun. The food was very nice, good choices, varied menu and snacks whenever you required. We particularly like the free movement within the home to various lounges, cafe, garden, cinema with many activities provided. The home was very clean.

Reply from Georgina Gamble, Registered Manager at Hastings Court

Thank you for your review, it's always lovely to hear positive feedback.

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Review from B D (Resident / Service User) published on 11 September 2018 Submitted via Postal Card
Overall Experience

I feel at home.

Reply from Georgina Gamble, Registered Manager at Hastings Court

Thank you for your feedback. Our aim is exactly that, to make you feel at home.

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No Rating
Review from Lynn J (Resident / Service User) published on 31 August 2018 Submitted via Postal Card
Overall Experience

I have only been here a few days but I have found all the staff to be extremely helpful, kitchen staff go out of there way to accommodate needs. I am very happy here.

Reply from Georgina Gamble, Registered Manager at Hastings Court

Thank you for your review. We will share your feedback with our staff

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Review from J H (Granddaughter of Resident) published on 31 August 2018 Submitted via Postal Card
Overall Experience

Every time I visit my Nan is always very happy. The staff are very friendly and helpful. Well done Hastings Court.

Reply from Georgina Gamble, Registered Manager at Hastings Court

Thank you for your review. It's always nice to hear how we are doing.

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Review from J C (Friend of Resident) published on 18 July 2018 Submitted via Postal Card
Overall Experience

My friend has had excellent care. The staff are so efficient and go over and above duty of care.

Reply from Rachel Tiff, Marketing Manager at Hastings Court

Thank you for your lovely review. Kind regards, Hastings Court.

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Review from Dawn R (Daughter of Resident) published on 22 June 2018 Submitted via Postal Card
Overall Experience

My mum is looked after really well, all the staff are great with her. Her room is lovely and the food is great. Mum gets all the support she needs and is treated with dignity and care. It is always clean and I would definitely recommend Hastings Court.

Reply from Georgina Gamble, Registered Manager at Hastings Court

Thank you for your lovely review.

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Review from Charlotte S (Granddaughter of Resident) published on 31 May 2018 Submitted via Postal Card
Overall Experience

My gran has been at Hastings Court now for 3 years and in the last year, there have been very positive improvements to the home. I would highly recommend this home.

Reply from Georgina Gamble, Registered Manager at Hastings Court

Thank you for your review.

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Review from John F (Son of Resident) published on 31 May 2018 Submitted via Postal Card
Overall Experience

My experience of care homes is very limited but from the very first day, my mum came to Hastings Court care home I have been able to relax knowing that she was in good hands, in fact, I thought her days were numbered but the staff pulled her through and now she seems quite well and content. I am very impressed by everything about the home. I just wish it didn't cost us so much.

Reply from Georgina Gamble, Registered Manager at Hastings Court

Thank you for your review we appreciate your candid feedback.

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Review from Claire J (Daughter of Resident) published on 24 May 2018 Submitted via Postal Card
Overall Experience

An excellent service. Very happy with the care my mum receives. Always feel welcome as a visitor and some of the events I attend have been excellent e.g. Race day - super family day.

Reply from Georgina Gamble, Registered Manager at Hastings Court

Thank you for your review. Family involvement is very important to us.

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Review from J C (Daughter of Resident) published on 24 May 2018 Submitted via Postal Card
Overall Experience
With my mother having only moved into Hastings Court a couple of months ago, there have been some settling in issues that all the staff have met with great care and understanding.

We, as a family, are also made to feel welcome and supported.

Reply from Georgina Gamble, Registered Manager at Hastings Court

Thank you for your review, feedback is always welcome.

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Review from Peter R W (Son of Resident) published on 23 May 2018 Submitted via Website
Overall Experience
My mother has severe dementia and has been a resident at Hastings Court since September 2015. She has received an excellent standard of care throughout most of her time at the home. The new management and staff team, under the leadership of the manager, has significantly improved the quality of care.

My mother currently receives an excellent standard of sensitive and supportive care at the home. Staff are extremely attentive to my mother's needs and always makes sure they do what they can to get her to participate in the things she can still enjoy.

Reply from Georgina Gamble, Registered Manager at Hastings Court

Thank you for your review, it is nice to hear such positive feedback. I will pass this onto our staff team.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 30 June 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (4) & Events (0)

News
  • 11 May 2026

    Staff at Hastings Court care home are celebrating more than 150 years of caring for the town’s residents. 17 members of the team at the home on The Ridge make...

  • 28 Jan 2026

    A children’s book that was 30 years in the making finally got its launch at a special signing event at Hastings Court care home. Jean Marris, 95, dedicated copies of...

  • 05 Jan 2026

    After supporting Hastings United for more than 70 years, lifelong fan Harry Hoare walked out onto the Pilot Field pitch as one of the team’s mascots. Harry, who is a...

Upcoming Events

There are no upcoming events for Hastings Court.

Awards / Recognitions (21)

  • 06 May 2026Recipient: Oakland Care
  • 30 Jan 2026Recipient: Oakland Care
  • 31 Jan 2025Recipient: Oakland Care

Accreditations

There are no accreditations posted yet for Hastings Court.

Meet the Team (5)

Kaye Giles
Kaye GilesJob Title Senior General ManagerJoined 2015

My first job in the care sector started 30 years ago, and despite exploring other career choices, I have always returned to doing what I love the most. I have been part of the Hastings Court family since 2015, and I feel extremely proud to be a member of the management team in such a fabulous home.

I feel incredibly passionate about our residents receiving the best possible care during their time with us, and all of our team members go above and beyond every day to ensure that this happens.

Seeing our residents doing the things that they love is such a treat for us all, from days out fishing, trips to the theatre or just a walk around the Old Town browsing through the antique shops, it’s sometimes the little things that count the most.

Sam Westlake
Sam WestlakeJob Title Deputy ManagerJoined 2015

I started at Hastings Court in 2015. Before this, I worked in a small charity-run home for adults with learning disabilities for eight years. I started as a part-time Care Assistant whilst at college to study for my level 5 in Health and Social Care. I have progressed from Care Assistant to Team Leader, then Community Lead, and I am now deputy manager at Hastings Court. I love my job at Hastings Court. I enjoy the daily interaction I have with residents and staff. I feel proud to be able to support the team in helping them achieve their goals and create the best environment for our residents to live in. In my spare time, I play netball and love watching my son play football.

Sara Baldock-Apps
Sara Baldock-AppsJob Title Client Relations ManagerJoined 2021

I have been part of the team at Hastings Court for four years now, and before this, I have worked in Administration for my entire career. I am passionate about making a difference in the lives of others and ensuring that our residents have the best quality of life at Hastings Court. I have progressed from Senior Business Administration Manager to Client Relations Manager within my time here. I really enjoy meeting new families and residents and welcoming them to Hastings Court.

Ricky Galloway
Ricky GallowayJob Title Maintenance Manager for Hastings Court and Senior Maintencance Manager for Oakland CareJoined 2014
My job is so varied and that's what I love about it! I support not only the home in general with all aspects of home care, plumbing, décor etc but help residents and their families to personalise their rooms.
Lately, I have been very involved with the commissioning of a new Oakland care home, whilst my very capable assistant, George, looks after Hastings Court.

I count myself as being so lucky to work in an environment where we are all one big family.

Michelle Walker
Michelle WalkerJob Title Training ManagerJoined 2013

I train all new employees before they begin their roles at Hastings Court and ensure that all existing staff are up to date with all necessary training. I have worked here for 10 years, previously as a Night Manager and have seen the home grow from strength to strength. I am so proud to be part of a team that promotes professionalism to give the best care for all our residents.

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