Bridgeside Lodge Care Centre

Bridgeside Lodge is a warm, welcoming care home. Which begins with humanity and care that Fatma's (Manager) leadership offers. Compassion, kindness and warmth is present everywhere and I could not ask for a more safe, protected place for my partner to live out their final days. The turnover of staff is low, which reflects the strong leadership, training and support. This is very important for continuity of care for the residence at Bridgeside Lodge. I could not recommend Bridgeside Lodge highly enough. Please keep up the good work!

In March 2025 my close friend moved to Bridgeside, after years of being cared for at home; she has dementia and Alzheimers, is bed bound, and is wholly dependent on carers for all her needs. Over the last year she has received excellent care. The management team, led with warmth, imagination and efficiency by Fatma, not only welcomed her, but also allowed her to bring her cat. And now there are also resident Bridgeside cats, who are a great comfort and an important therapy. It has been a joy to have musicians from the Spitz charity playing often in public spaces and in resident's rooms. Unlike other homes we considered, the ratio of carers to residents makes it possible for carers to build a relationship with residents - especially important for dementia. We are indebted to Dee for her kindness and medical skill. Also to Yvette for organising such imaginative activities. And most of all to Fatma.

That's the only review or testimonial that matters. Thank you Fatma snd team.

Thank you!

This is a wonderful care home. We were just there for Christmas Day which so inclusive for everyone with lots of food! The staff are very kind and caring. Fatima the manager is a legend. I know my mother is well cared for and safe and she is happy there.

Absolutely charming Christmas celebration in the gorgeous corner room overlooking the canal. We watched the sky change colour over the water and had the accompaniment of three perfect kittens, wonderful companions to the residents. The staff as always were warm and welcoming and the logistics impeccably executed. Everything we would want for our beloved aunt who is part of this special community. Thank you so much!

Fatma is a thoughtful and mindful manager and carer but also incredibly meticulous in her work.

This is an outstanding care home in every way. The turnover of staff is low which really helps continuity of care. Keep up the good work.

Ana has settled in very well at Bridgeside, considering the huge changes to people, scenery and routine. Carers do their best to keep Ana safe and acknowledged. The staff are all polite and professional. Especially Fatima and Hawa! The rooms are comfortable and very clean. The cleaning team do an exceptional job. 'The Spitz' interactions and activities are second to none and the addition of kittens was a brilliant decision. Ana loves Oakley.

A big thank you.

My partner has lived Bridgeside Lodge for almost a year. It is a truly unique and OUTSTANDING Care Home. The Management Team go above and beyond looking after the Residents - they include friends and family members. It has truly become an extended family. I will be forever grateful for Bridgeside Lodge and fought tooth and nail for my partner to stay there now his money has run out. I have been supported throughout this long battle. EXCELLENT and WONDERFUL Care Home. Thank you so much.

Good coffee! Made to feel part of the team always a warm welcome to visitors

The manageress and staff were extremely kind and thoughtful throughout the process of seeing my partner into the home. Their supportive attitude made it possible for him feel welcomed and to settle in smoothly, and helped me although this stressful and difficult period. Despite his condition and lack of awareness he remains cheerful and enjoys some activities especially the musicians visits and jazz style sing a longs.

The care home is very clean. The staff keep me informed of the progress of my mother. There are a lot of social activities and a lot of dignity is given to my mother's condition. The meals are well balanced.

Mum is really blessed to live here. She is always happy & comfortable when we visit. She gets on so well with the staff. The staff are very friendly and helpful. They organised a nice birthday lunch for mum, she was so happy. Mum's room is always fresh & clean & so is the whole home. It is nice to sit in the lovely garden with Mum. She also enjoys the live music events. The management is very friendly & approachable.

My mum has been in BSL for many years in BSL first floor her carers and nurse are absolutely outstanding. Myself and all the my siblings are so relaxed knowing our mums being so well cared for. I highly recommend BSL and can not speak highly enough for all her care. The staff go above and beyond on a daily basis. Mum attends daily activities and garden bbq's for all the family. 10/10 so very grateful.

My dad recently moved into Bridgeside Lodge after a tough few months, if not years, of an Alzheimers diagnosis, long hospitalisation with an infection and then a big move across the country. The comfort, security, belief and happiness we get from his care at Bridgeside is incomparable. He is treated with respect and love, and as result has settled in quickly and happily. We (his family and friends) are also treated and looked after so well. We feel personally we consoled and supported with every interaction. Could not be happier.

The management of Bridgeside Lodge under the manager deserves special mention as she is a real team leader and instills a great sense of teamwork and family into the staff

My mother has been a resident here now for over a year and our family are very pleased with the way in which she has been cared for and made to feel like it is her home and not 'a home'. She arrived here in the worst of circumstances but the professionalism of the staff and the thorough nursing care have transformed her physical ailments so that she is now comfortable and healing and has become very fond of her carers. We feel very lucky to have found a home like Bridgeside Lodge Care Centre and have no hesitation recommending it to anyone who has need of such care.

Thank you Bridgeside Lodge Care Centre staff.