Marlborough Court Care Home

7 Copperfield Road, Thamesmead, London SE28 8QA
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9.6 67 Reviews
  • Marlborough Court Care Home, London
Idyllically set on the riverside, Marlborough Court Care Home provides person-centred care in a home from home environment.

Residents benefit from a comfortable and welcoming environment, including cosy bedrooms and wonderful outdoor spaces. The team arrange activities each day for residents to get involved with, ensuring there is always something to look forward to.
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Care Provided by Marlborough Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 83 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1400 – £1400
  • Self-Funded Residential Dementia Care: £1400 – £1400
  • Self-Funded Nursing Care: £1500 – £1500
  • Self-Funded Nursing Dementia Care: £1500 – £1500
  • RESPITE Self-Funded Residential Care: £1600 – £1600
  • RESPITE Self-Funded Residential Dementia Care: £1600 – £1600
  • RESPITE Self-Funded Nursing Care: £1700 – £1700
  • RESPITE Self-Funded Nursing Dementia Care: £1700 – £1700

Fees are subject to an assessment of an individuals needs.

These prices are only a guideline, please contact Marlborough Court Care Home to find out the exact price for your requirements.

Contact Marlborough Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Marlborough Court Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Maribel Pascual (Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 1990

Room Information

  • Single Rooms (83)
  • Single Rooms with Ensuite Wet Room (78)

Parking

  • Parking is available on site.

Marlborough Court Care Home Reviews (67)

9.6

Marlborough Court Care Home has a Review Score of 9.6 (9.619) out of 10, based on 39 reviews in the last 2 years.
Over all time Marlborough Court Care Home has 67 reviews.

Overall Experience
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Date Published
  • 67
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Reviewer Connection to Marlborough Court Care Home
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Total of 67, showing 1-20
Review from Edwin B (Son of Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I cannot thank Marlborough Court Care Home enough for looking after mum. The home is friendly clean and the food is very good, the staff are great with mum, in many ways they do an excellent job thank you.
Reply from Maribel Pascual, Home Manager at Marlborough Court Care HomeThank you for sharing such kind words. We're delighted to hear that your mum feels well cared for and that you've found our home welcoming, clean, and comfortable. Our team takes great pride in providing excellent care and delicious meals, and your feedback means a lot to everyone at Marlborough Court!

Best wishes,
Maribel
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Review from M M (Daughter of Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Thank you for looking after my dad he was very happy and always smiling every time we saw him. You made him feel very special and very safe. Thank you for what you did for him. Also thank all the staff that cared for him.
Reply from Maribel Pascual, Home Manager at Marlborough Court Care HomeThank you for sharing such kind words! We're delighted to hear that your dad felt happy, safe, and special during his time with us. Our team takes great pride in providing care with kindness and attention, and we'll be sure to pass your lovely words on to everyone who cared for him.

Best wishes,
Maribel
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Review from Patrica B (Friend of Resident) published on 20 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am very pleased with the staff on first floor very caring kind considerate and gentle with my friend who is end of life. The nurses of carers are doing a fantastic job.
Reply from Maribel Pascual, Home Manager at Marlborough Court Care HomeThank you so much for your kind words. We're deeply touched to hear that your friend feels cared for with kindness, consideration, and gentleness during this time. Our nurses and carers work hard to provide comfort and support, and it's wonderful to know their efforts have made a difference.

Best wishes,
Maribel
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Review from Michael B (Husband of Resident) published on 20 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Allow us to bring her dogs in which makes her happy. Care staff nice.
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Review from L V (Daughter of Resident) published on 11 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I'll be forever grateful for my father to spend his last weeks at Marlborough Court. The level of care and kindness of the staff is outstanding. The food is excellent and there are lots of activities for the resident's to enjoy. But even the facilities are good. Marlborough Court's greatest asset is
its staff. Thank you.
Reply from Maribel Pascual, Home Manager at Marlborough Court Care HomeThank you for your kind words. It is our pleasure to care for your father, and I am happy that he felt comfortable and engaged during his time with us. Best wishes, Maribel
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Review from Susan H (Wife of Resident) published on 12 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thank you to everyone who made my husband's birthday lovely. The room was decorated with banners, balloons, and we all tucked into a great birthday cake made by chef.
Thanks again to all the staff on 2nd floor. My husband has been a resident for nearly three years.
Reply from Maribel Pascual, Home Manager at Marlborough Court Care HomeThank you for your kind review. It was a pleasure to help make your husband's birthday special, and I am happy he enjoyed the celebration and tasty cake. Best wishes, Maribel
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Review from Deborah A (Daughter of Resident) published on 11 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad was placed in Marlborough Court for palliative care in July. During his time there he was treated with respect, compassion and kindness. It felt as if we all became part of the Marlborough Court family. I will be forever grateful for the care everyone took of him. On behalf of myself and my family
I would like to thank everyone for their support and care of us all during a difficult time.
Reply from Maribel, Home Manager at Marlborough Court Care HomeThank you so much for sharing your experience. It was our absolute pleasure to care for your father and our privilege to be of service at such a difficult time. Best wishes to you all, Maribel
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Review from Sarah N (Daughter of Resident) published on 5 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everybody was very kind and compassionate. They looked after our dad really well and made his last months very comfortable and happy. They also made our family feel so welcome. Thank you to all the staff. They all work so hard.
Reply from Maribel Pascual, Home Manager at Marlborough Court Care HomeThank you for taking the time to share your experience. It was our privilege to care for your dad. Best wishes, Maribel
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Review from Chris S (Son of Resident) published on 14 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has just finished a 4 week placement here at Marlborough Court after a hip fracture. From the moment mum arrived every member of the team has been so incredibly kind, compassionate and caring towards mum, she has been so well cared for by everyone.
We are ever so grateful to everyone here at
Marlborough Court. As we leave a zumba class is gong, what a great team.
Reply from Maribel Pascual, Home Manager at Marlborough Court Care HomeThank you for sharing your experience of our home and for your kind words. Thank you for entrusting your mums care and recovery to us. Best wishes, Maribel
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Review from L G (Daughter of Resident) published on 9 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have the utmost respect and thanks for ALL members of Marlborough Court care home. They have looked after and treated my mother with love and kindness. They are always happy to help with any problem that arises.
I would like to thank on behalf of my family and myself for their unwavering support,
throughout my mother's stay there.
Reply from Maribel Pascual, Home Manager at Marlborough Court Care HomeThank you so much for your kind words. Best wishes,
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Review from S W (Son of Resident) published on 1 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Everyone did their job well, all satisfactory. Staff were helpful.
Reply from Maribel Pascual, Home Manager at Marlborough Court Care HomeThank you for your kind words! Warm regards
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Review from S D (Daughter of Resident) published on 27 August 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum was at Marlborough for 4 weeks following a stay in hospital. The staff were lovely and she was well cared for. She is moving to be nearer family.
Reply from Maribel Pascual, Home Manager at Marlborough Court Care HomeThank you for your kind words about our staff and care. Regards,
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Review from C A (Partner of Resident) published on 27 August 2025 Submitted via Postal Card • Report
Overall Experience 2.0 out of 5
Unfortunately my partner with dementia ended up in this home. Majority of the staff seem very nice and the food looks quite good. I see very few activities that would stimulate minds, mostly residents sit in the lounge while the few in there are on their mobiles. Laundry needs a complete overhaul, so
many missing items, although clothing has names on them due to the carelessness of staff they end up in the wrong rooms. I have seen a resident wearing my partner's clothes. Also the laundry staff are not adverse to putting wrist watches in machine, one very expensive watch ruined.
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Review from Ester A (Daughter of Resident) published on 10 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would like to say a big thank you to all the staff for all your care. You have been very supportive, accommodating, caring, friendly and warm. All the staff have been great. We are just grateful. God bless you all.
Reply from Maribel Pascual, Home Manager at Marlborough Court Care HomeThank you for your kind words! Best regards
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Review from Cathy M (Daughter of Resident) published on 1 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very caring staff. Everyone is brilliant with residents. Home is always clean and tidy.
Reply from Maribel Pascual, Home Manager at Marlborough Court Care HomeThank you for taking the time to leave us a review and for sharing your experience of our home. Best wishes, Maribel
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Review from John C (Husband of Resident) published on 27 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care has been very good very kind and understanding nothing is too much trouble moving from room to room has been seamless. My wive has been moved twice now.
Reply from Maribel Pascual, Home Manager at Marlborough Court Care HomeThank you for your lovely message. Your feedback means a great deal to the team! Best wishes, Maribel.
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Review from N J (Next of Kin) published on 19 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My relative has an exceptional experience with this care home. The staff, management, food, events and overall atmosphere is so energetic and happy. The carers were polite and humble and the rooms were clean, hygienic and airy.
Reply from Maribel Pascual, Home Manager at Marlborough Court Care HomeThank you for these lovely words, I will make sure to pass them onto the team. Best Wishes, Maribel.
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Review from Cynthia J (Next of Kin) published on 10 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience of all the care the staff gave to my relative in room 61 has been exceptional and I have always felt that they kept him safe and very well protected. Anything my relative needed he got and all his needs were met. Marlborough Court is a lovely place for anyone to stay and be cared for.
I would recommend this home to anyone.
Reply from Maribel Pascual, Home Manager at Marlborough Court Care HomeThank you so much for your kind words. We're truly grateful for your positive message and will share your lovely feedback with the team. Best Wishes, Maribel.
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Review from L K (Daughter of Resident) published on 9 May 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Although we've had no choice in the placement of my mother for her temporary 'assessment/ respite' period, we're relieved at our first impressions of Marlborough Court. Reception was a cheery sight with Easter bits n' bobs!
As my mother's first 'care home' experience - she's settling well. Although
her room decor is 'tired' - her view into the gardens is calming, as she's bed-bound. The whole home was clean and airy, with a calm, friendly feeling. All the staff members we interacted with were welcoming, helpful, accommodating and professional. They presented as a happy, well-oiled team, who enjoyed their work and treated their residents with respect and kindness. So we're confident my mother's in good, caring hands.
We enjoyed lunch together in her room, which was tasty, with good portions - including Easter cup cakes! The musical entertainment we could hear - even had us all singing along!
Reply from Maribel, Home Manager at Marlborough Court Care HomeThank you for sharing your experience of our home.
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Review from D M (Wife of Resident) published on 30 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband came to Marlborough Care Home in November. He was very frail and had complex issues with his health. He was greeted with kindness and compassion by all the staff. Also they were wonderful to myself which helped me a lot at the time of great sadness. He was a man of great courage, very funny.
He lit up a room when he entered it. R.I.P my love x
Reply from Maribelle, Home Manager at Marlborough Court Care HomeThank you so much for writing this heartfelt review of your experience at our home. We are so sorry for your loss and wish you peace and strength at this difficult time. Warmest regards, HM
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Current Review Score: 9.6 (9.619)

Overview of Review Score

The Review Score of 9.6 (9.619) out of 10 for Marlborough Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 39 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 38 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.619 for Marlborough Court Care Home is calculated as follows: ( (306 Excellents x 5) + (124 Goods x 4) + (16 Satisfactorys x 3) + (4 Poors x 2) + (1 Very Poors x 1) ) ÷ 451 Ratings = 4.619
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Marlborough Court Care Home is based on 38 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 83 registered maximum number of service users is 16.6, which has been reached with 38 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 May 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (9)

Meet the Team (1)

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Maribel Pascual

Job Title: Care Home Manager Joined: 2024

My profile is currently under construction as I am working on putting together a comprehensive overview of my experiences and achievements. I look forward to sharing more about myself soon.

Frequently Asked Questions about Marlborough Court Care Home

What types of Care is Marlborough Court Care Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Marlborough Court Care Home have?

There are 83 Single Rooms.

What are the Facilities & Services at Marlborough Court Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Marlborough Court Care Home to the centre of London?

11.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Marlborough Court Care Home to verify any information. View our terms and conditions. Marlborough Court Care Home has an Enhanced Service - more info.