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Marlborough Court Care Home

7 Copperfield Road, Thamesmead, London SE28 8QA
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They decorated the room for him with balloons and happy birthday banner behind his bed.Andrew H(Son of Resident/Service User)
Marlborough Court Care Home, London
They have looked after me so very well and I truly appreciate all the love and care afforded to me.Sandra D(Resident / Service User)
Marlborough Court Care Home, London
Marlborough Court is comfortable, clean, bright and well-maintained.David M(Son of Resident/Service User)
Marlborough Court Care Home, London

Idyllically set on the riverside, Marlborough Court Care Home provides person-centred care in a home from home environment.

Residents benefit from a comfortable and welcoming environment, including cosy bedrooms and wonderful outdoor spaces. The team arrange activities each day for residents to get involved with, ensuring there is always something to look forward to.

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Care Provided by Marlborough Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 83 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,450 - £1,450£1,650 - £1,650
Residential Dementia Care£1,450 - £1,450£1,650 - £1,650
Nursing Care£1,550 - £1,550£1,750 - £1,750
Nursing Dementia Care£1,550 - £1,550£1,750 - £1,750

Please note, our fees are subject to an assessment of an individual's needs and dependencies and are exclusive of FNC if granted. We will discuss funding and fees with you in greater detail during the course of your enquiry so that you are fully informed.

Contact Marlborough Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Maribel Pascual (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 1990

Room Information

  • Single Rooms (83)
  • Single Rooms with ensuite Wet Room (78)

Parking

  • Parking is available on site.

Marlborough Court Care Home Reviews (77)

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9.6

Marlborough Court Care Home has a Review Score of 9.6 (9.561) out of 10, based on 39 reviews in the last 2 years. Over all time Marlborough Court Care Home has 77 reviews.

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Showing 77 reviews matching selected criteria
Review from Sandra D (Resident / Service User) published on 16 August 2024 Submitted via Postal Card
Overall Experience

Since I have been here my care and the carers have been wonderful, with exceptions. The carers have been so lovely, and cheerful, listened to my problems, through my tears and have made me laugh and made me feel important and that I matter. They have looked after me so very well and I truly appreciate all the love and care afforded to me.

Reply from Maribel Pascual, Home Manager at Marlborough Court Care Home

Thank you so much for your heartfelt review. It is our pleasure to care for you.

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Review from Robert S (Son of Resident) published on 6 August 2024 Submitted via Postal Card
Overall Experience

The staff here are very good, pleasant and understanding. They do a good job and my dad is in good hands. They're very nice to me and we have excellent communication and have a laugh too. All the staff here are a credit for what they do and I appreciate their help.

Reply from Maribel Pascual, Home Manager at Marlborough Court Care Home

Thank you for sharing your experience and your feedback of our wonderful team. It is our pleasure to care for Dad. Warm regards.

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Review from Billy B (Son of Resident) published on 22 July 2024 Submitted via Website
Overall Experience

My mum has received amazing care from the staff here. I know from experience can be quite a difficult lady to deal with and at this time she has entered her final days, I can't compliment the staff enough they have such a difficult thankless job to do. My mum has been well looked after and she is really taken with two particular staff members, thank you so much for caring for her in her final days.

Reply from Dev Lallchand, Care Home Manager at Marlborough Court Care Home

We are honoured to have been able to support her and your family during her final days, and we will pass on your compliments to the team members who have made a special impact. Thank you for trusting us with her care.

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Review from Bethany B (Granddaughter of Resident) published on 22 July 2024 Submitted via Website
Overall Experience

This care home has been amazing with my gran, couldn't fault them at all, just wish they had an on-site doctor. I am so grateful for everything they are doing with my gran to make her feel more comfortable! Thank you all so much.

Reply from Dev Lallchand, Care Home Manager at Marlborough Court Care Home

Thank you so much for your kind words! We're thrilled to hear that you're pleased with the care your gran is receiving. Our team is dedicated to making every resident feel as comfortable and supported as possible.

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Review from Sarah C (Daughter of Resident) published on 19 June 2024 Submitted via Postal Card
Overall Experience

This review is for a carer on the first floor who has been of great help with settling my mum into the home. She continually assured both Mummy and me that all would be well. She always had a smile and was willing to help with Mummy no matter what was going on. When Mummy was not well and the ambulance was called, she was by her side. She really cares and has empathy for the residents.

Reply from Dev Lallchand, Home Manager at Marlborough Court Care Home

Thank you for taking the time to share your positive experience with our carer on the first floor. We are delighted to hear how much she has helped your mum settle into the home and provided continuous support and reassurance to both of you. Your kind words will be shared with her and the rest of our team. Thank you again for your thoughtful review.

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Review from Duncan H (Son of Resident) published on 26 April 2024 Submitted via Postal Card
Overall Experience

I find the care home always presented well, clean and friendly.

Reply from Alejandro Cardero Reytor, Home Manager at Marlborough Court Care Home

Hello, thank you for your positive review. We're delighted to hear that you find our care home consistently well-presented, clean, and friendly!

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Review from David M (Son of Resident) published on 22 April 2024 Submitted via Postal Card
Overall Experience

I feel profound relief to know that my mother is in the hands of staff who are exceptionally kind, thorough, competent and friendly. Marlborough Court is comfortable, clean, bright and well-maintained. A secure care home with a positive and welcoming atmosphere. I would definitely recommend it to anyone with vulnerable elderly parents who can no longer take care of themselves.

Reply from Alejandro Cardero Reytor, Home Manager at Marlborough Court Care Home

Thank you so much for your kind words! We truly appreciate your feedback and support. We'll continue striving for excellence.

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Review from Joanne J (Daughter of Resident) published on 9 April 2024 Submitted via Postal Card
Overall Experience

My mum was in Marlborough Court for six weeks before she passed away. The care and attention she was given by all staff was amazing. Such love and care was shown to her and her final days were so peaceful. I can't thank all the staff enough - having my mum in the care of such wonderful people gives me great comfort. Thank you from the bottom of my heart - you'll never be forgotten.

Reply from Alejandro Cardero Reytor, Home Manager at Marlborough Court Care Home

Thank you for sharing your experience. We're deeply touched by your kind words. It means a lot to us that your mum received such loving care during her time with us at Marlborough Court Care Home. Your gratitude brings us great comfort, and please know that your mum will always hold a special place in our hearts. If you ever need anything, please don't hesitate to reach out.

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Review from B H (Nephew of Resident) published on 16 February 2024 Submitted via Postal Card
Overall Experience

Everyone has been first class. All the staff have been so caring and always put the resident first.

Reply from Alejandro Reytor, Home Manager at Marlborough Court Care Home

Thank you for taking the time to share your feedback with us! We greatly appreciate your kind words!

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Review from A W (Wife of Resident) published on 26 January 2024 Submitted via Postal Card
Overall Experience

Some carers not showing care and compassion, night nurses and carers are worse. Clothing missing that has never been replaced. My husband having to wait 45 - 60 minutes after pressing his call resulting in bed sores getting worse. The food is disgusting, not nutritional, no care in quality or preparation.

Reply from Jemar Legister, Marketing and Design Executive at Marlborough Court Care Home

We appreciate your feedback and are genuinely sorry to hear about your concerns. We would like to discuss your concerns further to address the issues raised. Please feel free to contact our management team directly on 0208 3117 972. If you would like to make a formal complaint, please contact...  

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Review from Ruth D (Wife of Resident) published on 16 November 2023 Submitted via Postal Card
Overall Experience
My husband has been in Marlborough Court for a year now and seems settled. I have found the staff very helpful and approachable. I have seen my husband interact with the carers, which is nice to see.

All in all, I am quite satisfied with the care my husband is receiving.

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Review from Andrea G (Wife of Resident) published on 25 May 2023 Submitted via Postal Card
Overall Experience
A safe and high-level comfort nursing home. My husband has lived in this fabulous home for almost a year and has nothing but praise and gratitude for the wonderful staff team who look after him in this beautiful surroundings.
No problem or small request is ignored, and I have a good night's sleep knowing he is looked after 24/7.

If you are facing the tough decision about care for a relative or friend, then look no further.

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Review from N L (Daughter of Resident) published on 30 March 2023 Submitted via Website
Overall Experience

My mum has been in this care home for 5 weeks. In that time, she has not been cared for properly. The management is incredibly poor and simply do not care. She has had 3 'falls' (that we know of). The last one nobody notified me for 12 hours! My mum's personal needs are not attended to regularly enough. She never looks like her hair is brushed. Her breath always smells and I do not believe her teeth are being cleaned regularly. Incontinence pads have been left lying around. Her nails are dirty. Staff sit on their phone. To cap it all her wedding ring was "lost". Avoid this place!

Reply from Katie Barnett, Marketing Executive at Marlborough Court Care Home

Thank you for your feedback. All of our team are committed to providing the best possible care experience for all of our residents and we are disappointed to hear that you feel this has not happened in your case. As this matter is currently under investigation, please can we kindly ask that you...  

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Review from J B (Daughter of Resident) published on 8 February 2023 Submitted via Postal Card
Overall Experience

Wonderful, caring staff from assessment, dementia to end-of-life care floors. Staff stay in this home for years - that says it all. Cannot recommend highly enough.

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Review from Donna D (Wife of Resident) published on 1 December 2022 Submitted via Postal Card
Overall Experience

My husband has advanced vascular dementia and Alzheimer's. The care he has received has been outstanding - one-to-one 24/7. The staff have also been incredibly supportive of me as I have come to terms with his rapid deterioration and need for full-time care. The manager is very efficient and caring towards residents and relatives and is well respected by staff.

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Review from Barbara R (Wife of Resident) published on 25 May 2022 Submitted via Postal Card
Overall Experience

We arrived at the care home after my husband had been taken ahead of us from hospital. After 3 days he was a very changed man, I had not seen him happy since February 2022. It made the whole family happy. The carers and the manager were very friendly and caring. I can't tell the difference it makes to us. Every day there is laughter to be heard throughout the care home. A very big thank you for our peace of mind.

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Review from Janet C (Daughter of Resident) published on 11 November 2021 Submitted via Postal Card
Overall Experience

I have found the staff very caring, helpful and friendly. The home is warm, clean and welcoming. The rooms could be larger, but the view from the lounge is very good. Management are very helpful and friendly and I would highly recommend this care home. The nursing staff are also very informative.

Reply from Olivia Shields, Marketing Assistant at Marlborough Court Care Home

Thank you, Janet, for your feedback following your recent experience at our home. We are happy to learn it has been a positive one and appreciate all of your kind comments about our team.

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Review from G H (Daughter of Resident) published on 21 October 2021 Submitted via Postal Card
Overall Experience

The staff are all so friendly. Everyone makes an effort to say hello when they go past my mum's room and everyone checks to make sure she is as comfortable as she can be. In one f her first nights, the nurse just sat and held her hand, which gave her a lot of comfort.

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Review from Tracy L (Niece of Resident) published on 16 June 2021 Submitted via Postal Card
Overall Experience

Auntie is very happy at the home and is very well looked after. We as a family feel the staff give her the best care we could hope for.

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Review from Mina P (Wife of Resident) published on 28 April 2021 Submitted via Postal Card
Overall Experience
Excellent service.
Caring and very friendly staff, they listen to your problems.
Very good management. Clean home. Can't say any more.
Superb over the COVID-19 pandemic. Very supportive.

Well done.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 May 2025
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 21 August 2026

We currently have vacancies at our lovely care home. Please get in touch with our friendly team to find out more.

News (19) & Events (0)

News
  • 11 Aug 2026

    July gave us plenty to smile about here at Marlborough Court Care Home, and we made the most of every bit of sunshine along the way. We spent the month...

  • 17 Jul 2026

    June has been a month full of celebration here at Marlborough Court Care Home, with a fantastic variety of events bringing our wonderful residents, families, friends and our team together...

  • 13 Jul 2026

    At Marlborough Court Care Home, May was a truly vibrant and fulfilling month, filled with a wonderful variety of activities that brought our residents and our team together in meaningful...

Upcoming Events

There are no upcoming events for Marlborough Court Care Home.

Awards / Recognitions (10)

  • 30 Jan 2026Recipient: Gold Care Homes
  • 28 Feb 2020Recipient: Gold Care Homes
  • 03 Dec 2019Recipient: Gold Care Homes

Accreditations

There are no accreditations posted yet for Marlborough Court Care Home.

Meet the Team (1)

Maribel Pascual
Maribel PascualJob Title:Care Home ManagerJoined: 2024

Maribel joined Marlborough Court as Home Manager in June 2024, bringing with her more than 20 years of nursing and healthcare experience. She has been a Registered Nurse in the UK since 2002 and was first licensed as a nurse in the Philippines in 1994. She also holds a Level 4 qualification in Leadership and Management.

Maribel is passionate about creating a safe, welcoming environment where residents feel respected, valued and supported to maintain their independence. She enjoys leading and developing her team, helping them build the skills and confidence needed to deliver outstanding care. For Maribel, seeing residents thrive and knowing the team is working together to provide high-quality support is one of the most rewarding aspects of her role.

Outside of work, Maribel enjoys spending time with family and friends, going for walks, staying active, and reading about health, wellbeing and leadership.

When it comes to care, Maribel believes in treating every resident with dignity, respect and compassion. She is committed to delivering person-centred care that focuses on individual needs, preferences and choices, while building strong relationships with residents, families and colleagues to ensure the best possible quality of life.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Marlborough Court Care Home to verify any information. View our terms and conditions. Marlborough Court Care Home has an Enhanced Service -more info.