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- Marlborough Court Care Home

They decorated the room for him with balloons and happy birthday banner behind his bed.Andrew H(Son of Resident/Service User)

They have looked after me so very well and I truly appreciate all the love and care afforded to me.Sandra D(Resident / Service User)

Marlborough Court is comfortable, clean, bright and well-maintained.David M(Son of Resident/Service User)

They decorated the room for him with balloons and happy birthday banner behind his bed.Andrew H(Son of Resident/Service User)

They have looked after me so very well and I truly appreciate all the love and care afforded to me.Sandra D(Resident / Service User)

Marlborough Court is comfortable, clean, bright and well-maintained.David M(Son of Resident/Service User)

Idyllically set on the riverside, Marlborough Court Care Home provides person-centred care in a home from home environment.
Residents benefit from a comfortable and welcoming environment, including cosy bedrooms and wonderful outdoor spaces. The team arrange activities each day for residents to get involved with, ensuring there is always something to look forward to.
Care Provided by Marlborough Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 83 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Please note, our fees are subject to an assessment of an individual's needs and dependencies and are exclusive of FNC if granted. We will discuss funding and fees with you in greater detail during the course of your enquiry so that you are fully informed.
The price(s) shown are provided by the care home. Contact Marlborough Court Care Home for full pricing details and T&Cs.
Contact Marlborough Court Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Gold Care Homes
- Private Owned
Person in charge
- Maribel Pascual (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 1990
Room Information
- Single Rooms (83)
- Single Rooms with ensuite Wet Room (78)
Parking
- Parking is available on site.
Marlborough Court Care Home Reviews (77)
Marlborough Court Care Home has a Review Score of 9.6 (9.561) out of 10, based on 39 reviews in the last 2 years.
Over all time Marlborough Court Care Home has 77 reviews.
Since I have been here my care and the carers have been wonderful, with exceptions. The carers have been so lovely, and cheerful, listened to my problems, through my tears and have made me laugh and made me feel important and that I matter. They have looked after me so very well and I truly appreciate all the love and care afforded to me.
Thank you so much for your heartfelt review. It is our pleasure to care for you.
The staff here are very good, pleasant and understanding. They do a good job and my dad is in good hands. They're very nice to me and we have excellent communication and have a laugh too. All the staff here are a credit for what they do and I appreciate their help.
Thank you for sharing your experience and your feedback of our wonderful team. It is our pleasure to care for Dad. Warm regards.
My mum has received amazing care from the staff here. I know from experience can be quite a difficult lady to deal with and at this time she has entered her final days, I can't compliment the staff enough they have such a difficult thankless job to do. My mum has been well looked after and she is really taken with two particular staff members, thank you so much for caring for her in her final days.
We are honoured to have been able to support her and your family during her final days, and we will pass on your compliments to the team members who have made a special impact. Thank you for trusting us with her care.
This care home has been amazing with my gran, couldn't fault them at all, just wish they had an on-site doctor. I am so grateful for everything they are doing with my gran to make her feel more comfortable! Thank you all so much.
Thank you so much for your kind words! We're thrilled to hear that you're pleased with the care your gran is receiving. Our team is dedicated to making every resident feel as comfortable and supported as possible.
This review is for a carer on the first floor who has been of great help with settling my mum into the home. She continually assured both Mummy and me that all would be well. She always had a smile and was willing to help with Mummy no matter what was going on. When Mummy was not well and the ambulance was called, she was by her side. She really cares and has empathy for the residents.
Thank you for taking the time to share your positive experience with our carer on the first floor. We are delighted to hear how much she has helped your mum settle into the home and provided continuous support and reassurance to both of you. Your kind words will be shared with her and the rest of our team. Thank you again for your thoughtful review.
I find the care home always presented well, clean and friendly.
Hello, thank you for your positive review. We're delighted to hear that you find our care home consistently well-presented, clean, and friendly!
I feel profound relief to know that my mother is in the hands of staff who are exceptionally kind, thorough, competent and friendly. Marlborough Court is comfortable, clean, bright and well-maintained. A secure care home with a positive and welcoming atmosphere. I would definitely recommend it to anyone with vulnerable elderly parents who can no longer take care of themselves.
Thank you so much for your kind words! We truly appreciate your feedback and support. We'll continue striving for excellence.
My mum was in Marlborough Court for six weeks before she passed away. The care and attention she was given by all staff was amazing. Such love and care was shown to her and her final days were so peaceful. I can't thank all the staff enough - having my mum in the care of such wonderful people gives me great comfort. Thank you from the bottom of my heart - you'll never be forgotten.
Thank you for sharing your experience. We're deeply touched by your kind words. It means a lot to us that your mum received such loving care during her time with us at Marlborough Court Care Home. Your gratitude brings us great comfort, and please know that your mum will always hold a special place in our hearts. If you ever need anything, please don't hesitate to reach out.
Everyone has been first class. All the staff have been so caring and always put the resident first.
Thank you for taking the time to share your feedback with us! We greatly appreciate your kind words!
Some carers not showing care and compassion, night nurses and carers are worse. Clothing missing that has never been replaced. My husband having to wait 45 - 60 minutes after pressing his call resulting in bed sores getting worse. The food is disgusting, not nutritional, no care in quality or preparation.
We appreciate your feedback and are genuinely sorry to hear about your concerns. We would like to discuss your concerns further to address the issues raised. Please feel free to contact our management team directly on 0208 3117 972. If you would like to make a formal complaint, please contact...
All in all, I am quite satisfied with the care my husband is receiving.
No problem or small request is ignored, and I have a good night's sleep knowing he is looked after 24/7.
If you are facing the tough decision about care for a relative or friend, then look no further.
My mum has been in this care home for 5 weeks. In that time, she has not been cared for properly. The management is incredibly poor and simply do not care. She has had 3 'falls' (that we know of). The last one nobody notified me for 12 hours! My mum's personal needs are not attended to regularly enough. She never looks like her hair is brushed. Her breath always smells and I do not believe her teeth are being cleaned regularly. Incontinence pads have been left lying around. Her nails are dirty. Staff sit on their phone. To cap it all her wedding ring was "lost". Avoid this place!
Thank you for your feedback. All of our team are committed to providing the best possible care experience for all of our residents and we are disappointed to hear that you feel this has not happened in your case. As this matter is currently under investigation, please can we kindly ask that you...
Wonderful, caring staff from assessment, dementia to end-of-life care floors. Staff stay in this home for years - that says it all. Cannot recommend highly enough.
My husband has advanced vascular dementia and Alzheimer's. The care he has received has been outstanding - one-to-one 24/7. The staff have also been incredibly supportive of me as I have come to terms with his rapid deterioration and need for full-time care. The manager is very efficient and caring towards residents and relatives and is well respected by staff.
We arrived at the care home after my husband had been taken ahead of us from hospital. After 3 days he was a very changed man, I had not seen him happy since February 2022. It made the whole family happy. The carers and the manager were very friendly and caring. I can't tell the difference it makes to us. Every day there is laughter to be heard throughout the care home. A very big thank you for our peace of mind.
I have found the staff very caring, helpful and friendly. The home is warm, clean and welcoming. The rooms could be larger, but the view from the lounge is very good. Management are very helpful and friendly and I would highly recommend this care home. The nursing staff are also very informative.
Thank you, Janet, for your feedback following your recent experience at our home. We are happy to learn it has been a positive one and appreciate all of your kind comments about our team.
The staff are all so friendly. Everyone makes an effort to say hello when they go past my mum's room and everyone checks to make sure she is as comfortable as she can be. In one f her first nights, the nurse just sat and held her hand, which gave her a lot of comfort.
Auntie is very happy at the home and is very well looked after. We as a family feel the staff give her the best care we could hope for.
Caring and very friendly staff, they listen to your problems.
Very good management. Clean home. Can't say any more.
Superb over the COVID-19 pandemic. Very supportive.
Well done.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 16 May 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
2 Bed Vacancies
Posted: 21 August 2026We currently have vacancies at our lovely care home. Please get in touch with our friendly team to find out more.
News (19) & Events (0)
- 11 Aug 2026
July gave us plenty to smile about here at Marlborough Court Care Home, and we made the most of every bit of sunshine along the way. We spent the month...
- 17 Jul 2026
June has been a month full of celebration here at Marlborough Court Care Home, with a fantastic variety of events bringing our wonderful residents, families, friends and our team together...
- 13 Jul 2026
At Marlborough Court Care Home, May was a truly vibrant and fulfilling month, filled with a wonderful variety of activities that brought our residents and our team together in meaningful...
There are no upcoming events for Marlborough Court Care Home.
Awards / Recognitions (10)
- 30 Jan 2026Recipient: Gold Care Homes
- 28 Feb 2020Recipient: Gold Care Homes
- 03 Dec 2019Recipient: Gold Care Homes
Accreditations
There are no accreditations posted yet for Marlborough Court Care Home.
Meet the Team (1)

Maribel joined Marlborough Court as Home Manager in June 2024, bringing with her more than 20 years of nursing and healthcare experience. She has been a Registered Nurse in the UK since 2002 and was first licensed as a nurse in the Philippines in 1994. She also holds a Level 4 qualification in Leadership and Management.
Maribel is passionate about creating a safe, welcoming environment where residents feel respected, valued and supported to maintain their independence. She enjoys leading and developing her team, helping them build the skills and confidence needed to deliver outstanding care. For Maribel, seeing residents thrive and knowing the team is working together to provide high-quality support is one of the most rewarding aspects of her role.
Outside of work, Maribel enjoys spending time with family and friends, going for walks, staying active, and reading about health, wellbeing and leadership.
When it comes to care, Maribel believes in treating every resident with dignity, respect and compassion. She is committed to delivering person-centred care that focuses on individual needs, preferences and choices, while building strong relationships with residents, families and colleagues to ensure the best possible quality of life.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Marlborough Court Care Home to verify any information. View our terms and conditions. Marlborough Court Care Home has an Enhanced Service -more info.