Marlborough Court Care Home

I would like to thank on behalf of my family and myself for their unwavering support, throughout my mother's stay there.

Everyone did their job well, all satisfactory. Staff were helpful.

Mum was at Marlborough for 4 weeks following a stay in hospital. The staff were lovely and she was well cared for. She is moving to be nearer family.

Unfortunately my partner with dementia ended up in this home. Majority of the staff seem very nice and the food looks quite good. I see very few activities that would stimulate minds, mostly residents sit in the lounge while the few in there are on their mobiles. Laundry needs a complete overhaul, so many missing items, although clothing has names on them due to the carelessness of staff they end up in the wrong rooms. I have seen a resident wearing my partner's clothes. Also the laundry staff are not adverse to putting wrist watches in machine, one very expensive watch ruined.

I would like to say a big thank you to all the staff for all your care. You have been very supportive, accommodating, caring, friendly and warm. All the staff have been great. We are just grateful. God bless you all.

Very caring staff. Everyone is brilliant with residents. Home is always clean and tidy.

The care has been very good very kind and understanding nothing is too much trouble moving from room to room has been seamless. My wive has been moved twice now.

My relative has an exceptional experience with this care home. The staff, management, food, events and overall atmosphere is so energetic and happy. The carers were polite and humble and the rooms were clean, hygienic and airy.

My experience of all the care the staff gave to my relative in room 61 has been exceptional and I have always felt that they kept him safe and very well protected. Anything my relative needed he got and all his needs were met. Marlborough Court is a lovely place for anyone to stay and be cared for. I would recommend this home to anyone.

We enjoyed lunch together in her room, which was tasty, with good portions - including Easter cup cakes! The musical entertainment we could hear - even had us all singing along!

My husband came to Marlborough Care Home in November. He was very frail and had complex issues with his health. He was greeted with kindness and compassion by all the staff. Also they were wonderful to myself which helped me a lot at the time of great sadness. He was a man of great courage, very funny. He lit up a room when he entered it. R.I.P my love x

My nan was admitted to the care home yesterday and she had such a warm welcome. she was greeted with a much needed cup of tea and cake The staff all introduced themselves and made us feel welcome during a time which was of course quite stressful for a lady with dementia. Day 1 and I can already see a positive change in my nan.

Mum was there for 8 months following a diagnosis of dementia. She had been bed ridden at home for 2.5 years before this, with carer visits 4 times daily. At the home she received 24 hour care from carers and nurses. This made her calmer and happier for the last few months of her life, which her family really loved. The home really understood her culinary needs and catered really well as she also had throat cancer and could only eat mashed up food. Staff were always friendly and helpful with any enquiries or problems we had.

I want to thank the carers on the top floor they went above all expectations for my dad he was 81 today. They decorated the room for him with balloons and happy birthday banner behind his bed. I can't thank them enough, well done.

Really impressed with Marlborough Court Care Home, not only is the place a very lovely building, with lovely grounds, garden, and car park. The Marlborough staff are an amazing, hard-working team who really seem to show amazing empathy and care to its residents, including my Father. My Father also holds the staff in high regard, he says the nurses and staff are all so kind and caring and always checking to see if my Father is ok. Truly grateful.

My dear friend is a resident at Marlborough Court where I encountered one of the nurses. I find him very helpful and informative, nothing is too much trouble. My friend can be difficult but he understands. Thank you.

Special thanks to the staff for their help and support. Thank you.

The staff are very friendly and helpful. Nice location and garden, with views of the river. Food looks and smells good and reasonable size portions. Some rooms need a bit of TLC, but they are clean and well-kept. I have been offered both drinks and a meal while visiting, which is really nice. We get the occasional call with updates or questions, which again is really nice.

Maybe little music in the background in the room where guests and those staying there can sit, know from my friend he likes music, we found him sitting there with zero to do, see or listen to.

We only spent a little while with our friend as she obviously very tied and just kept dropping off to sleep, so when leaving again we saw cleaners laundry staff and again all with a smile.