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Marlborough Court Care Home

7 Copperfield Road, Thamesmead, London SE28 8QA
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They decorated the room for him with balloons and happy birthday banner behind his bed.Andrew H(Son of Resident/Service User)
Marlborough Court Care Home, London
They have looked after me so very well and I truly appreciate all the love and care afforded to me.Sandra D(Resident / Service User)
Marlborough Court Care Home, London
Marlborough Court is comfortable, clean, bright and well-maintained.David M(Son of Resident/Service User)
Marlborough Court Care Home, London

Idyllically set on the riverside, Marlborough Court Care Home provides person-centred care in a home from home environment.

Residents benefit from a comfortable and welcoming environment, including cosy bedrooms and wonderful outdoor spaces. The team arrange activities each day for residents to get involved with, ensuring there is always something to look forward to.

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Care Provided by Marlborough Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 83 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,450 - £1,450£1,650 - £1,650
Residential Dementia Care£1,450 - £1,450£1,650 - £1,650
Nursing Care£1,550 - £1,550£1,750 - £1,750
Nursing Dementia Care£1,550 - £1,550£1,750 - £1,750

Please note, our fees are subject to an assessment of an individual's needs and dependencies and are exclusive of FNC if granted. We will discuss funding and fees with you in greater detail during the course of your enquiry so that you are fully informed.

Contact Marlborough Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Maribel Pascual (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 1990

Room Information

  • Single Rooms (83)
  • Single Rooms with ensuite Wet Room (78)

Parking

  • Parking is available on site.

Marlborough Court Care Home Reviews (77)

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9.6

Marlborough Court Care Home has a Review Score of 9.6 (9.561) out of 10, based on 39 reviews in the last 2 years. Over all time Marlborough Court Care Home has 77 reviews.

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Showing 77 reviews matching selected criteria
Review from S W (Son of Resident) published on 1 September 2025 Submitted via Postal Card
Overall Experience

Everyone did their job well, all satisfactory. Staff were helpful.

Reply from Maribel Pascual, Home Manager at Marlborough Court Care Home

Thank you for your kind words! Warm regards

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Review from S D (Daughter of Resident) published on 27 August 2025 Submitted via Postal Card
Overall Experience

Mum was at Marlborough for 4 weeks following a stay in hospital. The staff were lovely and she was well cared for. She is moving to be nearer family.

Reply from Maribel Pascual, Home Manager at Marlborough Court Care Home

Thank you for your kind words about our staff and care. Regards,

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Review from C A (Partner of Resident) published on 27 August 2025 Submitted via Postal Card
Overall Experience

Unfortunately my partner with dementia ended up in this home. Majority of the staff seem very nice and the food looks quite good. I see very few activities that would stimulate minds, mostly residents sit in the lounge while the few in there are on their mobiles. Laundry needs a complete overhaul, so many missing items, although clothing has names on them due to the carelessness of staff they end up in the wrong rooms. I have seen a resident wearing my partner's clothes. Also the laundry staff are not adverse to putting wrist watches in machine, one very expensive watch ruined.

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Review from Ester A (Daughter of Resident) published on 10 July 2025 Submitted via Postal Card
Overall Experience

I would like to say a big thank you to all the staff for all your care. You have been very supportive, accommodating, caring, friendly and warm. All the staff have been great. We are just grateful. God bless you all.

Reply from Maribel Pascual, Home Manager at Marlborough Court Care Home

Thank you for your kind words! Best regards

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Review from Cathy M (Daughter of Resident) published on 1 July 2025 Submitted via Postal Card
Overall Experience

Very caring staff. Everyone is brilliant with residents. Home is always clean and tidy.

Reply from Maribel Pascual, Home Manager at Marlborough Court Care Home

Thank you for taking the time to leave us a review and for sharing your experience of our home. Best wishes, Maribel

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Review from John C (Husband of Resident) published on 27 June 2025 Submitted via Postal Card
Overall Experience

The care has been very good very kind and understanding nothing is too much trouble moving from room to room has been seamless. My wive has been moved twice now.

Reply from Maribel Pascual, Home Manager at Marlborough Court Care Home

Thank you for your lovely message. Your feedback means a great deal to the team! Best wishes, Maribel.

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Review from N J (Next of Kin) published on 19 June 2025 Submitted via Website
Overall Experience

My relative has an exceptional experience with this care home. The staff, management, food, events and overall atmosphere is so energetic and happy. The carers were polite and humble and the rooms were clean, hygienic and airy.

Reply from Maribel Pascual, Home Manager at Marlborough Court Care Home

Thank you for these lovely words, I will make sure to pass them onto the team. Best Wishes, Maribel.

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Review from Cynthia J (Next of Kin) published on 10 June 2025 Submitted via Postal Card
Overall Experience

My experience of all the care the staff gave to my relative in room 61 has been exceptional and I have always felt that they kept him safe and very well protected. Anything my relative needed he got and all his needs were met. Marlborough Court is a lovely place for anyone to stay and be cared for. I would recommend this home to anyone.

Reply from Maribel Pascual, Home Manager at Marlborough Court Care Home

Thank you so much for your kind words. We're truly grateful for your positive message and will share your lovely feedback with the team. Best Wishes, Maribel.

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Review from L K (Daughter of Resident) published on 9 May 2025 Submitted via Website
Overall Experience
Although we've had no choice in the placement of my mother for her temporary 'assessment/ respite' period, we're relieved at our first impressions of Marlborough Court. Reception was a cheery sight with Easter bits n' bobs!
As my mother's first 'care home' experience - she's settling well. Although her room decor is 'tired' - her view into the gardens is calming, as she's bed-bound. The whole home was clean and airy, with a calm, friendly feeling. All the staff members we interacted with were welcoming, helpful, accommodating and professional. They presented as a happy, well-oiled team, who enjoyed their work and treated their residents with respect and kindness. So we're confident my mother's in good, caring hands.

We enjoyed lunch together in her room, which was tasty, with good portions - including Easter cup cakes! The musical entertainment we could hear - even had us all singing along!

Reply from Maribel, Home Manager at Marlborough Court Care Home

Thank you for sharing your experience of our home.

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Review from D M (Wife of Resident) published on 30 April 2025 Submitted via Postal Card
Overall Experience

My husband came to Marlborough Care Home in November. He was very frail and had complex issues with his health. He was greeted with kindness and compassion by all the staff. Also they were wonderful to myself which helped me a lot at the time of great sadness. He was a man of great courage, very funny. He lit up a room when he entered it. R.I.P my love x

Reply from Maribelle, Home Manager at Marlborough Court Care Home

Thank you so much for writing this heartfelt review of your experience at our home. We are so sorry for your loss and wish you peace and strength at this difficult time. Warmest regards, HM

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Review from V P (Granddaughter of Resident) published on 29 April 2025 Submitted via Postal Card
Overall Experience

My nan was admitted to the care home yesterday and she had such a warm welcome. she was greeted with a much needed cup of tea and cake The staff all introduced themselves and made us feel welcome during a time which was of course quite stressful for a lady with dementia. Day 1 and I can already see a positive change in my nan.

Reply from Maribelle, Home Manager at Marlborough Court Care Home

Thank you for sharing your experience. It can be a daunting process but my team are exceptionally skilled at making people feel immediately welcome. I'm glad that this showed. Warmest regards, HM

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Review from K S (Son of Resident) published on 29 April 2025 Submitted via Postal Card
Overall Experience

Mum was there for 8 months following a diagnosis of dementia. She had been bed ridden at home for 2.5 years before this, with carer visits 4 times daily. At the home she received 24 hour care from carers and nurses. This made her calmer and happier for the last few months of her life, which her family really loved. The home really understood her culinary needs and catered really well as she also had throat cancer and could only eat mashed up food. Staff were always friendly and helpful with any enquiries or problems we had.

Reply from Maribel Pascual, Home Manager at Marlborough Court Care Home

Thanks for leaving us a review. Best wishes, HM

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Review from Andrew H (Son of Resident) published on 9 January 2025 Submitted via Postal Card
Overall Experience

I want to thank the carers on the top floor they went above all expectations for my dad he was 81 today. They decorated the room for him with balloons and happy birthday banner behind his bed. I can't thank them enough, well done.

Reply from Maribel Pascual, Home Manager at Marlborough Court Care Home

We are grateful for your review and kind feedback. We are all so pleased you and Dad could enjoy his special day together and will pass your comments on to the all the team. Thank you Maribel.

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Review from N M (Daughter of Resident) published on 30 October 2024 Submitted via Postal Card
Overall Experience

Really impressed with Marlborough Court Care Home, not only is the place a very lovely building, with lovely grounds, garden, and car park. The Marlborough staff are an amazing, hard-working team who really seem to show amazing empathy and care to its residents, including my Father. My Father also holds the staff in high regard, he says the nurses and staff are all so kind and caring and always checking to see if my Father is ok. Truly grateful.

Reply from Maribel Pascual, Home Manager at Marlborough Court Care Home

We are delighted to hear that you are pleased with our home facilities as well as your father's care. Our staff will be happy to hear your father views them as kind and caring. Thank you for this wonderful feedback. Best Wishes.

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Review from W B (Friend of Resident) published on 22 October 2024 Submitted via Postal Card
Overall Experience

My dear friend is a resident at Marlborough Court where I encountered one of the nurses. I find him very helpful and informative, nothing is too much trouble. My friend can be difficult but he understands. Thank you.

Reply from Maribel Pascual, Home Manager at Marlborough Court Care Home

Thank you for this positive feedback about one of our staff members. We will pass on your lovely words. Best Wishes.

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Review from Tony A (Son of Resident) published on 16 October 2024 Submitted via Postal Card
Overall Experience
Unfortunately, my dad was only with you for 5 days before being taken to hospital and sadly he didn't recover to come back. However, in that time he was treated with care, dignity and respect and I thank the staff warmly for all of their help.

Special thanks to the staff for their help and support. Thank you.

Reply from Maribel Pascual, Home Manager at Marlborough Court Care Home

Thank you for your kind words and we're honoured to have been able to support both your dad and your family during that time.

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Review from Tony W (Son of Resident) published on 11 October 2024 Submitted via Website
Overall Experience

The staff are very friendly and helpful. Nice location and garden, with views of the river. Food looks and smells good and reasonable size portions. Some rooms need a bit of TLC, but they are clean and well-kept. I have been offered both drinks and a meal while visiting, which is really nice. We get the occasional call with updates or questions, which again is really nice.

Reply from Maribel Pascual, Care Home Manager at Marlborough Court Care Home

Thank you for your kind words and feedback. We're delighted to hear that you've had a positive experience.

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Review from Y B (Friend of Resident) published on 4 October 2024 Submitted via Website
Overall Experience
Bed sheets messy with faeces.
The staff was very nice from what we saw.
Short time there so can't comment on food etc as not seen.

Maybe little music in the background in the room where guests and those staying there can sit, know from my friend he likes music, we found him sitting there with zero to do, see or listen to.

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Review from Yvonne G (Friend of Resident) published on 18 September 2024 Submitted via Website
Overall Experience
From a phone call the previous day everyone was friendly.
We arrived to a smile and a very helpful member of staff, she showed us where our friend was and then went to get another chair. All settled she then asked if the resident would like a cuppa followed by asking us, in came not only a cuppa but a little packet of biscuits each we were very grateful as we had had a one and half hour bus ride. We were there over lunchtime so asking our friend if she wanted unfortunately she didn't want any but we were then asked if we would like a sandwich, we declined but were grateful to be asked.

We only spent a little while with our friend as she obviously very tied and just kept dropping off to sleep, so when leaving again we saw cleaners laundry staff and again all with a smile.

Reply from Maribel Pascual, Care Home Manager at Marlborough Court Care Home

Thank you so much for your thoughtful review! We're delighted that your experience was positive.

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Review from David F (Husband of Resident) published on 28 August 2024 Submitted via Postal Card
Overall Experience

No issues or concerns, happy with the care.

Reply from Maribel Pascual, Home Manager at Marlborough Court Care Home

Thank you for taking the time to share your experience of our home.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 May 2025
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 21 August 2026

We currently have vacancies at our lovely care home. Please get in touch with our friendly team to find out more.

News (19) & Events (0)

News
  • 11 Aug 2026

    July gave us plenty to smile about here at Marlborough Court Care Home, and we made the most of every bit of sunshine along the way. We spent the month...

  • 17 Jul 2026

    June has been a month full of celebration here at Marlborough Court Care Home, with a fantastic variety of events bringing our wonderful residents, families, friends and our team together...

  • 13 Jul 2026

    At Marlborough Court Care Home, May was a truly vibrant and fulfilling month, filled with a wonderful variety of activities that brought our residents and our team together in meaningful...

Upcoming Events

There are no upcoming events for Marlborough Court Care Home.

Awards / Recognitions (10)

  • 30 Jan 2026Recipient: Gold Care Homes
  • 28 Feb 2020Recipient: Gold Care Homes
  • 03 Dec 2019Recipient: Gold Care Homes

Accreditations

There are no accreditations posted yet for Marlborough Court Care Home.

Meet the Team (1)

Maribel Pascual
Maribel PascualJob Title:Care Home ManagerJoined: 2024

Maribel joined Marlborough Court as Home Manager in June 2024, bringing with her more than 20 years of nursing and healthcare experience. She has been a Registered Nurse in the UK since 2002 and was first licensed as a nurse in the Philippines in 1994. She also holds a Level 4 qualification in Leadership and Management.

Maribel is passionate about creating a safe, welcoming environment where residents feel respected, valued and supported to maintain their independence. She enjoys leading and developing her team, helping them build the skills and confidence needed to deliver outstanding care. For Maribel, seeing residents thrive and knowing the team is working together to provide high-quality support is one of the most rewarding aspects of her role.

Outside of work, Maribel enjoys spending time with family and friends, going for walks, staying active, and reading about health, wellbeing and leadership.

When it comes to care, Maribel believes in treating every resident with dignity, respect and compassion. She is committed to delivering person-centred care that focuses on individual needs, preferences and choices, while building strong relationships with residents, families and colleagues to ensure the best possible quality of life.

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