Tower Bridge Care Home

The manager is lovely, all the ward respect and love him. He is kind and makes the other workers be there. They go to the shop for me. He makes my stay very very comfortable.

My mother-in-law is doing lovely in the home and all the staff are amazing.

1) Great people. 2) First-class service.

Since my mother was admitted to Tower Bridge Care Home the staff have been kind and dedicated to her needs. Due to the language barrier (Mum doesn't speak English) the care home has been working with the family to understand what her needs are and make appropriate adjustments to make her comfortable and feel at home. So thank you, everyone.

My dad's been in the home for a few months now. He's got a nice room overlooking the garden. My dad's behaviour can be challenging because of his dementia. All the staff have been so great and understanding while caring for my dad, especially the carer who is a true gent. Food is good. Nursing care is good.

My brother was admitted to Tower Bridge Care Home for continued Palliative Care from the hospital. From the time he was admitted to his passing - (two weeks) we as his family, found the care and attention they afforded him and us exceptional. A big thank you to the staff. Would recommend this care facility on my findings.

He has been treated with respect and dignity which tells me their training is of a very high standard. Thank you HC-One, and to anyone looking for support for themselves or a loved one I cannot recommend their services highly enough.

I am a friend of a resident in your care home and I visit him on a weekly basis if I can. I can't comment on the financial arrangements as I am not a relative. However, I feel that the resident is treated with dignity and given all possible help. As a visitor, I am made very welcome and my friend's condition is explained as clearly as is possible in the circumstances.

I visited a friend on a number of occasions while she was a resident here (for nearly two years). I am only able to comment in my capacity as a visitor (so have been unable to complete all the options listed below). My overall impression of the staff which includes support staff such as receptionists, cleaners and kitchen staff as well as the nursing staff was of a very busy pleasant helpful and conscientious group of people. Despite the pressure of their jobs they always took time to settle my friend and her visitors into her room. Whenever I visited, my friend was clean and nicely dressed had liquid available and appeared to be well fed. There were arrangements in place to keep my friend safe, ensuring that she was monitored as necessary. My friend was treated with great dignity as she neared the end of her life and understanding was shown to those of us who were with her at that time. There was genuine emotion shown by the staff who had cared for her as they came to say their goodbyes to her which to me said a lot about the relationship between the staff and residents.

I was really pleased with the way, and manner you treated my cousin while she was in your care. The Management here are well respected as well as the staff. Anytime I come for a visit I see changes. Thank you all.

Thank you.

My experience with Tower Bridge Care Home has been an excellent one. The entire team are really friendly and helpful. They look after our loved ones with respect and dignity. The food is so tasty.

Always welcoming and helpful and I believe the level of care is brilliant, a God send really. Constantly with my mum and helping with her needs.

I found all the staff at Tower Bridge Care Home to be very helpful, considerate, kind and caring, from the nursing side right up to management. I was always greeted warmly and with a smile. They looked after my aunt very well, with kindness and understanding. My aunt was only there for 6/7 months and I have no complaints about her care.

From my own personal experience, I just wanted to say thank you from the bottom of my heart, Bless you all.

I can't thank Tower Bridge Care Home enough. Mum has been there for a week at the moment, she has gone in for three weeks respite care. I have visited already and spoke to her on the phone today. She told me that she is so happy. The food is amazing and the care staff are lovely. I've never ever heard my mum sound so happy. Thank you all.

Polite and very professional staff. All services and facilities were great.

The last month before Mum passed away, she was treated with love and dignity. I was kept updated on her condition. They made sure she was comfortable at all times and always encouraged her to eat and drink. She passed away at the age of 100 years and 5 months, very peacefully.

The staff were all absolutely amazing! From nurses and carers, through to housekeeping, every single one was so supportive and caring, not only to my brother but to myself as well. All my brother's needs were met with compassion, warmth and patience. I will be forever grateful that he was placed in Tower Bridge and could not have wished for better. In all honesty, I was blown away by the whole experience. I will miss my visits and the staff members I looked upon as friends. I will never forget their kindness. Ever! My request to remain with my brother during his final days was encouraged without hesitation. Would I recommend this care home? Absolutely!

My father was a resident for the last fifteen months of his life. The staff were always polite and kind and carried out their duties with utmost professionalism. The care my father received was exemplary and the staff could not have been kinder in their relationship toward him. The family were extremely happy with all aspects of his care.