Tower Bridge Care Home

1 Aberdour Street, London SE1 4SH
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9.2 139 Reviews
  • Tower Bridge Care Home, London
Tower Bridge Care Home provides people with a caring, friendly, home.

Trained staff care for people with dignity and respect at all times.

A variety of activities are available for residents to participate that suit their interests.
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Care Provided by Tower Bridge Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 122 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1600 – £1900
  • Self-Funded Residential Dementia Care: £1700 – £1900
  • Self-Funded Nursing Care: £1800 – £1900
  • Self-Funded Nursing Dementia Care: £1900 – £1900

Our Care Home fees are all-inclusive. This includes, but is not limited to:
- Meals
- Activities
- Designated care advisor
- Support with funding
- 24-hour care updates via our app
- Housekeeping
- Laundry
- And more.


In fact, we have NO HIDDEN FEES and will never ask you to pay more than your agreed weekly fee.

These prices are only a guideline, please contact Tower Bridge Care Home to find out the exact price for your requirements.

Contact Tower Bridge Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Tower Bridge Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • San Koromah (Care Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 4

Room Information

  • Single Rooms (116)
  • Couples/Companion Rooms (3)

Parking

  • Tower Bridge Care Home have their own private car park for visitors.

Tower Bridge Care Home Reviews (139)

9.2

Tower Bridge Care Home has a Review Score of 9.2 (9.211) out of 10, based on 21 reviews in the last 2 years.
Over all time Tower Bridge Care Home has 139 reviews.

Overall Experience
  • 77
  • 46
  • 10
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  • 5
Date Published
  • 139
  • 7
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  • 21
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Reviewer Connection to Tower Bridge Care Home
  • 41
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  • 12
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  • 3
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  • 2
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  • 1
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Total of 139, showing 61-80
Review from Tracey M (Daughter of Resident) published on 28 June 2021 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
I visit once a week and have never had any problems. Staff are always very nice.
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Review from Carroll P (Partner of Resident) published on 4 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have always found the care home very good to my partner, especially through the difficult times we were having with covid. I was always told what was happening with my partner and nothing was too much trouble for the staff. Everyone was very helpful and reassuring to me of my partner's health.
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Review from Linda P (Daughter of Resident) published on 18 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are amazing. They are caring not only to the residents but to their families too. Nothing is too much trouble. My family and I are just so happy that our dad is in Tower Bridge Care Home. Because we know he is being well cared for and he is really happy there. The home is beautifully decorated
and is immaculately clean and my dad’s room is lovely and homely and he has an en-suite toilet, which is a real bonus. I have nothing but praise for this home, the carers, the reception staff and the manager are all so lovely, kind and approachable and can’t do enough for the residents and their families. Putting a loved one in a home is a very difficult decision to make, but we know that categorically we made the right choice with Tower Bridge Care Home. It’s excellent.
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Review from Karen M (Daughter of Resident) published on 18 May 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have found the staff amazingly helpful. Ir has been difficult visiting because of COVID-19 but the staff has accommodated me, even though I am at work. They have allowed me to see my father, I have has continuous reassuring phone calls. I know my father is safe and being well looked after.
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Review from Christine H (Daughter of Resident) published on 19 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has only been here for six weeks, and already, he is part of the family. He has settled so well due to the care of the amazing staff. Nothing is to much trouble; they keep us informed on how Dad is via FaceTime, photos and videos. I can't thank the staff enough; they are amazing.
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Review from Maureen B (Daughter of Resident) published on 18 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum was on the second floor of the nursing home. The staff kept me fully informed of Mum's care. Were happy to chat and reassure me of her condition. I cannot fault them in any way. There are some options that I can't comment on as Covid restrictions didn't allow visits. I did visit once and was
pleasantly surprised by how lovely it was.
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Review from John H (Nephew of Resident) published on 25 November 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Over the two and a half years, our experience with the Tower Bridge Care Home has been excellent. The staff have always show respect for her need and treated her with dignity, care and kindness.
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Review from Andi M (Son of Resident) published on 9 November 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having been here for nearly 10 years, I am extremely happy with the care and service that is provided by the dedicated staff here at HC One. As I have mentioned before in previous reviews, they give me peace of mind and confidence my mother is being well looked after.
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Review from Ricky S (Grandson of Resident) published on 9 November 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Since my grandad and his partner moved into Tower Bridge Care home, the staff have been amazingly supportive. They have gone above and beyond to make the transition from independent living and hospital care into the home as smooth as possible. In difficult times I could not have asked for more from
Twoer Bridge Care Home, from front of desk to the care and wellbeing team. They have been excellent. Thank you!
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Review from P H (Son of Resident) published on 9 November 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff have been excellent making my mother feel welcome, keeping me informed at all times. They do a lot of activities despite the lockdown. I cannot praise the staff enough.
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Review from John R (Son of Resident) published on 9 November 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Absolutely excellent. Friendly staff. I am also speaking for my brother and sister as well. Nice big room. Keep up the good work and thank you for looking after our Dad.
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Review from Karen C (Niece of Resident) published on 23 April 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Tower Bridge Care Home was an excellent nursing home for my Aunt. The staff was professional, friendly and so kind to my chatty Aunt. At all times they kept me informed as to her care and wellbeing. On visits, time to chat with me over coffee and cake. I appreciated that as this was all new to me. Sadly
my Aunt left us. You could genuinely feel and see their loss. Many tears that day. I thank you all.
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Review from Mark B (Son of Resident) published on 26 March 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
On the whole, I find the staff very good and willing to help with Mum in any way they can. Yes, there are small gripes, but in general, I can't fault the place. I am grateful Mum is in a safe place for her care.
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Review from Nicola (Daughter of Resident) published on 10 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father is a long term resident of Tower Bridge Care Home. The care of my father by the care and medical team has been of a high standard. During a recent chest infection, the kindness and diligence shown by the team was exceptional.
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Review from Eddie C (Son of Resident) published on 28 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
For the 11 months up until his passing my dad was looked after brilliantly, from all staff - from cleaners, reception, carers and management. Treated with dignity until the end. Tower Bridge Care Home I'd recommend to anyone. Excellent!
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Review from M C (Nephew of Resident) published on 8 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Each time I visit my relative at the care home I am greeted warmly by all staff. This home is very friendly and welcoming and the care my Great Aunt has received has been great. The home is spotlessly clean with focussed staff who all work as a team. I regard my Aunty as very lucky to have found a place
here. Keep up the good work - obviously, this is a very well run home and company.
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Review from J W (Sister-in-law of Resident) published on 6 December 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Cheerful and helpful staff. Clean home.
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Review from G W (Brother-in-law of Resident) published on 6 December 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are very good and cheerful. The home is very clean.
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Review from J C (Wife of Resident) published on 6 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are helpful and friendly. The rooms and patients are kept clean.
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Review from T H (Niece of Resident) published on 26 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would highly recommend this care home to family and friends. I can't really complain about anything. The care, cleanliness, staff everything.
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Current Review Score: 9.2 (9.211)

Overview of Review Score

The Review Score of 9.2 (9.211) out of 10 for Tower Bridge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.4 out of 5 from 21 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.391 for Tower Bridge Care Home is calculated as follows: ( (117 Excellents x 5) + (113 Goods x 4) + (16 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 248 Ratings = 4.391
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.82 Points relating to the number of positive Reviews for Tower Bridge Care Home is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 122 registered maximum number of service users is 24.4. 20 Positive Reviews ÷ 24.4 = 0.82
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Apr 2025

Overall Requires improvement

  • Caring Requires improvement
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

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Sam Koromah

Job Title: Manager

Manager at Tower Bridge

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Tower Bridge Care Home to verify any information. View our terms and conditions. Tower Bridge Care Home has an Enhanced Service - more info.