Tower Bridge Care Home

1 Aberdour Street, London SE1 4SH
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9.2 134 Reviews
  • Tower Bridge Care Home, London
Tower Bridge Care Home provides people with a caring, friendly, home.

Trained staff care for people with dignity and respect at all times.

A variety of activities are available for residents to participate that suit their interests.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 122 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1600 – £1900
  • Self-Funded Residential Dementia Care: £1700 – £1900
  • Self-Funded Nursing Care: £1800 – £1900
  • Self-Funded Nursing Dementia Care: £1900 – £1900

Our Care Home fees are all-inclusive. This includes, but is not limited to:
- Meals
- Activities
- Designated care advisor
- Support with funding
- 24-hour care updates via our app
- Housekeeping
- Laundry
- And more.


In fact, we have NO HIDDEN FEES and will never ask you to pay more than your agreed weekly fee.

These prices are only a guideline, please contact Tower Bridge Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • San Koromah (Care Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 4

Room Information

  • Single Rooms (116)
  • Couples/Companion Rooms (3)

Parking

  • Tower Bridge Care Home have their own private car park for visitors.

Tower Bridge Care Home Reviews (134)

9.2

Tower Bridge Care Home has a Review Score of 9.2 (9.212) out of 10, based on 20 reviews in the last 2 years.
Over all time Tower Bridge Care Home has 134 reviews.

Overall Experience
  • 72
  • 46
  • 10
  • 1
  • 5
Date Published
  • 134
  • 9
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  • 20
  • 114
Reviewer Connection to Tower Bridge Care Home
  • 36
  • 33
  • 12
  • 6
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  • 2
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  • 1
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Total of 134, showing 121-134
Review from C A (Cousin of Resident) published on 27 July 2017 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
I feel the care home are trying to give my cousin the best they can.


However, I feel my cousin is in the wrong place. He is a stroke victim and should be in a place with other stroke victims.

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Review from Joan T (Cousin of Resident) published on 26 July 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My cousin has been here since April 2017 and from what I can tell she has been very well looked after.
Always clean and tidy.
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Review from Reg F (Son-in-law of Resident) published on 7 July 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very helpful, they look after mum accordingly to her needs. The hygiene is good. Always a nice cup of tea and cake. Reception staff are always kind and helpful.
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Review from F R (Relative of Resident) published on 24 June 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We find it clean the staff are friendly and help with any concerns. The food is fresh and varied, Medication always on time. Sometimes short staffed overall relative content and well cared for which is the main thing.
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Review from Peter M (Son-in-law of Resident) published on 22 June 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The experience has been very good.
My mother-in-law has settled in well. The staff are very helpful and friendly.
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Review from P S (Nephew of Resident) published on 31 March 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A well run and caring home.
Pleasant staff and professionally led.
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Review from Marion C (Relative of Resident) published on 7 February 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would say very happy with all the care and happy with all staff. Very pleasant and caring. Looked after very well. Thank you all very much.
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Review from Leslie S (Husband of Resident) published on 7 February 2017 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
This young lady has always been active doing her job.
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Review from Fredo G (Son of Resident) published on 6 February 2017 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Sometimes there are disagreements here regarding my mum which is then sorted out. Experience is OK.
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Review from M L (Son of Resident) published on 3 February 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
No comment on activities, mum unable to take part. Overall lovely home and good care provided.
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Review from Ray P (Son of Resident) published on 3 February 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum moved in Nov 2016, she has settled in very well. She looks better in herself, she is clean and tidy and has a visit to the hairdresser every week. The staff and management are caring and friendly. We are very happy with the home.
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Review from J R (Son of Resident) published on 9 August 2016 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
My mother is well cared for in it's widest sense i.e. the homes cleanliness, food, medical checks/medicine dispensing and communication of these is good. Staffing levels are adequate and the relatively new management team have all but eradicated reliance on temporary carers/nursing, which was prevalent
earlier in the year and in 2015. One area that continues in my view to be substandard is the degree of "quality time" i.e. one to one time that is spent with individual residents. Activities staff are either part time and/or stretched in terms of record keeping, number of residents they have to attend to. Part of this is likely also to be due to the level of experience of some carers. Overall an improving quality of care is being provided at Tower Bridge.
Reply from HC-One, Careline Team at Tower Bridge Care Home

Thank you for taking the time to complete a review. We really value the feedback provided by those who use our services.
We note you have highlighted concerns about the activities programme on offer at the home, and apologise if we have fallen short of the high standards we aspire to.
Currently there is one full time and two part time Activities Coordinators. Another full time Activity Coordinator is recruited to post but we are awaiting a start date pending final checks.
There are two Activity Coordinators who are allocated to focus on big events relating to the cultural and spiritual aspects of Residents lives. They also organise concerts, choirs, dance groups and Resident outings. The third Activity Coordinator solely conducts one to one activity with our bed bound Residents and group activities in the afternoon.
HC-One Limited works in partnership with attend, which is Friends of One Tower Bridge Road. Attend looks for volunteers who can offer Residents friendship and social and recreational activities.
There is also a planned monthly activity calendar which is displayed on the unit in order to inform relatives of activities which will be carried out during the month. Recently we have introduced the Tower Bridge Care Home newsletter to share our previous month’s valuable moments. The newsletter is available in the Residents rooms and reception.
Thanking you again for taking the time to provide really helpful feedback about the home. We value all feedback and ensure it is recorded and acted upon.

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Review from Sandra K (Wife of Resident) published on 22 July 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with the service and care the staff provide for my husband in the 3 years he has been in the care home, there have been many managers but the manager and assistant manager we have are the best we have ever had.
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Review from E F J (Resident) assisted by family/friend published on 22 July 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with the activities, the care and the management. Always listen to the needs of the residents.
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Current Review Score: 9.2 (9.212)

Overview of Review Score

The Review Score of 9.2 (9.212) out of 10 for Tower Bridge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.4 out of 5 from 20 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.433 for Tower Bridge Care Home is calculated as follows: ( (121 Excellents x 5) + (94 Goods x 4) + (16 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 233 Ratings = 4.433
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.779 Points relating to the number of positive Reviews for Tower Bridge Care Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 122 registered maximum number of service users is 24.4. 19 Positive Reviews ÷ 24.4 = 0.779
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Apr 2025

Overall Requires improvement

  • Caring Requires improvement
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

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