Tower Bridge Care Home

1 Aberdour Street, London SE1 4SH
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9.2 134 Reviews
  • Tower Bridge Care Home, London
Tower Bridge Care Home provides people with a caring, friendly, home.

Trained staff care for people with dignity and respect at all times.

A variety of activities are available for residents to participate that suit their interests.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 122 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1600 – £1900
  • Self-Funded Residential Dementia Care: £1700 – £1900
  • Self-Funded Nursing Care: £1800 – £1900
  • Self-Funded Nursing Dementia Care: £1900 – £1900

Our Care Home fees are all-inclusive. This includes, but is not limited to:
- Meals
- Activities
- Designated care advisor
- Support with funding
- 24-hour care updates via our app
- Housekeeping
- Laundry
- And more.


In fact, we have NO HIDDEN FEES and will never ask you to pay more than your agreed weekly fee.

These prices are only a guideline, please contact Tower Bridge Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • San Koromah (Care Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 4

Room Information

  • Single Rooms (116)
  • Couples/Companion Rooms (3)

Parking

  • Tower Bridge Care Home have their own private car park for visitors.

Tower Bridge Care Home Reviews (134)

9.2

Tower Bridge Care Home has a Review Score of 9.2 (9.212) out of 10, based on 20 reviews in the last 2 years.
Over all time Tower Bridge Care Home has 134 reviews.

Overall Experience
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  • 46
  • 10
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Date Published
  • 134
  • 9
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  • 20
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Reviewer Connection to Tower Bridge Care Home
  • 36
  • 33
  • 12
  • 6
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  • 5
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  • 4
  • 3
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  • 2
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  • 1
  • 1
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Total of 134, showing 101-120
Review from Eric M (Husband of Resident) published on 22 June 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My wife spent a week here for respite. Very nice home, good staff and very helpful.
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Review from C L (Friend of Resident) published on 21 June 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My friend is in Tower Bridge care home for severe dementia problems.
Activities are regularly provided for residents Wednesday coffee mornings are excellent and visitors are made most welcome on these occasions. There are special day celebrations and a lot of effort goes into making it nice for everybody.
The medical staff are available when required.
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Review from Teresa D (Cousin of Resident) published on 21 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good. Cousin dancing to music.
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Review from M H (Daughter of Resident) published on 31 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We were shown around by a member of staff who was extremely helpful and very knowing.
Our minds are more at rest now at this very stressful time.
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Review from Valerie J (Relative of Resident) published on 29 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I've been going and coming as my relation is here. So good so far. All is going well. Management dress code is in respect of duty and friendly.
Staff are in conduct of their duty.
Care home is up to standard.
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Review from Anthony G (Son of Resident) published on 26 January 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We like the care home and believe our mother gets the care required to get her back to a level that she may be able to assist herself to be mobile.
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Review from Floyd S (Son of Resident) published on 24 January 2018 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Very nice. The coordinator was very helpful and answered all of my questions. He seemed knowledgeable.
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Review from Jude M (Son of Resident) published on 22 January 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A comprehensive overview of mum's condition both physical and mental. Good discussion regarding practical care and physical well being and how best to balance care and well-being. Staff appear welcoming and courteous whenever I visit announced or unannounced and this impression is also confirmed by
other family members. A review has highlighted actions which will be cause for feedback going forward.
Reply from Clare Sheehan, Care Advisor at Tower Bridge Care Home

Thank you for your review, your comments are extremely important to us and our residents’ health and wellbeing is our absolute priority. As per the care review which was conducted on the 04/01/2018 in regards to your mother, the actions taken were to follow up on the dietician referral which was completed on the 29/11/2017, the dietician was in the service on 22/01/18 and your mother was reviewed with a clear plan implemented. Once again thank you for your review it will help us continually improve our service that our residents and relatives receive here at the home.

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Review from Valerie S (Daughter of Resident) published on 10 January 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Reviews are done frequently and updated regular talks with a staff member.
I'm happy with the care received.
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Review from Dave C (Son of Resident) published on 21 December 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From first visit we knew Tower Bridge was the place to provide long-term care for Dad. The lady in admin was very supportive and kept us aware of what was happening while waiting for a place. Dad is now settled in and doing extremely well. He is friends with all the staff and we have the peace of mind
he is safe. We visit daily to see Dad, the staff are always welcoming.
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Review from Bridget L (Daughter of Resident) published on 21 December 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father was 93 years old when he arrived at Tower Bridge. He had vascular dementia and type 2 diabetes. He had been quite anxious in his last care situation (extra care sheltered housing) but when he came to Tower Bridge he seemed happy and content. Although this was partly due to his increased lack
of understanding of his situation, the care and kindness of all the staff contributed hugely to make his last months comfortable, secure and happy.
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Review from Simon F (Son of Resident) published on 21 December 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum's care has been excellent. The staff have been great in supporting all her needs.
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Review from Paul M (Son of Resident) published on 28 November 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very thorough and comprehensive. We were shown all aspects of the facility and were very satisfied.
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Review from Harry L (Son of Resident) published on 28 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum was a resident for 2 years and 10 months. Both my brother and myself were very happy with the care she received during her stay.
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Review from Miriam P (Relative of Resident) published on 24 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have just 'delivered' my father in law for 2 weeks respite/trial stay. We were welcomed and settled and I was invited to join for lunch. This was delicious and served with care and dignity, staff assisting those not able to feed themselves, showed such kindness, empathy and respect - a clear, mutual
and positive regard.
We were shown around with deep care and interest in my father in law. Thank you all for your kindness on day one. I hope it continues.
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Review from A B (Daughter of Resident) published on 30 October 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I was satisfied with my mothers care at Tower Bridge Care Home. The manager at the time my mother was there was very accessible so any concerns would be dealt with swiftly. Some staff were better than others, some were excellent but overall I was happy with mum's care and even with challenging behaviour
the staff were patient and dealt with mum fairly and kindly.
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Review from J D (Daughter of Resident) published on 27 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Care is good and management improved.
My mum is treated with dignity and respect even when she can be very challenging.
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Review from John L (Cousin of Resident) published on 23 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The impression I got is that the home is convenient for the needs of my cousin and it's central to her borough, which she is used to.


The staff look friendly and caring. The residents look happy.

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Review from R H (Daughter of Resident) published on 8 August 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All very kind staff always. The nurse manager is excellent and who understands holistic and detailed approach to caring for my mother.
My mum is kept very well, clean and staff chat to her which is what she loves.
The office guides us well and is very pleasant and helpful.
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Review from Diane R (Daughter of Resident) published on 28 July 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff at Tower Bridge are, in the vast majority of cases, caring and keen to improve the service.
Some routines seem to inhibit the delivery of a prompt response to the call bell as does the occasional lack of staff.
I accept that the home tries to provide the statutory number but this is significantly
short of the number required for the needs of residents and they often have to wait longer than they should to have intimate needs met.
Care staff, office staff, activities team, house keeping, maintenance and management do all they can to make Tower Bridge a home.
Food is variable, though kitchen staff consult and make changes where they can.
Reply from Katie Price, Careline Advisor at Tower Bridge Care Home

The staffing in the home is based on the dependency assessment of each Resident. We respond to the needs of the unit following a dependency review each month. The allocation of staff is reviewed daily by the management team in the home. The deployment of staff duties in the unit is the responsibility of the person in charge and is reviewed on a day to day basis.

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Current Review Score: 9.2 (9.212)

Overview of Review Score

The Review Score of 9.2 (9.212) out of 10 for Tower Bridge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.4 out of 5 from 20 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.433 for Tower Bridge Care Home is calculated as follows: ( (121 Excellents x 5) + (94 Goods x 4) + (16 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 233 Ratings = 4.433
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.779 Points relating to the number of positive Reviews for Tower Bridge Care Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 122 registered maximum number of service users is 24.4. 19 Positive Reviews ÷ 24.4 = 0.779
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Apr 2025

Overall Requires improvement

  • Caring Requires improvement
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Meet the Team (0)

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