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Acton Care Centre

48 Gunnersbury Lane, Acton, London W3 8EF
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Papa loves it at Acton Care Centre. He says everyone is so friendlyAngela B(Daughter-in-law of Resident/Service User)
Acton Care Centre, London
I would recommend this care home 100%.Mary N(Sister of Resident/Service User)
Acton Care Centre, London
Every day is a good day, from early in the morning till late at night, there is always someone thereJ S(Resident / Service User)
Acton Care Centre, London

Acton Care Centre is the largest capacity Gold Care Homes owns, facilitating Nursing Care for residents over the age of 65. The purpose-built home with modern amenities offers 71 beds for general care and 54 beds for Dementia care. Acton offers first-class, unique, personalised care with testament to their well trained staff supporting those with very complex needs including Palliative Care, Nursing, Dementia and those with disabilities.

“It’s what’s inside that...  

Care Provided by Acton Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 130 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,850 - £1,850£2,050 - £2,050
Residential Dementia Care£1,850 - £1,850£2,050 - £2,050
Nursing Care£1,850 - £1,850£2,050 - £2,050
Nursing Dementia Care£1,850 - £1,850£2,050 - £2,050

Please note, our fees are subject to an assessment of an individual's needs and dependencies and are exclusive of FNC if granted. We will discuss funding and fees with you in greater detail during the course of your enquiry so that you are fully informed.

Contact Acton Care Centre to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Welmar Patarata(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2007

Room Information

  • Single Rooms (130)
  • Single Rooms with ensuite Wet Room (2)

Visiting

  • 10am to 7pm No visiting during mealtimes 12.45pm to 1.45pm

Parking

  • Free parking upon receiving a parking permit from reception.

Acton Care Centre Reviews (141)

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9.4

Acton Care Centre has a Review Score of 9.4 (9.416) out of 10, based on 28 reviews in the last 2 years. Over all time Acton Care Centre has 141 reviews.

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Showing 141 reviews matching selected criteria
Review from B A (Wife of Resident) published on 12 February 2020 Submitted via Postal Card
Overall Experience

I have been very pleased with the care that my husband has received at Acton Care Centre. He was treated with dignity at all times and great care was used when attending to his fragile body. The receptionist was always extremely helpful and friendly. One nurse was especially willing to listen and help.

Reply from Melissa Lawerence, Marketing Coordinator at Acton Care Centre

Thank you for your very generous review. We appreciate your kind comment - best regards.

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Review from J A (Daughter of Resident) published on 12 February 2020 Submitted via Postal Card
Overall Experience

I was very happy with the care that my dad received at the Acton Care Centre. He was well looked after by the carers and nurses. You should give your receptionist a pay rise. She is so warm and caring - the perfect first impression of the care home. We also found one particular nurse was lovely, caring and very generous with her time.

Reply from Melissa Lawerence, Marketing Coordinator at Acton Care Centre

Thank you for your very kind review in regards to our staff and our receptionist. Best regards.

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Review from R A (Daughter of Resident) published on 28 January 2020 Submitted via Postal Card
Overall Experience

I am the daughter of a non-English speaking resident. I am here every day and I see how lovely the staff are towards my mother. She is happy and smiling. I am glad we found this place and the manager's doors are always open and you can talk to them about anything.

Reply from Melissa Lawerence, Marketing Coordintaor at Acton Care Centre

Thank you for your very kind submission. We can only imagine how hard the language barrier must be - we're delighted that she's comfortable with us, 'happy and smiling'. Your review shows a lot about the home, we thank you for sharing it with us.

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Review from George W (Grandson of Resident) published on 3 January 2020 Submitted via Postal Card
Overall Experience
Everyone is very welcoming and professional, providing care and attention throughout the day. There is plenty of space outdoors which is very nicely maintained.

My grandmother has enjoyed all of the one-to-one care and attention she's receiving.

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Review from Connie R (Daughter of Resident) published on 25 October 2019 Submitted via Postal Card
Overall Experience

I have found Acton Care Centre a fun-loving, stimulating and caring environment. The reception staff and the nurses and carers are extremely helpful, supportive and dedicated. I feel that my mum is in a safe and secure environment.

Reply from Melissa Lawerence, Marketing Coordinator at Acton Care Centre

Wonderful comment, thank you for your kind words - Best regards.

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Review from Eva B (Friend of Resident) published on 23 October 2019 Submitted via Postal Card
Overall Experience

Very good with patients. Friendly staff. At the moment the best care home I have ever visited.

Reply from Melissa Lawerence, Marketing Coordinator at Acton Care Centre

Wonderful, thank you for your kind response, best regards.

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Review from P A (Daughter of Resident) published on 16 October 2019 Submitted via Postal Card
Overall Experience

From the moment I walked in the door, I could sense that this home had a heart. My mother is being treated with the dignity and respect that should be reserved for the elderly. I am so happy she is here, the staff are friendly and the chef is keen to provide nice food for her special diet. I give Acton Care Centre 5 stars and strongly recommend it!

Reply from Melissa Lawerence, Marketing Coordintaor at Acton Care Centre

Hello and thank you for your review. We love your comment and really value your kindness. Best regards.

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Review from Anne Z (Daughter of Resident) published on 11 September 2019 Submitted via Postal Card
Overall Experience

Very warm welcome when I visit the nursing home and I get given information when I ask concerning my dad's needs, like how to get a new wheelchair.

Reply from Melissa Lawerence, Marketing Coordinator at Acton Care Centre

Wonderful comment, we're very glad to receive your feedback. Kind regards.

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Review from L L (Son of Resident) published on 21 August 2019 Submitted via Postal Card
Overall Experience

Amazing team, very supportive all the way. Thank you so much for all.

Reply from Melissa Lawerence, Marketing Coordintaor at Acton Care Centre

Great to hear, many thanks for your review.

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Review from N M (Daughter of Resident) published on 21 August 2019 Submitted via Postal Card
Overall Experience

Amazing support and extremely caring towards all family and towards all patient care until the last minute. Thank you so much for everything.

Reply from Melissa Lawerence, Marketing Coordintaor at Acton Care Centre

Wonderful, thank you for your review.

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Review from I C (Daughter of Resident) published on 21 August 2019 Submitted via Postal Card
Overall Experience
I will be forever grateful that my mother was placed at this care centre. The staff and management truly care and take care of my mother with their heart. The care and support received have been of an excellent standard and made a very difficult and heartbreaking situation that much more manageable.

Thank you from the bottom of my heart to all staff - technicians, laundry, food/chef, care aides, nurses, CPN's, relief staff, receptionists, managers and all other staff.

Reply from Melissa Lawerence, Marketing Coordintaor at Acton Care Centre

Thank you for your kind review.

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Review from Lorraine D (Sister of Resident) published on 20 August 2019 Submitted via Postal Card
Overall Experience

Staff have treated sister lovingly, kindly, compassionately, friendly. Helped sister to recover. I am very grateful and happy that we chose Acton Care Centre. Staff have been nice to me too. Lovely flowers in garden too.

Reply from Melissa Lawerence, Marketing Coordintaor at Acton Care Centre

Lovely, thank you for your comment.

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Review from J V (Grandson of Resident) published on 23 May 2019 Submitted via Postal Card
Overall Experience

My grandmother was given the most amazing love and care. For 11 years she was cherished and treated like a queen. Thank you from the bottom of my heart.

Reply from Melissa Lawerence, Marketing Coordintaor at Acton Care Centre

Thank you for your great feedback.

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Review from Ian W (Son of Resident) published on 23 May 2019 Submitted via Postal Card
Overall Experience

Exceptional staff, especially front of house at reception. Nursing care very good.

Reply from Melissa Lawerence, Marketing Coordintaor at Acton Care Centre

Thank you for your great feedback.

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Review from Sera U (Resident / Service User) published on 4 April 2019 Submitted via Postal Card
Overall Experience
As indeed we called this care home as our "own home", spending a few years in here since 2010, we've been looked after so well 24/7. Very good indeed, as we've got our own family in London and around the world, presents been sent to us, gifts given from them.

A special request to whom it may concern - is there any chance for us to have some sort of help for us, "adult education" as we know that we still want to learn more about technology, to go with the time we still have and are eager to learn and we do really need help. The help will be highly appreciated indeed. We need your help. Our life will be much much easier if somebody shows us about IT to learn more.

Reply from Melissa Lawerence, Marketing Coordintaor at Acton Care Centre

Hello, I'm glad you are enjoying your time with us. I've mentioned to the regional manager that you are interested in IT, she thinks your suggestion is fantastic and has already asked for it to be implemented in the homes. We're looking forward to seeing this change - Thank you for your kind review!

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Review from Deirdre M (Daughter of Resident) published on 22 March 2019 Submitted via Postal Card
Overall Experience

I have found the care provided by staff to my mother outstanding. In my experience, they are unfailingly welcoming, kind, patient and calm. My only sibling lives outside the UK and we both are grateful to know our mother is in a caring and safe community.

Reply from Melissa Lawerence, Marketing Coordintaor at Acton Care Centre

Fantastic review, thank you very much for your review.

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Review from Marion C (Daughter of Resident) published on 20 March 2019 Submitted via Postal Card
Overall Experience

Staff have done their best to ensure my mother is as comfortable as possible.

She enjoys the food and the activities.

Reply from Melissa Lawerence, Marketing Coordintaor at Acton Care Centre

Thank you for the review.

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Review from Matthew A (Nephew of Resident) published on 20 March 2019 Submitted via Postal Card
Overall Experience

On a short visit, I was impressed by the friendliness and care of staff, as well as the cleanliness and an air of quiet control.

Reply from Melissa Lawerence, Marketing Coordintaor at Acton Care Centre

Thank you for your review!

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Review from Jan K (Daughter of Resident) published on 14 January 2019 Submitted via Postal Card
Overall Experience

My first impression has been of a very welcoming, warm place with a helpful informative person on the front desk to show me the way. Each and every nurse had a smile and kind words - nothing seems too much trouble. Mum being well looked after in a clean, warm caring environment with plenty of nurses attending in her own room - what more could you ask?

Reply from Melissa Lawerence, Marketing Coordintaor at Acton Care Centre

Hello and thank you for a wonderfully written review. I'm very pleased this is your opinion of our home and we are very flattered and grateful for your kind words - Best regards.

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Review from Kenneth B (Regular Volunteer) published on 13 November 2018 Submitted via Postal Card
Overall Experience

A friendly helpful staff who have assisted my services at the highest level. My particular thanks to the care manager.

Reply from Dalbir Jangra, Head of Marketing and Communications at Acton Care Centre

Hi Kenneth,

Thanks for your kind words.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 01 October 2025
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (17) & Events (0)

News
  • 10 Jul 2026

    At Acton Care Centre, we know that meaningful connections play an important role in everyday life. While loneliness can affect people of all ages, bringing different generations together can be...

  • 18 Dec 2025

    Our residents at Acton Care Centre enjoyed a wonderfully festive Christmas food-tasting session recently. The event brought a joyful buzz to the lounge as residents, families, and staff gathered around...

  • 13 Nov 2025

    Acton Care Centre sparkled with joy on Monday as residents, their families, and staff came together to celebrate Diwali, the Festival of Lights. Our home was transformed with vibrant decorations,...

Upcoming Events

There are no upcoming events for Acton Care Centre.

Awards / Recognitions (10)

  • 30 Jan 2026Recipient: Gold Care Homes
  • 28 Feb 2020Recipient: Gold Care Homes
  • 03 Dec 2019Recipient: Gold Care Homes

Accreditations

There are no accreditations posted yet for Acton Care Centre.

Meet the Team (1)

Welmar Patarata
Welmar PatarataJob Title:Care Home ManagerJoined: 2003

Welmar is a qualified Nurse, Midwife and Home Manager of Acton Care Centre. She is dedicated to ensuring that each resident receives the best quality of life. She leads a 124-capacity nursing home that is led by the needs of her residents. Welmar is well- known in her community and regularly networks with her local community and with industry professionals for solutions to improve the home.

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