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- Acton Care Centre care home

Papa loves it at Acton Care Centre. He says everyone is so friendlyAngela B(Daughter-in-law of Resident/Service User)

I would recommend this care home 100%.Mary N(Sister of Resident/Service User)

Every day is a good day, from early in the morning till late at night, there is always someone thereJ S(Resident / Service User)

Papa loves it at Acton Care Centre. He says everyone is so friendlyAngela B(Daughter-in-law of Resident/Service User)

I would recommend this care home 100%.Mary N(Sister of Resident/Service User)

Every day is a good day, from early in the morning till late at night, there is always someone thereJ S(Resident / Service User)

Acton Care Centre is the largest capacity Gold Care Homes owns, facilitating Nursing Care for residents over the age of 65. The purpose-built home with modern amenities offers 71 beds for general care and 54 beds for Dementia care. Acton offers first-class, unique, personalised care with testament to their well trained staff supporting those with very complex needs including Palliative Care, Nursing, Dementia and those with disabilities.
“It’s what’s inside that...
Care Provided by Acton Care Centre
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 130 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Please note, our fees are subject to an assessment of an individual's needs and dependencies and are exclusive of FNC if granted. We will discuss funding and fees with you in greater detail during the course of your enquiry so that you are fully informed.
The price(s) shown are provided by the care home. Contact Acton Care Centre for full pricing details and T&Cs.
Contact Acton Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Gold Care Homes
- Private Owned
Person in charge
- Welmar Patarata(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2007
Room Information
- Single Rooms (130)
- Single Rooms with ensuite Wet Room (2)
Visiting
- 10am to 7pm No visiting during mealtimes 12.45pm to 1.45pm
Parking
- Free parking upon receiving a parking permit from reception.
Acton Care Centre Reviews (141)
Acton Care Centre has a Review Score of 9.4 (9.416) out of 10, based on 28 reviews in the last 2 years.
Over all time Acton Care Centre has 141 reviews.
My late wife stayed in the Acton Care Home from the end of April 2018 until 21 September 2018 on which day she died there. In that time my wife was looked after in an excellent manner. All the nurses who cared for my wife were excellent, very professional and also very warm and friendly. My wife's dignity was totally respected. I cannot thank enough all the staff at Acton Care Home. They deserve a 5-star recommendation.
Dear Dennis,
Thank you for your kind words - your wife is sadly missed.
Hope you are keeping well.
Regards.
My mother could be very difficult but at Acton Care Centre she was completely different and was treated so well I know she was also grateful to them all.
Superb review, thank you for your kind and honest words. We really appreciate your feedback, if you do have any concerns please inform management, we are happy to help.
Having read lots of news about care homes, I was dubious about them. However, I have found the staff very kind and helpful to me and my partner. If I have a query, they are very helpful and believe me I have lots of queries. They are kind to all the residents that I have seen, so I am happy for my husband to be there.
Fantastic review! We are happy that Acton changed your mind about care homes. We really appreciate your feedback. Kind regards.
The patient coordinator is fantastic, there isn't a better person for the job.
She is so kind, loving and generous with her time with the patients.
She is a true asset to your business.
Hi Anesu, your kind words are appreciated by our staff. Many thanks.
The nurses are absolutely wonderful, kind, caring, compassionate, respectful. The carers are also wonderfully kind, funny and compassionate.
The gardens are lovely and the lounge is OK. The receptionist, the activity director and the senior staff and the kitchen are perfect for their positions - kind, happy, respectful and friendly.
Hi Rebecca,
Your kind words are appreciated by our hard working team.
Thanks.
The caring and empathetic attitude of staff at the care centre is not only a primary reason that Acton Care is so loved by its residents but should be a role model of the attributes of the perfect facility.
Hi Mark,
Thank you for kind words. Our team at Acton work extremely hard to deliver the best possible care, long may it continue.
Best.
Acton Care Centre does exactly what it says, it cares. My mother could not have been looked after better. The staff were always kind, attentive and friendly. The rooms are clean and comfortable and reception is always welcoming.
Dear Reviewer,
Our staff are our biggest asset, this is one of the key reasons our care is excellent. Your review is appreciated by our staff.
I am very happy with the care my Husband is receiving at Acton Court. He has very complex needs which the care home were able to fulfil straight away with 1:1 care. The care home Manager is very supportive and understanding. She is very good at what she does.
Thank you for your kind words. Best.
Thank you for looking after our Queen until her last day. She was looked after so well here. The family were always so welcome when we came to visit her. Our Nan will be missed by you I am sure as much as her family will miss her.
Best.
The care offered there is exceptional but perhaps the most impressive aspect of it was the loving, skilled and cheerful attention which was given to all residents without exception, and it never seemed to waver. It made such a difference to my mother's well-being. She came out of herself and was a different, happier person for the experience. Acton Care Center is a role model and the staff deserve this review.
Dear Simon,
We are really pleased to hear your comments about the excellent care at the Acton Care Centre. Thank you for your kind words.
Best regards.
Not suitable for care provided. Cruel and uncaring staff. My mum was supposed to stay there for 4 weeks from 19/03/18 for respite care but we had to bring her home due to lack of care. My mum is a stroke patient whose right-sided paralysis. My elderly dad and brother take care with help of carers. This has put my mum's dignity and care at risk. My mum had an assessment done at home from your member of staff so you were aware of her all commodities yet the staff weren't able to comply with it. I am glad my mum is compos mentis and pray that she doesn't ever have to end in care upon the mercy of uncaring, unprofessional individuals.
My father has been a resident of this care home for 6 years. His overall care is good. He is a vulnerable patient because he is bedbound, unable to ask for help or to speak. Staff have learned how to communicate with him, they look for triggers and signs to help ensure his pain and comfort needs are met. He is very happy here.
Hi S B,
Thank you for your review. Your comments are appreciated.
Best.
My mother was a resident at Acton Care Centre for five years. The staff were very kind and caring, always listening to any concerns I had about my mother, they always treated her with dignity and kindness. They were also very supportive to me and extremely kind. Even as my mother's Alzheimer's became worse, they still included her in all the activities, which she had enjoyed before. I cannot praise all the staff highly enough, they were all friendly and kind and knew all the residents so well. They became like my extended family and my mother was very happy.
Hi Lesley,
Thank you for your kind words. The team at Acton are extremely proud of the quality of care they offer.
Happy to discuss any recommendations for improvement.
I am very impressed because the people really care! I thought I was going to be burying my uncle and they turned it around impressively. Thank you.
Hi Stephen,
Thank you for your kind words. Our strict recruitment policy ensures all of our care workers are capable of meeting the demanding GCH behaviours and standards.
Happy to hear any recommendations for improvement you may have.
The care home was always clean and warm. Staff kept family fully informed of my aunt's condition.
Hi Mike,
Thank you for your kind words. There are a number of changes due to be implemented at Acton Centre, that will further improve the quality of care we offer.
Happy to hear your thoughts on any recommendations you may have.
Dalbir.
My mother has been at Acton Care Centre for a year now. The cleanliness is excellent. The caring staff are magnificent. I now feel confident that my mother is being well looked after and cared for. The management are very responsive and there is good communication between management and residents family. The only negative comment is the rooms they are a little shabby but perfectly serviceable.
Hi Mary,
Thank you for your kind review. I will investigate your comment regarding the furniture in the rooms.
Thank you.
My partner is afforded every dignity and is treated as a 'fully paid-up member of the human race'.
I am at all times kept up to date re treatments etc and am always supported by the staff from the manager to the cleaning staff.
I cannot extol the quality of care enough.
It is superb.
This care home is well-run, it is clean and has no bad smell. The carpets could do with thorough cleaning or even changing. There seems to be a lot of staff rotation but a recruitment campaign for permanent staff is in place. There should be more frequent checks on the patients as quite often they look in need of changing clothes etc.
They are always willing to help, even if it's not their job! They are very knowledgeable. They keep us fully updated all the time. I feel confident in the care my mum receives.
Average service towards patients although all nurses and carers are lovely and respectful to family. Patients can be left unattended over several hours and general cleanliness is average.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 01 October 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (17) & Events (0)
- 10 Jul 2026
At Acton Care Centre, we know that meaningful connections play an important role in everyday life. While loneliness can affect people of all ages, bringing different generations together can be...
- 18 Dec 2025
Our residents at Acton Care Centre enjoyed a wonderfully festive Christmas food-tasting session recently. The event brought a joyful buzz to the lounge as residents, families, and staff gathered around...
- 13 Nov 2025
Acton Care Centre sparkled with joy on Monday as residents, their families, and staff came together to celebrate Diwali, the Festival of Lights. Our home was transformed with vibrant decorations,...
There are no upcoming events for Acton Care Centre.
Awards / Recognitions (10)
- 30 Jan 2026Recipient: Gold Care Homes
- 28 Feb 2020Recipient: Gold Care Homes
- 03 Dec 2019Recipient: Gold Care Homes
Accreditations
There are no accreditations posted yet for Acton Care Centre.
Meet the Team (1)

Welmar is a qualified Nurse, Midwife and Home Manager of Acton Care Centre. She is dedicated to ensuring that each resident receives the best quality of life. She leads a 124-capacity nursing home that is led by the needs of her residents. Welmar is well- known in her community and regularly networks with her local community and with industry professionals for solutions to improve the home.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Acton Care Centre to verify any information. View our terms and conditions. Acton Care Centre has an Enhanced Service -more info.