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- Acton Care Centre care home

Papa loves it at Acton Care Centre. He says everyone is so friendlyAngela B(Daughter-in-law of Resident/Service User)

I would recommend this care home 100%.Mary N(Sister of Resident/Service User)

Every day is a good day, from early in the morning till late at night, there is always someone thereJ S(Resident / Service User)

Papa loves it at Acton Care Centre. He says everyone is so friendlyAngela B(Daughter-in-law of Resident/Service User)

I would recommend this care home 100%.Mary N(Sister of Resident/Service User)

Every day is a good day, from early in the morning till late at night, there is always someone thereJ S(Resident / Service User)

Acton Care Centre is the largest capacity Gold Care Homes owns, facilitating Nursing Care for residents over the age of 65. The purpose-built home with modern amenities offers 71 beds for general care and 54 beds for Dementia care. Acton offers first-class, unique, personalised care with testament to their well trained staff supporting those with very complex needs including Palliative Care, Nursing, Dementia and those with disabilities.
“It’s what’s inside that...
Care Provided by Acton Care Centre
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 130 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Please note, our fees are subject to an assessment of an individual's needs and dependencies and are exclusive of FNC if granted. We will discuss funding and fees with you in greater detail during the course of your enquiry so that you are fully informed.
The price(s) shown are provided by the care home. Contact Acton Care Centre for full pricing details and T&Cs.
Contact Acton Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Gold Care Homes
- Private Owned
Person in charge
- Welmar Patarata(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2007
Room Information
- Single Rooms (130)
- Single Rooms with ensuite Wet Room (2)
Visiting
- 10am to 7pm No visiting during mealtimes 12.45pm to 1.45pm
Parking
- Free parking upon receiving a parking permit from reception.
Acton Care Centre Reviews (141)
Acton Care Centre has a Review Score of 9.4 (9.416) out of 10, based on 28 reviews in the last 2 years.
Over all time Acton Care Centre has 141 reviews.
All the carers attending to my niece are friendly and caring. She always seems happy and they treat her as an individual. The home is clean and welcoming and I would have no hesitation in recommending the care centre to anyone.
Extremely kind, caring environment. Staff were lovely, very clean and professional, as were the amenities.
Thank you for taking out the time to leave us a review. We are glad to hear that you’re satisfied with the quality of care your mother is receiving at Acton Care Centre. At Acton Care Centre, we strive to provide exceptional service to all our residents. Kind regards
It’s sometimes hard to find my way in the building but all staff I have met are very helpful and they are always smiling so I feel they are happy in their work. Nothing is too much trouble for them. Reception staff are very friendly and welcoming.
Thank you for taking out the time to leave us a review. We are glad to hear that you’re satisfied with the quality of care your friend is receiving at Acton Care Centre, we will let the team know. At Acton Care Centre, we strive to provide exceptional care service to all our residents. Kind regards
I am very pleased with the care that is being given to my mum. The staff are very kind and caring and look after her well. They keep us informed of her condition.
She is presently being assessed so that decisions can be made in regards to her ongoing care.
I have on occasion asked staff members questions in relation to Mum's condition/ treatment and the answers are always concise, thoughtful and sympathetic. As a family, I'm not sure that we could have found a nicer care home had we indeed looked for one ourselves, and when visiting Mum it is such a nice thing that I am always welcomed with a hello and a smile from all staff members.
Thank you for your review! Your feedback is important to us. It's great to have you and your mother as part of our Acton Care Centre family. We will pass on your kind message to the team. Gold Care Homes, strive as a team, to work closely with our residents so we can provide the very best care for everyone in our homes.
My family member was admitted before Easter with a number of health conditions, Alzheimer's being one of them. The staff were friendly and caring, adapting to her changing medical needs as other problems mainly cancer progressed. It was a hard situation which all the staff handled with respect and openness to visitors' enquiries.
Thank you very much for taking out time to review the Acton Care Home. We are glad to hear that you’re satisfied with the quality of care your loved one received during their stay. At Acton Care Home, we strive to provide exceptional care service to all our residents.
Staff are lovely and looked after Dad well. Thank you.
Thank you for taking the time to leave us a kind review. At Acton Care Centre, our hardworking team members strive to provide exceptional care service to all our residents.
All of this was ignored and more worrying was the fact even though they had received and accepted contact numbers, had the wrong ones so could not contact us. The hospital did this to advise he was there where he remained until he passed some days later as he was too weak to return and even the hospital asked why had they sent him as there was no gain to doing this apart from causing distress. This made his passing distressful and hard to accept.
Thank you for taking the time to give us your feedback. We are sorry to hear that you've had a negative experience. Acton Care Home strives to provide outstanding care and ensure that all our residents live in a safe and secure environment. The team at Acton Care Centre would like to extend our...
In my humble opinion, this home should rate excellent. My brother had the best of care from the wonderful staff. The people who work here are so dedicated to all of the residents and families. Thank you all so much for helping to ease an extremely difficult time. I would recommend this care home 100%.
Thank you very much for your fantastic review. At Acton Care Centre we strive to provide exceptional care service to all our residents. We shall ensure all the team sees your wonderful words of appreciation to them. Best Wishes.
My friend spent just a few months in Acton Care Centre prior to her death. At first, she was somewhat reluctant but was immediately welcomed and soon settled in. Her physical and mental capacity declined rapidly over the last couple of months. The nursing staff were kind and gentle and the admin staff continued to spend time in conversation with her. My feeling is she was well cared for and stimulated as far as possible throughout.
Thank you for sharing your feedback about the care and attention your friend received at Acton Care Centre. We understand the sensitivity of the situation and are extremely sorry for your loss. We appreciate your kind words and are always here to support both residents and their families.
I was very happy with the staff who took care of my brother, they treated him very well and took care of all his needs and supported him when needed.
Mum is very well cared for by attentive and friendly staff.
They seem to be giving excellent care and it's a nice bright room, comfortable bed and kept warm. The staff are excellent, very caring. The food lets the place down, the vegetarian options are poor. You would think they would buy in food from local retail outlets if their own cooks are not good with vegetarian meals. I have passed my comments on, let's hope there is a quick improvement.
My father has settled in at Acton Care Centre and is looked after very well and kept clean. His room is bright and comfortable. The staff are very helpful and friendly including the lady at reception and it feels like a caring environment.
This is the second care home our grandmother has been in, and there is a noticeable difference in her. Acton Care Centre has looked after her. She is clean, well-fed and properly looked after. As a result, her mental and physical health has improved. She is more engaging as the staff make an effort to talk to her and always engage with the family on visits, which is lovely and held put our minds at ease with having a loved one in a care home.
I am very happy at the home. I am treated very well. All my needs cared for but I cannot have sky in my room but I am very happy here and hope to stay here for a very long time.
My aunt was a resident at Acton Care Centre for only a few weeks at the end of her life, but the care and support she received was wonderful and greatly eased her final days. The communication from staff was excellent. There are some really outstanding members of staff.
So far from May 17th, up until August 25th 2022, I have personally found that the nursing staff and others working at Acton Care Centre are eager to assist, medically professional at administering actual care needs, good at responding to relationship needs, Willing to listen and respond in their busy life schedule. Shown to be very well experienced in contact and liaising with related NHS departments. Close association with patients, understanding and patient in attending to patients' needs.
My mother stayed for two weeks of respite care. All the staff are so helpful and friendly, especially the lady at reception. Thank you so much for providing such a superb oasis of calm at Acton Care Centre.
Staff always informative on visits and treat the resident with respect and updates are frequent. The resident seems to be relaxed and provided for every time I visit. The staff are very patient with her especially when feeding her.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 01 October 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (17) & Events (0)
- 10 Jul 2026
At Acton Care Centre, we know that meaningful connections play an important role in everyday life. While loneliness can affect people of all ages, bringing different generations together can be...
- 18 Dec 2025
Our residents at Acton Care Centre enjoyed a wonderfully festive Christmas food-tasting session recently. The event brought a joyful buzz to the lounge as residents, families, and staff gathered around...
- 13 Nov 2025
Acton Care Centre sparkled with joy on Monday as residents, their families, and staff came together to celebrate Diwali, the Festival of Lights. Our home was transformed with vibrant decorations,...
There are no upcoming events for Acton Care Centre.
Awards / Recognitions (10)
- 30 Jan 2026Recipient: Gold Care Homes
- 28 Feb 2020Recipient: Gold Care Homes
- 03 Dec 2019Recipient: Gold Care Homes
Accreditations
There are no accreditations posted yet for Acton Care Centre.
Meet the Team (1)

Welmar is a qualified Nurse, Midwife and Home Manager of Acton Care Centre. She is dedicated to ensuring that each resident receives the best quality of life. She leads a 124-capacity nursing home that is led by the needs of her residents. Welmar is well- known in her community and regularly networks with her local community and with industry professionals for solutions to improve the home.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Acton Care Centre to verify any information. View our terms and conditions. Acton Care Centre has an Enhanced Service -more info.