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- Acton Care Centre care home

Papa loves it at Acton Care Centre. He says everyone is so friendlyAngela B(Daughter-in-law of Resident/Service User)

I would recommend this care home 100%.Mary N(Sister of Resident/Service User)

Every day is a good day, from early in the morning till late at night, there is always someone thereJ S(Resident / Service User)

Papa loves it at Acton Care Centre. He says everyone is so friendlyAngela B(Daughter-in-law of Resident/Service User)

I would recommend this care home 100%.Mary N(Sister of Resident/Service User)

Every day is a good day, from early in the morning till late at night, there is always someone thereJ S(Resident / Service User)

Acton Care Centre is the largest capacity Gold Care Homes owns, facilitating Nursing Care for residents over the age of 65. The purpose-built home with modern amenities offers 71 beds for general care and 54 beds for Dementia care. Acton offers first-class, unique, personalised care with testament to their well trained staff supporting those with very complex needs including Palliative Care, Nursing, Dementia and those with disabilities.
“It’s what’s inside that...
Care Provided by Acton Care Centre
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 130 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Please note, our fees are subject to an assessment of an individual's needs and dependencies and are exclusive of FNC if granted. We will discuss funding and fees with you in greater detail during the course of your enquiry so that you are fully informed.
The price(s) shown are provided by the care home. Contact Acton Care Centre for full pricing details and T&Cs.
Contact Acton Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Gold Care Homes
- Private Owned
Person in charge
- Welmar Patarata(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2007
Room Information
- Single Rooms (130)
- Single Rooms with ensuite Wet Room (2)
Visiting
- 10am to 7pm No visiting during mealtimes 12.45pm to 1.45pm
Parking
- Free parking upon receiving a parking permit from reception.
Acton Care Centre Reviews (141)
Acton Care Centre has a Review Score of 9.4 (9.416) out of 10, based on 28 reviews in the last 2 years.
Over all time Acton Care Centre has 141 reviews.
My mother became resident recently to this facility and my first contact was with the staff. I was very impressed, from their welcome and professionalism. They are very kind and so dedicated to their work and care to the resident. The facilities in the building are great.
Thank you for the wonderful care of my sister-in-law over 10-years.
Firstly, the receptionist for her most welcomed greeting given to us when we arrived and her efficient caring way given for the covid 19 swab test etc, she was a very caring, kind and helpful lady. Secondly, floor 1, we are very grateful to the 2 nursing sisters and all the staff who helped our mum, 97 years old and poorly in health, kindly and caring making her so comfortable and peaceful. Sister also helped by ringing us to say come in extra near the end, which helped us say our love, blessings and to say goodbye to our darling mum. Thank you to the night nurse who was with her at the end too. Very dignified and all treated respectfully by all. Thank you.
My experience of my wife's treatment has been reassuring and comforting. It is a pleasure to visit and the staff are cheery and professional.
Thank you for taking the time out to leave a review. Our hardworking staff members strive to ensure all of our residents live in a comforting and safe environment. We are also extremely satisfied to know that you are happy with the level of care we provide at Acton Care Centre. Thank you, and stay safe.
My father in law received dignified and compassionate care in the Garden Unit at the end of his life. The duty nurse recognised the end was near and called us in with enough time to say our goodbyes. For the three years before he was well looked after and enjoyed playing games and quizzes with the activities staff, especially with an ice-cream! Despite all the challenges of Covid-19, the care and nursing staff do amazing work keeping residents safe.
Thank you for taking the time out to such a positive and insightful review. We want to pass on our sincere condolences for the passing of your father-in-law. Here at Gold Care Homes, we strive to make the lives of all our residents as safe and comforting as possible. We ensure we meet all the...
The care home staff (nurses, care assistants, reception staff) are all very caring, professional and alert to my father's care needs. The residents are well looked after, and the staff do take the time and care to look after the residents' needs.
Thank you for leaving such a wonderful review. Stay safe.
She spent 16 days there. It has taken me 6 months to even be able to think about the absolute nightmare that my mother, myself and my 2 sisters went through. We saw a palliative care nurse only once. Nurses were abrupt and often rude to us even though we were traumatised by our mother's fate. She was often left in pain as nurses would not respond quick enough to our request for pain relief.
There was no compassion from the staff and my sister was spoken to in a very rude manner by a nurse. We should not have had to go through what we did at such a difficult time.
We're incredibly sorry to hear of your experience with us Let me reassure you that at Gold Care Homes we work incredibly hard to provide person-centred care and show all of our resident's compassion. At Acton Care Centre, there are nurses on duty 24/7, with palliative nurses providing additional...
My appointment was at 11 o'clock. I was on time but despite the receptionist ringing to arrange this at 11.00, she was brought down at 11.30. Not happy with the visit.
Thank you for taking the trouble to review our home. We can only apologise that on this occasion your appointment to visit did not happen on time. Everyone works so hard to ensure that things run smoothly, but there might be an occasion when, despite all the best intentions, it does not happen....
Father admitted during COVID and Acton Care Centre have taken really good care of our father. The staff are very caring and attentive. All staff are very approachable and friendly, particularly the front desk and senior nurse in charge. We are confident all our father's needs are met, despite limited COVID visits. For this reason, I cannot comment on the room or food provided. Many thanks to all.
Thank you very much for your feedback. Its good to hear about your experience of moving your father to care during the pandemic. Your feedback will be very helpful for those who are searching for care, I am glad that people get to know that care homes are safe places to be at this time.
Welcoming and friendly staff, aware of the residents' needs and very helpful and polite. My ex-husband has settled well and speaks well of the care he is given by staff and looks physically much better, but sadly still quite confused, but staff are managing him well and he feels happy to be in the unit. My grateful thanks to all staff.
Many thanks for your review. It certainly helps others searching for care to have first-hand information as to the standard of care and how new residents settle. Thank you for sharing the information with others.
We did not get to see him for three months due to COVID but as soon as we were allowed to see him again the staff let us know.
As hard as it is having him in a care home, the team at Acton Care Centre have gone above and beyond with their help and kindness in looking after him during such a difficult time. We know that the staff really care about the residents and knowing this gives us peace of mind.
Thank you for your review. Your comments will certainly be reassuring to others who are also faced with finding a care home for a parent. The team will be very happy to know that their kindness and consideration have been recognised. Kind regards.
I would have no hesitation in recommending Acton Care Centre.
Sending you and your mother well wishes. Stay safe.
Another day I was with my friend for 3 hours after she had a stroke and no one came to check her pads.
When she asked to go to the toilet they told her to go in her pads.
They were also giving her solid food which she was unable to eat.
As a friend of a resident, I was treated poorly. I was asked to buy her soap and cream and shampoo which is not my duty to do. I was asked numerous times to feed my friend.
My mother is resident here, and compared to the previous home she was in, Acton Care Centre is much better. Staff are attentive, reasonable, helpful and friendly. The home is secure and I feel my mother is safe here.
Thank you for your review. It's wonderful to hear that our staff and service have impressed you. We aim to ensure our residents feel safe and that their needs are met living in our homes.
The vibe and energy of the place is warm and welcoming. The staff go beyond their duty of care all the time to make residents and their visiting families feel welcome and comfortable. We feel extremely lucky and blessed knowing our father is in the very capable and professional hands of the staff at Acton Care Centre. We have hardly had any issues - this place is like our second home now! Thank you.
Wonderful review, thank you for sharing. We're proud to know that you have full trust in us providing professional care for your father - many thanks.
My grandad has been a resident of the home for just over 2 years. I come to visit fairly regularly. The staff have always been kind and helpful especially the receptionist.
Wonderful, thank you for your very kind review - best regards!
Acton Care Centre supported her and us during the final 48 hours and it eased some of the stress and grief of her passing to know she was kept comfortable and pain-free at the end. Our thanks to all the staff at Acton Care Centre.
We give you our deepest sympathies, and we’re glad to know that you and your family were supported well through a very hard time of your life. Thank you for your review – best wishes.
Hello, I visited my Father, last week Sunday, he seemed happy but I was not happy with the food given to him. It was very little and very off-putting when I went to get it for him. The next day I visited him the window was opened I closed it but was a bit worried as it is very cold and there is no need for the window to be opened.
Today my cousin visited me and told me the window was wide open and showed me my Dad in just at-Shirt and the curtains where blowing surely this is not the time of year for the window to be opened.
After talking to my cousin I said I am very sad as I live far away in Somerset and he has a flimsy pillow and one thin sheet and blanket. I am shocked that there is not sufficient bedding and no blanket, I brought the small throw whilst he was in the hospital. I will be visiting this week and would like to ask who is in charge to make sure the windows remain closed at all times.
Thank you.
Thank you for your most valuable feedback, we have raised your complaint to the relevant department and care home, you should be contacted shortly to discuss this further. I hope this is okay, kind regards.
My 93-year-old mother was admitted a week ago for end-of-life care following major surgery. She also had Alzheimer's and had been declining in physical and mental strength during her time in the hospital. Nursing care during the week she was with you, was exemplary, as was the respect and courtesy shown to family members. She died very peacefully this morning with me and a kindly nurse by her side.
We're very sorry to hear about your loss and humbled to hear that your mothers experience with us, though at a difficult time was comfortable and kind, thank you for your feedback.
My father has just arrived at Acton Care Centre. He has now been a resident for just over 3 weeks. I cannot thank the staff enough for the welcome that we received. Every single member of staff has been outstanding. The last year has been extremely difficult with my father's health gradually deteriorating and worrying about him has been endless. I can honestly say that when I leave him at Acton Care Home after visiting my heart is smiling. It is such a warm, welcoming, relaxed, professional environment and at last, my father smiles again.
Wonderful comment, we're happy that father is settling in, we're happy that our team of health care professionals and nurses have been able to create an environment that is welcoming, relaxed and professional - many thanks!
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 01 October 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (17) & Events (0)
- 10 Jul 2026
At Acton Care Centre, we know that meaningful connections play an important role in everyday life. While loneliness can affect people of all ages, bringing different generations together can be...
- 18 Dec 2025
Our residents at Acton Care Centre enjoyed a wonderfully festive Christmas food-tasting session recently. The event brought a joyful buzz to the lounge as residents, families, and staff gathered around...
- 13 Nov 2025
Acton Care Centre sparkled with joy on Monday as residents, their families, and staff came together to celebrate Diwali, the Festival of Lights. Our home was transformed with vibrant decorations,...
There are no upcoming events for Acton Care Centre.
Awards / Recognitions (10)
- 30 Jan 2026Recipient: Gold Care Homes
- 28 Feb 2020Recipient: Gold Care Homes
- 03 Dec 2019Recipient: Gold Care Homes
Accreditations
There are no accreditations posted yet for Acton Care Centre.
Meet the Team (1)

Welmar is a qualified Nurse, Midwife and Home Manager of Acton Care Centre. She is dedicated to ensuring that each resident receives the best quality of life. She leads a 124-capacity nursing home that is led by the needs of her residents. Welmar is well- known in her community and regularly networks with her local community and with industry professionals for solutions to improve the home.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Acton Care Centre to verify any information. View our terms and conditions. Acton Care Centre has an Enhanced Service -more info.