Albany Park Nursing Home

Mum has now settled in at Albany Park Nursing Home, she has dementia and can be challenging at times, and still the staff are so caring and patient with her. I can see she is being well cared for also that they have taken the time to get to know Mum, her likes and dislikes. The daily activities and weekly entertainment are well thought out for the residents. Staff are always available to listen and resolve any concerns that I may have. All the staff and I have built a great friendly, honest, trusting relationship looking after Mum. They keep me updated with any concerns that they may have with Mum, for example: GP, dentist, optician visits. I'd like to say a big thank you to all of the staff at Albany Park for their hard work and for the peace of mind that they have given me knowing that Mum is safe and being looked after.

I have found the staff, whom I have encountered in the nursing home to be professional, courteous and diligent in their approach to work. The manager has assisted me whenever I have needed queries answered, and the events coordinator has helped my brother, who is a resident in the home to participate in various activities and events held throughout the year. I recently purchased a bookcase from the shop for my brother, who enjoys reading, and on my most recent visit, it had already been assembled in his room. The nursing staff I have also found to be very professional in their approach to work.