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Barchester Atfield House Care Home

St John's Road, Isleworth, London TW7 6UH
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The staff were lovely - friendly, patient and caringD M(Niece of Resident/Service User)
Barchester Atfield House Care Home, Isleworth
The staff are well trained, loving and encouragingYvonne D(Daughter of Resident/Service User)
Barchester Atfield House Care Home, Isleworth
Barchester Atfield House Care Home, Isleworth

Atfield House is a modern, purpose built home set on beautifully landscaped gardens. The care provider is located in Isleworth; opposite St. John's Park and close to Syon Park, Kew Gardens and the Thames Riverside.

The facility provide first-class nursing and residential care and also provide expert care for those with Dementia in their Memory Lane Community and have a facility for palliative care.

A team of highly-qualified and attentive staff...  

Care Provided by Barchester Atfield House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 68 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Nursing CareFrom £2,390N/A

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.

Contact Barchester Atfield House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Subin Sebastian (Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (68)
  • Single Rooms with ensuite Wet Room (3)

Barchester Atfield House Care Home Reviews (151)

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9.8

Barchester Atfield House Care Home has a Review Score of 9.8 (9.819) out of 10, based on 38 reviews in the last 2 years. Over all time Barchester Atfield House Care Home has 151 reviews.

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Showing 151 reviews matching selected criteria
Review from J S (Friend of Resident) published on 9 August 2022 Submitted via Postal Card
Overall Experience

I was very happy with the care provided. The care staff were approachable, caring and efficient taking into account staffing difficulties during Covid and this is reflected in the Good as opposed to Excellent in some of the categories. She was a very picky eater but I believe the management tried hard to accommodate her which at the time she didn't quite appreciate. I couldn't have found a more suitable local environment for her. Thank you.

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Review from P W (Daughter of Resident) published on 4 May 2022 Submitted via Postal Card
Overall Experience

The staff are all so kind and caring to my dad. They are also helpful and polite when I visit, offering us refreshments. For my dad's 97th Birthday they arranged for us to have time with him as a family in the lounge and provided drinks and refreshments. They are all amazing and do a wonderful job. Thank you for all you do for my dad and the care you give him.

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Review from Cheryl P (Daughter of Resident) published on 2 May 2022 Submitted via Postal Card
Overall Experience

It was my Dads 97th birthday and the family visited the home. We were treated by the lovely staff at Barchester Atfield House Care Home and were allowed to use their comfortable and pleasant lounge area. We were presented with a delicious buffet and cake. My family and Dad had a fabulous day and I would like to thank, we all did, want to thank Atfield House for their time, consideration and welcome. We are happy that our father lives there.

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Review from Christine D (Daughter of Resident) published on 1 May 2022 Submitted via Postal Card
Overall Experience

My father is a resident at the home. Yesterday was his 97th birthday, and some of my family made a celebratory visit. The staff allowed us the personal use of the lounge and laid on sandwiches and a lovely cake. We had a very pleasant visit, made possible by the wonderful staff at Atfield. Thank you very much.

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Review from Fiona C (Daughter of Resident) published on 15 April 2022 Submitted via Website
Overall Experience
We are very happy with the care our mum receives. I wish we were aware of this care home sooner.
Lovely staff and exceptionally clean. Mum just seems so content and actually sits with other residents rather than staying in her room alone.

Keep up the good work.

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Review from Helen Q (Daughter of Resident) published on 11 April 2022 Submitted via Website
Overall Experience
My father was admitted to Atfield House back in January with mobility issues and dementia. Since being at Atfield House, both I and my mum have found the staff to be very caring, compassionate and accommodating. The lady on reception has always been very welcoming, and informative and has gone above and beyond during these difficult times. The accommodation itself is very clean and the foods on offer to the residents throughout the day are very nutritional and well presented. My mum has also been offered food whilst visiting, which I felt was very nice and not something which we expected.

My dad is treated with dignity and the girls that care for him on a daily basis always try and put a smile on his face and treat him as though he were family, this is something which means a lot to me and my mum whilst we are not with him. A big thank you to all the staff for making this transition so much easier.

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Review from Eileen P (Day Care Service User) published on 11 April 2022 Submitted via Website
Overall Experience
The manager and staff are very friendly and welcoming, they provide excellent care to the residents. They always go the extra mile with care and attention to residents.
The home is beautifully decorated and presented and always immaculately clean. There is nothing the staff won't do to ensure the resident is cared for to the highest standard.

The meals are fresh and are very good.

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Review from J T (Relative of Resident) published on 2 November 2021 Submitted via Postal Card
Overall Experience

My cousin was a resident at Atfield House for three years. During that time she was looked after extremely well. The facilities in the home are excellent, the staff are welcoming. The decor in the communal rooms are second to none. The coffee lounge was a delightful place to sit and read a newspaper. When joining my cousin for lunch I particularly enjoyed having a sherry and meeting other residents beforehand. At the end of her life, my cousin was treated with care and dignity. I cannot thank the staff enough for their help and support during this difficult time.

Reply from Elaine Robson, GeneralManager at Barchester Atfield House Care Home

Thank you so much for taking the time to complete a review. Your cousin will be missed by all at Atfield House.

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Review from P R (Resident / Service User) published on 3 August 2021 Submitted via Postal Card
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Variety and quality of food is particularly good.

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Review from M D (Resident / Service User) published on 28 July 2021 Submitted via Postal Card
Overall Experience

I enjoy living here. Staff are great. I enjoy the garden. Good room and food.

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Review from J K (Resident / Service User) published on 20 May 2021 Submitted via Postal Card
Overall Experience

I have been described as 'clinically extremely vulnerable' because of a previous lung infection. I was transferred from hospital just after Christmas (2020). I have had excellent care at Atfield House and found the staff very kind and attentive. At the end of April, I am feeling well and I expect to return home quite soon. I thank all the nurses and assistants for their kindness.

Reply from Elaine Robson, General Manager at Barchester Atfield House Care Home

Thank you for your review. It has been our pleasure to have you stay with us. We know you will continue to get stronger and our door is always open should you want to return.

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Review from Alfio A (Son of Resident) published on 13 May 2021 Submitted via Website
Overall Experience

Even though my father was only in your company for a week, there was frequent contact updating us on his condition. All staff were amazing. Unfortunately he passed away but I believe this care home was the best option as they looked after him really well.

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Review from G Y (Friend of Resident) published on 4 March 2021 Submitted via Postal Card
Overall Experience
The experience of communication prior to selecting the home was very efficient, patient and flexible. I chose this home based on their CQC rating.

The staff were compassionate, yet rigorous in adhering to government guidelines. The visitor's suite was a great provision alongside the efficient booking method and reminders. I was impressed with the professionalism of the nurses and their ability to communicate challenging messages and indeed with enabling last days face to face visits with all that entailed.

Reply from Elaine Robson, General Manager at Barchester Atfield House Care Home

Thank you for your review and your lovely comments. I will make sure that I feed back to all the staff as well as our nursing staff. We do pride ourselves on professionalism and compassion so It is always nice to hear from relatives and friends too.

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Review from Ian F (Son of Resident) published on 18 January 2021 Submitted via Postal Card
Overall Experience

Mum has been at Atfield since August as her dementia became too bad for her to live alone and care for herself. The team at Atfield have been excellent. They are always polite and helpful. They have kept us updated on Mum's health every step of the way. On visiting Mum in the new, Covid secure visiting suite, we could see just how much her health, weight and appearance had improved. She also appeared to be very well settled, despite her initial resistance.

Reply from Elaine Robson, General Manager at Barchester Atfield House Care Home

Thank you so much for your kind review. We love having Mum live with us and we can see the change in her too. The visiting suite has been a welcomed addition to the home. We are pleased we can offer a safe place to visit.

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Review from S T (Friend of Resident) published on 4 December 2020 Submitted via Postal Card
Overall Experience

I found the care and professionalism of the staff at Atfield Care Home exceptional and would rate it highly in every aspect. During these surreal times and during total lockdown my telephone enquiries were always dealt with promptly and backed up with further calls from the home providing me with detailed updates. Overall I was always given the reassurance I required. Many thanks to all.

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Review from C L (Daughter of Resident) published on 20 October 2020 Submitted via Postal Card
Overall Experience

Although my mum wasn't at Atfield House for long, the staff were extremely kind, professional and always put my mum's needs first. They explained everything to us in a way we were able to understand at this very difficult time, nothing was too much trouble. As a family, we feel that they made my mum's last few weeks comfortable, and they treated my mum like their own. Thank you.

Reply from Elaine Robson, General Manager at Barchester Atfield House Care Home

Thank you for your lovely words. It was our pleasure to be able to nurse Mum until the end. We hope you are keeping well. Take care.

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Review from A C (Resident / Service User) published on 20 October 2020 Submitted via Postal Card
Overall Experience

I cannot find anything wrong.

Reply from Elaine Robson, General Manager at Barchester Atfield House Care Home

Thank you so much for your review. We appreciate your feedback.

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Review from Paul R (Friend of Resident) published on 6 October 2020 Submitted via Postal Card
Overall Experience

A good visit, felt safe and well looked after.

Reply from Elaine Robson, General Manager at Barchester Atfield House Care Home

Thank you so much for your review. We take the safety of our residents and guests very seriously, especially now, so its nice that you felt that way when visiting our garden.

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Review from I G (Resident / Service User) published on 6 October 2020 Submitted via Postal Card
Overall Experience

The room is very comfortable also the lounge. All the staff are caring and friendly and the food is very good.

Reply from Elaine Robson, General Manager at Barchester Atfield House Care Home

Thank you for your comments. We know you enjoy sitting in the lounge and watching the view. We will also pass on your feedback to our caring staff and our chef too.

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Review from Ian N (Resident / Service User) published on 6 October 2020 Submitted via Postal Card
Overall Experience

I like everything. The care is superb. The food is fantastic. The bedrooms are nice and bright. Nothing is too much trouble.

Reply from Elaine Robson, General Manager at Barchester Atfield House Care Home

Thank you. We very much enjoy your staying with us too. Thank you for watering and looking after our tomato plants. They are really thriving now.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 05 September 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveOutstanding
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (45) & Events (1)

News
  • 22 Jun 2026

    At Atfield House residents and staff members enjoyed preparing Father`s Day together: Art and craft project in our Courtyard made us all think of our fathers, as we coloured in...

  • 22 Jun 2026

    This year the London Children`s Ballet performed for us Ella`s Story: A Jazz Age Cinderella! Residents and their family members and friends already know, how good this group is and...

  • 05 May 2026

    Residents, family members with grandchildren and staff members were enchanted by the visits from a donkey, sheep and goats and their offspring, 2 lovely Labradors and more. The donkey even...

Upcoming Events

Awards / Recognitions (46)

Accreditations

There are no accreditations posted yet for Barchester Atfield House Care Home.

Meet the Team (11)

Isaac Soliman
Isaac SolimanJob Title:General ManagerJoined: 2026

He is an accomplished senior care leader and CQC Registered Manager. He has extensive experience across residential, nursing, dementia and complex care services, with a strong record of improving care quality, regulatory compliance, workforce stability and resident experience.

In his previous position, Isaac achieved full occupancy, eliminated reliance on agency staffing and led the service to secure a Good CQC rating across all five domains.

Isaac believes exceptional care should be as individual as the person receiving it. He places great importance on knowing each resident’s life story, preferences and aspirations, ensuring that care is thoughtfully tailored and delivered with dignity, warmth and close attention to detail.

His vision is for Atfield House to provide an exceptional standard of care and hospitality. Upholding a welcoming and vibrant home where residents flourish, families feel informed and reassured. Where colleagues take pride in delivering the very best every day.

Prachi Xettigar
Prachi XettigarJob Title:Deputy ManagerJoined: 2021

My name is Prachi, and I am proud to be the Deputy Manager at Atfield House. With over 14 years of experience in the care sector, I believe that every individual deserves to be seen, heard, and valued for who they are. This belief is at the heart of the care I provide every day.

Throughout my career, I have dedicated myself to offering compassionate, person-centred support. I hold a European Certification in Essential Palliative Care, founded and coordinated by Princess Alice Hospice, which has strengthened my ability to support residents and their families with dignity, understanding, and sensitivity during some of life’s most challenging times.

In my current role, I strive to create a warm, supportive environment where residents feel safe, respected, and truly at home. For me, caring for others is not just a profession; it is a privilege that I am honoured to uphold every day.

Krisztina Silaghi
Krisztina SilaghiJob Title:Home AdministratorJoined: 2016

Krisztina is an Administrator and is really pleased to be working for Barchester Healthcare. She joined the company in 2016. Krisztina joined Atfield House in early June 2023 and has already established herself in the home and is a valued member of the team. I really enjoy meeting residents and their loved ones, and I am very proud to be part of the Atfield House Team.

Dara Morris
Dara MorrisJob Title:Administrator AssistantJoined: 2024

I’m Dara, and I am proud to have recently joined Barchester and Atfield House in 2024 as an Administrative Assistant.

I joined because I find it rewarding to work in a care home like Atfield and help create a welcoming and supportive atmosphere that has a positive impact on people’s lives.

Robert Rakoczy
Robert RakoczyJob Title:Head ChefJoined: 2006

I have been working at Atfield House since 2006. I am now Head Chef; my role is to produce a fresh, nutritious and well-balanced menu suited to the needs of each resident. I enjoy chatting with residents and their visitors and ensuring that they enjoy the food I have prepared.

Christina Surugiu
Christina SurugiuJob Title:Registered General NurseJoined: 2020

Hi, Im Christina I started working at Atfield House back in 2020. I really enjoy my role here. The team are great and we work very well together. It is a pleasure looking after our wonderful residents every day.

Suresh Kumar
Suresh KumarJob Title:Head of MaintenanceJoined: 2022

I have been working at Atfield House since October 2022 as a Health Care Assistant. During this period of time, I have faced many challenges and hurdles in order to reach the position I am in today. I have been recently promoted to Head of Maintenance this wouldn’t have been possible without the incredible team that we have here. I enjoy my role as a Head of Maintenance it has boosted my confidence and inspires me to achieve more. My responsibilities are to ensure that all statutory requirements are up to date and that safety comes first for everyone at Atfield House.

Dielle Makaj
Dielle MakajJob Title:Head of HousekeepingJoined: 2022

I have been working at Atfield House since February 2022. During this period of time, I have faced many challenges and hurdles in order to reach the position I am in today. I have recently been promoted to Head of Housekeeping; this wouldn’t have been possible without the incredible team that we have here. I enjoy my role as Head of Housekeeping; it has boosted my confidence and inspired me to achieve more.

Jayshree Sheraji
Jayshree SherajiJob Title:Healthcare assistantJoined: 2005

I am a senior carer here at Atfield House and have been here for 16 years. I enjoy looking after people and we have a very good team here that make that possible.

Cynthia Johnson
Cynthia JohnsonJob Title:Healthcare assistantJoined: 2020

I have been a member of the care team since 2020. In this time, I have learnt a lot. They are a great team to be part of and we all work very well together. Previously, I was a Chef and Manager of a Caribbean restaurant two very diverse roles for me. However one I enjoy a lot.

Carmen Erhart Long
Carmen Erhart LongJob Title:Activity CoordinatorJoined: 2023

Carmen joined the team at Atfield House Care Home in April 2023 as our Activity Coordinator. She is passionate about creating meaningful and enjoyable experiences for our residents, helping them stay connected, engaged and involved in the things they love. Carmen takes great care to create special moments that residents can share with their families and friends, making each day at Atfield House a little brighter and more memorable.

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