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Barchester Atfield House Care Home

St John's Road, Isleworth, London TW7 6UH
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The staff were lovely - friendly, patient and caringD M(Niece of Resident/Service User)
Barchester Atfield House Care Home, Isleworth
The staff are well trained, loving and encouragingYvonne D(Daughter of Resident/Service User)
Barchester Atfield House Care Home, Isleworth
Barchester Atfield House Care Home, Isleworth

Atfield House is a modern, purpose built home set on beautifully landscaped gardens. The care provider is located in Isleworth; opposite St. John's Park and close to Syon Park, Kew Gardens and the Thames Riverside.

The facility provide first-class nursing and residential care and also provide expert care for those with Dementia in their Memory Lane Community and have a facility for palliative care.

A team of highly-qualified and attentive staff...  

Care Provided by Barchester Atfield House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 68 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Nursing CareFrom £2,390N/A

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.

Contact Barchester Atfield House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Subin Sebastian (Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (68)
  • Single Rooms with ensuite Wet Room (3)

Barchester Atfield House Care Home Reviews (151)

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9.8

Barchester Atfield House Care Home has a Review Score of 9.8 (9.819) out of 10, based on 38 reviews in the last 2 years. Over all time Barchester Atfield House Care Home has 151 reviews.

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Showing 151 reviews matching selected criteria
Review from Stuart H (Grandson of Resident) published on 21 September 2020 Submitted via Postal Card
Overall Experience

Lovely caring staff. Granny is very happy here. Staff make us feel welcome and appear happy and cheerful. I love the fact I can speak to Granny when I ring the home. One thing to recommend would be online meetings/zoom/facetime? if possible. We looked at many care homes and are very satisfied that this one is the best for granny.

Reply from Elaine Robson, General Manager at Barchester Atfield House Care Home

Thank you so much for your lovely comments and feedback. We do relatives meetings via Zoom. Apologies, we will make sure you are included in the next one as they are very popular.

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Review from T M (Daughter of Resident) published on 2 September 2020 Submitted via Postal Card
Overall Experience

I am constantly overwhelmed by the love and care shown to my mum. She has been a resident for six years, and it is a testament to the people at Atfield that she continues to thrive. Thank you.

Reply from Elaine Robson, General Manager at Barchester Atfield House Care Home

Thank you so much for your lovely words. She is a pleasure to care for, we look forward to many more years with her to come.

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Review from L M (Friend of Resident) published on 16 July 2020 Submitted via Postal Card
Overall Experience

I would tell anybody about the nursing team as it is very nice. I would like to go there myself. Staff very good and nice. It is run very well.

Reply from Elaine Robson, General Manager at Barchester Atfield House Care Home

Thank you for your lovely review. We will pass your comments on to all of our staff, as they work really hard to make sure its a lovely, caring and safe environment for everyone. We would also love to have you when you are ready to come on in.

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Review from Jean C (Resident / Service User) published on 15 July 2020 Submitted via Postal Card
Overall Experience

I like living here. The staff are very nice. happy with the food.

Reply from Elaine Robson, General Manager at Barchester Atfield House Care Home

Thank you for your comments, Jean. We love having you and we will let the Chef know that he is doing a grand job with the food too.

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Review from Lois H (Resident / Service User) published on 15 July 2020 Submitted via Postal Card
Overall Experience

Very nice view. Good food. Very pleasant staff. I can't fault anything.

Reply from Elaine Robson, General Manager at Barchester Atfield House Care Home

Thank you Lois. We know you love your view overlooking the park and being able to watch the children play. We will pass on your comments to the staff and the chef too.

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Review from G M (Cousin of Resident) published on 24 June 2020 Submitted via Website
Overall Experience
Our cousin was admitted to Atfield House, initially for respite care, followed, after two months, by full-time care.
From the very first day of admission, Atfield House has provided respectful and safe primary care and support for our cousin, whilst also ensuring that our family were warmly welcomed by all staff, and kept informed of her condition on a regular basis. Additionally, we were encouraged to communicate with the care home as often as we wished. At all times our calls have been dealt with promptly and with a friendly approach.
The team at Atfield House have always informed the family of any changes to our cousin's condition and provided reassurance at all times.
As we live some distance away from London, this approach has always been very reassuring for the family.
Our cousin is supported 24/7 by the care home staff and has all her medical and social needs met.

We have no hesitation in recommending Atfield House to any family in a similar situation.

Reply from Elaine Robson, General Manager at Barchester Atfield House Care Home

Thank you for taking the time to complete a review for us. We know this is a busy time for everyone. We strive to give the best care always. We look forward to seeing you when we can.

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Review from Neil H (Son of Resident) published on 23 June 2020 Submitted via Website
Overall Experience
Mum became unable to look after herself a couple of years ago and so the difficult task of considering where she should live began. Fortunately, we discovered Atfield House locally to where I live and after an initial trial period, Mum has lived there ever since. She lived alone for over 20 years but the home has been exceptional in including her with staff and other residents. She loves the staff without exception, she loves the food she is provided with and has made several very good friends.

During the current COVID-19 lockdown period the home has continued to care in every possible way. We were allowed our first visit in 3 months this week, and the home's organisation of this is further proof of the exceptional skills and care the staff and management provide. I am so grateful to have found, in my opinion, the perfect home for Mum, thank you Atfield House!

Reply from Elaine Robson, General Manager at Barchester Atfield House Care Home

Thank you for your comments. Mum has settled in so well living here, and we know she is very happy. She is a pleasure to care for. She really enjoyed the visit with you the other day. We made sure she got her bag of goodies that you left for her too.

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Review from Chris B (Son of Resident) published on 23 June 2020 Submitted via Website
Overall Experience

I cannot speak highly enough of the quality of care and facilities afforded by the staff and facilities at Atfield House. Four years ago they cared for my father who was suffering from dementia for a period of over a year. He couldn't have been better looked after. My mother, too, has been an Atfield resident since February 2018 and has received a similar quality of care. Since the start of the lockdown, with the widespread anxiety of COVID-19 in care homes nationally, I and my family have been reassured by the knowledge that she is in the best possible hands. The professionalism and dedication of the staff during this fraught period has been heartwarming and awe-inspiring. We are hugely appreciative of them.

Reply from Elaine Robson, General Manager at Barchester Atfield House Care Home

Thank you so much for your lovely comments. We love having mum here with us. Your continued support is very appreciated as were the chocolate we received - a really nice treat for everyone.

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Review from Noreen C (Niece of Resident) published on 5 June 2020 Submitted via Website
Overall Experience

My aunt spent the last month of her life here, having been transferred from Clayponds Hospital. Because of Covid-19 it was not possible to visit her but I phoned regularly and every time I was greeted very helpfully and spoke to someone who was fully informed about my aunt’s health. On her last day I was allowed to visit and spend my aunt’s last moments with her. That was the first time I saw inside the home and was so impressed! Beautiful rooms, immaculately clean and, most importantly, every member of staff I met was so very caring. Very happy that my aunt ended her life here and very grateful to all the staff.

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Review from M B (Daughter of Resident) published on 17 April 2020 Submitted via Website
Overall Experience
My Mum had two happy years at Atfield House and passed away peacefully in June 2019.

Staff are hardworking, caring, kind, friendly and professional. They treated Mum with dignity, respect and politeness, always sensitive to her individual needs. Her room was comfortable with an ensuite. Mum felt safe and I had peace of mind. I was consulted on changing health issues and care plan, contacted immediately if necessary. Nurses and carers were supportive, helpful and understanding. GP visits, physiotherapist twice weekly, podiatrist regularly. The Manager is helpful and approachable with an open door policy, concerns and problems dealt with promptly. Facilities are clean, tidy and well kept, dining room with good menus, looking out onto a lovely garden. Hairdressing salon on site. Daily activities, musical and seasonal events during the year. Atfield House offers a welcoming happy 'home from home' with excellent quality care, the only place I trusted to care for my dear Mum. I am so grateful for all they did.

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Review from M R (Daughter of Resident) published on 26 February 2020 Submitted via Postal Card
Overall Experience

I went to see Atfield House on an open day; purely by chance. I was very pleased I went and impressed by the appearance and decor throughout. The management has been very helpful and supportive throughout. My mother is a resident there, and I believe they have looked after her well.

Reply from Elaine Robson, GeneralManager at Barchester Atfield House Care Home

Thank you for taking the time to complete a review at this difficult time for you and your family. Look forward to seeing you at the Friends of Atfield coffee mornings.

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Review from D M (Niece of Resident) published on 26 June 2019 Submitted via Postal Card
Overall Experience
Lovely facility, bright, clean and welcoming. The staff were lovely - friendly, patient and caring. Meals were very nice with multiple choice.
Really liked the choice of the formal dining room which overlooked beautiful gardens.

The drop-in cafe was a great place to sit and read the paper in quiet, tasteful surroundings - a lovely space to entertain visitors.

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Review from Terrie G (Daughter of Resident) published on 23 May 2019 Submitted via Postal Card
Overall Experience

My mother was admitted in November 2018 and throughout her four months there until her death. I have nothing but praise for this care home. The staff and management are so caring and made this very difficult time a lot easier to bear.

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Review from Yvonne D (Daughter of Resident) published on 8 February 2019 Submitted via Website
Overall Experience

Excellent. My mother has been in 8 different homes for respite and 1 permanent care. She is very happy here and I have peace of mind, especially when I am away knowing that she is happy, well fed and cared for. The staff are well trained, loving and encouraging. Everyone works as a team including management. Residents have access to a TV room, a lounge/dining area with weekly entertainment and a quiet room. The meals are freshly cooked, varied quality menus with options. The Manager has an open door policy and encourages relatives/residents to approach her as soon as they have an issue so that she can investigate and action immediately rather than wait until problems escalate resulting in disgruntled residents and relatives which sadly has a negative effect on others. Our friends are very impressed with the high quality of staff and meals and comment that the residents look happy and well cared for in this Home. They have also noticed a positive change in my mother in this Home.

Reply from Elaine Robson, General Manager at Barchester Atfield House Care Home

Thank you for your continued support, it is very encouraging for all working at Atfield House to hear they are doing a good job.

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Review from K H (Daughter of Resident) published on 7 February 2019 Submitted via Postal Card
Overall Experience

My Mum enjoys many activities at Atfield House. She has a comfortable ensuite bedroom and is looked after by attentive and dedicated carers - all of whom have an amazing work ethic. Full-time nurses and an on-demand doctor, keeps my Mum safe and healthy. Delicious food, hot and cold drinks - friendly cooks and waiting staff in the immaculate dining room. There is a free laundry service, manicure, pedicure, massage and hairdressing is available at a cost. My Mum is happy - I am happy.

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Review from M E (Wife of Resident) published on 7 September 2018 Submitted via Postal Card
Overall Experience

My husband was in the care of Atfield House staff during the last 7 months of his life. Throughout this time he received gentle, professional attention, in immaculately clean and pleasant surroundings. The staff seemed well trained and blessed with a sense of humour appropriate to the occasion.

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Review from Arthur S (Resident / Service User) published on 23 August 2018 Submitted via Postal Card
Overall Experience

As an older (89 year old) I am treated with love and respect by the whole team. When I needed a shower, the member of staff showed care and consideration (I have a catheter) in washing and drying head to toes. She showed sensitivity and care in dealing with private parts, and left me feeling totally refreshed. I look forward to the next treatment. This attitude also shows with medication, meals and snacks. Not cheap, but excellent value.

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Review from E W (Resident / Service User) published on 12 July 2018 Submitted via Postal Card
Overall Experience
This is my true statement about Atfield House.

I have not been in any other care home and I hope I never have to.

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Review from E D (Daughter of Resident) published on 12 July 2018 Submitted via Postal Card
Overall Experience
My father has settled quite well, having lived with me for 4 years. This was a very big step. Four spells in hospital left him frailer and in need of 24/7 care.

He has had to realise that it cannot be home from home. The staff have been very kind and friendly, not only to dad but to all visitors as well.

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Review from C C (Wife of Resident) published on 11 July 2018 Submitted via Postal Card
Overall Experience
My husband has settled in very well at Atfield House.
He is well cared for by a dedicated team of staff who are caring, attentive and cheerful.

He is well fed, comfortable, safe and contented.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 05 September 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveOutstanding
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (45) & Events (1)

News
  • 22 Jun 2026

    At Atfield House residents and staff members enjoyed preparing Father`s Day together: Art and craft project in our Courtyard made us all think of our fathers, as we coloured in...

  • 22 Jun 2026

    This year the London Children`s Ballet performed for us Ella`s Story: A Jazz Age Cinderella! Residents and their family members and friends already know, how good this group is and...

  • 05 May 2026

    Residents, family members with grandchildren and staff members were enchanted by the visits from a donkey, sheep and goats and their offspring, 2 lovely Labradors and more. The donkey even...

Upcoming Events

Awards / Recognitions (46)

Accreditations

There are no accreditations posted yet for Barchester Atfield House Care Home.

Meet the Team (11)

Isaac Soliman
Isaac SolimanJob Title:General ManagerJoined: 2026

He is an accomplished senior care leader and CQC Registered Manager. He has extensive experience across residential, nursing, dementia and complex care services, with a strong record of improving care quality, regulatory compliance, workforce stability and resident experience.

In his previous position, Isaac achieved full occupancy, eliminated reliance on agency staffing and led the service to secure a Good CQC rating across all five domains.

Isaac believes exceptional care should be as individual as the person receiving it. He places great importance on knowing each resident’s life story, preferences and aspirations, ensuring that care is thoughtfully tailored and delivered with dignity, warmth and close attention to detail.

His vision is for Atfield House to provide an exceptional standard of care and hospitality. Upholding a welcoming and vibrant home where residents flourish, families feel informed and reassured. Where colleagues take pride in delivering the very best every day.

Prachi Xettigar
Prachi XettigarJob Title:Deputy ManagerJoined: 2021

My name is Prachi, and I am proud to be the Deputy Manager at Atfield House. With over 14 years of experience in the care sector, I believe that every individual deserves to be seen, heard, and valued for who they are. This belief is at the heart of the care I provide every day.

Throughout my career, I have dedicated myself to offering compassionate, person-centred support. I hold a European Certification in Essential Palliative Care, founded and coordinated by Princess Alice Hospice, which has strengthened my ability to support residents and their families with dignity, understanding, and sensitivity during some of life’s most challenging times.

In my current role, I strive to create a warm, supportive environment where residents feel safe, respected, and truly at home. For me, caring for others is not just a profession; it is a privilege that I am honoured to uphold every day.

Krisztina Silaghi
Krisztina SilaghiJob Title:Home AdministratorJoined: 2016

Krisztina is an Administrator and is really pleased to be working for Barchester Healthcare. She joined the company in 2016. Krisztina joined Atfield House in early June 2023 and has already established herself in the home and is a valued member of the team. I really enjoy meeting residents and their loved ones, and I am very proud to be part of the Atfield House Team.

Dara Morris
Dara MorrisJob Title:Administrator AssistantJoined: 2024

I’m Dara, and I am proud to have recently joined Barchester and Atfield House in 2024 as an Administrative Assistant.

I joined because I find it rewarding to work in a care home like Atfield and help create a welcoming and supportive atmosphere that has a positive impact on people’s lives.

Robert Rakoczy
Robert RakoczyJob Title:Head ChefJoined: 2006

I have been working at Atfield House since 2006. I am now Head Chef; my role is to produce a fresh, nutritious and well-balanced menu suited to the needs of each resident. I enjoy chatting with residents and their visitors and ensuring that they enjoy the food I have prepared.

Christina Surugiu
Christina SurugiuJob Title:Registered General NurseJoined: 2020

Hi, Im Christina I started working at Atfield House back in 2020. I really enjoy my role here. The team are great and we work very well together. It is a pleasure looking after our wonderful residents every day.

Suresh Kumar
Suresh KumarJob Title:Head of MaintenanceJoined: 2022

I have been working at Atfield House since October 2022 as a Health Care Assistant. During this period of time, I have faced many challenges and hurdles in order to reach the position I am in today. I have been recently promoted to Head of Maintenance this wouldn’t have been possible without the incredible team that we have here. I enjoy my role as a Head of Maintenance it has boosted my confidence and inspires me to achieve more. My responsibilities are to ensure that all statutory requirements are up to date and that safety comes first for everyone at Atfield House.

Dielle Makaj
Dielle MakajJob Title:Head of HousekeepingJoined: 2022

I have been working at Atfield House since February 2022. During this period of time, I have faced many challenges and hurdles in order to reach the position I am in today. I have recently been promoted to Head of Housekeeping; this wouldn’t have been possible without the incredible team that we have here. I enjoy my role as Head of Housekeeping; it has boosted my confidence and inspired me to achieve more.

Jayshree Sheraji
Jayshree SherajiJob Title:Healthcare assistantJoined: 2005

I am a senior carer here at Atfield House and have been here for 16 years. I enjoy looking after people and we have a very good team here that make that possible.

Cynthia Johnson
Cynthia JohnsonJob Title:Healthcare assistantJoined: 2020

I have been a member of the care team since 2020. In this time, I have learnt a lot. They are a great team to be part of and we all work very well together. Previously, I was a Chef and Manager of a Caribbean restaurant two very diverse roles for me. However one I enjoy a lot.

Carmen Erhart Long
Carmen Erhart LongJob Title:Activity CoordinatorJoined: 2023

Carmen joined the team at Atfield House Care Home in April 2023 as our Activity Coordinator. She is passionate about creating meaningful and enjoyable experiences for our residents, helping them stay connected, engaged and involved in the things they love. Carmen takes great care to create special moments that residents can share with their families and friends, making each day at Atfield House a little brighter and more memorable.

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