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- Barchester Atfield House Care Home

The staff were lovely - friendly, patient and caringD M(Niece of Resident/Service User)

The staff are well trained, loving and encouragingYvonne D(Daughter of Resident/Service User)


The staff were lovely - friendly, patient and caringD M(Niece of Resident/Service User)

The staff are well trained, loving and encouragingYvonne D(Daughter of Resident/Service User)


Atfield House is a modern, purpose built home set on beautifully landscaped gardens. The care provider is located in Isleworth; opposite St. John's Park and close to Syon Park, Kew Gardens and the Thames Riverside.
The facility provide first-class nursing and residential care and also provide expert care for those with Dementia in their Memory Lane Community and have a facility for palliative care.
A team of highly-qualified and attentive staff...
Care Provided by Barchester Atfield House Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 68 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
The price(s) shown are provided by the care home. Contact Barchester Atfield House Care Home for full pricing details and T&Cs.
Contact Barchester Atfield House Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Subin Sebastian (Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (68)
- Single Rooms with ensuite Wet Room (3)
Barchester Atfield House Care Home Reviews (151)
Barchester Atfield House Care Home has a Review Score of 9.8 (9.819) out of 10, based on 38 reviews in the last 2 years.
Over all time Barchester Atfield House Care Home has 151 reviews.
Lovely caring staff. Granny is very happy here. Staff make us feel welcome and appear happy and cheerful. I love the fact I can speak to Granny when I ring the home. One thing to recommend would be online meetings/zoom/facetime? if possible. We looked at many care homes and are very satisfied that this one is the best for granny.
Thank you so much for your lovely comments and feedback. We do relatives meetings via Zoom. Apologies, we will make sure you are included in the next one as they are very popular.
I am constantly overwhelmed by the love and care shown to my mum. She has been a resident for six years, and it is a testament to the people at Atfield that she continues to thrive. Thank you.
Thank you so much for your lovely words. She is a pleasure to care for, we look forward to many more years with her to come.
I would tell anybody about the nursing team as it is very nice. I would like to go there myself. Staff very good and nice. It is run very well.
Thank you for your lovely review. We will pass your comments on to all of our staff, as they work really hard to make sure its a lovely, caring and safe environment for everyone. We would also love to have you when you are ready to come on in.
I like living here. The staff are very nice. happy with the food.
Thank you for your comments, Jean. We love having you and we will let the Chef know that he is doing a grand job with the food too.
Very nice view. Good food. Very pleasant staff. I can't fault anything.
Thank you Lois. We know you love your view overlooking the park and being able to watch the children play. We will pass on your comments to the staff and the chef too.
From the very first day of admission, Atfield House has provided respectful and safe primary care and support for our cousin, whilst also ensuring that our family were warmly welcomed by all staff, and kept informed of her condition on a regular basis. Additionally, we were encouraged to communicate with the care home as often as we wished. At all times our calls have been dealt with promptly and with a friendly approach.
The team at Atfield House have always informed the family of any changes to our cousin's condition and provided reassurance at all times.
As we live some distance away from London, this approach has always been very reassuring for the family.
Our cousin is supported 24/7 by the care home staff and has all her medical and social needs met.
We have no hesitation in recommending Atfield House to any family in a similar situation.
Thank you for taking the time to complete a review for us. We know this is a busy time for everyone. We strive to give the best care always. We look forward to seeing you when we can.
During the current COVID-19 lockdown period the home has continued to care in every possible way. We were allowed our first visit in 3 months this week, and the home's organisation of this is further proof of the exceptional skills and care the staff and management provide. I am so grateful to have found, in my opinion, the perfect home for Mum, thank you Atfield House!
Thank you for your comments. Mum has settled in so well living here, and we know she is very happy. She is a pleasure to care for. She really enjoyed the visit with you the other day. We made sure she got her bag of goodies that you left for her too.
I cannot speak highly enough of the quality of care and facilities afforded by the staff and facilities at Atfield House. Four years ago they cared for my father who was suffering from dementia for a period of over a year. He couldn't have been better looked after. My mother, too, has been an Atfield resident since February 2018 and has received a similar quality of care. Since the start of the lockdown, with the widespread anxiety of COVID-19 in care homes nationally, I and my family have been reassured by the knowledge that she is in the best possible hands. The professionalism and dedication of the staff during this fraught period has been heartwarming and awe-inspiring. We are hugely appreciative of them.
Thank you so much for your lovely comments. We love having mum here with us. Your continued support is very appreciated as were the chocolate we received - a really nice treat for everyone.
My aunt spent the last month of her life here, having been transferred from Clayponds Hospital. Because of Covid-19 it was not possible to visit her but I phoned regularly and every time I was greeted very helpfully and spoke to someone who was fully informed about my aunt’s health. On her last day I was allowed to visit and spend my aunt’s last moments with her. That was the first time I saw inside the home and was so impressed! Beautiful rooms, immaculately clean and, most importantly, every member of staff I met was so very caring. Very happy that my aunt ended her life here and very grateful to all the staff.
Staff are hardworking, caring, kind, friendly and professional. They treated Mum with dignity, respect and politeness, always sensitive to her individual needs. Her room was comfortable with an ensuite. Mum felt safe and I had peace of mind. I was consulted on changing health issues and care plan, contacted immediately if necessary. Nurses and carers were supportive, helpful and understanding. GP visits, physiotherapist twice weekly, podiatrist regularly. The Manager is helpful and approachable with an open door policy, concerns and problems dealt with promptly. Facilities are clean, tidy and well kept, dining room with good menus, looking out onto a lovely garden. Hairdressing salon on site. Daily activities, musical and seasonal events during the year. Atfield House offers a welcoming happy 'home from home' with excellent quality care, the only place I trusted to care for my dear Mum. I am so grateful for all they did.
I went to see Atfield House on an open day; purely by chance. I was very pleased I went and impressed by the appearance and decor throughout. The management has been very helpful and supportive throughout. My mother is a resident there, and I believe they have looked after her well.
Thank you for taking the time to complete a review at this difficult time for you and your family. Look forward to seeing you at the Friends of Atfield coffee mornings.
Really liked the choice of the formal dining room which overlooked beautiful gardens.
The drop-in cafe was a great place to sit and read the paper in quiet, tasteful surroundings - a lovely space to entertain visitors.
My mother was admitted in November 2018 and throughout her four months there until her death. I have nothing but praise for this care home. The staff and management are so caring and made this very difficult time a lot easier to bear.
Excellent. My mother has been in 8 different homes for respite and 1 permanent care. She is very happy here and I have peace of mind, especially when I am away knowing that she is happy, well fed and cared for. The staff are well trained, loving and encouraging. Everyone works as a team including management. Residents have access to a TV room, a lounge/dining area with weekly entertainment and a quiet room. The meals are freshly cooked, varied quality menus with options. The Manager has an open door policy and encourages relatives/residents to approach her as soon as they have an issue so that she can investigate and action immediately rather than wait until problems escalate resulting in disgruntled residents and relatives which sadly has a negative effect on others. Our friends are very impressed with the high quality of staff and meals and comment that the residents look happy and well cared for in this Home. They have also noticed a positive change in my mother in this Home.
Thank you for your continued support, it is very encouraging for all working at Atfield House to hear they are doing a good job.
My Mum enjoys many activities at Atfield House. She has a comfortable ensuite bedroom and is looked after by attentive and dedicated carers - all of whom have an amazing work ethic. Full-time nurses and an on-demand doctor, keeps my Mum safe and healthy. Delicious food, hot and cold drinks - friendly cooks and waiting staff in the immaculate dining room. There is a free laundry service, manicure, pedicure, massage and hairdressing is available at a cost. My Mum is happy - I am happy.
My husband was in the care of Atfield House staff during the last 7 months of his life. Throughout this time he received gentle, professional attention, in immaculately clean and pleasant surroundings. The staff seemed well trained and blessed with a sense of humour appropriate to the occasion.
As an older (89 year old) I am treated with love and respect by the whole team. When I needed a shower, the member of staff showed care and consideration (I have a catheter) in washing and drying head to toes. She showed sensitivity and care in dealing with private parts, and left me feeling totally refreshed. I look forward to the next treatment. This attitude also shows with medication, meals and snacks. Not cheap, but excellent value.
I have not been in any other care home and I hope I never have to.
He has had to realise that it cannot be home from home. The staff have been very kind and friendly, not only to dad but to all visitors as well.
He is well cared for by a dedicated team of staff who are caring, attentive and cheerful.
He is well fed, comfortable, safe and contented.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 05 September 2023Good
- CaringGood
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (45) & Events (1)
- 22 Jun 2026
At Atfield House residents and staff members enjoyed preparing Father`s Day together: Art and craft project in our Courtyard made us all think of our fathers, as we coloured in...
- 22 Jun 2026
This year the London Children`s Ballet performed for us Ella`s Story: A Jazz Age Cinderella! Residents and their family members and friends already know, how good this group is and...
- 05 May 2026
Residents, family members with grandchildren and staff members were enchanted by the visits from a donkey, sheep and goats and their offspring, 2 lovely Labradors and more. The donkey even...
- 25 Aug 2026Organiser: Barchester Atfield House Care Home
Awards / Recognitions (46)
- 17 Jun 2026Recipient: Barchester Atfield House Care Home
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
Accreditations
There are no accreditations posted yet for Barchester Atfield House Care Home.
Meet the Team (11)

He is an accomplished senior care leader and CQC Registered Manager. He has extensive experience across residential, nursing, dementia and complex care services, with a strong record of improving care quality, regulatory compliance, workforce stability and resident experience.
In his previous position, Isaac achieved full occupancy, eliminated reliance on agency staffing and led the service to secure a Good CQC rating across all five domains.
Isaac believes exceptional care should be as individual as the person receiving it. He places great importance on knowing each resident’s life story, preferences and aspirations, ensuring that care is thoughtfully tailored and delivered with dignity, warmth and close attention to detail.
His vision is for Atfield House to provide an exceptional standard of care and hospitality. Upholding a welcoming and vibrant home where residents flourish, families feel informed and reassured. Where colleagues take pride in delivering the very best every day.

My name is Prachi, and I am proud to be the Deputy Manager at Atfield House. With over 14 years of experience in the care sector, I believe that every individual deserves to be seen, heard, and valued for who they are. This belief is at the heart of the care I provide every day.
Throughout my career, I have dedicated myself to offering compassionate, person-centred support. I hold a European Certification in Essential Palliative Care, founded and coordinated by Princess Alice Hospice, which has strengthened my ability to support residents and their families with dignity, understanding, and sensitivity during some of life’s most challenging times.
In my current role, I strive to create a warm, supportive environment where residents feel safe, respected, and truly at home. For me, caring for others is not just a profession; it is a privilege that I am honoured to uphold every day.

Krisztina is an Administrator and is really pleased to be working for Barchester Healthcare. She joined the company in 2016. Krisztina joined Atfield House in early June 2023 and has already established herself in the home and is a valued member of the team. I really enjoy meeting residents and their loved ones, and I am very proud to be part of the Atfield House Team.

I’m Dara, and I am proud to have recently joined Barchester and Atfield House in 2024 as an Administrative Assistant.
I joined because I find it rewarding to work in a care home like Atfield and help create a welcoming and supportive atmosphere that has a positive impact on people’s lives.

I have been working at Atfield House since 2006. I am now Head Chef; my role is to produce a fresh, nutritious and well-balanced menu suited to the needs of each resident. I enjoy chatting with residents and their visitors and ensuring that they enjoy the food I have prepared.

Hi, Im Christina I started working at Atfield House back in 2020. I really enjoy my role here. The team are great and we work very well together. It is a pleasure looking after our wonderful residents every day.

I have been working at Atfield House since October 2022 as a Health Care Assistant. During this period of time, I have faced many challenges and hurdles in order to reach the position I am in today. I have been recently promoted to Head of Maintenance this wouldn’t have been possible without the incredible team that we have here. I enjoy my role as a Head of Maintenance it has boosted my confidence and inspires me to achieve more. My responsibilities are to ensure that all statutory requirements are up to date and that safety comes first for everyone at Atfield House.

I have been working at Atfield House since February 2022. During this period of time, I have faced many challenges and hurdles in order to reach the position I am in today. I have recently been promoted to Head of Housekeeping; this wouldn’t have been possible without the incredible team that we have here. I enjoy my role as Head of Housekeeping; it has boosted my confidence and inspired me to achieve more.

I am a senior carer here at Atfield House and have been here for 16 years. I enjoy looking after people and we have a very good team here that make that possible.

I have been a member of the care team since 2020. In this time, I have learnt a lot. They are a great team to be part of and we all work very well together. Previously, I was a Chef and Manager of a Caribbean restaurant two very diverse roles for me. However one I enjoy a lot.

Carmen joined the team at Atfield House Care Home in April 2023 as our Activity Coordinator. She is passionate about creating meaningful and enjoyable experiences for our residents, helping them stay connected, engaged and involved in the things they love. Carmen takes great care to create special moments that residents can share with their families and friends, making each day at Atfield House a little brighter and more memorable.
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