Birchwood Grange Care Home - Avery Healthcare

Fantastic place.

This is a beautiful care home. Staff are excellent and very polite. They deal with so much and know how to comfort when its end of time.

In comparison to other care homes I have visited, Birchwood Grange definitely ticks all the boxes. The staff are very welcoming, friendly and caring and the atmosphere is always warm and positive. The tasteful decor makes the place feel homely and I particularly like that there's various forms of activities and entertainment available to the residents.

I have also seen something that does not exist in many other care homes which is an activity time. During this time the staff all work together to entertain the residents either by activities where they sit and enjoy (like music) or activities which they personally join (like art).

Whilst my father was only in Birchwood for a very short period, we were so impressed with the quality of care. The kindness of the staff and all the facilities and environment. Not only was it comfortable for dad, but also for us.

My mum has been here since February and all I can say is I am extremely happy with this home and the service. The smiles and warmth are very radiant and I would recommend this home to all I can. Thank you.

If I could go back 20 years, I would pick this one.

Beautiful home. Would highly recommend to others.

Our auntie has been made very comfortable. The care home staff are second to none, very attentive and caring. Sometimes it's the smaller details that make her stay comfortable, like a pillow resting under her arm, whilst she is sleeping. The staff are all amazing and extremely polite and welcoming. The grounds are absolutely beautiful with much attention to detail, giving a sense of calm and tranquillity.

The care and attention of the carers and nurses are fantastic, they are always helpful. As you come into the home you see a fantastic display of ornaments in the front it's breathtaking, so much effort has been put into it and also the back garden. The care home is a credit to all the staff who work there.

My experience during my time here in Birchwood Grange care home was both enjoyable and beneficial. This is because everyone treated all the volunteers with respect and made sure they were comfortable. It was very beneficial as I got to see staff members in action (communicating with residents) which gave me an idea on how to approach certain residents.

This is a care home that breaks the mould. It doesn't feel like a care home. There is an aquarium and fresh flowers in a tastefully decorated reception. There are talented entertainers. The meals look nice and vegetarians are catered for. Residents are encouraged to be independent. My mother is improving and seems happy. I feel that a documentary should be produced as inspiration to other care homes!

Staff were always at hand to listen to any worries and concerns we had, which was then addressed excellently by them.

I found the staff very helpful and polite. Also impressed with the vegetarian food as my mum is vegetarian. Cleaning is of a high standard and also the entertainment is very good.

Overall an excellent care home, very welcoming impression for visitors and family. Not the usual care home and some excellent staff. My father only moved in 2 1/2 months ago, therefore my review relates to only a short period. Overall pleased. There have been some issues which I have made management aware of, all matters which I feel can be easily addressed. Excellent food is prepared at this home and I also feel that the interaction and activities which they hold are good. Unfortunately, my father is not able to participate. Any negatives can be addressed and may be present in most care homes.

Caring staff, helpful. Always someone to talk to.

Nice home, lovely staff and very happy with the activities.

Birchwood Grange Care Home is very nice with beautiful gardens, very clean with wooden animals freshens one's mind - feel happy to visit. The staff are very friendly and help to solve any problems. Recently my mum needed new glasses, the optician visited and she had new glasses, very quick service provided by in-house optician very friendly.

Good stay, very helpful staff who are well trained. Facilities are excellent for Asian people. Very happy stay and excellent care. Thank you. Mum would love to come again and again.

I come down to help residents and help in the shop. Everyone is so nice, helpful and patient. A happy care home. I enjoy being with my friend in Crocus unit.