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- Birchwood Grange Care Home - Avery Healthcare

The staff went above and beyond with their care and kindness.L B(Granddaughter of Resident/Service User)

The cleaning regime is regular and thoroughJ G(Daughter of Resident/Service User)


The staff went above and beyond with their care and kindness.L B(Granddaughter of Resident/Service User)

The cleaning regime is regular and thoroughJ G(Daughter of Resident/Service User)


A diverse and inclusive setting, Birchwood Grange Care Home fosters a strong and nourishing community. Residents benefit from top-tier care and companionship, enhancing their comfort later in life. Couples or companions continuing their care journey together are warmly embraced in the home, which provides residential, respite, and dementia care.
Approaching the home is a memorable experience, with unique decorative flowers and ornamental animals inspired by the energetic and popular staff team....
Care Provided by Birchwood Grange Care Home - Avery Healthcare
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 150 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Birchwood Grange Care Home - Avery Healthcare for full pricing details and T&Cs.
Contact Birchwood Grange Care Home - Avery Healthcare to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Avery Healthcare Group
- Private Owned
Person in charge
- Kerry Richards(General Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Number of floors: 2
Room Information
- Single Rooms (150)
- Single Rooms with ensuite Wet Room (2)
Birchwood Grange Care Home - Avery Healthcare Reviews (179)
Birchwood Grange Care Home - Avery Healthcare has a Review Score of 8.9 (8.870) out of 10, based on 15 reviews in the last 2 years.
Over all time Birchwood Grange Care Home - Avery Healthcare has 179 reviews.
This is a beautiful care home. Staff are excellent and very polite. They deal with so much and know how to comfort when its end of time.
In comparison to other care homes I have visited, Birchwood Grange definitely ticks all the boxes. The staff are very welcoming, friendly and caring and the atmosphere is always warm and positive. The tasteful decor makes the place feel homely and I particularly like that there's various forms of activities and entertainment available to the residents.
I have also seen something that does not exist in many other care homes which is an activity time. During this time the staff all work together to entertain the residents either by activities where they sit and enjoy (like music) or activities which they personally join (like art).
Whilst my father was only in Birchwood for a very short period, we were so impressed with the quality of care. The kindness of the staff and all the facilities and environment. Not only was it comfortable for dad, but also for us.
My mum has been here since February and all I can say is I am extremely happy with this home and the service. The smiles and warmth are very radiant and I would recommend this home to all I can. Thank you.
If I could go back 20 years, I would pick this one.
Beautiful home. Would highly recommend to others.
Our auntie has been made very comfortable. The care home staff are second to none, very attentive and caring. Sometimes it's the smaller details that make her stay comfortable, like a pillow resting under her arm, whilst she is sleeping. The staff are all amazing and extremely polite and welcoming. The grounds are absolutely beautiful with much attention to detail, giving a sense of calm and tranquillity.
The care and attention of the carers and nurses are fantastic, they are always helpful. As you come into the home you see a fantastic display of ornaments in the front it's breathtaking, so much effort has been put into it and also the back garden. The care home is a credit to all the staff who work there.
My experience during my time here in Birchwood Grange care home was both enjoyable and beneficial. This is because everyone treated all the volunteers with respect and made sure they were comfortable. It was very beneficial as I got to see staff members in action (communicating with residents) which gave me an idea on how to approach certain residents.
This is a care home that breaks the mould. It doesn't feel like a care home. There is an aquarium and fresh flowers in a tastefully decorated reception. There are talented entertainers. The meals look nice and vegetarians are catered for. Residents are encouraged to be independent. My mother is improving and seems happy. I feel that a documentary should be produced as inspiration to other care homes!
Staff were always at hand to listen to any worries and concerns we had, which was then addressed excellently by them.
I found the staff very helpful and polite. Also impressed with the vegetarian food as my mum is vegetarian. Cleaning is of a high standard and also the entertainment is very good.
Overall an excellent care home, very welcoming impression for visitors and family. Not the usual care home and some excellent staff. My father only moved in 2 1/2 months ago, therefore my review relates to only a short period. Overall pleased. There have been some issues which I have made management aware of, all matters which I feel can be easily addressed. Excellent food is prepared at this home and I also feel that the interaction and activities which they hold are good. Unfortunately, my father is not able to participate. Any negatives can be addressed and may be present in most care homes.
Caring staff, helpful. Always someone to talk to.
Nice home, lovely staff and very happy with the activities.
Birchwood Grange Care Home is very nice with beautiful gardens, very clean with wooden animals freshens one's mind - feel happy to visit. The staff are very friendly and help to solve any problems. Recently my mum needed new glasses, the optician visited and she had new glasses, very quick service provided by in-house optician very friendly.
Good stay, very helpful staff who are well trained. Facilities are excellent for Asian people. Very happy stay and excellent care. Thank you. Mum would love to come again and again.
I come down to help residents and help in the shop. Everyone is so nice, helpful and patient. A happy care home. I enjoy being with my friend in Crocus unit.
Very supportive at every stage. Good management.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 06 December 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (31) & Events (0)
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 14 Feb 2025
We went out and about for our promotions of the Open Day which will be held on Saturday, 22nd February. We were warmly welcomed by the discharge team at St....
There are no upcoming events for Birchwood Grange Care Home - Avery Healthcare.
Awards / Recognitions (20)
- 30 Jan 2026Recipient: Avery Healthcare Group
- 31 Jan 2025Recipient: Avery Healthcare Group
- 31 Jan 2024Recipient: Avery Healthcare Group
Accreditations
There are no accreditations posted yet for Birchwood Grange Care Home - Avery Healthcare.
Meet the Team (1)

I’m Kerry, General Manager at Birchwood Grange Care Home, with nearly 30 years in health and social care. My background includes domiciliary care, residential services, and supported living for people with learning disabilities. I’ve led home care services and most recently worked with a charity where I was proud to oversee CQC Outstanding-rated services.
Honesty, integrity, and respect guide my work and are at the heart of everything I do. I’m passionate about championing the care profession and supporting staff to deliver the best possible care. I’m proud to lead a dedicated team providing high-quality care in a warm, welcoming environment, and I look forward to showing you what makes Birchwood Grange so special.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Birchwood Grange Care Home - Avery Healthcare to verify any information. View our terms and conditions. Birchwood Grange Care Home - Avery Healthcare has an Enhanced Service -more info.