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- Birchwood Grange Care Home - Avery Healthcare

The staff went above and beyond with their care and kindness.L B(Granddaughter of Resident/Service User)

The cleaning regime is regular and thoroughJ G(Daughter of Resident/Service User)


The staff went above and beyond with their care and kindness.L B(Granddaughter of Resident/Service User)

The cleaning regime is regular and thoroughJ G(Daughter of Resident/Service User)


A diverse and inclusive setting, Birchwood Grange Care Home fosters a strong and nourishing community. Residents benefit from top-tier care and companionship, enhancing their comfort later in life. Couples or companions continuing their care journey together are warmly embraced in the home, which provides residential, respite, and dementia care.
Approaching the home is a memorable experience, with unique decorative flowers and ornamental animals inspired by the energetic and popular staff team....
Care Provided by Birchwood Grange Care Home - Avery Healthcare
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 150 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Birchwood Grange Care Home - Avery Healthcare for full pricing details and T&Cs.
Contact Birchwood Grange Care Home - Avery Healthcare to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Avery Healthcare Group
- Private Owned
Person in charge
- Kerry Richards(General Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Number of floors: 2
Room Information
- Single Rooms (150)
- Single Rooms with ensuite Wet Room (2)
Birchwood Grange Care Home - Avery Healthcare Reviews (179)
Birchwood Grange Care Home - Avery Healthcare has a Review Score of 8.9 (8.870) out of 10, based on 15 reviews in the last 2 years.
Over all time Birchwood Grange Care Home - Avery Healthcare has 179 reviews.
My aunt is in a much better place and properly cared for. The people are wonderful and so caring. The atmosphere is warm and friendly. The physical structure and surroundings are lovely. I will gladly recommend this facility to anyone.
Beechwood Grange Home is the best choice that any family can make when they need good 24/7 care for a relative. I knew that the family made the best decision even before we arrived at the residence because the ambulance driver and her colleague assured me that I made an excellent choice. Two days earlier, the taxi driver who drove me by the facility made the same comment, and they should know because I live in Canada.
Having being told and my research of the wonderful things about the home, I felt at ease knowing that when I leave, my aunt would be in good, capable, professional hands. I said 'yes' before I found out that there was a vacancy for my aunt.
My aunt's health and appearance have improved immensely since I took her to Beechwood Grange Home on September 1/2016. All of my inquiries are acted upon promptly and I have every confidence in the management and staff to do what's best for my aunt.
I would not hesitate to recommend Beechwood Grange Home.
Birchwood Grange holds a very special place in our family's heart. Our grandmother had suffered a stroke so needed 24/7 care. Birchwood not only looked after her with the utmost care and respect but the staff and residents became part of our family. We can never repay the staff of Birchwood for their amazing help and support of our beloved grandmother, who sadly passed away in 2013. Yesterday, as part of Sewa Day, the Young Lohana Society, a group of volunteers spent the day with residents. Once again Birchwood staff welcomed us in and helped make it a day to remember. Special thanks to the Activities Co-ordinator who was superb in helping us organise the day!
Good staff management and activities arrangement. Staff are very polite, helpful and very kind to the residents, no areas for improvement. The home itself is kept quiet clean and there are no complaints towards the cleanliness.
Birchwood Grange Care Home has a very peaceful environment.
The care home is well organised and clean. The staff treat the residents with care and dignity. The activities aim to include all the residents and a variety of activities. In particular the sensory room is very effective, interesting and fun.
I started volunteering about a month ago, and I LOVE IT. I look forward to coming to the care home every week, that I am actually considering volunteering more hours, hopefully. The workers there are so friendly and the residents so far are amazing. The only thing I will say is anyone could just walk in and not sign in - but that may be due to all the renovating that is currently going on.
I am a student volunteer at the home from Preston Manor, the home is so friendly and I have been able to share in the life's of the elderly, the staff have been very good and I have seen now how to care for people who need help.
The home is bright and has so many activities for me to engage in with the residents. I am supervised but allowed to chat with the residents who are all happy.
I go to two homes as part of my course but Birchwood is really nice and my favourite. I want to thank the staff for allowing me to have work experience.
I have seen how kind and caring the staff are with the residents.
The home is clean and well decorated and I was visiting a friends mother who was very settled and content.
We are delighted, social activities are really good. We can see the manager when we want.
The lady at reception is so kind, we love Birchwood Grange.
Right from the first day, I felt mum was well looked after. She was encouraged to socialise with other residents but felt happy and safe with the staff. She always called them her friends.
Mum suffered from dementia, schizophrenia and had many health issues, a difficult resident at times but the staff were so patient and understanding that we as a family new her time at Birchwood was a God send for her final year.
The chef would cook her things that she would like to eat and the activity lady would encourage her to try different things. The doctor and nursing staff saved her life many times and that gave us the opportunity to spend more time with her, which we are truly grateful.
Management team are always available to listen and act on any issues which are raised.
I do not know how to express our sincere gratitude and appreciation to the management and staff at Birchwood. They have just been so incredibly supportive and caring. The home's facilities are excellent and they definitely cater to individual needs and requirements. Our personal thanks to all the staff!
Having studied Dementia for my Masters thesis I found your "connect" programme of great interest. This is a wonderful discovery and one I wish I had known about a few years ago.
I praise your staff for their friendliness and knowledge. I found your manager to be extremely friendly and very informative.
I think you are all doing a great job. Thank you.
My Grandmother was a Birchwood Grange for a year and I know when I visited she was well looked after, she had a nice room and had made friends and said she really liked the staff. At Christmas and her birthday every one made her feel really special and they made us feel very welcome.
My mother has stayed at Birchwood Grange on a number of occasions when on respite and I would not have my mother stay anywhere else but Birchwood Grange. The staff and management are 10 out of 10. The layout and premises and the grounds are second to none.
Lovely home, we moved our friend into Birchwood, the previous home was awful, now he has a life and is so happy, he has changed for the better and now is well cared for and the staff, well amazing. They will do anything for you.
Simply we can sleep at night now.
It's hard placing someone you love in a home, I experienced the worst possible outcome, Birchwood restored my mum to herself and in truth me also. The staff are attentive, trained, happy and part of Birchwood's family.
The activities team are outstanding, the rooms and environment here (with the ongoing improvements) are amazing, My mother has never been so happy. You are not a patient, you are you and encouraged to be so. Birchwood really has changed our lives.
If you're thinking of visiting, do so, but Birchwood really is the jewel in the crown which continues to go the extra mile time and time again.It's it's own world, like the residents can often be in theirs, a perfect match.
Birchwood Grange care home is a nice, clean, organised and structured care home. The staff are always welcoming, warm, friendly and always willing to assist my uncle. I have no worries or concerns about my uncle's care. He is well looked after and is always involved in variety of activities provided by the home activity coordinators. The meals choices is to an excellent restaurant standard. They have recently created a sensory room where residents go to chill and relax. I would recommend Birchwood Grange Care Home to anyone and everyone. The management team is always professional and available to speak to residents and relatives. The structure of the management team is solid and effective.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 06 December 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (31) & Events (0)
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 14 Feb 2025
We went out and about for our promotions of the Open Day which will be held on Saturday, 22nd February. We were warmly welcomed by the discharge team at St....
There are no upcoming events for Birchwood Grange Care Home - Avery Healthcare.
Awards / Recognitions (20)
- 30 Jan 2026Recipient: Avery Healthcare Group
- 31 Jan 2025Recipient: Avery Healthcare Group
- 31 Jan 2024Recipient: Avery Healthcare Group
Accreditations
There are no accreditations posted yet for Birchwood Grange Care Home - Avery Healthcare.
Meet the Team (1)

I’m Kerry, General Manager at Birchwood Grange Care Home, with nearly 30 years in health and social care. My background includes domiciliary care, residential services, and supported living for people with learning disabilities. I’ve led home care services and most recently worked with a charity where I was proud to oversee CQC Outstanding-rated services.
Honesty, integrity, and respect guide my work and are at the heart of everything I do. I’m passionate about championing the care profession and supporting staff to deliver the best possible care. I’m proud to lead a dedicated team providing high-quality care in a warm, welcoming environment, and I look forward to showing you what makes Birchwood Grange so special.
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